- 16/32 Port Modular MatrixTM KVM Switch User Manual

Troubleshooting
Symptom Possible Cause Action
Operator can only
access one port on a
cascaded KVM.
Cannot switch to any
of the other ports.
The cascaded KVM’s
display channel is
being occupied by a
previous user.
There is only one display channel for
all the ports on a cascaded KVM
switch. The previous opeator’s access
timout expired (see p. 44), so the port
is released, but his logout timeout has
not expired so the display channel has
not been released.
To avoid this problem, be sure to set a
reasonable logout timeout (see p. 42),
for all users.
2004-08-04
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