cn8000.book Page i Tuesday, July 1, 2008 4:18 PM KVM On the NETTM CN8000 User Manual www.aten.
cn8000.book Page ii Tuesday, July 1, 2008 4:18 PM CN8000 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
cn8000.book Page iii Tuesday, July 1, 2008 4:18 PM CN8000 User Manual User Information Online Registration Be sure to register your product at our online support center: International North America http://support.aten.com ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.
cn8000.book Page iv Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Package Contents The basic CN8000 package consists of: 1 CN8000 KVM On the NETTM Switch 2 Custom KVM Cable Sets 1 Custom Console Cable Set 1 USB 2.0 Virtual Media Cable 1 Power Adapter 1 Mounting Kit 1 Software CD 1 User Manual* 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
cn8000.book Page v Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cn8000.book Page vi Tuesday, July 1, 2008 4:18 PM CN8000 User Manual 4. Administration Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Access Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cn8000.book Page vii Tuesday, July 1, 2008 4:18 PM CN8000 User Manual 6. The Java Applet Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 The Java Applet Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Hotkey Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cn8000.book Page viii Tuesday, July 1, 2008 4:18 PM CN8000 User Manual User Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 The AP Java Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Starting Up . . . . . . . . . . . .
cn8000.book Page ix Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Mac Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 The Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 The Log Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Sun Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cn8000.book Page x Tuesday, July 1, 2008 4:18 PM CN8000 User Manual About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CN8000 System. Its purpose, features and benefits are presented, and its front and back panel components are described.
cn8000.book Page xi Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
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cn8000.book Page 1 Tuesday, July 1, 2008 4:18 PM Chapter 1 Introduction Overview The CN8000 is a control unit that provides “over-IP” capability to KVM switches that do not have built in over-IP functionality. It allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows and Java based application programs.
cn8000.book Page 2 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual With its advanced security features, the CN8000 is the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple computer installations. The Administrator and Client software included with the CN8000 make it easy to install, maintain, and operate.
cn8000.book Page 3 Tuesday, July 1, 2008 4:18 PM 1. Introduction Features Provides over-IP capability to KVM switches that do not have built in over-IP functionality Virtual media via USB 2.
cn8000.book Page 4 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual System Requirements General For best results we recommend that the computers used to access the CN8000 control unit have at least a PIII 1 GHz processor, and that the screen resolution is set to 1024 x 768. Browsers must support 128 bit data encryption. For best results we recommend that the internet connection speed be at least 128 kbps. Browsers must support ActiveX in order to access the Win Client link.
cn8000.book Page 5 Tuesday, July 1, 2008 4:18 PM 1. Introduction Cables Two custom KVM cable sets (1 USB; 1 PS/2) to link the CN8000 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the table below: Cable Type PS/2 USB Length CS Part Number 1.2 m 2L-5201P 1.8 m 2L-5202P 3.0 m 2L-5203P 6.0 m 2L-5206P 1.2 m 2L-5201U 1.8 m 2L-5202U 3.0 m 2L-5203U 5.
cn8000.book Page 6 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Operating Systems Supported operating systems for servers that connect to the CN8000 are shown in the table, below: OS Windows Linux Version 2000 and higher RedHat 7.1 and higher Fedora Core 5 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher UNIX Novell AIX 4.3 and higher FreeBSD 3.51 and higher Sun Solaris 8 and higher Netware 5.0 and higher Mac OS 9 and higher DOS 6.
cn8000.book Page 7 Tuesday, July 1, 2008 4:18 PM 1. Introduction Browsers Supported browsers for users that log into the CN8000 include the following: Browser Version IE 6 and higher Firefox 1.5 and higher Mozilla 1.7 and higher Safari 2.0 and higher Opera 9.0 and higher Netscape 8.
cn8000.book Page 8 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Components Front View 1 2 3 4 5 No. Component Description 1 LAN Port The Cat 5e cable that connects the CN8000 to the LAN, WAN, or Internet plugs in here. 2 Firmware Upgrade/Reset Switch 1. Pressing and releasing this switch performs a CN8000 system reset. (See Erratic operation, page 116.) 2. Pressing and holding this switch for more than three seconds returns the CN8000 to its factory default configuration settings. 3.
cn8000.book Page 9 Tuesday, July 1, 2008 4:18 PM 1. Introduction Rear View 1 2 No. Component 3 4 5 6 Description 1 Power Jack The power adapter cable plugs in here. 2 Virtual Media Port The cable that connects the CN8000 to a USB port on your server or KVM switch plugs in here. See Virtual Media, page 47, for virtual media details. 3 PC/KVM Port The KVM cable (supplied with this package) that links the CN8000 to your server or KVM switch plugs in here.
cn8000.book Page 10 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Custom KVM Cables 1 2 No. Description 1 For use with PS/2 configuration servers or KVM switches. 2 For use with USB configuration servers or KVM switches. Note: The advantage of using a USB cable is that it allows automatic lockedin mouse synchronization. See Mouse Sync Mode, page 36, for details.
cn8000.book Page 11 Tuesday, July 1, 2008 4:18 PM Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 107. Please review it before proceeding. 2. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Mounting Rack Mounting For convenience and flexibility, the CN8000 can be mounted on a system rack.
cn8000.book Page 12 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual 3. Screw the bracket into any convenient location on the rack. Note: Rack screws are not provided. Use screws that are appropriate for your rack. DIN Rail Mounting To mount the CN8000 on a DIN rail: 1. Screw the mounting bracket to the back of the CN8000 as described in steps 1 and 2 of the wall mounting procedure. 2.
cn8000.book Page 13 Tuesday, July 1, 2008 4:18 PM 2. Hardware Setup Installation Cabling Up To install the CN8000, refer to the installation diagrams on the next page (the numbers correspond to the numbers of the steps), and do the following: 1. Use the Console cable provided with this package to connect the CN8000’s Console port, to the local console keyboard, monitor and mouse. Note: 1.
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cn8000.book Page 15 Tuesday, July 1, 2008 4:18 PM Chapter 3 Browser Login The CN8000 can be accessed either from an internet type browser, via Windows and Java application (AP) program, or by PPP modem dial-in. The next several chapters describe browser-based operations; AP access is discussed in Chapter 9; PPP modem login is discussed on page 114. Logging In To operate the CN8000 from an Internet browser, begin by logging in: 1.
cn8000.book Page 16 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) 2. A Security Alert dialog box appears. Accept the certificate – it can be trusted. (See Trusted Certificates, page 122, for details.) If a second certificate appears, accept it as well.
cn8000.book Page 17 Tuesday, July 1, 2008 4:18 PM 3. Browser Login The CN8000 login page appears: 3. Provide a valid Username and Password (set by the CN8000 administrator), then click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator; and the default Password: password. For security purposes, we strongly recommend you remove these and give yourself a unique Username and Password (see User Management, page 33). 2.
cn8000.book Page 18 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual After you have successfully logged in, the CN8000 Main Screen appears: Screen Elements The Main Screen consists of Utility icons arranged vertically down the left side; Administration icons arranged across the top; and a Remote Console Preview with icons to launch the Java Applet and Windows Client displayed in the center.
cn8000.book Page 19 Tuesday, July 1, 2008 4:18 PM 3. Browser Login (Continued from previous page.) Utility Icons The icons arranged down the left side perform the following functions: Icon Purpose Remote Console: Clicking this icon closes whatever is displayed on the Main Screen, and brings back the Remote Console Preview.
cn8000.book Page 20 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Remote Console Preview The main portion of the screen shows a snapshot of the server’s display. The active elements of the Remote Console Preview are described in the following table: Element Action Refresh Clicking Refresh updates the snapshot of the remote display. Open Java Applet Clicking Open Java Applet uses a Java applet to open the remote server’s display on your desktop.
cn8000.book Page 21 Tuesday, July 1, 2008 4:18 PM Chapter 4 Administration Introduction The administration utilities, represented by the icons located across the top of the CN8000 web page, are used to configure the CN8000’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Apply to save them. 2. Some configuration changes only take effect after an CN8000 reset.
cn8000.book Page 22 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual General The General page is the first of the Administration pages, and provides information about the CN8000's status. An explanation of each of the fields is given in the table below: Field Explanation Device Name: To make it easier to manage installations that have more than one CN8000, each one can be given a name. To assign a name for the CN8000, key in one of your choosing here (16 characters max.).
cn8000.book Page 23 Tuesday, July 1, 2008 4:18 PM 4. Administration Network The Network dialog is used to specify the CN8000's network environment. Access Ports If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). Users must specify the port number as part of the IP address when they connect to the CN8000. If an invalid port number (or no port number) is specified, the CN8000 will not be found.
cn8000.book Page 24 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual IP Address The CN8000 can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain an IP address automatically, radio button. Note: If the CN8000 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 111, for information.
cn8000.book Page 25 Tuesday, July 1, 2008 4:18 PM 4. Administration (Continued from previous page.) IP Installer Settings An IP Installer utility (IPInstaller.exe) is provided on the software CD that came with this package. It offers a simple method to ascertain and configure IP related settings for the CN8000. When the IP Installer is invoked, it scans the network for CN8000 devices and displays the ones it finds.
cn8000.book Page 26 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Security The Security page is used to control access to the CN8000. Overview IP and MAC Filters control access to the CN8000 based on the IP and/or MAC addresses of the computers attempting to access the system. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
cn8000.book Page 27 Tuesday, July 1, 2008 4:18 PM 4. Administration Filtering To enable IP and/or MAC filtering, Click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox. There are a maximum of 100 filters allowed for each. If the include button is checked, all the addresses within the filter range are allowed access to the CN8000; all other addresses are denied access.
cn8000.book Page 28 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual To delete a filter, select it and click Remove. To modify a filter, select it and click Edit. The Edit dialog box is similar to the Add dialog box. When it comes up, simply delete the old address and replace it with the new one. MAC Filtering To add a MAC filter: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3.
cn8000.book Page 29 Tuesday, July 1, 2008 4:18 PM 4. Administration ANMS The Advanced Network Management Settings dialog box allows you to set up login authentication and authorization management from a external sources. It is divided into three main panels, as described, below: RADIUS Settings To allow authentication and authorization for the CN8000 through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and port numbers for the Primary and Alternate RADIUS servers. 3.
cn8000.book Page 30 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) 6. On the RADIUS server, set the access rights for each user according to the information in the table, below: Character Meaning C Grants the user administrator privileges, allowing the user to configure the system. W Allows the user to access the system via the Windows Client program. J Allows the user to access the system via the Java applet.
cn8000.book Page 31 Tuesday, July 1, 2008 4:18 PM 4. Administration LDAP / LDAPS Authentication and Authorization Settings To allow authentication and authorization for the CN8000 via LDAP / LDAPS, refer to the information in the table, below: Item Action Enable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization. LDAP / LDAPS Click a radio button to specify whether to use LDAP or LDAPS.
cn8000.book Page 32 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Log Server Settings Important transactions that occur on the CN8000, such as logins and internal status messages, are kept in an automatically generated log file. See Chapter 8, The Log Server, for details on setting up the log server. Specify the MAC address of the computer that the Log Server runs on in the MAC address field.
cn8000.book Page 33 Tuesday, July 1, 2008 4:18 PM 4. Administration User Management The User Management page is used to create and manage user profiles. Up to 64 user profiles can be established. To add a user profile, fill in the information asked for in the right panel, then click Add. The new user’s name appears in the left panel. To delete a user profile, select it from the names displayed in the left panel, and click Remove. The user’s name is removed from the panel.
cn8000.book Page 34 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) An explanation of the profile items is given in the table below: Item Username Explanation A minimum of 6 and a maximum of 16 characters is allowed. Password A minimum of 6 and a maximum of 16 characters is allowed. Confirm Password To be sure there is no mistake in the password you are asked to enter it again. The two entries must match.
cn8000.book Page 35 Tuesday, July 1, 2008 4:18 PM 4. Administration Customization The Customization page allows the Administrator to set Timeout, Login failure, and Working mode parameters. An explanation of the Customization parameters is given in the table below: Parameter Timeout Login failures Explanation If the CN8000 doesn't receive any input from a computer that is accessing it with the Windows Client or Java Applet for the amount of time specified here, it ends the connection.
cn8000.book Page 36 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) Item Working Mode Mouse Sync Mode Explanation Enable ICMP If ICMP is enabled, the CN8000 can be pinged and an IP address can be assigned with the ARP command. If it is not enabled, the device cannot be pinged, nor can it be assigned an IP address with the ARP command.
cn8000.book Page 37 Tuesday, July 1, 2008 4:18 PM 4. Administration (Continued from previous page.) Parameter USB IO Settings OS Explanation When connecting to a computer or KVM switch with the USB connector for keyboard and mouse I/O, drop down the list to select the platform it uses. Choices are PC, Mac1, Mac2, and Sun. Default is PC. Note: In general, Mac 1 works best with older Mac OS versions, whereas Mac 2 works best with newer ones. This may vary, however.
cn8000.book Page 38 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Maintenance The Maintenance page allows the Administrator to upgrade the CN8000’s firmware, and to backup and restore the CN8000’s configuration settings and user profile information. Firmware Upgrade As new versions of the CN8000 firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages. To upgrade the firmware, do the following: 1.
cn8000.book Page 39 Tuesday, July 1, 2008 4:18 PM 4. Administration Backup Configuration / User Accounts The Backup Configuration / User Accounts section of the page gives you the ability to back up the CN8000’s configuration and/or user profile information. To perform a backup, do the following: 1. In the Password field, key in a password for the file. Note: Make a note of the password, since you will need it to be able to restore the file. 2.
cn8000.book Page 40 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Restore Configuration / User Accounts Saved Configuration / User Accounts information can be restored with the Restore Configuration / User Accounts section of the page. To restore a previous backup, do the following: 1. In the Password field, key in the same password that you used to save the file. 2. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name.
cn8000.book Page 41 Tuesday, July 1, 2008 4:18 PM Chapter 5 The Windows Client Starting Up To start the Windows client, after you log in (see Logging In, page 15), click the Open Windows Client link on the Remote Console Preview panel.
cn8000.book Page 42 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen. To switch between your local and remote programs, minimize the Windows Client window and use [Alt + Tab] as you normally would. Note: 1.
cn8000.book Page 43 Tuesday, July 1, 2008 4:18 PM 5. The Windows Client The functions that the icons perform is described in the table below.: Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup, page 44 for details). Click to bring up the Video Settings dialog box. Click to toggle the remote display between grayscale and color. Click to bring up the Virtual Media dialog box. The red X indicates that the function has not been started.
cn8000.book Page 44 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Hotkey Setup Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left panel; the currently defined keys that invoke the actions are shown in the panel to the right.
cn8000.book Page 45 Tuesday, July 1, 2008 4:18 PM 5. The Windows Client Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can configure them by following these steps: 1. Highlight the Action, then Click Start 2. Key in the new combination. The key names appear in the Key field as you press them. 3. Click Set 4. Click Close.
cn8000.book Page 46 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor). The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons.
cn8000.book Page 47 Tuesday, July 1, 2008 4:18 PM 5. The Windows Client Grayscale Click this button to toggle the remote display between grayscale and color. Virtual Media The CN8000’s virtual media feature allows a USB 1.1 or 2.0 device (Floppy drive, CDROM, Flash Drive, etc.), or an image file, on a user’s system, to appear, and act, as if it were installed on the remote server. To implement this redirection feature, do the following: 1. Bring up the Virtual Media dialog box: 2.
cn8000.book Page 48 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual 3. After you have made your media source selection, click Start. The device (or image file) that you have selected is then redirected to the remote server, where it shows up as a drive or folder on the remote server’s file system. Note: You can dismiss the Virtual Media dialog box at this point – the redirection will stay in effect.
cn8000.book Page 49 Tuesday, July 1, 2008 4:18 PM 5. The Windows Client Virtual Media Icons The Virtual Media icon on the Windows Client Control Panel changes, depending on the type of drive used, as shown in the table below: Icon Function Indicates a DVD-ROM or CDROM drive. Indicates a flash (pen) drive. Indicates a floppy drive. The Message Board The CN8000 supports multiple user logins, which can possibly give rise to access conflicts.
cn8000.book Page 50 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when he has disabled Chat. Occupy/Release Keyboard/Video/Mouse.
cn8000.book Page 51 Tuesday, July 1, 2008 4:18 PM 5. The Windows Client Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. User List Panel The names of all the logged in users are listed in this panel. The names of all the logged in users appear in the User List panel.
cn8000.book Page 52 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual On-Screen Keyboard The CN8000 supports an on-screen keyboard, available in multiple languages. Click on the arrow to the right of the icon to display the list of available languages: After selecting your language, click the icon to bring up the keyboard. In the future, having selected the language, you only need to click the icon. Exit Click this button to exit the Java Applet and return to local operation.
cn8000.book Page 53 Tuesday, July 1, 2008 4:18 PM Chapter 6 The Java Applet Introduction The Java Applet makes the CN8000 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 4, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com). To run the Java Applet, after you log in (see Logging In, page 15), Click the Open Java Applet link.
cn8000.book Page 54 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen. You can switch between your local and remote programs with [Alt + Tab]. Note: 1. Due to net lag, there might be a slight delay before your keystrokes show up.
cn8000.book Page 55 Tuesday, July 1, 2008 4:18 PM 6. The Java Applet (Continued from previous page.) The functions that the icons perform is described in the table below: Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup, page 56 for details). Click to bring up the Video settings dialog box. Click to toggle the remote display between grayscale and color. Click to bring up the Message board (see page 59). Click to send a Ctrl+Alt+Del signal to the remote system.
cn8000.book Page 56 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Hotkey Setup Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left panel; the currently defined keys that invoke the actions are shown in the panel to the right.
cn8000.book Page 57 Tuesday, July 1, 2008 4:18 PM 6. The Java Applet Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can reconfigure them by following these steps: 1. Highlight the Action, then click Start. 2. Key in the new combination. The key names appear in the Key field as you press them. 3. Click Set. 4. Click Close.
cn8000.book Page 58 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor). The meanings of the adjustment options are given in the table below: Option Usage Screen position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons.
cn8000.book Page 59 Tuesday, July 1, 2008 4:18 PM 6. The Java Applet Grayscale Click this button to toggle the remote display between grayscale and color. Message Board The CN8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles. Their actions are described in the table below: Enable/Disable Chat.
cn8000.book Page 60 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that aren’t selected won’t see the message. To Hide/Unhide the User List panel, click on the arrows in the panel separator. If a user has disabled Chat, the Disabled Chat icon displays before the user's name to indicate so.
cn8000.book Page 61 Tuesday, July 1, 2008 4:18 PM 6. The Java Applet Ctrl+Alt+Del Clicking this button sends a Ctrl+Alt+Del signal to the remote system. On-Screen Keyboard The CN8000 supports an on-screen keyboard, available in multiple languages. Click on the arrow to the right of the icon to display the list of available languages: After selecting your language, click the icon to bring up the keyboard. In the future, having selected the language, you only need to click the icon.
cn8000.book Page 62 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Lock LEDs The Lock Key LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is Off, the LED is dull green and the lock hasp is open. When the lock state is On, the LED turns bright green and the lock hasp is closed. Click on the icon to toggle the status. Note: When you first connect, the LED display may not be accurate. To be sure, click on the LEDs to set them.
cn8000.book Page 63 Tuesday, July 1, 2008 4:18 PM Chapter 7 The Log File The Log File Screen The CN8000 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page. A screen similar to the one below appears: (Continues on next page.
cn8000.book Page 64 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at the bottom of the list. When a new event is recorded after there are 512 events in the log file, the earliest event in the list is discarded. Note: To maintain and view a record of all the events that take place (not just the most recent 512), set up the Log Server AP program. see The Log Server, page 65.
cn8000.book Page 65 Tuesday, July 1, 2008 4:18 PM Chapter 8 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected CN8000 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 1. From the computer that you want to use as the Log Server, open your browser and log into the CN8000 (see page 15). 2.
cn8000.book Page 66 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Starting Up To bring up the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1. The MAC address of the Log Server computer must be specified in the ANMS settings – see page 29 for details. 2. The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database.
cn8000.book Page 67 Tuesday, July 1, 2008 4:18 PM 8. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the CN8000 List window to enable it. Configure The Configure menu contains three items: Add, Edit, and Delete.
cn8000.book Page 68 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the CN8000 or its DNS name (if the network administrator has assigned it a DNS name). Key in the value specified for the CN8000 in the ANMS settings (see ANMS, page 29). Port Key in the port number that was specified for the CN8000 in the ANMS settings (see ANMS, page 29).
cn8000.book Page 69 Tuesday, July 1, 2008 4:18 PM 8. The Log Server A description of the items is given in the table below: Item Explanation New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected CN8000. Search last results This is a secondary search performed on the events that resulted from the last search.
cn8000.book Page 70 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish. Help From the Help Menu, click Contents to access the online Windows Help file.
cn8000.book Page 71 Tuesday, July 1, 2008 4:18 PM 8. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the CN8000 units that have been selected for the Log Server to track (see Configure, page 67). The lower (Event) panel displays the log events for the currently selected CN8000 (the highlighted one - if there are more than one). To select a CN8000 unit in the list, simply click on it.
cn8000.book Page 72 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual The List Panel The List panel contains six fields: Field Recording Explanation Determines whether the Log Server records log events for this CN8000 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
cn8000.book Page 73 Tuesday, July 1, 2008 4:18 PM Chapter 9 AP Operation Introduction In addition to the browser based client utilities, the CN8000 also provides stand-alone Windows and Java applications that can be used without a browser. The applications can be found on the CN8000 software CD. The Windows Client program is called CN8000winclient.exe; the Java Client program is called iClientJ.jar. The AP Windows Client Installation To install the stand-alone Windows Client program, do the following: 1.
cn8000.book Page 74 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) Starting Up To connect to the CN8000, either click its icon on the desktop or click its entry on the Start menu. If this is the first time that you are running the utility, a dialog box appears requesting you to input your serial number. The serial number can be found on the CN8000's CD case. Key in the serial number - 5 characters per box - then click OK to bring up the CN8000 Connection Screen.
cn8000.book Page 75 Tuesday, July 1, 2008 4:18 PM 9. AP Operation The Windows Client Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the CN8000 iClient program is run, it searches the user's local LAN segment for CN8000 units, and lists whichever ones it finds in this box. If you want to connect to one of these units, select it, then click Login.
cn8000.book Page 76 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Logging In Once the CN8000 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see User Management, page 82, for details). (Continues on next page.
cn8000.book Page 77 Tuesday, July 1, 2008 4:18 PM 9. AP Operation (Continued from previous page.) After you have successfully logged in, the Connection screen reappears: At this time there are four active buttons, as described in the table, below: Button Action Logout Breaks the connection to the CN8000. Remote View In some cases, administrator’s do not wish to have users connect to the CN8000 with a browser. Remote View solves this problem.
cn8000.book Page 78 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual The Administrator Utility The Administrator Utility appears as a notebook with six tabs. Each tab represents a different administrative function. A description of the functions and how to configure their settings is provided in the sections that follow.
cn8000.book Page 79 Tuesday, July 1, 2008 4:18 PM 9. AP Operation Network This page is used to specify the CN8000's network environment. The settings on this page are essentially the same as that of the browser-based version. See Network, page 23, for details.
cn8000.book Page 80 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Security The Security page is used to control access to the CN8000. The settings on this page are essentially the same as that of the browser-based version. See Security, page 26, for details.
cn8000.book Page 81 Tuesday, July 1, 2008 4:18 PM 9. AP Operation ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources. The settings on this page are essentially the same as that of the browser-based version. See ANMS, page 29, for details.
cn8000.book Page 82 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual User Management This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be established The settings on this page are essentially the same as that of the browser-based version. See User Management, page 33, for details.
cn8000.book Page 83 Tuesday, July 1, 2008 4:18 PM 9. AP Operation Customization This page allows the Administrator to upgrade the firmware and to set to set Timeout, Login failure, and Working mode parameters. The settings on this page are essentially the same as that of the browser-based version. See Customization, page 35, for details on setting the parameters, and use of the Reset on Exit checkbox. Note: The Firmware Upgrade section is used when upgrading the CN8000’s firmware.
cn8000.book Page 84 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Upgrading the Firmware New versions of the Mainboard firmware files can be downloaded from our website as they become available. After downloading the new firmware file, to upgrade the firmware, do the following: 1. On the Customization page of the Administration Utility’s configuration notebook (see page 83) click the Browse button. 2.
cn8000.book Page 85 Tuesday, July 1, 2008 4:18 PM 9. AP Operation The AP Java Client The Java Client is provided to make the CN8000 accessible to all platforms. Systems that have JRE 6 Update 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.sun.com). Starting Up To connect to the CN8000 with the stand-alone Java Client program, copy iClientJ.
cn8000.book Page 86 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual The Java Client Connection Screen To connect to the CN8000 1. Key in its IP address in the Server field. 2. If the port number shown isn’t correct, key in the correct number. 3. Click Connect. Logging In Once the CN8000 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK. Note: The default Username is administrator; the default Password is password.
cn8000.book Page 87 Tuesday, July 1, 2008 4:18 PM Chapter 10 LDAP Server Configuration Introduction The CN8000 allows log in authentication and authorization through external programs. This chapter describes how to configure Active Directory and OpenLDAP for CN8000 authentication and authorization.
cn8000.book Page 88 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK. 4. On the File menu of the screen that appears, click Add/Remove Snap-in; then click Add. 5.
cn8000.book Page 89 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, do the following 3 procedures: 1. Create a New Attribute: a) Start → Administrative Tools → Active Directory Schema. b) In the left panel of the screen that comes up, right-click Attributes: c) Select New → Attribute. d) In the warning message that appears, click Continue to bring up the Create New Attribute dialog box.
cn8000.book Page 90 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) e) Fill in the dialog box to match the entries shown below, then click OK to complete step 1 of the procedure. Note: The Unique X500 Object ID uses periods, not commas. 2. Extend the Object Class With the New Attribute: a) Control Panel → Administrative Tools → Active Directory Schema. b) In the left panel of the screen that comes up, select Classes. (Continues on next page.
cn8000.book Page 91 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration (Continued from previous page.) c) In the right panel, right-click person: d) Select Properties; the person Properties dialog box comes up with the General page displayed. Click the Attributes tab. (Continues on next page.
cn8000.book Page 92 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) e) On the Attributes page, click Add: f) In the list that comes up, select permission, then click OK to complete step 2 of the procedure.
cn8000.book Page 93 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration 3. Edit Active Directory Users With the Extended Schema: a) Run ADSI Edit. (Installed as part of the Support Tools.) b) Open domain, and navigate to the cn=users dc=aten dc=com node. c) Locate the user you wish to edit. (Our example uses jason.) d) Right-click on the user’s name and select properties. (Continues on next page.
cn8000.book Page 94 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual (Continued from previous page.) e) On the Attribute Editor page of the dialog box that appears, select permission from the list. f) Click Edit to bring up the String Attribute Editor: (Continues on next page.
cn8000.book Page 95 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration (Continued from previous page.) g) Key in the desired CN8000 permission attribute values (see The Permission Attribute Value, page 96 for details). For example: h) Click OK. When you return to the Attribute Editor page, the permission entry now reflects the new permissions: i) Click Apply to save the change and complete the procedure.
cn8000.book Page 96 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual The Permission Attribute Value The attribute value for permission is made up of two parts: 1) the IP address of the CN8000 a user will access; and 2) a string that indicates the access rights the user has on the CN8000 at that IP address. For example: 192.168.0.80&c,w,j;192.168.0.188&v,l The makeup of the permission entry is as follows: An ampersand (&) connects the CN8000’s IP with the access rights string.
cn8000.book Page 97 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration Permission Examples Access rights examples are given in the table, below: User User1 String 10.0.0.166&w,v Meaning 1. User has Windows Client and View Only rights on a CN8000 with an IP address of 10.0.0.166. 2. User has no rights on any other CN8000 units administered by the LDAP server. User2 10.0.0.164&p,s;10.0.0.166&j,c 1. User has PON and Virtual Media rights on a CN8000 with an IP address of 10.0.0.164. 2.
cn8000.book Page 98 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8awin32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory.
cn8000.book Page 99 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration OpenLDAP Server Configuration The main OpenLDAP configuration file, slapd.conf, has to be customized before launching the server. The modifications to the configuration file will do the following: Specify the Unicode data directory. The default is ./ucdata. Choose the required LDAP schemas. The core schema is mandatory. Configure the path for the OpenLDAP pid and args start up files.
cn8000.book Page 100 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
cn8000.book Page 101 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the CN8000, the CN8000User class and the permission attribute are extended to define a new schema.
cn8000.book Page 102 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual LDAP DIT Design and LDIF File LDAP Data Structure An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the CN8000 is shown in the figure, below: (Continues on next page.
cn8000.book Page 103 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the CN8000 directory tree (shown in the figure, above).
cn8000.book Page 104 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000. (Continues on next page.
cn8000.book Page 105 Tuesday, July 1, 2008 4:18 PM 10. LDAP Server Configuration (Continued from previous page.) Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., cn8000.schema) in the /OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.conf file, as shown in the figure, below: 3. Restart the LDAP server. 4. Write the LDIF file and create the database entries in init.
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cn8000.book Page 107 Tuesday, July 1, 2008 4:18 PM Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
cn8000.book Page 108 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables.
cn8000.book Page 109 Tuesday, July 1, 2008 4:18 PM Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first.
cn8000.book Page 110 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Technical Support International Email Support Online Support support@aten.com Technical Support http://support.aten.com Troubleshooting Documentation Software Updates http://www.aten.com Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ Online Support Technical Support ATEN NJ Troubleshooting Documentation Software Updates Telephone Support sales@aten.
cn8000.book Page 111 Tuesday, July 1, 2008 4:18 PM Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the CN8000 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the CN8000.After you have connected and logged in you can give the CN8000 its fixed network address. (See Network, page 23.
cn8000.book Page 112 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual 4. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 5. Click Set IP. 6. After the IP address shows up in the Device List, click Exit. Browser 1. Set your computer's IP address to 192.168.0.XXX Where XXX represents any number or numbers except 60. (192.168.0.
cn8000.book Page 113 Tuesday, July 1, 2008 4:18 PM Appendix Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data coming in over a particular port to. For example, if the CN8000 connected to a particular router has an IP address of 192.168.1.
cn8000.book Page 114 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual PPP Modem Operation Basic Setup In addition to the browser and AP methods, the CN8000 can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: : Serial Modem Cable Serial Modem Cable Phone Line Remote Operator Modem Modem 2. From your computer, use your modem terminal program to dial into the CN8000’s modem. Note: 1.
cn8000.book Page 115 Tuesday, July 1, 2008 4:18 PM Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the CN8000 under Windows XP, do the following: 1. From the Start menu, select Control Panel → Network Connections → Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on. 3. In the Network Connection Type dialog box, select Connect to the network at my workplace, then click Next. 4.
cn8000.book Page 116 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Troubleshooting General Operation Problem Erratic operation Resolution The CN8000 needs to be started before the KVM switch 1. If the CN8000 is connected to a KVM switch, make sure to power it on before powering on the switch. 2. If the KVM switch was started before the CN8000, reset or restart the KVM switch. The CN8000 needs to be reset (see Firmware Upgrade/ Reset Switch, page 8, point 1).
cn8000.book Page 117 Tuesday, July 1, 2008 4:18 PM Appendix Windows Problem Windows Client won't connect to the CN8000. Resolution DirectX 7.0 or higher must be installed on your computer. When I log in, the browser The certificate’s name is not found on Microsoft’s list of Trusted Authorities. The certificate can be trusted. generates a CA Root certificate is not trusted, See Trusted Certificates, page 122, for details. or a Certificate Error response. Remote mouse pointer is 1.
cn8000.book Page 118 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Java For mouse synchronization problems, see Hotkey Setup, page 56, AutoSync, page 58, and Sun / Linux, page 121. For other problems, see the table below: Problem Java Applet won't connect to the CN8000 Resolution 1. Java 6 Update 3 or higher must be installed on your computer. 2. Make sure to include the correct login string when you specify the CN8000's IP address. 3. Close the Java Applet, reopen it, and try again.
cn8000.book Page 119 Tuesday, July 1, 2008 4:18 PM Appendix Sun Systems Problem Resolution The display resolution should be set to 1024 x 768: Video display problems with HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers).1 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1. Open a console and issue the following command: m64config -res 1024x768x60 2. Log out 3.
cn8000.book Page 120 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.
cn8000.book Page 121 Tuesday, July 1, 2008 4:18 PM Appendix b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98 / Windows 95: Set the mouse speed to the slowest position.
cn8000.book Page 122 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.
cn8000.book Page 123 Tuesday, July 1, 2008 4:18 PM Appendix Installing the Certificate To install the certificate, do the following: 5. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted. 6. Click Install Certificate. 7. Follow the Installation Wizard to complete the installation.
cn8000.book Page 124 Tuesday, July 1, 2008 4:18 PM CN8000 User Manual 9. Next, click Finish to complete the installation; then click OK to close the dialog box.
cn8000.book Page 125 Tuesday, July 1, 2008 4:18 PM Appendix Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), there is a procedure you can use to clear the login information. To clear the login information do the following: 1. Power off the CN8000 and remove its housing. 2. Use a jumper cap to short the jumper on the mainboard labeled J6. 3. Power on the switch. 4.
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cn8000.book Page 127 Tuesday, July 1, 2008 4:18 PM Appendix About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected. Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase.
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