acs1208-1216.book Page i Friday, April 27, 2007 3:23 PM PS/2 KVM Switch ACS1208 ACS1216 User Manual www.aten.
acs1208-1216.book Page ii Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
acs1208-1216.book Page iii Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual User Information Online Registration Be sure to register your product at our online support center: International – http://support.aten.com North America – http://www.aten-usa.com/product_registration Technical Support Telephone: International: 886-2-8692-6959 North America: 1-888-999-ATEN Online: Online technical support is available to ATEN customers through our support center.
acs1208-1216.book Page iv Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
acs1208-1216.book Page v Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply. Unplug the power cable before removing the power supply.
acs1208-1216.book Page vi Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first.
acs1208-1216.book Page vii Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Package Contents 1 ACS1208 or ACS1216 KVM Switch 2 Custom KVM Cable Sets (2L-5202P) 1 Firmware Upgrade Cable 1 Power Adapter 1 Rack Mount Kit 1 User Manual Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
acs1208-1216.book Page viii Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
acs1208-1216.book Page ix Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Hotkey Summary Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 4. OSD Operation OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
acs1208-1216.book Page x Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the ACS1208 / ACS1216 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
acs1208-1216.book Page xi Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
acs1208-1216.book Page xii Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Technical Support International Technical Phone Support 1. Contact your local dealer. 2. Call the ATEN Technical Support Center: 886-2-8692-6959 Email Support Email your questions and concerns to: support@aten.com Online Support 1. Online technical support is available to ATEN customers through our e-Support Center: http://support.aten.
acs1208-1216.book Page 1 Friday, April 27, 2007 3:23 PM Chapter 1 Introduction This chapter introduces you to the ACS1208 / ACS1216 KVM Switch. Its purpose, features and benefits are presented, and its front and back panel components are described. Overview The Master View ACS1208 and ACS1216 KVM Switches are control units that allow access to multiple computers from a single console (keyboard, mouse, and monitor).
acs1208-1216.book Page 2 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual There is no better way to save time and money than with a Master View ACS1208 / ACS1216 installation.
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acs1208-1216.book Page 4 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Hardware Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A PS/2 style mouse A PS/2 style keyboard Computers The following equipment must be installed on each computer: A VGA, SVGA or Multisync card. A 6-pin mini-DIN (PS/2 style) mouse port. A 6-pin mini-DIN (PS/2 Style) keyboard port.
acs1208-1216.book Page 5 Friday, April 27, 2007 3:23 PM 1. Introduction ACS1208 Front View 1 POWER 2 3 4 1. Port LEDs The Port LEDs provide status information about their corresponding CPU Ports. They come in pairs - one pair for each Port. The one on the left is the On Line LED; the one on the right is the Selected Port LED: An On Line LED lights ORANGE to indicate that the computer attached to the corresponding port is up and running.
acs1208-1216.book Page 6 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual ACS1216 Front View 1 POWER 2 3 4 1. Port LEDs The Port LEDs provide status information about their corresponding CPU Ports. They come in pairs - one pair for each Port. The one on the left is the On Line LED; the one on the right is the Selected Port LED: An On Line LED lights ORANGE to indicate that the computer attached to the corresponding port is up and running.
acs1208-1216.book Page 7 Friday, April 27, 2007 3:23 PM 1. Introduction ACS1208 / ACS1216 Rear View 1 3 4 5 2 7 6 1 3 4 5 6 2 7 1. Daisy Chain Ports When Daisy Chaining Units, the cables plug in here. The port on the right is the Chain Out port; the one on the left is the Chain In port. 2. CPU Port Section The cables that link to the computers plug in here.
acs1208-1216.book Page 8 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual 6. Firmware Upgrade Reset Switch During normal operation and while performing a fimware upgrade, this switch should be in the normal position. If a firmware upgrade operation does not complete successfully, slide this switch to the reset position and perform the firmware upgrade again. Note: Once you begin a firmware upgrade procedure, you cannot return to the previous firmware configuration.
acs1208-1216.book Page 9 Friday, April 27, 2007 3:23 PM Chapter 2 Installation 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
acs1208-1216.book Page 10 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Daisy Chaining To control even more computers, up to 31 additional switches can be daisy chained down from the first unit. As many as 512 computers can be controlled from a single console in a complete installation. Tables showing the relation between the number of computers and the number of Master View ACS1208 / ACS1216 units needed to control them are provided on page 41 in the Appendix.
acs1208-1216.book Page 11 Friday, April 27, 2007 3:23 PM 2. Installation 5. Power up the installation according to the following procedure: a) Plug in the power adapter for the First Station. Wait for the unit to ascertain its Station ID and display it on the Station ID LED. (The Station ID for the First Stage unit is 01, the ID for the Second Stage unit is 02, the ID for the Third Stage unit is 03, etc.).
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acs1208-1216.book Page 13 Friday, April 27, 2007 3:23 PM 2. Installation Hot Plugging The ACS1208 / ACS1216 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down.
acs1208-1216.book Page 14 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Port ID Numbering Each CPU port on a Master View installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number, and a Port Number: The Station Number - is a two digit number which reflects the switch's position in the daisy chain sequence. This corresponds to the number displayed on the front panel Station ID LED.
acs1208-1216.book Page 15 Friday, April 27, 2007 3:23 PM Chapter 3 Hotkey Operation This chapter details the concepts and procedures involved in the Hotkey operation of your ACS1208 / ACS1216 installation; OSD Operation is discussed in detail in Chapter 4. Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard.
acs1208-1216.book Page 16 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual When Hotkey Mode is active: The Num Lock, Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit Hotkey Mode. A Command Line appears on the monitor screen. The command line prompt is the word Hotkey: in yellow text on a blue background, and displays the subsequent Hotkey information that you key in.
acs1208-1216.book Page 17 Friday, April 27, 2007 3:23 PM 3. Hotkey Operation Auto Scanning Auto Scan automatically switches among all the active CPU Ports that are accessible to the currently logged on User at regular intervals, so that he can monitor their activity automatically. (See Scan/Skip Mode of the OSD F3 SET function, page 27 for information regarding accessible ports).
acs1208-1216.book Page 18 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke Hotkey Mode with the [NumLock] + [*] or [NumLock] + [-] combination 2. Press [A]. After you press A, you automatically exit Hotkey Mode, and enter Auto Scan Mode.
acs1208-1216.book Page 19 Friday, April 27, 2007 3:23 PM 3. Hotkey Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval. To invoke Skip Mode, key in the following Hotkey combination: 1. Invoke Hotkey Mode with the [NumLock] + [*] or [NumLock] + [-] combination 2.
acs1208-1216.book Page 20 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Hotkey Beeper Control The Beeper (see Activate Beeper, page 29) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke Hotkey Mode with the [NumLock] + [*] or [NumLock] + [-] combination 2. Press [B] After you press B, the Beeper toggles On or Off.
acs1208-1216.book Page 21 Friday, April 27, 2007 3:23 PM Chapter 4 OSD Operation This chapter provides a complete description of the procedures involved in the OSD (On Screen Display) operation of your ACS1208 / ACS1216 installation. OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap the [Scroll Lock] key twice.
acs1208-1216.book Page 22 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: F1:GOTO F3:SET F2:LIST F4:ADM ADMINISTRATOR LIST:ALL SN PN QV 01 01 01 02 02 02 02 02 14 15 16 01 02 03 04 05 F5:SKP F6:BRC F7:SCAN X z F8:LOUT zz NAME ATEN INTL.CO. 1 ATEN INTL.CO. 2 ATEN INTL.CO. 3 FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 WEB SERVER 2 MAIL SERVER 1 Note: 1. The diagram depicts the Administrator's Main Screen.
acs1208-1216.book Page 23 Friday, April 27, 2007 3:23 PM 4. OSD Operation OSD Navigation To dismiss the menu, and deactivate OSD, Click the X at the upper right corner of the OSD Window; or press [Esc]. To Logout, Click F8 at the top of the Main Screen, or press [F8]. To move up or down through the list one line at a time, Click the Up and Down Triangle symbols (ST) or use the Up and Down Arrow Keys. If there are more list entries than what can appear on the Main Screen, the screen will scroll.
acs1208-1216.book Page 24 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick View Port; create or edit a port name; or make OSD setting adjustments. To access an OSD function: 1. Either Click a Function Key field at the top of the Main Screen, or press a Function Key on the keyboard. 2.
acs1208-1216.book Page 25 Friday, April 27, 2007 3:23 PM 4. OSD Operation F2 LIbST: This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the compters currently selected for Listing on the Main Screen with this function. The submenu choices and their meanings are given in the table below: Choice Meaning ALL Lists all of the ports on the installation.
acs1208-1216.book Page 26 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual F3 SET: This function allows the Administrator and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that was provided during Login. To change a setting: 1. Double Click it; or move the highlight bar to it, then press [Enter]. 2. After you select an item, a submenu with further choices appears.
acs1208-1216.book Page 27 Friday, April 27, 2007 3:23 PM 4. OSD Operation (Continued from previous page.) Setting Function PORT ID DISPLAY MODE Selects how the Port ID is displayed: the Port Number alone (PORT NUMBER); the Port Name alone (PORT NAME); or the Port Number plus the Port Name (PORT NUMBER + PORT NAME). The default is PORT NUMBER + PORT NAME). SCAN DURATION Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode (see F7 SCAN, page 33).
acs1208-1216.book Page 28 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual F4 ADM: F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter]. After you select an item, a submenu with further choices for you to select from appears.
acs1208-1216.book Page 29 Friday, April 27, 2007 3:23 PM 4. OSD Operation (Continued from previous page.) Setting EDIT PORT NAMES Function To help remember which computer is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1. Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter]. 2. Key in the new Port Name, or modify/delete the old one.
acs1208-1216.book Page 30 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual (Continued from previous page.) Setting SET QUICK VIEW PORTS Function This function lets the Administrator select which Ports to include as Quick View ports. To select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter].
acs1208-1216.book Page 31 Friday, April 27, 2007 3:23 PM 4. OSD Operation F5 SKP: Clicking the F5 field or pressing [F5] invokes Skip (SKP) Mode. This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see page 26).
acs1208-1216.book Page 32 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual F6 BRC: F6 is an Administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) Mode. When this function is in effect, commands sent from the console are broadcast to to all available computers on the installation.
acs1208-1216.book Page 33 Friday, April 27, 2007 3:23 PM 4. OSD Operation F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see page 27).
acs1208-1216.book Page 34 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual F8 LOUT: Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey. Note: 1.
acs1208-1216.book Page 35 Friday, April 27, 2007 3:23 PM Chapter 5 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them. Preparation To prepare for the firmware upgrade, do the following: 1.
acs1208-1216.book Page 36 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual 4. Shut down all of the computers - but not the Stations - on your KVM installation. 5. From your KVM switch console, bring up the OSD (see p. 21) and select the F4 ADM function. 6. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to invoke Firmware Upgrade Mode (see p. 30.) For your reference, the current firmware upgrade version displays on the screen.
acs1208-1216.book Page 37 Friday, April 27, 2007 3:23 PM 5. The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only.
acs1208-1216.book Page 38 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device List panel: 4. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files.
acs1208-1216.book Page 39 Friday, April 27, 2007 3:23 PM 5. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully. See the next section, Firmware Upgrade Recovery, for how to proceed.
acs1208-1216.book Page 40 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see Preparation, page 35), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails. When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1. Power off the switch.
acs1208-1216.book Page 41 Friday, April 27, 2007 3:23 PM Appendix This appendix provides specifications and other technical information regarding the ACS1208 / ACS1216.
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acs1208-1216.book Page 44 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Rack Mounting The ACS1208 / ACS1216 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.To rack mount the unit do the following: 1. Screw the mounting brackets into the sides of the unit at the front or the rear, as shown in the diagrams below. 2.
acs1208-1216.book Page 45 Friday, April 27, 2007 3:23 PM Troubleshooting Symptom Possible Cause Action Erratic behavior. Unit not receiving enough power. Check that the Power Adapter that was supplied with the unit is plugged in and functioning properly. Mouse and/or Keyboard not responding. Improper mouse and/ or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back in. All Station IDs display as 01. Station 1 has suddenly lost power.
acs1208-1216.book Page 46 Friday, April 27, 2007 3:23 PM ACS1208 / ACS1216 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.
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