Audio KVM Extender CE-300 User Manual www.aten.
CE-300 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CE-300 User Manual User Information Online Registration Be sure to register your product at our online support center: International North America http://support.aten.com ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.
CE-300 User Manual Package Contents The CE-300 package consists of: 1 CE-300L Audio KVM Extender (Local Unit) 1 CE-300R Audio KVM Extender (Remote Unit) 1 Custom KVM Cable (1.8 m) 2 Power Adapters 2 Rack Mounting Kits 1 Firmware Upgrade Cable 1 User Manual* 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
CE-300 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . .
CE-300 User Manual 5. Appendix Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 International . . . . . . . . . . . . . . . . . . . . . . .
CE-300 User Manual About this Manual This User Manual is provided to help you get the most from your CE-300 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE-300 system. Its purpose, features and benefits are presented, and its front and back panel components are described. Chapter 2, Hardware Setup, describes how to set up your installation.
CE-300 User Manual Conventions This manual uses the following conventions: Monospaced [] Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
Chapter 1 Introduction Overview The CE-300 KVM Extender with onboard audio allows access to a computer system from a remote console (keyboard, monitor, stereo speakers, microphone and mouse). It is perfect for factory and construction sites, or any type of installation where the console needs to be in a conveniently accessible location, but you want the system equipment to reside in a safe place – away from dust, dirt, and harsh environmental influences.
CE-300 User Manual Features Built-in ASIC for greater reliability and compatibility Cat 5 Ethernet cable to connect the local and remote units – up to 100 m apart Dual console operation – control your system from both the local and remote consoles (PS/2 keyboard, mouse, stereo speakers, stereo microphone and monitor) Pushbutton selection of the active console High resolution video – up to 1280 x 1024 @ 60HZ at 100 m Supports VGA, SVGA, and Multisync monitors Local monitor supports DDC; DDC2;
1. Introduction System Requirements Consoles A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation A PS/2 keyboard A PS/2 mouse Stereo microphone and stereo speakers (optional) Note: If you connect a DDC type monitor to the Local unit, the monitor that connects to the Remote unit must be able to support the highest video resolution that the DDC monitor can provide.
CE-300 User Manual Operating Systems Supported operating systems are shown in the table, below: OS Windows Linux Version 2000 and higher RedHat 6.0 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher UNIX AIX 4.3 and higher FreeBSD 3.5.1 and higher Novell Netware 5.0 and higher DOS 4 6.
1. Introduction Components CE-300L (Local Unit) Front View 1 2 3 No. Component 4 Description 1 KVM Port Section This section is made up of a microphone jack, speaker jack and KVM (keyboard, video, mouse), data connector. The cable that links the CE-300L to your local KVM console plugs in here. Only KVM cables designed to work with this switch can plug in (see Cables, page 3, for details).
CE-300 User Manual CE-300R (Remote Unit) Front View 1 No. 1 6 Component On Line / Power On LEDs Description These LEDs indicate the operating status of the Local and Remote units (see page 12 for details).
1. Introduction CE-300L / CE-300R Rear View 1 2 4 No. Component 3 5 Description 1 Power Jack The cable from the AC Power Adapter plugs into this jack. 2 Remote I/O The Category 5 twisted pair cable that connects the Remote and Local units plugs into this connector. 3 Console Audio Jacks The stereo microphone and stereo speaker plugs of the custom KVM cable supplied with this package plug into these jacks.
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Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 19. Please review it before proceeding. 2. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Cable Connection Setting up the KVM Extender System is simply a matter of plugging in the cables.
CE-300 User Manual 6. Connect one of the power adapters provided with this package into an AC source; connect the adapter's power cable to the Power Jack on the CE-300L. 7. Connect the other power adapter provided with this package into an AC source; connect the adapter's power cable to the Power Jack on the CE-300R.
Chapter 3 Operation The CE-300 Local and Remote Units each have two LEDs to indicate their operating status, as shown in the tables below: CE-300L (Local Unit) LED Local Operating Mode Local Lights to indicate that the local console is active (the Remote LED is out). Auto Lights when the local console is Remote The LED is Of active (the Remote LED is off). Turns off when the remote console is active (the Remote LED turns on.
CE-300 User Manual CE-300R (Remote Unit) LED Power Indication Lights steadily to indicate that the connection to the Local Unit is OK. Flashes when there is a problem with the connection to the Local Unit. On Line Lights when the remote console is active. Is Off when the local console is active. Is Off when there is a problem with the connection to the Local Unit.
Chapter 4 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.
CE-300 User Manual 5. Make sure both units are connected by the Cat 5 cable, then turn on the power to the Remote unit. 6. Press and hold the the Local Unit’s Selection button, then turn on the power to the Local unit. 7. Wait until both green front panel LEDs on the Local unit are flashing on and off, then release the Selection button. 8. Make sure the orange LED on the front panel of the Remote unit is on (indicating that Firmware Upgrade Mode is in effect.
4. The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples. 2.
CE-300 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel. 5. After you have made your device selection(s), Click Next to perform the upgrade.
4. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After successfully upgrading the firmware, the switches automatically exit Firmware Upgrade Mode. Upgrade Failed If the Upgrade Succeeded screen does not appear, then the upgrade failed to complete successfully. You should repeat the upgrade procedure from the beginning.
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Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
CE-300 User Manual Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock. Do not attempt to service the device yourself. Refer all servicing to qualified service personnel. If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. The power cord or plug has become damaged or frayed.
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
CE-300 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support Online Support support@aten.com Technical Support http://support.aten.com Troubleshooting Documentation Software Updates http://www.aten.com Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.
Appendix Specifications Function Computer Connections Connectors Console KB CE-300L CE-300R 1 N/A 1 x 6-pin Mini-DIN Female (Purple) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) Speaker Microphone KVM Port Keyboard 1 x Mini Stereo Jack (Green) 1 x Mini Stereo Jack (Pink) 1 x SPHD-15 Female (Yellow) N/A Speaker 1 x Mini Stereo Jack (Green) N/A Microphone 1 x Mini Stereo Jack (Pink) N/A 1 x Mini Stereo Jack (Black) N/A Video Mouse F/W Upgrade Power 1 x DC Ja
CE-300 User Manual TP Wiring Diagram PAIR 3 PAIR 2 PAIR 1 PAIR 4 1 2 3 4 5 6 7 8 W-O O W-G Bl W-Bl G W-Br Br JACK POSITIONS T568B AT&T 258A TP Pin Assignments Pin Assignment 1 /V OUT B 2 V OUT B 3 /V OUT G 4 /V OUT R 5 V OUT R 6 V OUT G 7 /DO 8 DO Troubleshooting Problem There are ghost images on the external monitor. 24 Solution The distance between the external console and the CE-300 is too great.
Appendix About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.
