km02432.book Page i Friday, July 20, 2007 3:12 PM Matrix KVM Switch KM0216 / KM0432 User Manual www.altusen.
km02432.book Page ii Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
km02432.book Page iii Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
km02432.book Page iv Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
km02432.book Page v Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply. Unplug the power cable before removing the power supply. If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.
km02432.book Page vi Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first.
km02432.book Page vii Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Package Contents The KM0216 / KM0432 package consists of: 1 KM0216 or KM0432 Matrix KVM Switch 1 Power Cord 1 Rack Mount Kit (brackets and Phillips head hex M3 x 8 screws) 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide 1 Registration Card Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
km02432.book Page viii Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
km02432.book Page ix Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Switching Station Positions:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Hot Plugging Console Ports: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Port Selection . . . . . . . . . . . . . . . . .
km02432.book Page x Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual The Firmware Upgrade Utility Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
km02432.book Page xi Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual About This Manual This User Manual is provided to help you get the most from your KM0216 / KM0432 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0216 / KM0432 system.
km02432.book Page xii Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
km02432.book Page xiii Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual ALTUSEN Information Technical Support North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical Phone Support Contact your local dealer. Email Support E-mail your questions and concerns to: support@altusen.
km02432.book Page xiv Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (866-258-8736) In Canada and South America, call: 949-453-8885 In all other locations, call: 886-2-8692-6789 Visit ALTUSEN on the Web at http://www.altusen.
km02432.book Page 1 Friday, July 20, 2007 3:12 PM Chapter 1 Introduction Overview The KM0216 / KM0432 Matrix KVM Switch gives IT administrators in large corporations advanced control of multiple servers. Operators working at up to two (KM0216) or four (KM0432) consoles (keyboard, mouse, and monitor) can simultaneously and independently take direct control of up to 16 (KM0216) or 32 (KM0432) computers.
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km02432.book Page 3 Friday, July 20, 2007 3:12 PM Chapter 1. Introduction Benefits The KM0216 / KM0432 Matrix KVM Switch saves time and money by allowing a single console to manage each of the connected computers. A KM0216 / KM0432 installation provides the following benefits: Eliminates the cost of a keyboard, monitor, and mouse for each computer. Eliminates the need for the additional space of the extra components. Saves on energy costs.
km02432.book Page 4 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual System Requirements Console The following hardware components are required for each console: A VGA, SVGA, or MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation Keyboard and mouse (PS/2 or USB) Console modules are required to connect consoles to the KM0216 / KM0432.
km02432.book Page 5 Friday, July 20, 2007 3:12 PM Chapter 1. Introduction Cables One or more of the following cables are required for use with the KM0216 / KM0432: Function Type Console Module or KVM Adapter Cable to KM0216 / KM0432 (see page 69) Cat 5 cable Daisy Chain Cables LIN5-50H1-H12 (15 cm) 2L-1700KM (60 cm) 2L-1701KM (1.2 m) 2L-1704KM (4 m) Operating Systems Microsoft® Windows® 95, 98, 98SE, ME, NT, 2000, XP or later Mac OS® 8.6, 9.0, 9.1, X, 10.1, 10.2, 10.
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km02432.book Page 7 Friday, July 20, 2007 3:12 PM Chapter 1. Introduction 1. Power LED Lights to indicate that the KM0216 / KM0432 is powered on. 2.
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km02432.book Page 9 Friday, July 20, 2007 3:12 PM Chapter 1. Introduction 1. Power Socket The power cord to the AC source plugs in here. 2. Power Switch This is a standard rocker switch that powers the station on and off. 3. User Ports The Cat 5 cables from the console modules plug in here. 4. Firmware Upgrade Port The Cat 5 cable that transfers the firmware upgrade data from the administrator's computer to the KM0216 / KM0432 plugs into this RJ-45 connector (see page 57). 5.
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km02432.book Page 12 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Before you Begin 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceeding. 2. Ensure that all equipment to be connected is powered off. 3. Make sure that all devices you will be connecting up are properly grounded. 4. Unplug the power cords of any computers that have the Keyboard Power On function.
km02432.book Page 13 Friday, July 20, 2007 3:12 PM Chapter 2. Installation Rack Mounting—Front 1. Remove the two screws from the sides at the front of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit.
km02432.book Page 14 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual 3. Place the switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the front of the rack. Cage nuts are provided for racks that are not prethreaded.
km02432.book Page 15 Friday, July 20, 2007 3:12 PM Chapter 2. Installation Rack Mounting—Rear 1. Remove the two screws from the sides at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit.
km02432.book Page 16 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual 3. Place the switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the rear of the rack. Cage nuts are provided for racks that are not prethreaded.
km02432.book Page 17 Friday, July 20, 2007 3:12 PM Chapter 2. Installation Single Stage Installation In a Single Stage installation, there are no additional KVM switches daisy chained or cascaded down from the first station. To set up a single stage installation, refer to the diagram on page 18 (the numbers in the diagrams correspond to the numbered steps) and do the following: 1. Connect the console to the console module.
km02432.book Page 18 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Single Stage Installation Diagram 1 Console Module 3 6 2 5 18 4 This product supports several types of console module and KVM adapter cable. See System Requirements, page 4, and Additional Installation Diagrams, page 69, for details.
km02432.book Page 19 Friday, July 20, 2007 3:12 PM Chapter 2. Installation Multilevel Installations The number of computers that can be added to your installation can be greatly expanded by performing a multilevel installation. The KM0216 / KM0432 supports three types of multilevel installation: Daisy chained Cascaded Daisy chained plus cascaded Overview Daisy chaining refers to connecting two KVM switches via dedicated daisy chain ports.
km02432.book Page 20 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual belonging to each Slave switch only control the computers (up to 16 / 32) connected to their switch. (See Computer Connection Tables, page 65, for tables showing the relation between the number of computers and the number of switches needed to control them.) To set up a daisy chained installation, refer to the diagram on page 21 and do the following: 1.
km02432.book Page 21 Friday, July 20, 2007 3:12 PM Chapter 2. Installation Daisy Chained Installation Diagram This product supports several types of console module and KVM adapter cable. See System Requirements, page 4, and Additional Installation Diagrams, page 69, for details.
km02432.book Page 22 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Cascading Another way to expand your KVM installation is to cascade additional KVM switches from the KVM ports of the KM0216 / KM0432. Up to 16 (KM0216) or 32 (KM0432) additional KVM switches can be cascaded. As many as 128 (KM0216) or 256 (KM0432) computers can be controlled in a cascaded installation.
km02432.book Page 23 Friday, July 20, 2007 3:12 PM Chapter 2. Installation 3. Use KVM cable sets (as described in the Cables section of the cascaded KVM switch's user manual) to connect any available KVM port on the Second Stage unit to the keyboard, video, and mouse ports of the computer you are installing. 4. Plug the Second Stage unit's power cord into the unit's Power Socket; then plug it into an AC source. 5. Repeat this procedure for any additional Second Stage units you are installing. 6.
km02432.book Page 24 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Daisy Chaining Plus Cascading Expansion The expansion methods previously described for daisy chain and cascade installations can be combined to produce extremely large KVM installations. Up to 8 daisy chained KM0216 / KM0432 Matrix KVM Switches can cascade one compatible KVM switch from each port, allowing up to 1,024 or 2,048 computers and 32 consoles in a full installation (8 x 16 x 8 or 8 x 32 x 8).
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km02432.book Page 26 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Topology Considerations The use of RJ-45 port connectors, combined with Auto Signal Compensation (ASC), allow signals to travel up to 500 feet (150 meters) and still maintain reliability and high video resolution. This allows the KM0216 / KM0432 installation to take advantage of the internal Cat 5e and Cat 6 wiring built in to most modern commercial buildings.
km02432.book Page 27 Friday, July 20, 2007 3:12 PM Chapter 2. Installation Basic Operations Hot Plugging The KM0216 / KM0432 supports hot plugging—components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down.
km02432.book Page 28 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Port ID Numbering Each KVM port on a KM0216 / KM0432 installation is assigned a unique Port ID. You can access and control any computer on the installation by specifying the Port ID of the port that it is connected to. Depending on where the computer is on the installation, its Port ID will have either two or three parts.
km02432.book Page 29 Friday, July 20, 2007 3:12 PM Chapter 2. Installation User Management and Security The KM0216 / KM0432 permits the creation of 6 operator profiles when the switch is either on a stand alone installation or is the Master switch of a multilevel installation, as follows: 1 Super Administrator 1 Administrator 4 Users On a single stage installation, two (KM0216) or four (KM0432) operators have simultaneous and independent control of 16 or 32 computers.
km02432.book Page 30 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual KVMs. Access rights are given by the Super Administrator or Administrator with the USER BUS AUTHORIZATION function (see page 43). The operators on Slave KVMs can only access computers on their segment. This includes any computers connected to KVM switches that are cascaded down from the KM0216 / KM0432 they are logged in on.
km02432.book Page 31 Friday, July 20, 2007 3:12 PM Chapter 3 OSD Operation OSD Overview The KM0216 / KM0432 On Screen Display (OSD) provides a visual, menudriven, mouse enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Each OSD menu option activates a function that configures and controls the operation of the KVM installation.
km02432.book Page 32 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual After you log in, a screen similar to the one below appears: Note: 1. The diagram depicts the Super Administrator's Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can't be accessed by ordinary Users. 2. The OSD always starts in List view, with the highlight bar at the same position it was in the last time it was closed. 3.
km02432.book Page 33 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation Cascade Installation In a cascade installation, the default port list will show every port, including those from cascaded switches connected to the KM0216 / KM0432. Any switches or computers added to, disconnected from or rearranged in the installation will be auto-detected and the port list will be automatically updated.
km02432.book Page 34 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Daisy Chain Installation In a daisy chain installation, the port list shows the ports of the currently selected station. Any computers added to, disconnected from or rearranged in the installation will be auto-detected and the port list will be automatically updated. To list the ports of another daisy chained switch in the installation, use the F1 GOTO function (see page 36) to select the other station.
km02432.book Page 35 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation OSD Main Screen Headings Heading Explanation SN This field shows the Station Number that the currently selected port is connected to. The first number is the Station's position in the chain; the second number shows the total number of stations in the chain. PN This column lists the Port Numbers. The simplest method to access a particular computer is move the highlight bar to it, then press [Enter].
km02432.book Page 36 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with the OSD include: rapidly switching to any port; auto scanning specifically selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names; user management, system administration, and making OSD setting adjustments. To access an OSD function: 1.
km02432.book Page 37 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD lists on the Main Screen. Many of the OSD functions only operate on the computers that are currently displayed (listed) on the Main Screen. The submenu choices and their meanings are given in the table below: Choice Meaning ALL Lists the ports on the installation.
km02432.book Page 38 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual F3 SET This function allows each operator to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that is provided during Login. To change a setting: 1. Double Click it; or move the highlight bar to it, then press [Enter]. 2. After you select an item, a submenu with further choices appears.
km02432.book Page 39 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation (continued from previous page) Setting Function PORT ID DISPLAY DURATION Determines how long a Port ID displays on the monitor after a port change has taken place. The choices are: User Defined—which lets you select the amount of time (from 1–255 sec.); and Always On— which displays the Port ID at all times. If you select User Defined, key in the number of seconds, then press [Enter]. The default is 3 Seconds.
km02432.book Page 40 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual F4 ADM F4 is a Super Administrator and Administrator only function. It allows them to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter]. After you select an item, a submenu with further choices appears. Double Click the choice you want, or move the Highlight Bar to it then press [Enter].
km02432.book Page 41 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation (continued from previous page) Setting EDIT PORT NAMES Function To help remember which computer is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1. Click the port you want, or use the Navigation Keys to move the highlight bar to it, then press [Enter]. 2. Key in the new Port Name, or modify/delete the old one.
km02432.book Page 42 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual (continued from previous page) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, click the port, or use the Navigation Keys to move the highlight bar to it, then press [Spacebar].
km02432.book Page 43 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation (continued from previous page) Setting Function SET KEYBOARD LANGUAGE This function allows the Administrator to define the keyboard language layout for each port. To assign a keyboard language, select the target port; then press the [Spacebar] to cycle through the choices: US English; Japanese; or French. The default is US English.
km02432.book Page 44 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual F5 SKP This function enables you to easily skip backward or forward—switching the console focus from the currently active KVM port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see page 39).
km02432.book Page 45 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation F6 BRC F6 is a Super Administrator or Administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) Mode. In Broadcast Mode, commands are sent from the console to all computers, whether directly connected to the first stage Matrix KVM Switch or attached to a daisy chained Matrix KVM Switch.
km02432.book Page 46 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual F7 SCAN This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see SCAN/SKIP MODE, page 39).
km02432.book Page 47 Friday, July 20, 2007 3:12 PM Chapter 3. OSD Operation F8 LOUT LOUT (Log Out) logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey. Note: 1.
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km02432.book Page 49 Friday, July 20, 2007 3:12 PM Chapter 4 Hotkey Operation Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. Note: Hotkeys work best in single stage and basic cascaded or daisy chained installations. For installations that combine daisy chaining and cascading, it is simpler, more convenient, and more efficient to use the OSD.
km02432.book Page 50 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual When HKM is active: The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. A Command Line appears at the bottom of the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background. Text that you key in while in HKM displays here.
km02432.book Page 51 Friday, July 20, 2007 3:12 PM Chapter 4. Hotkey Operation Auto Scanning Auto Scan switches among all the KVM ports that are accessible to the current Operator at regular intervals (see SCAN/SKIP MODE, page 39, for information regarding accessible ports). This function is convenient for automatically monitoring the activity of the computers on the installation.
km02432.book Page 52 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see page 49). 2. Press [A]. After you press A, you automatically exit HKM, and enter Auto Scan Mode, and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse.
km02432.book Page 53 Friday, July 20, 2007 3:12 PM Chapter 4. Hotkey Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually. In contrast to Auto Scanning, which automatically switches after a fixed interval, Skip Mode lets you dwell on a particular port for as long or as little as you like. To invoke Skip Mode, key in the following Hotkey combination: 1. Invoke HKM (see page 49). 2. Key in [Arrow] Where [Arrow] refers to one of the Arrow keys.
km02432.book Page 54 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Hotkey Beeper Control The Beeper (see ACTIVATE BEEPER, page 41) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see page 49). 2. Press [B] After you press B, the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second; then the message disappears and you automatically exit HKM.
km02432.book Page 55 Friday, July 20, 2007 3:12 PM Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
km02432.book Page 56 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
km02432.book Page 57 Friday, July 20, 2007 3:12 PM Chapter 6 The Firmware Upgrade Utility Introduction Purpose The purpose of the Windows-based Firmware Upgrade Utility (FWUpgrade.exe) is to provide an automated process for make upgrading the KVM switch's firmware as smooth and painless as possible. The program comes as part of a Firmware Upgrade Package that is specific for each device. As new firmware revisions become available, new firmware upgrade packages are posted on our Website.
km02432.book Page 58 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Hub 4. Shut down all of the computers—but not the stations—on your KVM installation. 5. From the console of your KVM switch, bring up the OSD (see page 31) and select the F4 ADM function. 6. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to invoke Firmware Upgrade Mode.
km02432.book Page 59 Friday, July 20, 2007 3:12 PM Chapter 6. The Firmware Upgrade Utility Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file—either by double clicking the file icon, or by opening a command line and keying in the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2. Read and Agree to the License Agreement (enable the I Agree radio button).
km02432.book Page 60 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The devices capable of being upgraded by the package are listed in the Device List panel. Note: 1. Although only one device type is shown in the list (KA9220, for example), all units of that type receive the upgrade. 2. KM0432U and KM0432N refer to two different upgradable ICs on the chained KM0432 devices.
km02432.book Page 61 Friday, July 20, 2007 3:12 PM Chapter 6. The Firmware Upgrade Utility If you didn't enable Check Firmware Upgrade, the Utility installs the upgrade files without checking their version level. While a device group is being upgraded, the background behind its name changes to green and blinks on and off to indicate that upgrading for that device group is in progress.
km02432.book Page 62 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual 5. When all devices have been upgraded, click [Finish] to close the Firmware Upgrade Utility. Upgrade Failed If a member of a device group fails to complete the upgrade successfully: 1. Click [Finish] to close the Firmware Upgrade Utility. 2. Start the firmware upgrade procedure again (see page 59). 3.
km02432.book Page 63 Friday, July 20, 2007 3:12 PM Chapter 6. The Firmware Upgrade Utility Firmware Upgrade Recovery If the firmware upgrade procedure is unnaturally aborted (due to a power outage, for example), the switch that was being upgraded at the time may become inoperable, and may be incapable of accepting a normal firmware upgrade. If this occurs, to recover, do the following: 1. Slide the unit's Firmware Upgrade Recovery Switch (see page 7), to the RECOVER position. 2.
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km02432.book Page 67 Friday, July 20, 2007 3:12 PM Appendix Specifications Function KM0216 KM0432 Direct 16 32 Max. 128 (via 8 level Daisy Chain) 128 (via 2 level Cascade) 1,024 (via 8 level Daisy Chain + 2 level Cascade) 256 (via 8 level Daisy Chain) 256 (via 2 level Cascade) 2,048 (via 8 level Daisy Chain + 2 level Cascade) Console Connections 2 Direct; 16 Max. (via Daisy Chain) 4 Direct; 32 Max.
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km02432.book Page 69 Friday, July 20, 2007 3:12 PM Appendix Additional Installation Diagrams KA9222 PS/2 Console Module CON SOLE KA9272 USB Console Module CON SOLE EN AT by E L U 20 D 1 O 9 M KA U .
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km02432.book Page 72 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the Matrix KVM Switch and remove the power cord from the power socket. 2. Remove the cover from the Matrix KVM Switch. 3.
km02432.book Page 73 Friday, July 20, 2007 3:12 PM Appendix Troubleshooting Problem The operator can only access one port on a cascaded KVM switch and cannot switch to any of the other ports. Solution There is only one display channel for all the ports on a cascaded KVM switch. The previous operator's access timeout expired (see SET ACCESS TIMEOUT, page 42), so the port is released, but his logout timeout has not expired so the display channel has not been released.
km02432.book Page 74 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Sun Systems Problem Video display problems with HDB-15 interface systems (e.g. Sun Blade 1000 servers). Solution The display resolution should be set to 1024 x 768 @ 60Hz. Under Text Mode: 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1. Open a console and issue the following command: m64config -res 1024x768x60 2. Log out. 3. Log in.
km02432.book Page 75 Friday, July 20, 2007 3:12 PM Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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km02432.book Page 1 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
km02432.book Page 2 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Hot Plugging Console Ports: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
km02432.book Page 3 Friday, July 20, 2007 3:12 PM KM0216 / KM0432 User Manual Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Performing the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Upgrade Failed . . .
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