Installation Guide KVM Extender with on board audio GCE800W6 1 Part No.
Overview The GCE800 USB KVM Extender with on board audio allows access to a computer system from a remote console (USB keyboard, mouse, monitor, stereo speakers, and microphone). It is perfect for factory and construction sites, or any type of installation where the console needs to be in a conveniently accessible location, but you want the system equipment to reside in a safe place - away from dust, dirt, and harsh environmental influences. The GCE800 also is useful for control and security purposes.
Table of Contents Overview 3 Keyboard Emulation 40 Package Contents 5 The Firmware Upgrade Utility 42 Features 6 Administrator Password 49 System Requirements 7 Appendix 50 Hardware Introduction 11 Specifications 55 Hardware Setup 15 Troubleshooting 59 Installation 17 User Notice 60 Operation 19 61 LED Display 22 Federal Communications Commission (FCC) Statement CE Statement OSD Operation 25 Limited Warranty 63 Contact 64 OSD Navigation 27 Hotkey Operation 33 4
Package Contents The CE800 Audio KVM Extender package contains: • 1 CE800L KVM Extender (Local Unit) • 1 CE800R KVM Extender (Remote Unit) • 1 Custom KVM 6 ft (1.8 m) Cable • 2 Power Adapters • 1 Firmware Upgrade Cable • 1 Rack Mount Kit • 1 User Manual • 1 Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping. If you encounter a problem, contact your dealer.
Features • Uses Cat 5 ( or better) to connect the Local and Remote Units – up to820 ft (250 meters) apart • Control your system from either the local or remote consoles • Pushbutton selection can lock control to either computer • Built-in USB ports on both units support USB mass storage devices for simple file transfer • Configurable security requires user name and password to mount USB storage devices • Supports VGA, SVGA, and multi-sync monitors • The local unit supports DDC, DDC2, and DDC2B
System Requirements Consoles ( 1 each per console ) • A VGA, SVGA, or Multi-sync monitor capable of the highest resolution you want to use • A USB style keyboard • A USB style mouse • A Microphone and Stereo Speakers (optional) Note: If you connect a DDC type monitor to the Local unit, the monitor that connects to the Remote unit must be able to support the highest video resolution that the DDC monitor can provide Computers • A VGA, SVGA or Multi-sync card • A USB Host Controller and Type A USB Po
Operating Systems • Windows 2000 and higher • Redhat 7.1, 7.2, 7.3, 8.0 and higher • Mandrake 9.0 and higher • SUSE 8.2 and higher • FreeBSD 4.2, 4.3, 4.5 and higher • Netware 6.0 and higher Cables For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high-quality Custom USB KVM Cable that is provided with this package. Cat 5 cable is the minimum required to connect the local and remote CE800 units.
CE800L (Local Unit) Front View Supported operating systems are shown in the table, below: 1 2 3 9 4 5
No. Component Description 1 KVM Port Section This section is made up of a microphone jack, speaker jack and KVM (keyboard, video, mouse), data connector. The cable that links the CE800L to your local KVM console plugs in here. Only KVM cables designed to work with this switch can be used. 2 Audio connections microphone and speakers connect here 3 USB Port External USB Mass Storage compliant flash drives plug into this port..
Safety Instructions GCE800R (Remote Unit) Front View 2 1 Picture Compensation LINK 3 11 4 5 6
No. Component Description 1 USB Peripheral Port External USB Mass Storage compliant flash drives plug into this port. 2 Picture Compensation Switches These switches adjust the picture quality of the remote console. See Picture Compensation, page 12 for details. 3 Picture Compensation LED Flashes to indicate that picture quality has been adjusted. See Picture Compensation, page 12 for details.
GCE800L / GCE800R Rear View 2 1 4 5 13 3 6
No. Component Description 1 Power Jack The cable from the DC Power Adapter plugs into this jack.t 2 Keyboard and Mouse Ports The console USB keyboards and mice plug into these ports. The ports are color coded and marked with an icon to identify themselves. 3 Link Port The Cat 5 cable that connects plugs into this connector. 4 Firmware Upgrade Port (CE800L only The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the CE800L plugs in here.
Hardware Setup Before You Begin Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. Bullet lists provide information, but do not involve sequential steps.
Safety 1. Important safety information regarding the placement of this device is provided on page 51. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Installation Setting up the USB KVM Extender System is simply a matter of plugging in the cables. Refer to the diagram on the next page as you perform the following steps 1. Plug the cables from the local console devices (mouse, keyboard, monitor, microphone and speakers) into their ports on the rear panel of the Local Unit (CE800L). The connectors are color coded and marked with an icon for identification. 2. Connect the custom KVM cable provided to the KVM port on the CE800L’s front panel. 3.
5. Connect the cables from the remote console devices to their ports on the rear panel of the remote unit (CE800R). 6. Connect one of the power adapters (provided) to an AC source; connect the adapter’s power cable to the Power Jack on the CE800L. 7. Connect the other power adapter (provided)to an AC source; connect the adapter’s power cable to the Power Jack on the CE800R.
Operation Basic Operation Operating Modes The CE800 USB KVM Extender utilizes three operating modes: Auto, Local, and Remote, as described in the table below: Mode Description Local Only the local console has complete access.* Remote Only the remote console has complete access.* Auto Neither console has keyboard and mouse input control. The first console to initiate key board or mouse command assumes control. Following this, if there is no input for five seconds, the CE800 reverts to Auto Mode.
Mode Selection The Operating Mode Selection Switch, located on each unit’s front panel, controls the operating mode of the CE800 USB KVM Extender system.
When the system is in Local Mode, the Remote unit’s selection switch is inactive. Pressing it has no effect – the Remote operator cannot take over control. The Remote selection switch only becomes active after the Local selection switch is pressed to return the system to Auto Mode. Likewise, if the system is in Remote Mode, the Local unit’s selection switch is inactive – the Local operator cannot take over control.
LED Display The GCE800 Local and Remote Units have front panel LEDs to indicate their operating status, as shown in the table below: GCE800L (Local Unit): LED Local Remote Status Indication Off Local Mode is in effect. The Local console has keyboard and mouse input control. Flashing Remote Mode is in effect. The Remote console has keyboard and mouse input control. On Auto Mode is in effect. The first console to establish keyboard or mouse input takes control. Off Remote Mode is in effect.
GCE800R (Remote Unit): LED Status Indication Remote On Remote Mode is in effect. The Remote console has input control. Off Local Mode is in effect. The Local console has input control. Flashing Auto Mode is in effect. The first console to initiate a command assumes control On The CE800R is connected to the CE800L. Off The CE800R is not connected to the CE800L. Flashing A picture compensation button has been pushed (+ or –) and the CE800 is adjusting the gain.
USB Mass Storage Both the CE800L and the CE800R have a built-in USB port that complies with the USB Mass Storage specification and supports USB Mass Storage compliant flash drives. When you connect a USB Mass Storage complaint flash drive into either unit’s USB port, it appears as a removable drive on the computer. As a security measure, if a flash drive is connected to the Remote unit, the OSD login screen appears (see OSD operation no the next page).
OSD Operation Overview The CE800 USB KVM Extender provides a convenient menu driven On Screen Display (OSD) to handle its configuration parameters. All procedures start from the OSD Main Screen. To access the Main Screen: 1. Tap the OSD Hotkey (Scroll Lock) twice. Note: [Scroll Lock] is the default OSD hotkey. You can change the hotkey to the Ctrl key (see OSD HOTKEY, page 35, and see Alternate OSD Activation Keys, page 36).
2. Key in a valid username and password, then press [Enter]. Note: If this is the first time that the OSD is being run, or if the password function has not been set, simply press [Enter]. The OSD Main Screen comes up in Administrator Mode.
OSD Navigation The following principles govern the way you navigate through the OSD: To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window; or press [Esc]. To move up or down through the list one line at a time, Click the Up and Down Triangle symbols use the Up and Down Arrow Keys on your keyboard. or To select a menu item click it or move the highlight bar to it with the arrow keys, then press [Enter].
Administrator Configuration The administer configuration settings are listed below: Setting Function This function is used to set Usernames and Passwords for the Administrator and Users: 1. One Administrator and four User passwords can be set. SET USERNAME AND PASSWORD 2. After you select the Administrator field or one of the User fields, a screen that allows you to key in your username and password appears.
Setting HOTKEY COMMAND MODE Function Enables / Disables the Hotkey Command function. If the hotkey combinations conflict with programs running on the computers, you may want to disable hotkey operation by turning Hotkey Command Mode Off.
Setting Function RESTORE DEFAULT VALUES Selecting Y (Yes) undoes all changes and returns the CE800’s setup to the original factory SET OPERATING This function specifies the operating platform of the computer attached to the CE800L. Choices are Win, Mac, Sun, and SPC*. The default is Win SYSTEM SET KEYBOARD LANGUAGE default settings.1 Selects the keyboard layout used by the computer connected to the CE800. Choices are Auto, English,French, German, and Japanese.
User Configuration The CE800 USB KVM Extender supports up to four user accounts in addition to the administrator. When users invoke the OSD, they get an OSD Main screen allows them to modify some of the configuration settings made by the administrator.
The configuration settings that users are allowed to make are explained in the table below: Setting CHANGE PASSWORD HOTKEY COMMAND MODE Function Users can use this function to change the password that was assigned to them by the administrator. These settings are the same as the ones described under Administrator Configuration, page 29.
Hotkey Operation In addition to the OSD, the administrator and users can also use hotkey combinations to configure a number of the CE800 USB KVM Extender’s working environment parameters. Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode (HKM). To invoke Hotkey Mode, do the following: 1. Hold down the Num Lock key 2. Press and release the minus key 3.
When Hotkey Mode is active: • The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. • A Command Line appears on the monitor screen. The command line prompt is the word Hotkey: in yellow text on a blue background. Hotkey information that you key in displays on the command line.
To switch to the alternate hotkey invocation set, do the following: 1. Invoke HKM (see page 19) 2. Press and release the H key The hotkey invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of Minus). Note: This procedure is a toggle between the two methods. To revert back to the original [Num Lock] [Minus] method, invoke HKM, then press and release the H key again.
Note: 1. This procedure is a toggle between the two methods. To revert back to the original [Scroll Lock] [Scroll Lock] method, invoke HKM, then press and release the T key again. 2. For Mac systems we recommend using [Ctrl] [Ctrl] as the OSD activation keys since Scroll Lock is used to emulate F14 in PC to Mac keyboard emulation (see Keyboard Emulation, page 23). Enable / Disable Hotkeys In case a conflict occurs with programs running on the computer, you may wish to disable the hotkey function.
Keyboard Operating Platform The CE800’s default configuration is for a PC Compatible keyboard operating platform. If you have a Mac or a Sun on your installation, you can change the keyboard operating platform as follows: 3. Invoke HKM (see page 19) 4. Press and release the appropriate Function key (see table).
Note: 1. The brackets indicate the keys you should press. Simply press the indicated keys - do not type the brackets. 2. After completing a setting, you automatically exit HKM. USB Reset Sometimes the USB keyboard and mouse connection to the CE800 needs to be reset. Instead of unplugging and re-plugging them, a hotkey combination can perform the reset, as follows: 1. Invoke HKM (see page 19) 2. Press and release the F5 function key.
Hotkey Summary Table [Num Lock] + [–] or [H] Toggles between the default ([Num Lock] [–]) and alternate ([Ctrl] [F12]) Hotkey invocation keys. [T] Toggles between the default ([Scroll Lock] [Scroll Lock]) and alternate ([Ctrl] [Ctrl]) OSD invocation keys. [X] Toggles between Enabling / Disabling the hotkey function. [F1] Sets the PC Compatible keyboard operating platform for the port that currently has the KVM focus.
Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table to the right Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.
Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the Extender’s firmware. The Utility comes as part of a Firmware Upgrade Package. New firmware upgrade packages will be posted on our web site as they become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com To prepare for the firmware upgrade, do the following: 1.
3. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it to your computer. 4.
5. Make sure both units are connected by the Cat 5 cable, then plug in the Remote unit’s power adapter. 6. Press and hold the Local unit’s Selection button, then plug in the Local unit’s power adapter. 7. Wait until both green front panel LEDs on the Local unit are flashing on and off, then release the Selection button. 8. Make sure the orange LED on the front panel of the Remote unit is on (indicating that Firmware Upgrade Mode is in effect.
The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples. 2. Read and Agree to the License Agreement (enable the I Agree radio button).
3. Click Next to continue. The Firmware Up grade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its descrip tion appears in the Device Description panel.
5. After you have made your device selection(s),Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After successfully upgrading the firmware, the switches automatically exit Firmware Upgrade Mode. Upgrade Failed If the Upgrade Succeeded screen does not appear, then the upgrade failed to complete successfully. You should repeat the upgrade procedure from the beginning.
Administrator Password If you are unable to perform an administrator login can clear the login information from the local unit with the following procedure: 1. Power off the unit by disconnecting the power cord and the CAT5 cable 2. Remove the cover. 3. Using a jumper cap, short the jumper labeled J7 on the mainboard 4. Reconnect the power cord wait 3 secs. 5. Power off the unit again 6. Remove the jumper cap from the jumper 7. Replace the cover on the device. 8.
Appendix General Safety Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. • Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage may result. • Do not use the device near water. • Do not place the device near, or over, radiators or heat registers. • The device should never be placed in a built in enclosure unless adequate ventilation has been pro vided.
• Do not allow anything to rest on the power cord or cables. • Route the power cord and cables so that they cannot be stepped on or tripped over. • If an extension cord is used with this device make sure that the total of the ampere ratings of all prod ucts used on this cord does not exceed the extension cord ampere rating. • Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
• If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair. The power cord or plug has become damaged or frayed. Liquid has been spilled into the device. The device has been exposed to rain or water. The device has been dropped, or the cabinet has been damaged. The device exhibits a distinct change in performance, indicating a need for service. The device does not operate normally when the operating instructions are followed.
Rack Mounting • Before working on the rack, make sure that the stabilizers are secured to the rack, extend to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks • Always load the rack from the bottom up, and load the heaviest items first. • Make sure that the rack is level and stable before extending a device. • Do not overload the AC supply branch circuit that provides power to the rack.
Phillips hex head M3 X 8 54
Specifications CE800L Function Computer Con nections 1 Console Connectors KVM Port CE800R N/A KB 1 x USB Type A Female (White) Video 1 x HDB - 15 Female (Blue) Mouse 1 x USB Type A Female (White) Speaker 1x Mini Stereo Jack (Green) Microphone 1x Mini Stereo Jack (Pink) Keyboard 1 x SPHD-15 Female (Yellow) N/A Video Mouse 1x Mini Stereo Jack (Green) Speaker 1x Mini Stereo Jack (Pink) Microphone N/A N/A 55
CE800L Function Computer Connections Switches LEDs CE800R F/W Upgrade 1x 4-conductor 3.
CE800L Function Environment 0-50o C Storage Temp. -20-50o Humidity Physical CE800R Operating Temp. 0-80% RH Housing Metal Properties Weight .50 kg Dimension (L x W x H) 49 kg 20.00 x 8.00 x 2.
Twisted Pair pin assignments Twisted Pair wiring diagram PAIR 3 PAIR 2 1 2 PAIR 1 3 4 W-O O W-G BI 5 Pin Assignment 1 /V OUT B 2 V OUT B 3 /V OUT G 4 V OUT R 5 V OUT R 6 V OUT G 8 7 /DO Br 8 DO PAIR 4 6 7 W-BI G W-Br JACK POSITIONS T568B AT&T 258A 58
Troubleshooting Problem Action No video Make sure that all cables are securely plugged into their sockets. Poor video quality The video quality can be improved by reducing the refresh rate.
User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this manual is sold or licensed `as is’.
Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.105(b) his equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: 1. this device may not cause interference and 2. this device must accept any interference, including interference that may cause undesired operation of the device. FCC RF Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific c operating instructions for satisfying RF exposure compliance.
Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Contact IOGEAR, INC. 23 Hubble Irvine, CA 92618 P 949.453.8782 F 949.453.8785 Visit us at: www.iogear.com © 2007 IOGEAR. All Rights reserved. Part No. M0510 IOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR makes no warranty of any kind with regards to the information presented in this document.
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