cm1164.book Page i Thursday, August 16, 2012 4:50 PM 4-port USB DVI-D KVMPTM Control Center CM1164 User Manual www.aten.
cm1164.book Page ii Thursday, August 16, 2012 4:50 PM CM1164 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
cm1164.book Page iii Thursday, August 16, 2012 4:50 PM CM1164 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.
cm1164.book Page iv Thursday, August 16, 2012 4:50 PM CM1164 User Manual Package Contents The CM1164 package consists of: 1 CM1164 4-port USB DVI-D KVMPTM Control Center 4 Custom KVM Cable Sets (Single Link DVI-D x 1; USB 2.0 x 1; 2.1 audio x 2; length – 1.8m) 1 IEC320 Power Cord 1 IR Remote Control 1 User Instructions* Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
cm1164.book Page v Thursday, August 16, 2012 4:50 PM CM1164 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cm1164.book Page vi Thursday, August 16, 2012 4:50 PM CM1164 User Manual Hardware Cursor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Channel Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 KVM Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 4.
cm1164.book Page vii Thursday, August 16, 2012 4:50 PM CM1164 User Manual Fn Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Restore Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 6. Firmware Upgrade Before you Begin.
cm1164.book Page viii Thursday, August 16, 2012 4:50 PM CM1164 User Manual About this Manual This User Manual is provided to help you get the most from your system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CM1164 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
cm1164.book Page ix Thursday, August 16, 2012 4:50 PM CM1164 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
cm1164.
cm1164.book Page 1 Thursday, August 16, 2012 4:50 PM Chapter 1 Introduction Overview To improve operational efficiency in control rooms, there needs to be a fast and convenient way to view and manage more computers simultaneously, permitting faster response times from a single location. In addition, the solution must save space and eliminate the need for extra keyboards, mice, and monitors.
cm1164.book Page 2 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems. Since the CM1164 intercepts keyboard input directly, it will work on Microsoft Windows, Linux, Sun and Mac platforms. In addition, the firmware upgrade by USB interface simplifies the process and ensures your CM1164 is up-to-date.
cm1164.book Page 3 Thursday, August 16, 2012 4:50 PM Chapter 1. Introduction Features One console independently and simultaneously controls four DVI-D computers, and two additional USB devices 2-port USB 2.0 hub built in; fully compliant with USB 2.
cm1164.book Page 4 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Requirements Console A DVI-D Single Link display capable of the highest possible resolution A USB mouse A USB keyboard Microphone and speakers (optional) Computers The following must be available on each computer: A DVI port Note: The quality of the display is affected by the quality of the display card. We recommend you purchase a high quality product.
cm1164.book Page 5 Thursday, August 16, 2012 4:50 PM Chapter 1. Introduction Operating Systems Supported operating systems are shown in the tables, below: OS Windows Linux UNIX Novell Mac Version 2000 and higher RedHat 6.0 and higher SuSE 8.2 and higher FreeBSD 3.51 and higher Sun Solaris 8 and higher Netware 6.0 and higher OS 9 and higher On-Screen Display (OSD) Languages The CM1164’s GUI is in English by default.
cm1164.book Page 6 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Components Front View 1 2 4 3 2 5 6 7 8 9 No. Component Description 1 LED Status Panel This panel contains LED icons that light to indicate mode and port status. The Mode and Port Selection Pushbuttons each have three corresponding LED icons that represent audio, KVM, and USB Link status. See LED Display, page 16, for full details.
Chapter 1. Introduction Rear View 5 1 3 6 4 No. 2 Component Description 1 Daisy Chain Control In / Out ports Use these ports to connect to another CM1164’s DCC port to pass keyboard and mouse signals. You can daisy chain up to four CM1164 units. 2 Console Port Section The cables from your USB keyboard, USB mouse, DVI console display, a USB peripheral, microphone and speakers plug into this section.
cm1164.book Page 8 Thursday, August 16, 2012 4:50 PM CM1164 User Manual IR Remote Control 1 2 3 4 5 No. 1 Component OSD button Description Press this to turn on/turn off the OSD menu. When the OSD menu is enabled, press the OSD button to go back to the previous menu/submenu. 2 Fn1 / Fn2 / Fn3 / Fn4 Buttons and Select Button Use these buttons to switch between Function modes (Fn1 to Fn4), and to cycle through the OSD menu/ selection.
cm1164.book Page 9 Thursday, August 16, 2012 4:50 PM Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 53. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation is turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting For convenience and flexibility, the CM1164 can be mounted on system racks.
cm1164.book Page 10 Thursday, August 16, 2012 4:50 PM CM1164 User Manual 2. Using the screws provided in the Mounting Kit (not included with this package), screw the mounting bracket into the side of the unit as show in the diagram below: Phillips hex head M3x6 Note: The Mounting Kit is not included in the package. Please contact your dealer for more details. 3. Screw the bracket into any convenient location on the rack. Note: These screws are not provided.
cm1164.book Page 11 Thursday, August 16, 2012 4:50 PM Chapter 2. Hardware Setup Grounding To prevent damage to your installation it is important that all devices are properly grounded. 1. Use a grounding wire to ground the CM1164 by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. 2. Make sure that the computer(s)/device(s) that the CM1164 connects to are properly grounded. Note: The grounding wire is not included in the package.
cm1164.book Page 12 Thursday, August 16, 2012 4:50 PM CM1164 User Manual 9. Power on the displays and the computers/devices. Note: The recommended power-on sequence is Port 1–Port 2–Port 3–Port 4.
Chapter 2. Hardware Setup Daisy Chaining To display even more computers/video source devices, up to 3 additional CM1164 units can be daisy chained from the original CM1164. As many as 16 computers/video source devices can be controlled from a single console in a complete installation. To set up a daisy chained installation, make sure that power to all the devices you will be connecting up has been turned off. Do the following: 1.
cm1164.
cm1164.book Page 15 Thursday, August 16, 2012 4:50 PM Chapter 3 Basic Operation Overview There are various convenient methods to access the computers: manual, hotkey, IR remote control, and the On-Screen Display (OSD). Manual operation involves pressing the Mode and port selection pushbuttons located on the unit’s front panel. This is discussed in this chapter, as well as the LED Displays, Display Modes, and so on.
cm1164.book Page 16 Thursday, August 16, 2012 4:50 PM CM1164 User Manual LED Display The Mode and Port Selection Pushbuttons on the CM1164’s front panel each have three corresponding LED icons that represent audio, KVM, and USB Link. These light green or orange, depending on status, as shown in the table, below: LED Mode Port Indication KVM Lights BRIGHT ORANGE to indicate KVM is selected. Audio Lights BRIGHT GREEN to indicate Audio is selected.
cm1164.book Page 17 Thursday, August 16, 2012 4:50 PM Chapter 3. Basic Operation Manual Switching The Mode selection pushbutton and the pushbuttons that correspond to each port have three icons – KVM, audio, and USB Link. The icons on the Mode pushbutton light up when the Mode pushbutton is pressed to indicate cycling through the corresponding KVM, audio, and USB modes. The icons on the port selection pushbuttons light up to indicate the current status of the computer that corresponds to that port.
cm1164.book Page 18 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Display Modes The CM1164 enables users to use various Display Modes so that the screen can show more than one computer/video source at one time. This feature is useful when requiring information from multiple computers/video sources conveniently. When switching between ports, either via the front panel pushbuttons, remote control, and so on, the display is shown in Full Screen by default.
cm1164.book Page 19 Thursday, August 16, 2012 4:50 PM Chapter 3. Basic Operation The four Display Modes available are as follows. Quad View Quad View displays all four computers/video sources on the display. By default, the resolution for Quad View uses the resolution of the source device assigned to Port 1. However, you can configure the resolution and choose a better fit via the OSD. Refer to Quadview Resolution, page 38 for details.
cm1164.book Page 20 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Triple - shows three computers/video sources, as shown below. Note: There is an option to view Channel 1 in full so that the other channels do not cover the right side of the screen, but it is shown in a smaller resolution that allow all the channels to fit into the display. See Picture in Picture (Dual / Triple / Quad), page 37 for details on how to use the Picture by Picture feature so that the channels do not overlap.
cm1164.book Page 21 Thursday, August 16, 2012 4:50 PM Chapter 3. Basic Operation Channel ID Depending on the Display Mode selected, the screen may be divided into two, three or four sections to show the corresponding computer(s)/video source(s) connected to the KVM ports. Each section has a designated Channel ID and this assignment remains the same for all Display Modes. Note that the Channel ID is not visible, and that the number shown on screen refers to the Port ID.
cm1164.book Page 22 Thursday, August 16, 2012 4:50 PM CM1164 User Manual PiP Triple The Channel IDs are ordered in a clockwise direction, with letter A starting at the left panel, and letter B following at the top right panel. PiP Quad Like the previous Display Mode, the Channel IDs are ordered in a clockwise direction, with letter A starting at the left panel, and letter B following at the top right panel.
cm1164.book Page 23 Thursday, August 16, 2012 4:50 PM Chapter 3. Basic Operation For all Display Modes, when the source device’s resolution does not fit the set resolution for the channel, a black space fills the gap, as shown below. In the example above, the video source devices connected to Channel A and Channel D are smaller than the resolution configured for the Display Mode. For Quad View, the resolution can be set via the OSD (see Quadview Resolution, page 38) to get the best fit.
cm1164.book Page 24 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Hardware Cursor Mode The CM1164 supports Hardware Cursor Mode, which can be enabled via OSD (see Hardware Cursor Mode, page 40). With this feature, you can use the mouse while the OSD is invoked and navigate the OSD menus and select menu options as if you were working with a web browser. Normally, the mouse stops working when the OSD is displayed and users can only use the keyboard.
cm1164.book Page 25 Thursday, August 16, 2012 4:50 PM Chapter 3. Basic Operation Click the port number to highlight the display channel window and click again to go through the window sizes available. Set it according to preference. Highlight the port number of a display channel’s port number that you want to change. Then click the target port number – the two display channels will then switch port numbers.
cm1164.book Page 26 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Powering Off and Restarting If it becomes necessary to power off the unit, before starting it back up you must do the following: 1. Shut down all the computers that are attached to the switch. 2. Unplug the switch’s power adapter cable. 3. Wait 10 seconds, then plug the switch’s power adapter cable back in. 4. After the switch is up, Power On the computers.
cm1164.book Page 27 Thursday, August 16, 2012 4:50 PM Chapter 4 Keyboard Port Operation The CM1164 provides an extensive, easy-to-use hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Activate the OSD To activate the OSD using your keyboard, tap the Scroll Lock key twice: [Scroll Lock] [Scroll Lock] You can close the OSD by pressing the Esc key or the space bar. Note: The hotkey for activating the OSD can be change to the Ctrl key.
cm1164.book Page 28 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Invoking HSM Hotkeys provide independent switching of the KVM, USB hub and audio focus. You can give one computer the KVM console focus, another the USB hub focus, and the other two the audio focus. All operations begin with invoking Hotkey Setting Mode (HSM). To invoke HSM do the following: 1. Press and hold down [Num Lock]. 2. Press and release [-]. 3. Release [Num Lock].
cm1164.book Page 29 Thursday, August 16, 2012 4:50 PM Chapter 4. Keyboard Port Operation Hotkey Action [Port ID] [U] [Enter] Brings only the USB hub focus from the port that currently has it to the computer/source device that corresponds to the Port ID entered. The KVM and audio focus remain where they are. [Port ID] [S] [Enter] Brings only the audio focus from the port that currently has it to the computer/source device that corresponds to the Port ID entered.
cm1164.book Page 30 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Auto Scanning The CM1164’s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually. Although the video focus switches from port to port, the keyboard, mouse, and USB focus do not switch. They stay at the port they were on when Auto Scanning started.
cm1164.book Page 31 Thursday, August 16, 2012 4:50 PM Chapter 4. Keyboard Port Operation List Current KVM Settings To see a listing of the current switch settings, do the following: 1. Open a text editor or word processor and place the cursor in the page window. 2. Invoke HSM (see page 28). 3. Press and release [F4] to display the settings. USB Reset If the USB loses focus and needs to be reset, do the following: 1. Invoke HSM (see page 28). 2.
cm1164.book Page 32 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Channel Editor When Hardware Cursor Mode is enabled (via OSD, see Hardware Cursor Mode, page 40), the Channel Editor feature allows users to use the mouse to directly manipulate the display size and screen position of a channel, as well as change the port number assigned to it. See Channel Editor, page 24 for more information on this feature.
cm1164.book Page 33 Thursday, August 16, 2012 4:50 PM Chapter 5 OSD Operation Overview The On-Screen Display (OSD) is a menu driven method to handle computer control and switching operations. There are three ways to display the OSD: Press the OSD front panel pushbutton Press the OSD button on the IR remote control Tap [Scroll Lock] twice on the console keyboard The OSD incorporates a four level (administrator / power user / user / guest) password system.
cm1164.book Page 34 Thursday, August 16, 2012 4:50 PM CM1164 User Manual OSD Operation and Menu There are three ways to cycle through the OSD menu, go to submenus, change/ adjust the options and make a selection, as follows: Front panel pushbuttons. Use the Function (Fn1~Fn4), Select and OSD pushbuttons located on the CM1164’s front panel. The Fn1~Fn4 buttons are positioned to correspond to the up / down / left / right directions. See Front View, page 6.
cm1164.book Page 35 Thursday, August 16, 2012 4:50 PM Chapter 5.
cm1164.book Page 36 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Port Selection Click the Port Selection icon to select which computer/video source device is shown on the display screen or has the audio, KVM, and USB focus. Select the corresponding port number of the computer/video source and click save. See Port ID Numbering, page 15 for more details on port numbers. Mode Selection Click the Mode icon to select the Display Mode. See Display Modes, page 18 for more information.
cm1164.book Page 37 Thursday, August 16, 2012 4:50 PM Chapter 5. OSD Operation Display Modes Click the Display Mode you want to use to go to a page where you can configure which computer(s)/source device(s) correspond to each channel, and which channels are shown in the display screen. See Channel ID, page 21 for information on how channels work. Quad Quad Mode lets you show all four computers/video sources on the display at one time. Check the port number that corresponds to each channel and click save.
cm1164.book Page 38 Thursday, August 16, 2012 4:50 PM CM1164 User Manual (Continued from previous page.) To configure the PiP (Dual / Triple / Quad) screens, do the following steps: 1. Check the port number that corresponds to each channel. 2. Alpha. Checking this option affects the amount of transparency for the port’s display, enabling you to see through it. 3. PbP.
cm1164.book Page 39 Thursday, August 16, 2012 4:50 PM Chapter 5. OSD Operation After choosing the desired resolution. the size of each of the four channels adjusts accordingly. For example, selecting 1600 x 1200 as the video resolution results in display windows measuring 800 x 600. 800 600 1200 1600 When a source device’s resolution does not match the channel’s video resolution, it is adjusted to fit accordingly and black space may fill the gaps.
cm1164.book Page 40 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Setting The Setting menu can be used to configure the CM1164, and is further divided into three pages: System, Computer and Configuration. There is also a Help submenu. System Use the System page to configure settings related to operating the OSD, optimizing the video display and securing the device. Hardware Cursor Mode Normally, the console mouse stops functioning when the OSD is invoked.
cm1164.book Page 41 Thursday, August 16, 2012 4:50 PM Chapter 5. OSD Operation Hardware Cursor Type To distinguish between the Hardware Cursor Mode and normal PC mode, you can select the mouse pointer for when the Hardware Cursor Mode is enabled. Use this screen to choose which mouse pointer type you want to use when enabling the Hardware Cursor Mode and click Save. OSD Hotkey If using the Scroll Lock key conflicts with other programs running on the computer, the Ctrl key can be used to call the OSD menu.
cm1164.book Page 42 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Port ID Display You can assign a different Port ID instead of using the default Port IDs (1 to 4) of each physical port. This is useful in scenarios where there are more than 4 computers/source devices, such as when daisy chaining two or more CM1164s. See Port ID Numbering, page 15 for more details. Port. Use the minus (-) and plus (+) signs to select a Port ID for a port. You can assign a number from 1 to 99. Duration.
cm1164.book Page 43 Thursday, August 16, 2012 4:50 PM Chapter 5. OSD Operation Auto Scan The Auto Scan feature enables the KVM focus to cycle from port to port at certain time intervals. This gives users a quick way of viewing all the computers/video sources connected to the ports. Scan Duration. Select how many seconds a port has KVM focus before the focus switches to the next port. Use the minus (-) and plus (+) signs to assign a number from 1 to 99. Scan Mode.
cm1164.book Page 44 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Login Timeout When the CM1164 is not in use, set how long the CM1164 waits (in minutes) before it automatically logs out. Use the minus (-) and plus (+) signs to assign a number from 1 to 99.
cm1164.book Page 45 Thursday, August 16, 2012 4:50 PM Chapter 5. OSD Operation Computer Use the Computer page to configure settings related to the hardware components of the CM1164 installation. Keyboard Emulation Check Enable to have the CM1164 support keyboard emulation for error-free booting and hotkey functionality. Click save. Note: 1. PC keyboard combinations emulate Sun/Mac keyboards. 2. Sun/Mac keyboards only work with their own computers.
cm1164.book Page 46 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Power On Detection The CM1164 has a Power On Detection feature, which means that if the computer that has KVM focus is powered off, the CM1164 automatically switches to the next powered-on computer. Check Enable and click save to use this feature. Set OS This page lets you set the Operating System (OS) of the computer(s) attached to the port(s) to minimize compatibility issues.
cm1164.book Page 47 Thursday, August 16, 2012 4:50 PM Chapter 5. OSD Operation Configuration Use the Configuration page to configure settings related to the CM1164’s firmware. Fn Key Use the Fn Key page to store display settings, and select which stored settings to display. Edit - This page lets you save a display configuration to a function key (Fn1~Fn4). The display configuration comprised of the ports which have the KVM, audio and USB focus, as well as the Display Mode.
cm1164.book Page 48 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Follow these steps to save a display configuration: 1. Configure which ports have the KVM, audio and USB focus. Refer to Manual Switching, page 17 for the steps. 2. Select the Display Mode you want to use. See Display Modes, page 18 for more information. 3. Invoke the OSD menu, and go to the Fn Key – Edit page. Check the function key to which you want to assign the configuration and click save.
cm1164.book Page 49 Thursday, August 16, 2012 4:50 PM Chapter 6 Firmware Upgrade The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the CM1164’s firmware. New firmware upgrade packages are posted on our Website as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com Before you Begin To prepare for the Firmware Upgrade, do the following: 1.
cm1164.book Page 50 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Starting the Upgrade 1. Run the downloaded AP/Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it. If applicable, follow the on-screen instructions to input customer information. The Firmware Upgrade Utility Welcome screen appears: 2. Read the License Agreement (enable the I Agree radio button), and click Next. (Continues on next page.
cm1164.book Page 51 Thursday, August 16, 2012 4:50 PM Chapter 6. Firmware Upgrade (Continued from previous page.) 3. The Firmware Upgrade Utility main screen appears. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel. After you have made your device selection, Click Next to perform the upgrade.
cm1164.book Page 52 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After a successful completion, the CM1164 exits Firmware Upgrade Mode, and resets itself. Upgrade Failed If the Upgrade Succeeded screen does not appear, it means that the upgrade failed to complete successfully, in which case you should do the following: 1.
cm1164.book Page 53 Thursday, August 16, 2012 4:50 PM Appendix Safety Instructions Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
cm1164.book Page 54 Thursday, August 16, 2012 4:50 PM CM1164 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
cm1164.book Page 55 Thursday, August 16, 2012 4:50 PM Appendix Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, Telephone Support, page iii. North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
cm1164.book Page 56 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Specifications Function CM1164 Computer Connections 4 Port Selection Connectors Front Panel Pushbuttons; Hotkeys; IR Remote Control; On-Screen Display (OSD) Console Ports KB Video Mouse Speaker Mic.
cm1164.book Page 57 Thursday, August 16, 2012 4:50 PM Appendix Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade.
cm1164.book Page 58 Thursday, August 16, 2012 4:50 PM CM1164 User Manual (Continued from previous page.) Symptom Possible Cause When switching ports, the monitor does not display. Monitor is new or this is the first time installation. Switch ports again and wait two or more seconds for the PC’s EDID to pass to the monitor. The PC’s EDID has not passed through to the monitor when switching ports Use the [d] hotkey to invoke Video DynaSync one more time or switch to another PC to reconnect the CM1164.
cm1164.book Page 59 Thursday, August 16, 2012 4:50 PM Appendix Mac Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
cm1164.book Page 60 Thursday, August 16, 2012 4:50 PM CM1164 User Manual Sun Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
cm1164.