sn816.book Page i Thursday, December 13, 2007 5:16 PM Serial Over the NET™ SN0108 / SN0116 User Manual www.altusen.com.
sn816.book Page ii Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
sn816.book Page iii Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual User Information Online Registration Be sure to register your product at our online support center: International North America http://support.aten.com ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.
sn816.book Page iv Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Package Contents The SN0108 / SN0116 package consists of: 1SN0108, SN0116, SN0108D, or SN0116D 1Power Cord (SN0108 or SN0116) 1Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws) 1Foot Pad Set (4 pcs.) 1Software CD 1User Manual* 1Quick Start Guide Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
sn816.book Page v Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
sn816.book Page vi Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Chapter 4. Administration Working Environment Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connection Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
sn816.book Page vii Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Chapter 6. Out of Band Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 HyperTerminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Direct HyperTerminal Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Logging In: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
sn816.book Page viii Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Appendix Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
sn816.book Page ix Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual About This Manual This User Manual is provided to help you get the most from your SN0108 / SN0116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the SN0108 / SN0116 System.
sn816.book Page x Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
sn816.book Page 1 Thursday, December 13, 2007 5:16 PM Chapter 1 Introduction Overview The SN0108 / SN0116 Serial over the NET™ series are control units that provide both In-Band and Out-of-Band remote serial access to up to 8 (SN0108) or 16 (SN0116) servers or other serial IT devices (hubs, routers, power management devices, etc.), via a Telnet or SSH TCP/IP connection.
sn816.book Page 2 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual The SN0108 / SN0116 can work in tandem with other remote management products - such as the Altusen PN9108 Power over the NET™ remote power management system to provide convenient, reliable, and effective, remote data center device management. Installation is fast and easy: plugging cables into their appropriate ports is all that is entailed.
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sn816.book Page 4 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Serial Connectivity: VT320 support – backward compatible to VT52 (VT52, 100, 220) Hardware and software flow control Real COM port support* Raw TCP Mode support Alarms and Alerts: Client applications Buzzer SNMP Traps OS Support: Windows Mac Sun Linux Unix AIX DOS 6.
sn816.book Page 5 Thursday, December 13, 2007 5:16 PM Chapter 1. Introduction Components SN0108 / SN0108D Front Panel 1 2 3 4 5 SN0116 / SN0116D Front Panel 1 No. Component 2 3 4 5 Description 1 Port LEDs A Port LED lights to indicate the device attached to its corresponding port is online. The LED flashes when data is being transmitted through its corresponding port. 2 Reset Switch Pressing and holding this switch in for less than three seconds performs a system reset.
sn816.book Page 6 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual SN0108 / SN0116 Rear Panel (AC Power) 1 2 3 1 2 3 No. Component 4 4 Description 1 Power Socket The power cable from your AC source plugs in here. 2 Power Switch This is a standard rocker switch that powers the SN0108 / SN0116 on and off. 3 LAN Port The Ethernet cable that connects the SN0108 / SN0116 to the Internet plugs in here.
sn816.book Page 7 Thursday, December 13, 2007 5:16 PM Chapter 1. Introduction SN0108D / SN0116D Rear Panel (DC Power) 1 2 3 4 1 2 3 4 No. Component 5 5 Description 1 Grounding Terminal Attach the wire to ground this device here. 2 DC Terminal Block The electric leads from your power source connect to this DC terminal block. 3 Power Switch This is a standard rocker switch that powers the SN0108D / SN0116D on and off.
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sn816.book Page 9 Thursday, December 13, 2007 5:16 PM Chapter 2 Hardware Setup Before you Begin 1. Important safety information regarding the placement of this device is provided onpage 81. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. Stacking and Mounting The SN0108 / SN0116 can be placed on the desktop or it can be rack mounted, as described in the sections that follow.
sn816.book Page 10 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Rack Mounting The SN0108 / SN0116 can be mounted in a 1U system rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1. Remove the screws at the front or the rear, as shown in the diagram below. Phillips head hex M3 x 6 Phillips head hex M3 x 6 2.
sn816.book Page 11 Thursday, December 13, 2007 5:16 PM Chapter 2. Hardware Setup SN0108 / SN0116 PC Installation Refer to the Installation Diagram on page 12 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port. (See RJ-45 to Serial Adapters, page 92, for details on choosing the appropriate adapter.) Note: RJ-45 to Serial adapters require a separate purchase.
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sn816.book Page 13 Thursday, December 13, 2007 5:16 PM Chapter 2. Hardware Setup SN0108D / SN0116D PC Installation Refer to the Installation Diagram on page 14 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port. (See RJ-45 to Serial Adapters, page 92, for details on choosing the appropriate adapter.) Note: RJ-45 to Serial adapters require a separate purchase.
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sn816.book Page 15 Thursday, December 13, 2007 5:16 PM Chapter 2. Hardware Setup SN0108 / SN0116 Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 16 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. Use standard Ethernet cable to connect any available port on the SN0108 / SN0116's rear panel to an SA0141 adapter. 2.
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sn816.book Page 17 Thursday, December 13, 2007 5:16 PM Chapter 2. Hardware Setup SN0108D / SN0116D Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 18 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. Use standard Ethernet cable to connect any available port on the SN0108D / SN0116D's rear panel to an SA0141 adapter. 2.
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sn816.book Page 19 Thursday, December 13, 2007 5:16 PM Chapter 3 Browser Login Logging In SN0108 / SN0116 operation is Internet browser based. To begin: 1. Open your browser and specify the IP address of the SN0108 / SN0116 you want to access in the browser's URL location bar. Note: 1. Get the IP address from the SN0108 / SN0116 administrator. 2.
sn816.book Page 20 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual The SN0108 / SN0116 Main Screen After you have successfully logged in, the Main Screen appears: Except for the Logout icon, the icons arranged horizontally across the top are only enabled for the administrator. Administrative functions are explained in Chapter 4. Note: Be sure to click the Logout icon when you end your session.
sn816.book Page 21 Thursday, December 13, 2007 5:16 PM Chapter 4 Administration Working Environment Configuration The icon bar across the top of the SN0108 / SN0116 web page is used by the administrator to configure its working environment. An explanation of the functions is given in the sections that follow. Note: The icons at the top of the page are disabled for all but the administrator. Only Logout is active for everyone else.
sn816.book Page 22 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual The dialog box is divided into three main panels: System Information The System Information section allows you to provide a name and description for the SN0108 / SN0116 Station. Providing a Station Name and Station Description is optional, but makes it convenient to differentiate the Stations in large, multistation installations. Administrator This section sets the administrator's login name and password.
sn816.book Page 23 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration Network Network Configuration allows you to set up the network parameters for the SN0108 / SN0116: Service Ports Lets you select the service ports that the SN0108 / SN0116 listens for incoming data on. Unless you have a specific reason for changing them, we recommend you leave the default settings as they are.
sn816.book Page 24 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual IP Address The default is for a fixed IP address. To give the SN0108 / SN0116 a fixed IP address, fill in the Primary IP to Alternate DNS Server fields with values appropriate to the network you are on. To have the Station obtain its IP address automatically from a DHCP server, put a check in the Obtain an IP address automatically [DHCP] checkbox.
sn816.book Page 25 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration ANMS The Authentication Network Management Service dialog box allows you to set up login authorization management from external sources.
sn816.book Page 26 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual (Continued from previous page.) RADIUS Settings: If you want to allow authorization for the SN0108 / SN0116 through a RADIUS server, do the following: 1. Check Enable RADIUS. 2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3. Key the Shared Secret character string that you want to use for authentication between the SN0108 / SN0116 and the RADIUS Server. 4.
sn816.book Page 27 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration SNMP Settings: If you want to use SNMP to help with your installation management: 1. Check Enable SNMP Agent. 2. Once SNMP Agent has been enabled, the SNMP Trap checkbox becomes active. If you want to enable SNMP trapping, click to put a check in the checkbox. 3. Key in passwords for the Community Name fields. We recommend replacing the defaults (public, private) with an alphanumeric string of at least 8 characters. 4.
sn816.book Page 28 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual OOBC OOBC (Out of Band Configuration), provides the ability to access the SN0108 / SN0116 via a serial connection. This can either be a direct serial connection from a local computer, or a dial in connection via modem. When you click the OOBC icon, the following dialog box appears: 1. Select which port will be used for the Console Port.
sn816.book Page 29 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration Date / Time The Date / Time function allows you to set the SN0108 / SN0116's date and time. When you click the Date / Time icon, the following dialog box appears: The date and time that the SN0108 / SN0116 is currently set to appear in the upper section.
sn816.book Page 30 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Firmware The Firmware Upgrade function provides a smooth, automated process for upgrading the SN0108 / SN0116's firmware. New firmware upgrade packages are posted on our web site as they become available. Check the site regularly to find the latest packages. To upgrade your firmware, do the following: 1.
sn816.book Page 31 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration Device Management Configuration The buttons in the bar along the left side of the SN0108 / SN0116 web page are used to manage and access the devices connected to the SN0108 / SN0116's COM ports. This section discusses the functions available to administrators and, in the case of port configuration, users with configuration permission. The functions available to ordinary users are discussed in Chapter 5, Browser Operation.
sn816.book Page 32 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual (Continued from previous page.) Property Settings To set up the serial communications parameters for a port, select it, then click the Property Settings button at the bottom of the page: The meanings of the settings are given in the following table: Setting Meaning Port ID Each port on the SN0108 / SN0116 has a port ID number (COM1 COM8 for the SN0108, or COM1 - COM16 for the SN0116).
sn816.book Page 33 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration (Continued from previous page.) Setting Meaning Parity This bit checks the integrity of the transmitted data. Choices are: Even, Odd, None, Mark, and Space. Set this to match the parity setting of the connected device. Default is None (which is the default for the majority of serial devices). Stop Bits This indicates that a character has been transmitted. Set this to match the stop bit setting of the connected device.
sn816.book Page 34 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual (Continued from previous page.) Setting Operating Mode Meaning The choices are: Console Management: In this mode, users establish a Telnet or SSH session under the SN0108 / SN0116 to manage a server or serial device connected to the port. Users can log in using the browser Telnet function, a direct Telnet session, SSH or PuTTY. This mode can also be used for Out-of-Band operation via the SN0108 / SN0116’s Console Port.
sn816.book Page 35 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration Alert Settings: The Port Alert Settings dialog box provides a way for you to be informed via email about problems that may occur on the devices connected to the SN0108 / SN0116's ports. When a device has a problem - such as a critical error that requires a reboot - debug messages can be sent through its COM port. Note: This function only works when the Operating Mode is set to Console Management (see Operating Mode, page 34).
sn816.book Page 36 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 3. Enable the Enable report to the following address checkbox, and key in the IP address of your SMTP server. 4. If your server requires authentication, put a check in the My server requires authentication checkbox. 5. Key in the appropriate account information in the Account Name, Password, and From fields. 6. Key in the email address of where you want the report sent to in the To field. 7.
sn816.book Page 37 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration If user accounts have been set up, the User Manager dialog box appears: This dialog box allows the administrator to add, delete, and edit user accounts. Up to 15 user accounts can be established. Operators must provide the Usernames and Passwords established here, in order to log in. Deleting an Account To delete a user account, select it and click Delete. Adding an Account: To add a user, click Add.
sn816.book Page 38 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 4. If you want the user to have Port Configuration permission, put a check in the Port Config Permission checkbox. Otherwise, leave it blank. Note: 1. Port Configuration is where the Port Numbers and Names that appear in this dialog are set. See Port Config, page 31 for port configuration information. 2. The term “Yes” in the Shared column means that other users have access permission to the port. 5.
sn816.book Page 39 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration Direct Access For security purposes, Direct Access can limit the users attempting to log in to RAW TCP ports or Real COM ports (seeOperating Mode, page 34). If no IP addresses are specified on this page, anyone can open a TCPIP Telnet session to a RAW TCP or Real COM port by specifying the IP address and port number of the port – without having to specify a Username and Password.
sn816.book Page 40 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Session Info Clicking the Session Info button brings up the Active Sessions display: This display lets the administrator see at a glance all the users currently logged into the SN0108 / SN0116, and provides information about each of their sessions. It also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session.
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sn816.book Page 42 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Log Clicking the Log button brings up the Event Log dialog box: The SN0108 / SN0116 maintains a log file of the events that take place on it. This dialog box allows you to select the range of events you wish to view: Choose Today then click OK to see a listing of only today's events. Choose All then click OK to see a listing of events for the entire log file.
sn816.book Page 43 Thursday, December 13, 2007 5:16 PM Chapter 4. Administration Once you make a choice and click OK an Event Log List, similar to the one below, appears: When you have finished viewing the event list: To return to the Event Log dialog box, click Back. To erase the contents of the entire log file, click Clear ALL Log. To exit, select a different function from the button bar.
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sn816.book Page 45 Thursday, December 13, 2007 5:16 PM Chapter 5 Browser Operation Overview Once you have logged in and the Main Screen appears (see The SN0108 / SN0116 Main Screen, page 20).The bar along the left side is used to configure and control access to each of the SN0108 / SN0116's COM ports. The functions of each of the buttons is described in the following table: Button Authorization Function All Clicking this button brings up the Serial Port Status screen.
sn816.book Page 46 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual (Continued from previous page.) Button Authorization Function Administrator Only For security purposes, Direct Access can limit the users attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports (seeOperating Mode, page 34). Administrator Only This page allows the administrator to see information about all the users who are currently logged into the SN0108 / SN0116 (see p.
sn816.book Page 47 Thursday, December 13, 2007 5:16 PM Chapter 5. Browser Operation Telnet After viewing the status of the devices attached to the SN0108 / SN0116's ports, if you want to access any of them, click the Telnet button. A screen similar to the one below appears: 1. Select the port you would like to access. Note: You must have permission in order to access a port (see User Manager, page 36 for details). 2. If you want to view the port history, click the View History button.
sn816.book Page 48 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 4. If you are connected to a computer and want to go to a terminal session or command line to operate it, Press [Enter]. When you have finished with the session, log out, then bring up the Main Menu. Note: Be sure to log out before bringing up the Main Menu, otherwise, another user can access the device without having to log in. 5. If you are connected to another device, enter the command that brings it up.
sn816.book Page 49 Thursday, December 13, 2007 5:16 PM Chapter 5. Browser Operation (Continued from previous page.) 6. To display the Suspend Menu, Press [Ctrl+x]. Where x represents the Suspend Character set by the Administrator (see the Property Settings dialog box under Port Configuration, p. 32). The screen will prompt you as to the correct character. In this example, it is [Ctrl+D] (see the prompt on the previous screenshot). The following screen appears: 7.
sn816.book Page 50 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual The Main Menu is the text based equivalent of the browser configuration and control functions. The descriptions and explanations for the Browser Operations apply to the submenu functions presented here, as well. Note: 1. As with the browser version, access to many of these submenus are restricted to the administrator or users with configuration permission.
sn816.book Page 51 Thursday, December 13, 2007 5:16 PM Chapter 5. Browser Operation Port Configuration Since only the administrator and users with port configuration permission can access this function, it is discussed in the Administration chapter (seePort Config, page 31). User Manager For users, clicking the User Manager button brings up their User Information dialog box: They can use this dialog box to change their password and Comments information To save any changes, click Update.
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sn816.book Page 53 Thursday, December 13, 2007 5:16 PM Chapter 6 Out of Band Operation Overview In case the network goes down, or the SN0108 / SN0116 cannot be accessed with the usual browser based method for some other reason, the SN0108 / SN0116 can be reached via several additional Out of Band (OOB) methods. These include HyperTerminal, PPP, Telnet, and SSH. Each of these is described in the sections that follow. HyperTerminal HyperTerminal is a program included with Windows.
sn816.book Page 54 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 2. On your PC, run the HyperTerminal program: Start → Programs → Accessories → Communications → HyperTerminal → Hypertrm.exe The following dialog box appears: 3. Key a name to describe the connection in the Name field (we chose Com1Test); select an icon to represent the connection; then click OK.
sn816.book Page 55 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation 4. For the Connect using: field, select Direct to COM1 (assuming you are using COM1 on your PC), then click OK. A Port Setting dialog box similar to the one below comes up: 5. For OOBC connections, the SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same.
sn816.book Page 56 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 6. When the HyperTerminal screen appears, open the File menu and select: Properties → Settings. The following dialog box displays: 7. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click ASCII Setup... The ASCII Setup dialog box comes up: : 8. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click OK.
sn816.book Page 57 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation 9. Close the HyperTerminal Window. When Windows asks if you want to disconnect, click Yes. When Windows asks if you want to save the session, click Yes. This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu.
sn816.book Page 58 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Indirect HyperTerminal Connection This method uses HyperTerminal to phone into the SN0108 / SN0116 from a remote location. Setup: 1.
sn816.book Page 59 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu. Final Check: To make sure that the modem and COM port are correctly installed: 1. Open the Control Panel: My Computer → Control Panel 2.
sn816.book Page 60 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Logging In 1. Double click the HyperTerminal icon on your desktop. 2. In the VT100 terminal window, key in: atdt [modem telephone number] [Enter] The terminal responds with: CONNECT115200 3. Wait at least 60 seconds, then key in: [Ctrl+D] 4. Key in your Username and Password to bring up the SN0108 / SN0116's Main Menu.
sn816.book Page 61 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation PPP (Dial In) Connection This type of connection works directly through the COM port. Direct PPP Connection Setup: To set up a direct PPP connection, do the following: 1. Use Ethernet cable a DTE-to-DTE adapter to connect one of the SN0108 / SN0116's serial ports to a COM port on a PC (refer to SN0108 / SN0116 PC Installation, page 11 or SN0108D / SN0116D PC Installation, page 13, if necessary). Note: 1.
sn816.book Page 62 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 4. In the Modem Properties dialog box that comes up change the dialog box settings (if necessary), so that the COM port is correct, then click OK. 5. Click the Connection tab to see the connection setup page: 6. Change your settings (if necessary), so that they match the settings shown in the figure above then click Advanced.
sn816.book Page 63 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation 7. In the Advanced Connection Settings dialog box enable Use flow control; select Hardware (RTS/CTS); then click OK to return to the Connection page. 8. Click OK (at the bottom of the Connection page; then click Next. The following dialog box appears: 9. Key in anything you like for these fields, then click Next. 10. Click Finish.
sn816.book Page 64 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Finishing Up: The SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same.
sn816.book Page 65 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation Indirect PPP Connection This method uses a modem connection to phone into the SN0108 / SN0116 from a remote location. Setup: 1.
sn816.book Page 66 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Final Check: To make sure that the modem and COM port are correctly installed, follow the procedures described under Final Check on p. 59. Logging In: 1. Double click the icon you created in the Dial-up Network folder. 2. Key in your Username and Password; click Connect and wait for the Authentication procedure to complete (be patient, it may take a few moments). 3.
sn816.book Page 67 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation Telnet Logging In 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the SN0108 / SN0116's IP Address in the following way: telnet [IP Address] Note: The default telnet port is 23. If that port is already being used, up to 16 additional users can log in by adding a port number (from 5000 to 5015) to the login command. For example: telnet [IP Address]5001 3. Press Enter.
sn816.book Page 68 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual SSH Terminal Session (Linux): 1. Open a terminal (command line) on your computer. 2. At the prompt, key in your SN0108 / SN0116 Username and the SN0108 / SN0116's IP Address in the following way: SSH [username@IP Address] Note: The default SSH port is 22. If that port is already being used, up to 16 additional users can log in by adding a port number (from 5100 to 5115) to the login command.
sn816.book Page 69 Thursday, December 13, 2007 5:16 PM Chapter 6. Out of Band Operation Third Party Utility (Windows): SSH sessions can be implemented under Windows with the use of third party utility software, such as PuTTY, a free implementation of Telnet and SSH for the Win32 and Unix platforms. To make an SSH connection with PuTTY, do the following: 1. In the Host Name box, enter the Internet host name of the server you want to connect to. Note: The default SSH port is 22.
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sn816.book Page 71 Thursday, December 13, 2007 5:16 PM Chapter 7 Real COM Port Management Overview The SN0108 / SN0116 offers Real COM Port (Virtual COM Port) support. Devices connected to this virtual port appear as if they were connected to a COM port on the local computer. Data transmission between the device and the local computer takes place over the virtual COM port to the SN0108 / SN0116. This mode is useful with serial devices such POS terminals, Bar Code Readers, Serial printers, etc.
sn816.book Page 72 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 3. Click Next to move on. 4. Click Yes to accept the License Agreement. 5. Continue through the setup screens to complete the driver installation. Uninstalling the Driver To uninstall the driver 1. Open the Windows Start menu. 2. Select: All Programs → Virtual Port Management Utility → Uninstall Manager. Windows 98 Installation To install the Windows 98 and higher driver, do the following: 1.
sn816.book Page 73 Thursday, December 13, 2007 5:16 PM Chapter 7. Real COM Port Management Linux Installation Preparation Before installing the driver file, make sure that the target you want to map is on the network; that the port on the target you want to map is in Real COM Port mode; and that your Linux IP address has been specified in the SN0108 / SN0116's Direct Access dialog box (see Direct Access, page 39).
sn816.book Page 74 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Real COM Port Management – Windows The Virtual Port Management Utility provides a convenient interface to COM port mapping.
sn816.book Page 75 Thursday, December 13, 2007 5:16 PM Chapter 7. Real COM Port Management Menu and Toolbar The Virtual Port Management Utility menu and toolbar have the same captions and functions. Users can either click the menu items or buttons to invoke the desired function, as shown in the table, below: Item Action Enum Targets This function searches and lists all SN01xx devices on the LAN. The results are shown in the Target List panel (see Target List, page 76, for details).
sn816.book Page 76 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Target List The left side panel displays all the devices that were found with the Enumeration function, as well as any devices that were manually added with the Target Information fields. Note: Double clicking an item in the list invokes the same function as selecting Enum Ports–which displays the numbers and working modes of the selected target’s ports in the Port List column.
sn816.book Page 77 Thursday, December 13, 2007 5:16 PM Chapter 7. Real COM Port Management Port List This list displays the port information of the selected target (only one target can be selected at a time). The left column lists the target’s port numbers, the second column shows the COM port it is mapped to (if any), the third column shows its working mode, and the right column shows its status. Note: The working mode refers to the setting for the port that was specified when the port was configured.
sn816.book Page 78 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Mapped COM Ports This panel displays the mapped COM ports, showing the device and port that each mapped one is derived from. The list is generated as soon as the application starts, and is dynamically updated whenever the mapped COM port configuration changes as a result of installations and removals. Port Mapping and Unmapping Port Mapping To map a virtual COM port: 1.
sn816.book Page 79 Thursday, December 13, 2007 5:16 PM Chapter 7. Real COM Port Management 3. Click OK to complete the operation. Note: 1. If a range of ports was selected, and Map consecutively is enabled, the COM ports are mapped to the Target ports in sequence based on the port numbers. 2. Only Virtual Mode ports are mapped. Other ports in the range are passed over. Port Unmapping To unmap virtual COM ports: 1.
sn816.book Page 80 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Real COM Port Management – Linux Mapping/Unmapping Virtual Ports To map or unmap virtual ports, do the following: 1. As root, go to the /usr/lib/AtenVPort directory. 2. Issue the following command: /AtenVPMapping The process can run in either Interactive mode or Fast mode. With Interactive mode, users don’t specify any parameters on the command line.
sn816.book Page 81 Thursday, December 13, 2007 5:16 PM Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
sn816.book Page 82 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables. Never push objects of any kind into or through cabinet slots.
sn816.book Page 83 Thursday, December 13, 2007 5:16 PM Chapter . DC Power The system relies on the protective devices in the building installation for protection against short-circuit, overcurrent, and earth (grounding) fault. Ensure that the protective devices in the building installation are properly rated to protect the system, and that they comply with national and local codes. Ensure that there is a readily accessible disconnect device incorporated in the building's installation wiring.
sn816.book Page 84 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first.
sn816.book Page 85 Thursday, December 13, 2007 5:16 PM Chapter . Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support Online Support support@aten.com Technical Support http://support.aten.com Troubleshooting Documentation Software Updates http://www.aten.com Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ Online Support Technical Support ATEN TECH http://www.
sn816.book Page 86 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Specifications SN0108 / SN0116 Function Serial Connectors To Devices SN0108 SN0116 8 x Serial Device Jacks 16 x Serial Device Jacks To LAN Power Connector LEDs 1 x RJ-45 1 x 3-prong AC Socket Link [LAN] 10/100 Mbps 1 x Green 1 x Orange/Green Power RS-232 Port Switches Reset 1 x Semi-recessed pushbutton 100–240VAC; 50/60Hz; 1A 120V; 8W / 230V; 8W Operating Temp. 0–40o C Storage Temp.
sn816.book Page 87 Thursday, December 13, 2007 5:16 PM Chapter . SN0108D / SN0116D Function Serial Connectors To Devices SN0108 SN0116 8 x Serial Device Jacks 16 x Serial Device Jacks To LAN 1 x RJ-45 Power Connector LEDs DC Terminal Link [LAN] 10/100 Mbps 1 x Green 1 x Orange/Green Power RS-232 Port Switches 1 x Blue 8 x Green Power 1 x Rocker Reset 1 x Semi-recessed pushbutton I/P Rating 36–75V DC; 2A Power Consumption Environment Physical Properties 16 x Green 8W Operating Temp.
sn816.book Page 88 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the SN0108 / SN0116 and remove its housing. 2. Short the jumper labeled J6. 3. Power on the switch. 4.
sn816.book Page 89 Thursday, December 13, 2007 5:16 PM Chapter . IP Address Determination If you are an administrator logging in for the first time, you need to access the SN0108 / SN0116 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the SN0108 / SN0116.After you have connected and logged in you can give the SN0108 / SN0116 its fixed network address. SeeNetwork, page 23 for details.
sn816.book Page 90 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5. Click Set IP. 6. After the IP address shows up in the Device List, click Exit to end the program. Method 2: 1. Set your computer's IP address to 192.168.0.
sn816.book Page 91 Thursday, December 13, 2007 5:16 PM Chapter . 4. In your browser, go to the IP address you just assigned and log in with your Username and Password. Note: You must log in within 30 seconds after entering the arp command. Therefore, it would be advisable to have your browser all set up to go to the IP address beforehand. 5. Once you have logged in, go to Network, to set up the permanent IP environment (see page 23).
sn816.book Page 92 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual RJ-45 to Serial Adapters RJ-45 to Serial adapters are not included with the SN0108 / SN0116 package. To purchase these adapters, contact your dealer. The tables on the following pages describe the available adapter configurations.
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sn816.book Page 96 Thursday, December 13, 2007 5:16 PM SN0108 / SN0116 User Manual Troubleshooting Problem After I shut the SN0108 / SN0116 off and then turn it back on, the Time and Date Settings are lost. Solution The SN0108 / SN0116's battery needs to be replaced. Open the housing and replace the battery. Battery Replacement This equipment is provided with a replaceable lithium battery: CR2032 3V. Replacement by an incorrect type may result in an explosion.
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