User Manual CS-1742 CS-1744 2004-09-24
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Subpart J of Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
CS-1742 / CS-1744 User Manual Packing List The complete Master View CS-1742 / CS-1744 package consists of: M 1 CS-1742 or CS-1744 USB KVM Switch M 2 CS Custom Audio/Video Cables (CS-1742) M 2 CS Custom USB/Video Cables (CS-1742) M 4 CS Custom Audio/Video Cables (CS-1744) M 4 CS Custom USB/Video Cables (CS-1744) M 1 Firmware Upgrade Cable M 1 User Manual M 1 Quick Start Guide Check to make sure that all the components are present and that nothing was damaged in shipping.
CS-1742 / CS-1744 User Manual Contents 1. Introduction Overview . . . . . . . . Features . . . . . . . . . Hardware Requirements Console . . . . . . Computer . . . . . . Cables . . . . . . . Front View . . . . . . . Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CS-1742 / CS-1744 User Manual Mac Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 5. The Firmware Upgrade Utility Preparation . . . . . . . . . . . Starting the Upgrade . . . . . . Upgrade Succeeded . . . . Upgrade Failed . . . . . . . Upgrade Interrupted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CS-1742 / CS-1744 User Manual Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. M Bullet lists provide information, but do not involve sequential steps.
Chapter 1. Introduction Overview The Master View Dual-View CS-1742 or CS-1744 USB KVM Switch brings dual head video functionality to ATEN’s USB KVM switch technology. Now, two (CS-1742) or four (CS-1744) dual head computers can be accessed and controlled from a single console that consists of a USB keyboard, USB mouse, and two VGA, SVGA, or Multisync monitors.
CS-1742 / CS-1744 User Manual Features M Provides a second video channel to support dual head computers M One console controls 2 (CS-1742) or 4 (CS-1744) dual head computers M Two USB ports for USB device sharing M Audio jacks for speaker and microphone sharing M Independent (asynchronous) switching of the KVM, USB, and audio focus M Fully compliant with the USB 1.1 specification - supports transfer rates of 1.
Introduction Hardware Requirements Console M Monitors capable of the highest resolution that you will be using on any computer in the installation. M A USB style mouse M A USB style keyboard Computer M A VGA, SVGA or Multisync port M Type A USB port Cables Only CS Custom cable sets specifically designed to work with this switch may be used to link to the computers. Two (CS-1742) or four (CS-1744) cable sets are provided with this package. Additional cable sets can be purchased from your dealer.
CS-1742 / CS-1744 User Manual Front View CS-1742: 1&2 3 CS-1744: 1&2 4 2004-09-24 3
Introduction The front panel components are described in the table below: 1. Port Selection Switches Press a switch to access the computer attached to its corresponding port. Pressing Buttons 1 and 2 simultaneously for 2 seconds starts Auto Scan Mode. See p. 15 for details. 2. Port LEDs The Port LEDs are built into the Port Selection Switches.
CS-1742 / CS-1744 User Manual Rear View CS-1742: 1 2 3 4 5 CS-1744: 1 2 3 4 5 6 2004-09-24
Introduction The rear panel components are described in the table below: 1. Power Jack If you choose to use external power, the power adapter cable plugs into this jack. Note: Use of a power adapter (DC 5V) is optional, and requires a separate purchase. See p. 10 for power adapter details. 2. Firmware Upgrade Port The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator’s computer to the CS-1742 / CS-1744 plugs into this RJ-11 connector. See p.
CS-1742 / CS-1744 User Manual Notes: 8 2004-09-24
Chapter 2. Installation Before you Begin 1. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Otherwise, the switch will receive power from the computer. 2. Make sure that all devices on the installation are properly grounded.
CS-1742 / CS-1744 User Manual 5. If you choose to use external power, plug the power adapter cable into the switch’s Power Jack, then plug the power adapter into an AC power source. Note: The power adapter should be DC5V 2.6A with the inside positive and the outside negative: 6. Turn on the power to the computers.
Chapter 3. Basic Operation Manual Switching There are two convenient methods to access the computers: Manual - which involves pressing the pushbutton port selection switches located on the unit’s front panel; and Hotkey - which involves entering combinations from the keyboard. Hotkey port selection is discussed in the next chapter. For manual port selection: M Press and release a port selection switch to bring the KVM focus to the computer attached to its corresponding port.
CS-1742 / CS-1744 User Manual Powering Off and Restarting If it becomes necessary to Power Off the Master View unit, do the following: 1. Disconnect all the KVM cables from the CPU Port section of the switch (refer back to the installation diagram on p. 10). 2. If you are using an external power adapter, unplug the switch’s power adapter cable. 3. Wait 10 seconds, then reconnect the KVM cables. 4. If you are using an external power adapter, plug the switch’s power adapter cable back in.
Chapter 4. Hotkey Operation The CS-1742 / CS-1744 hotkey function makes it convenient to operate your KVM installation from the keyboard. Asynchronous (independent) switching of the KVM, USB hub, and audio focus is supported. You can give one computer the KVM console focus, another the USB hub focus, while a third has the audio focus. Port Switching All port switches begin with tapping the Scroll Lock key twice. The tables below describe the actions that each combination performs.
CS-1742 / CS-1744 User Manual Going Directly to a Port Hotkey [Scroll Lock] [Scroll Lock] [n] [Enter] Action Brings the KVM, USB hub, and audio focus to the computer attached to the port corresponding to the specified Port ID. Note that the KVM, USB hub, and audio focus all go to this port even if they were on different ports to begin with. [Scroll Lock] [Scroll Lock] [n] [K] [Enter] Brings only the KVM focus to the computer attached to the specified port.
Hotkey Operation Auto Scanning The CS-1742 / CS-1744’s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually. See the table below for details. Hotkey Action [Scroll Lock] [Scroll Lock] [A] [Enter] Starts Auto Scan. The KVM focus cycles from port to port at 5 second intervals.
CS-1742 / CS-1744 User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS-1742 / CS-1744 switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down the Num Lock key 2. Press and release the minus key 3. Release the Num Lock key Note: 1. There is an alternate key combination to invoke HSM. See below for details. 2.
Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see above) 2. Press and release the H key The HSM invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of minus). Note: This procedure is a toggle between the two methods.
CS-1742 / CS-1744 User Manual Keyboard Operating Platform The CS-1742 / CS-1744’s default port configuration is for a PC Compatible keyboard operating platform. If you have a Mac or Sun attached to a port, you can change the port’s keyboard operating platform configuration as follows: 1. Bring the KVM focus to the port you want to set. 2. Invoke HSM (see p. 16) 3. Press and release the appropriate Function key (see table). After completing a setting, you automatically exit HSM.
Hotkey Operation USB Reset If the USB loses focus and needs to be reset, do the following: 1. Invoke HSM (see p. 16). 2. Press and release the F5 function key. Hotkey Beeper Control The Beeper can be hotkey toggled On and Off. To toggle the Beeper, do the following: 1. Invoke HSM (see p. 16). 2. Press and release the B key. The Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second; then the message disappears and you automatically exit Hotkey Mode.
CS-1742 / CS-1744 User Manual Restore Default Settings To reset the CS-1742 / CS-1744 to its default hotkey settings, do the following: 1. Invoke HSM (see p. 16). 2. Press [R] [Enter]. All hotkey settings return to the factory default settings. A table showing the CS-1742 / CS-1744’s default settings is provided in the appendix on p. 31. HSM Summary Table After invoking HSM (see p.
Hotkey Operation Keyboard Emulation Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. Note: When using [Ctrl] combinatons, press and release the Ctrl key, then press and release the activation key.
CS-1742 / CS-1744 User Manual Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. Note: When using key combinatons, press and release the first key, then press and release the second one.
Chapter 5. The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch’s firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com.tw Preparation 1.
CS-1742 / CS-1744 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screenshots in this section are for example purposes. The screens that appear during your firmware upgrade may vary as to their wording and descriptions.
The Firmware Upgrade Utility 1. Read and Agree to the License Agreement (enable the I Agree radio button). 2. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 3. As you select a device in the list, its description appears in the Device Description panel.
CS-1742 / CS-1744 User Manual 4. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If it finds that the device’s version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful. To complete the upgrade: 1. Click Finish to close the Firmware Upgrade Utility. 2. Power off the switch M Unplug the KVM cables from the back of the switch. M If you are using a power adapter with your switch, unplug its power adapter cable from the power jack. 3. Remove the Firmware Upgrade Cable. 4. Connect all the KVM cables. 5.
CS-1742 / CS-1744 User Manual Upgrade Failed If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade failed to complete successfully, in which case you should repeat the upgrade procedure from the beginning. Upgrade Interrupted If the firmware upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the switch may become inoperable.
Appendix Specifications Function CS-1742 CS-1744 Computer Connections 2 CPU Port Selection Front Panel Switches; Hotkey LEDs On Line/Selected 2 (Orange) 4 (Orange) USB Link 2 (Green) 4 (Green) Keyboard 1 x USB Type A socket Mouse 1 x USB Type A socket Video 2 x HDB-15 - F Audio 1 x Stereo earphone jack 1 x Microphone jack Console Connectors 4 CPU Connectors 2 x SPHD-15 - F 2 x SPHD-15 -M 4 x SPHD-15 - F 4 x SPHD-15 - M USB Peripheral Ports 2 x USB Type A ports Firmware Upgrade P
CS-1742 / CS-1744 User Manual Troubleshooting Symptom Possible Cause Action Erratic behavior. Unit not receiving enough power. Use a DC 5V power adapter if you are not already using one. If you are already using a power adapter, check that it matches the system specifications (DC 5V), and that it is plugged in and functioning properly. Keyboard and/or Mouse not responding. Keyboard and/or mouse need to be reset. Unplug the cable(s) from the console port(s), then plug it/them back in.
Appendix Hotkey Default Settings The hotkey factory default settings are given in the table below: Setting Default Port Switching [Scroll Lock] [Scroll Lock] Invoking HSM [Num Lock] [ - ] Auto Scan Interval 5 seconds Beeper On Keyboard Operating Platform PC Compatible - Auto Detect Port Switching Keys Enabled Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING