USB KVM Extender CE800B User Manual www.aten.
CE800B User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CE800B User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.
CE800B User Manual Package Contents The CE800B USB KVM Extender package contains: 1 CE800BL USB KVM Extender (Local Unit) 1 CE800BR USB KVM Extender (Remote Unit) 1 Custom KVM Cable (1.8 m) 2 Power Adapters 1 Firmware Upgrade Cable 1 USB Cable (1.8 m) 2 Grounding Wires 1 Rack Mount Kit 1 User Manual 1 Quick Start Guide 1 Grounding Information Card Check to make sure that all the components are present and that nothing got damaged in shipping.
CE800B User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . .
CE800B User Manual Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Administrator Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Administrator Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CE800B User Manual About this Manual This User Manual is provided to help you get the most from your CE800B system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CE800B USB KVM Extender system. Its purpose, features and benefits are presented, and its front and back panel components are described. Chapter 2, Hardware Setup, describes how to set up your installation.
CE800B User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
Chapter 1 Introduction Overview The CE800B USB KVM Extender with on-board audio allows access to a computer system from a remote console (USB keyboard and mouse, monitor, stereo speakers, and microphone). It is perfect for factory and construction sites, or any type of installation where the console needs to be in a conveniently accessible location, but you want the system equipment to reside in a safe place – away from dust, dirt, and harsh environmental influences.
CE800B User Manual Features Cat 5e (or higher) cable connects the Local and Remote Units – up to 250 m (825 ft) apart Dual console operation – control your system(s) from both the local and remote consoles Pushbutton selection of the active console Built-in USB port on both units supports external USB Mass Storage compliant flash drives for easy file sharing Special security feature requires login when connecting an external USB flash drive on the remote unit Supports VGA, SVGA, and multisync m
1. Introduction System Requirements Consoles Two VGA, SVGA, or multisync monitors capable of the highest resolution that you will be using on any computer in the installation Two USB keyboards Two USB mice Stereo microphone and stereo speakers (Optional) Note: If you connect a DDC type monitor to the Local Unit, the monitor that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide.
CE800B User Manual Operating Systems Supported operating systems are shown in the table, below: OS Windows Linux UNIX Novell Mac OS 4 Version 2000 and higher RedHat 7.1 and higher Mandrake 9.0 and higher SUSE 10 and higher FreeBSD 4.2 and higher IBM AIX 4.3 and higher Netware 6.0 and higher 9.
1. Introduction CE800BL (Local Unit) Front View 1 3 2 AUTO / LOCAL 4 No. Component 5 6 Description 1 KVM Port Section This section is made up of a microphone jack, speaker jack, and KVM (keyboard, video, mouse) data connectors. The custom cable set that links the CE800BL to your local KVM console plugs in here. Only KVM cables designed to work with this switch can be used. 2 USB Type B Port This port provides a CE800B installation with flash drive support.
CE800B User Manual CE800BR (Remote Unit) Front View 1 2 3 4 AUTO / REMOTE 5 No. 6 Component 6 Description 1 USB Peripheral Port External USB Mass Storage compliant flash drives plug into this port. 2 Picture Compensation Switches These switches adjust the picture quality of the remote console. See Picture Compensation, page 18 for details. 3 Picture Compensation LED Flashes to indicate that picture quality has been adjusted. See Picture Compensation, page 18 for details.
1. Introduction CE800BL / CE800BR Rear View 2 1 3 5 4 6 Side View 7 No. Component Description 1 Power Jack The cable from the DC Power Adapter plugs into this jack. 2 Keyboard and The console USB keyboards and mice plug into these ports. Mouse Ports The ports are color coded and marked with an icon to identify themselves. 3 Link Port 4 Firmware Upgrade Port 5 Console Audio Jacks 6 Video Port The console monitors plug into these ports.
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Chapter 2 Hardware Setup Before You Begin 1. Important safety information regarding the placement of this device is provided on page 37. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting For convenience and flexibility, the CE800B can be mounted on a system rack. To rack mount the unit do the following: 1.
CE800B User Manual 2. Screw the bracket into any convenient location on the rack. Note: The rack screws are not provided. We recommend that you use M5 x 12 Phillips Type I cross, recessed type screws.
2. Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use the two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. 2. Make sure that the computer that the CE800BL connects to and the monitor that the CE800BR connects to are properly grounded.
CE800B User Manual 4. For increased grounding protection, use STP (shielded twisted pair) cable to connect the local and remote units. There are two methods that can be used: a) In addition to the eight paired wires, STP cable also contains a grounding wire. Solder this wire to the RJ-45 connector as shown in the diagram below: b) The second method is to use the STP cable shielding for grounding.
2. Hardware Setup Setting Up Setting up the USB KVM Extender System is simply a matter of plugging in the cables. Refer to the diagrams on the following pages as you perform the following steps (the diagram numbers correspond to the numbers of the steps): 1. Plug the cables from the local console devices (mouse, keyboard, monitor, microphone and speakers) into their ports on the rear panel of the Local Unit (CE800BL). The connectors are color coded and marked with an icon to identify themselves. 2.
CE800B User Manual 5. Connect one end of a Cat 5e twisted pair cable to the Link port on the CE800BL; connect the other end of the Cat 5e twisted pair cable into the Link port on the CE800BR. Note: Cat 5e cable is not supplied with this package. It requires a separate purchase. The cable length can be up to 250 m (820 ft). 6. Plug the cables from the remote console devices (mouse, keyboard, monitor, microphone and speakers) into their ports on the rear panel of the Remote Unit (CE800BR). 7.
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CE800B User Manual Advanced Installation – CE800B to KVM Switch CE800BL (front) USB Cable 4a 4b Custom KVM cable USB KVM Switch (rear) 16
Chapter 3 Operation Basic Operation Operating Modes The CE800B USB KVM Extender utilizes three operating modes: Auto, Local, and Remote, as described in the table below: Mode Description Local Only the local console has complete access. Although operators at both consoles can see the display, only the local console operator has keyboard and mouse access and control. Remote Only the remote console has complete access.
CE800B User Manual Likewise, if the system is in Remote Mode, the Local unit’s selection switch is inactive – the Local operator cannot take over control. The Local selection switch only becomes active after the Remote selection switch is pressed to put the system back into Auto Mode. Picture Compensation The quality of the video display can deteriorate with distance. The Picture Compensation switches adjust the picture quality of the remote console.
3. Operation CE800BR (Remote Unit) LED Remote Link Compensation Status Indication On Remote Mode is in effect. The Remote console has keyboard and mouse input control. Off Local Mode is in effect. The Local console has keyboard and mouse input control. Flashing Auto Mode is in effect. Neither console has keyboard and mouse input control. The first console to establish keyboard or mouse input takes control. Following this, if there is no input for five seconds, the CE800B goes back to Auto Mode.
CE800B User Manual OSD Operation Overview The CE800B USB KVM Extender provides a convenient menu driven On Screen Display (OSD) to handle its configuration parameters. All procedures start from the OSD Main Screen. To pop up the Main Screen: 1. Tap the OSD Hotkey (Scroll Lock) twice. Note: [Scroll Lock] is the default OSD hotkey. You can optionally change the hotkey to the Ctrl key (see OSD HOTKEY, page 22, and see Alternate OSD Activation Keys, page 26). The login dialog box appears: 2.
3.
CE800B User Manual Administrator Configuration The configuration settings that the administrator is allowed to make are explained in the following table: Setting SET USERNAME AND PASSWORD Function This function is used to set Usernames and Passwords for the Administrator and Users: 1. One Administrator and four User passwords can be set. 2. After you select the Administrator field or one of the User fields, a screen that allows you to key in your username and password appears.
3. Operation Setting RESTORE DEFAULT VALUES Function Selecting Y (Yes) undoes all changes and returns the CE800B’s setup to the original factory default settings. SET OPERATING SYSTEM This function specifies the operating platform of the computer attached to the CE800BL. Choices are Win, Mac, Sun, and SPC*. The default is Win SET KEYBOARD LANGUAGE Selects the keyboard layout used by the computer connected to the CE800B. Choices are Auto, English, French, German, and Japanese.
CE800B User Manual User Configuration The CE800B USB KVM Extender supports up to four user accounts in addition to the administrator. When users invoke the OSD, they get an OSD Main screen allows them to modify some of the configuration settings made by the administrator.
3. Operation Hotkey Setting Mode In addition to the OSD, the administrator and users can also use hotkey combinations to configure a number of the CE800B USB KVM Extender’s working environment parameters. All Hotkey operations begin by invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM, do the following: 1. Hold down [Num Lock]. 2. Press and release [minus]. 3. Release [Num Lock]. Note: There is an alternative key combination to invoke HSM (see Alternate HSM Invocation Keys, page 26).
CE800B User Manual Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 25). 2. Press and release [H]. The HSM invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of minus). Note: This procedure is a toggle between the two methods.
3. Operation Enable / Disable Hotkeys In case a conflict occurs with programs running on the computer, you may wish to disable the hotkey function. To disable the hotkey function do the following: 1. Invoke HSM (see page 25). 2. Press and release [X] [Enter]. Note: This procedure is a toggle between enabling / disabling the hotkey function. To revert back to the original enabled status, invoke HSM, then press and release the X and Enter keys again.
CE800B User Manual USB Reset Sometimes the USB keyboard and mouse connection to the CE800B needs to be reset. Instead of unplugging and replugging them, a hotkey combination can perform the reset, as follows: 1. Invoke HSM (see page 25). 2. Press and release [F5]. Hotkey Summary Table After invoking HSM (see page 25), key in one of the following keys to perform the corresponding function: Key Function [H] Toggles between the default ([Num Lock] [–]) and alternate ([Ctrl] [F12]) Hotkey invocation keys.
Chapter 4 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
CE800B User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
Chapter 5 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.
CE800B User Manual 5. Make sure both units are connected by the Cat 5e cable, then plug in the Remote unit’s power adapter. 6. Press and hold the Local unit’s Selection button, then plug in the Local unit’s power adapter. 7. Wait until both green front panel LEDs on the Local unit are flashing on and off, then release the Selection button. 8. Make sure the orange LED on the front panel of the Remote unit is on (indicating that Firmware Upgrade Mode is in effect.
5. The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples. 2.
CE800B User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel. 5. After you have made your device selection(s), Click Next to perform the upgrade.
5. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After successfully upgrading the firmware, the switches automatically exit Firmware Upgrade Mode. Upgrade Failed If the Upgrade Succeeded screen does not appear, then the upgrade failed to complete successfully. You should repeat the upgrade procedure from the beginning.
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Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. To prevent damage to your installation it is important that all devices are properly grounded. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
CE800B User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply. Unplug the power cable before removing the power supply. If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.
Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
CE800B User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International Email Support Online Support support@aten.com Technical Support http://support.aten.com Troubleshooting Documentation Software Updates http://www.aten.com Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ Online Support Technical Support ATEN TECH http://www.aten-usa.
Specifications Function Computer Connections Connectors Console Keyboard CE800BR 1 N/A 1 x USB Type A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x USB Type A Female (White) Speaker Microphone KVM Ports CE800BL Keyboard / Video / Mouse 1 x Mini Stereo Jack (Green) 1 x Mini Stereo Jack (Pink) 1 x SPHD-15 Female (Yellow) N/A USB Port 1 x USB Type B (Female) 1 x USB Type A (Female) 1 x USB Type A (Female) Speaker 1 x Mini Stereo Jack (Green) N/A Microphone 1 x Mini Stereo Jack
CE800B User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their ports. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade.
Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure: 1. Power off the CE800B and remove its housing. 2. Short the jumper labeled J7. 3. Power on the switch. The on screen display will show a message informing you that the password information has been cleared. 4. Power off the switch. 5.
CE800B User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION.
Index A Administrator Configuration 22 Alternate OSD keys 26 B Basic Operation 17 C Change Password 24 Clear login information 43 Configuration Administrator 22 User 24 D default password 43 Display 18 E Enable/Disable hotkeys 27 G Grounding 11 H Hotkey 22 Command Mode 22 Keyboard Operating Platform 27 Operation 25 OSD 22 Summary Table 28 Hotkey Mode 25 Hotkeys Enable/Disable 27 I Installation Grounding 11 K Keyboard Emulation Mac 29 Sun 30 Keyboard Language 23 Keyboard Operating Platform 27 M Mode
CE800 User Manual Reset USB 28 Restore Default Values 23 RoHS ii S Safety Instructions General 37 Rack mounting 39 SET Password 22 SJ/T 11364-2006 ii 46 T Technical Support 40 Telephone support iii U USB Reset 28 USB Mass Storage 19 User Authentication 22 User Configuration 24 User Notice iii Username 22
