- 16/32 Port Modular MatrixTM KVM Switch User Manual

Clear Login Information
If you are unable to perform an Administrator login (because the Username and
Password information has become corrupted, or you have forgotten it, for
example), you can clear the login information with the following procedure:
1. Power off the switch and remove the top cover of the Switch module case.
2. Short the jumper labeled Default Password at the right front of the switch’s
main board.
3. Power on the switch.
When you power the switch on, the following message appears on the LCD
display:
USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED.
PLEASE POWER OFF THE SWITCH, REMOVE THE JUMPER, CLOSE
THE CASE, THEN RESTART.
4. After you start back up, the OSD login function acts exactly the way it did
the first time the switch was run (see p. 36) and you can reset passwords for
the Administrators and Users.
2004-08-04
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