cs1782a-1784a.book Page i Friday, August 27, 2010 11:37 AM USB DVI Dual Link KVMPTM Switch CS1782A / CS1784A User Manual www.aten.
cs1782a-1784a.book Page ii Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
cs1782a-1784a.book Page iii Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.
cs1782a-1784a.book Page iv Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Package Contents The CS1782A / CS1784A package consists of: 1 CS1782A / CS1784A USB DVI Dual Link KVMPTM Switch 2 Custom DVI-D KVM Cables sets (CS1782A) 4 Custom DVI-D KVM Cable Sets (CS1784A) 2 Custom 7.1 Channel Surround Sound Cable Sets (CS1782A) 1 Power Adapter 1 User Manual* 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping.
cs1782a-1784a.book Page v Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cs1782a-1784a.book Page vi Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
cs1782a-1784a.book Page vii Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual About this Manual This User Manual is provided to help you get the most from your CS1782A / CS1784A. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CS1782A / CS1784A system. Its purpose, features and benefits are presented, and its front and back panel components are described.
cs1782a-1784a.book Page viii Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Conventions This manual uses the following conventions: Monospaced [] Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
cs1782a-1784a.book Page 1 Friday, August 27, 2010 11:37 AM Chapter 1. Introduction Chapter 1 Introduction Overview The CS1782A / CS1784A USB DVI Dual Link KVMPTM Switch charts a revolutionary new direction in KVM (Keyboard, Video, Mouse) switch functionality by combining a 2/4 port KVM switch with a 2 port USB hub at the same time as providing an interface for a Digital Visual Interface (DVI) monitor.
cs1782a-1784a.book Page 2 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual two sets of speakers on a one-computer-at-a-time basis. As with the USB peripherals, the audio focus can be independent of the KVM focus. Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routines, and no incompatibility problems.
cs1782a-1784a.book Page 3 Friday, August 27, 2010 11:37 AM Chapter 1. Introduction Features 2-port DVI KVMP Switch with USB 2.0 and 7.1 Surround Sound Audio (CS1782A) 4-port DVI KVMP Switch with USB 2.0 and 2.1 Surround Sound Audio (CS1784A) One USB console controls two/four computers and two additional USB devices 2-port USB 2.0 hub built in; fully compliant with the USB 2.0 specification Full bass response provides a rich experience for 7.
cs1782a-1784a.book Page 4 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Multilingual keyboard mapping – supports English, Japanese, and French keyboards Auto Scan Mode for monitoring all computers Firmware upgradable Note: 1. PC keyboard combinations emulate Mac/Sun keyboards 2.
cs1782a-1784a.book Page 5 Friday, August 27, 2010 11:37 AM Chapter 1. Introduction Hardware Requirements Console A DVI compatible monitor capable of the highest possible resolution A USB mouse A USB keyboard Microphone and speakers (optional) Computers The following equipment must be available on each computer: A DVI port Note: The video quality of the display is affected by the performance of the graphics card.
cs1782a-1784a.book Page 6 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Operating Systems Supported operating systems are shown in the table, below: OS Windows Linux UNIX Novell Mac Version 2000 / XP / 2003 / 2008 / Vista / 7 RedHat 9.0 and higher SuSE 10 / 11.1 and higher Debian 3.1 / 4.0 Ubuntu 7.04 / 7.10 AIX 4.3 and higher FreeBSD 5.5 and higher Sun Solaris 8 and higher Netware 6.0 and higher OS 9 to 10.6 (Snow Leopard) Note: 1. Supports Linux Kernel 2.
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cs1782a-1784a.book Page 8 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual No. Component 1 Port Selection Pushbuttons Description For manual port selection (see Overview, page 15, also): Press a port selection pushbutton for longer than two seconds to 2 Port LEDs bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port. Press a port selection pushbutton twice to bring the audio focus to the computer attached to its corresponding port.
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cs1782a-1784a.book Page 10 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual No. Component 1 Console Port Section The cables from your DVI monitor, USB keyboard, USB mouse, speakers, and microphone plug in here. Each connector is marked with an appropriate icon to indicate itself. 2 KVM Port Section The cables that link the switch to your computers plug in here. Each KVM port section is comprised of a microphone jack, speaker jack(s), USB type B socket and a DVI connector.
cs1782a-1784a.book Page 11 Friday, August 27, 2010 11:37 AM Chapter 2. Hardware Setup Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 37. Please review it before proceeding. 2. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
cs1782a-1784a.book Page 12 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Note: Verify that all the plugs are in the same KVM Port sockets (all in Port 1, all in Port 2, etc.). Each socket is marked with an appropriate icon. 6. At the other end of the cable, plug the USB, video, microphone, and speaker cables into their respective ports on the computer. 7. Plug your USB peripherals into the type A sockets in the USB hub section. 8.
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cs1782a-1784a.book Page 14 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual CS1782A 7.1 Channel Surround Sound Installation 7.
cs1782a-1784a.book Page 15 Friday, August 27, 2010 11:37 AM Chapter 3. Basic Operation Chapter 3 Basic Operation Overview There are three convenient methods to access the computers: Manual – which involves pressing the port selection pushbuttons located on the unit’s front panel; Mouse – which involves clicking the scroll wheel of the mouse; and Hotkey – which involves entering combinations from the keyboard. Hotkey port selection is discussed in the next chapter.
cs1782a-1784a.book Page 16 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Mouse Port Switching The CS1782A / CS1784A supports the very latest in mouse port-switching – simply double-click the scroll wheel of your USB mouse to cycle through the ports. Note: 1. This featured is only supported by USB 3-key scroll wheel mice. 2. The default setting is disabled. 3. This feature is only supported when Mouse Emulation is enabled. See Mouse Emulation Control, page 27, for details.
cs1782a-1784a.book Page 17 Friday, August 27, 2010 11:37 AM Chapter 3. Basic Operation Port ID Numbering Each KVM port section on the CS1782A / CS1784A switch is assigned a port number. (1 or 2 for the CS1782A; 1 to 4 for the CS1784A). The port numbers are marked on the rear panel of the switch (see page 9 for details). The Port ID of a computer is derived from the KVM port number it is connected to. For example, a computer connected to KVM port 2 has a Port ID of 2.
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cs1782a-1784a.book Page 19 Friday, August 27, 2010 11:37 AM Chapter 4. Hotkey Operation Chapter 4 Hotkey Operation The CS1782A / CS1784A provides an extensive, easy-to-use, hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Hotkeys provide independent switching of the KVM, USB hub, and audio focus. Therefore, you can give one computer the KVM focus, another the USB hub focus, while a third has the audio focus.
cs1782a-1784a.book Page 20 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Going Directly to a Port Hotkey [Scroll Lock] [Scroll Lock] [n] [Enter] Action Brings the KVM, USB hub, and audio focus to the computer attached to the port corresponding to the specified Port ID. Note: The KVM, USB hub, and audio focus all go to this port even if they were on different ports to begin with.
cs1782a-1784a.book Page 21 Friday, August 27, 2010 11:37 AM Chapter 4. Hotkey Operation Auto Scanning The CS1782A / CS1784A’s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually. Although the video focus switches from port to port, the keyboard, mouse, and USB focus doesn’t switch.
cs1782a-1784a.book Page 22 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1782A / CS1784A switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down [Num Lock]. 2. Press and release [-]. 3. Release [Num Lock]. Note: 1. There is an alternate key combination to invoke HSM. See page 23 for details. 2.
cs1782a-1784a.book Page 23 Friday, August 27, 2010 11:37 AM Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 22) 2. Press and release [H]. The HSM invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of minus).
cs1782a-1784a.book Page 24 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Keyboard Operating Platform The CS1782A / CS1784A’s default port configuration is for a PC compatible keyboard operating platform. If your console uses a PC compatible keyboard and you have a Mac attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac keyboard. The procedure is as follows: 1.
cs1782a-1784a.book Page 25 Friday, August 27, 2010 11:37 AM Chapter 4. Hotkey Operation USB Reset If the USB loses focus and needs to be reset, do the following: 1. Invoke HSM (see page 22). 2. Press and release [F5]. Keyboard Language To change the keyboard language, do the following: 1. Invoke HSM (see page 22). 2. Press [F6] [nn] [Enter]. Note: nn is a two-digit number that represents the keyboard language code (US English: 33; French: 08; Japanese: 15).
cs1782a-1784a.book Page 26 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Firmware Upgrade Mode To set the CS1782A / CS1784A to Firmware Upgrade Mode, do the following: 1. Invoke HSM (see page 22). 2. Key in: upgrade 3. Press [Enter]. The orange front panel LEDs flash to indicate Firmware Upgrade Mode is in effect. Note: To exit Firmware Upgrade Mode, you must power off the switch. See The Firmware Upgrade Utility, page 31, for details.
cs1782a-1784a.book Page 27 Friday, August 27, 2010 11:37 AM Chapter 4. Hotkey Operation Mouse Emulation Control The default setting is enabled. To disable, do the following: 1. Invoke HSM (see page 22). 2. Press [M]. This procedure is a toggle. Repeat to enable. Mouse Port-switching The Mouse Port-switching function can be enabled or disabled. The default setting is disabled. To enable, do the following: 1. Invoke HSM (see page 22). 2. Press [W]. This procedure is a toggle. Repeat to disable.
cs1782a-1784a.book Page 28 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual HSM Summary Table After invoking HSM (see page 22), key in one of the following keys to perform the corresponding function: Key [H] Toggles between the default ([Num Lock] [-]) and alternate ([Ctrl] [F12]) HSM invocation keys. [T] Toggles between the default ([Scroll Lock] [Scroll Lock]) and alternate ([Ctrl] [Ctrl]) Port Switching keys. [F2] Enables Mac keyboard emulation. [F3] Enables Sun keyboard emulation.
cs1782a-1784a.book Page 29 Friday, August 27, 2010 11:37 AM CS1784A User Manual Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
cs1782a-1784a.book Page 30 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
cs1782a-1784a.book Page 31 Friday, August 27, 2010 11:37 AM 6. The Firmware Upgrade Utility Chapter 6 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch’s firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com Before you Begin 1.
cs1782a-1784a.book Page 32 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual 4. At the other end of the USB DVI KVM cable set, connect the USB Type B connector to the Type A USB port in the Port 1 KVM section. Note: The USB DVI KVM cable set’s USB Type B connector can be connected to any USB Type KVM port section, but the Port Selection pushbutton in Step 5, below, must be Port 1. 5. Invoke Firmware Upgrade Mode (see Firmware Upgrade Mode, page 26).
cs1782a-1784a.book Page 33 Friday, August 27, 2010 11:37 AM 6. The Firmware Upgrade Utility Starting the Upgrade 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or using a command line to enter the full path. The Firmware Upgrade Utility Welcome screen appears: 2. Read the License Agreement (enable the I Agree radio button). 3. Click Next. The Firmware Upgrade Utility main screen appears. The Utility inspects your installation.
cs1782a-1784a.book Page 34 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual 4. As you select a device in the list, its description appears in the Device Description panel.After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files. If the device’s version is higher than the upgrade version, a dialog box gives you the option to Continue or Cancel.
cs1782a-1784a.book Page 35 Friday, August 27, 2010 11:37 AM 6. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. After a successful completion, the CS1782A / CS1784A exits Firmware Upgrade Mode, and resets itself.
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cs1782a-1784a.book Page 37 Friday, August 27, 2010 11:37 AM Appendix Appendix Safety Instructions Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
cs1782a-1784a.book Page 38 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
cs1782a-1784a.book Page 39 Friday, August 27, 2010 11:37 AM Appendix Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii. North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
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cs1782a-1784a.book Page 42 Friday, August 27, 2010 11:37 AM CS1782A / CS1784A User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
cs1782a-1784a.book Page 43 Friday, August 27, 2010 11:37 AM Appendix (Continued from previous page.) Symptom Possible Cause Action When switching to Graphics card is DVI-I (Digital and an HDMI computer, there is Analog) no display on the monitor. Adjust the graphics card settings to digital only. When switching ports, the monitor does not display. Monitor is new or this is the first time installation. Switch ports again and wait two or more seconds for the PC’s EDID to pass to the monitor.
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