CS1942DP / CS1944DP 2/4-Port USB 3.0 4K DisplayPort Dual Display KVMPTM Switch User Manual www.aten.
CS1942DP / CS1944DP User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user’s authority to operate this equipment.
CS1942DP / CS1944DP User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.
CS1942DP / CS1944DP User Manual Package Contents The package consists of: CS1942DP 1 2-Port USB 3.0 4K DisplayPort Dual Display KVMPTM Switch 4 DisplayPort 1.2 Cables* (Certified) 2 USB 3.0 Cables 4 Audio Cables 1 Power Adapter 1 User Instructions** CS1944DP 1 4-Port USB 3.0 4K DisplayPort Dual Display KVMPTM Switch 8 DisplayPort 1.2 Cables* (Certified) 4 USB 3.
CS1942DP / CS1944DP User Manual Contents EMC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Telephone Support . . . . . . . . .
CS1942DP / CS1944DP User Manual 4. Hotkey Operation Hotkey Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Hotkey Setting Mode . . . . . . . . . . . . . . . . . . .
CS1942DP / CS1944DP User Manual About this Manual This User Manual is provided to help you get the most from your CS1942DP / CS1944DP unit. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CS1942DP / CS1944DP. Its purpose, features and benefits are presented, and its front, side, and back panel components are described.
CS1942DP / CS1944DP User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
Chapter 1 Introduction Overview The CS1942DP / CS1944DP 2/4-Port USB 3.0 4K DisplayPort Dual Display KVMP™ Switch takes a giant leap forward in KVM switch functionality by combining a Dual Display KVM switch with a DisplayPort video interface, 2-port USB 3.1 Gen 1 hub and 2.1 channel audio support for rich bass in surround sound.
CS1942DP / CS1944DP User Manual Features 2/4-port DisplayPort Dual Display KVMP Switch with USB 3.1 Gen1 hub and 2.
Chapter 1. Introduction Note: 1. Mouse port switching is only supported under mouse emulation mode with a USB 3-button mouse wheel. 2. Slide the DCC switch to the s position to allow the KVM switch to receive RS-232 commands via an RJ-45-to-DB9 cable. Please refer to the CS1942DP_CS1944DP RS-232 Commands document. 3. HD audio through DisplayPort cannot be switched independently. 4. MST (Multi-Stream Transport) requires either monitors capable of DisplayPort 1.
CS1942DP / CS1944DP User Manual Requirements Console Two DisplayPort monitors capable of the highest possible resolution A USB mouse A USB keyboard Microphone and speakers Computers The following equipment must be available on each computer: Two DisplayPort ports Four DisplayPort ports for Quad-Display (DCC mode) A USB Type A port Audio ports Cables To guarantee video quality, we recommend using only ATEN DisplayPort KVM cables which are certified by the VESA Compliance Program.
Chapter 1. Introduction Operating Systems OS Version Windows Linux Novell 2000 / XP / Vista / 7 / 8 / 8.1 / 10 and higher RedHat 6.0 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher Netware 5.0 and higher Mac OS 9 and higher Dos 6.
CS1942DP / CS1944DP User Manual Components CS1942DP Front View 1 2 3 2 4 5 4 5 CS1944DP Front View 1 2 No. Component 1 LED Status Panel 2 Port Selection Pushbuttons This panel contains LED icons that light to indicate mode and port status. The Mode and Port Selection Pushbuttons have three corresponding LED icons that light to indicate status – KVM, Audio, and USB.
Chapter 1. Introduction No. Component Description 4 Console Audio Ports Your console speakers and microphone plug in here. 5 USB 3.1 Gen 1 Hub USB peripherals (printers, scanners, drives etc.) plug into this port. This USB 3.1 Gen 1 port features 5 Gbps data transfer rates for compatible USB peripherals.
CS1942DP / CS1944DP User Manual CS1942DP Rear View 2 1 3 5 4 6 CS1944DP Rear View 2 1 4 No. 1 3 5 6 Component DCC Port (Daisy Chain Control) 8 Description This RJ-45 port is used to connect two units together when setting up DCC mode for a quad-display mode. See Quad-Display (DCC Mode), page 14 for instructions. 2 Console Port Section The cables from your keyboard, mouse, monitors, microphone, and speakers plug in here. Each connector is marked with an appropriate icon to indicate itself.
Chapter 1. Introduction No. 6 Component DCC Switch Description This switch is used to specify the Host and Client when setting up two units in Quad-Display DCC mode. See Quad-Display (DCC Mode), page 14 for instructions. Slide the DCC switch to the s position to allow the KVM switch to receive RS-232 commands via an RJ-45-to-DB9 cable. Please refer to the CS1942DP/ CS1944DP RS-232 Commands document.
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Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 39. Please review it before proceeding. 2. To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded. 3. Make sure that power to all the devices you will be installing has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
CS1942DP / CS1944DP User Manual plug the DisplayPort cable connector into DisplayPort Socket B in the same KVM port section of the switch. 6. At the other end of the cables from step 4, plug the microphone/speaker cables into their respective ports on the computer. 7. At the other end of the DisplayPort cable and USB 3.0 cable from step 5, plug the DisplayPort cable into its respective port on the computer. Repeat steps 5, 6, and 7 for each dual screen PC system you are installing. 8.
Chapter 2.
CS1942DP / CS1944DP User Manual Quad-Display (DCC Mode) To expand your installation to a Quad-Display display, you can use DCC Mode to connect two CS1942DP / CS1944DP units together, and use four displays in unison. To set up DCC mode, power off all devices, refer to the installation diagram on the next page (the numbers in the diagram correspond to the steps, below), and do the following: 1. Connect all the computers to the Host as described in Hardware Setup, Cable Connections, page 11. 2.
Chapter 2.
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Chapter 3 Basic Operation Port Switching There are four convenient methods to switch between the computers: Manual – by pressing the port selection pushbuttons on the front panel, Mouse – by clicking the scroll wheel of the mouse, Hotkey – by entering combinations on the keyboard, and RS-232 Commands – by entering the correct command and control.
CS1942DP / CS1944DP User Manual Mouse Switching For mouse port selection: Double-click the scroll wheel of your USB mouse to cycle through the ports. Note: 1. Mouse switching is only supported by USB 3-key scroll wheel mice. 2. Mouse switching is disabled by default. See Hotkey Setting Mode, page 24, to enable mouse switching. 3. Mouse switching is only supported when Mouse Emulation is enabled.
Chapter 3. Basic Operation Port ID Numbering Each KVM port section on the CS1942DP / CS1944DP switch is assigned a port number. (1 or 2 for the CS1942DP; 1 to 4 for the CS1944DP). The port numbers are marked on the rear panel of the switch (see page 8 for details). The Port ID of a computer is derived from the KVM port number it is connected to. For example, a computer connected to KVM port 2 has a Port ID of 2.
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Chapter 4 Hotkey Operation The CS1942DP / CS1944DP provides an extensive, easy-to-use, Hotkey function that makes it convenient to control and configure your KVM installation from the keyboard. Hotkeys provide asynchronous (independent) switching of the KVM, USB hub and audio focus. If you wish, you can give one computer the KVM console focus, another the USB hub focus and the other two the audio focus. Hotkey Port Switching All port switches begin with tapping the [Scroll Lock] key twice.
CS1942DP / CS1944DP User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] [n] [Enter] Brings the KVM, USB hub, and audio focus to the computer attached to the port corresponding to the specified Port ID. [Scroll Lock] [Scroll Lock] [n] [K] [Enter] Brings only the KVM focus to the computer attached to the specified port. The USB hub and audio focus remain where they are.
Chapter 4. Hotkey Operation Auto Scanning The CS1942DP / CS1944DP’s Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows you to monitor the computer activity without having to take the trouble of switching from port to port manually. See the table below for details. Hotkey Action [Scroll Lock] [Scroll Lock] [A] [Enter] Invokes Auto Scan. The KVM focus cycles from port to port at 5 second intervals. Five second intervals is the Default setting.
CS1942DP / CS1944DP User Manual Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1942DP / CS1944DP switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down [Num Lock]. 2. Press and release [-]. 3. Release [Num Lock]. Note: There is an alternate key combination to invoke HSM. See below for details.
Chapter 4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 24). 2. Press and release [H]. The HSM invocation keys become the [Ctrl] key (instead of [Num Lock]) and the [F12] key (instead of [-]). Note: This procedure is a toggle between the two methods.
CS1942DP / CS1944DP User Manual Keyboard Operating Platform The CS1942DP / CS1944DP’s default port configuration is for a PC compatible keyboard operating platform. If your console uses a PC compatible keyboard and you have a Mac or Sun attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac or Sun keyboard. The procedure is as follows: 1. Bring the KVM focus to the port you want to set. 2.
Chapter 4. Hotkey Operation Hotkey Beeper Control The Beeper can be Hotkey toggled On and Off. To toggle the Beeper, do the following: 1. Invoke HSM (see page 24). 2. Press and release [B]. The Beeper toggles On or Off. Port Switching Keys To disable the Port Switching Keys ([Scroll Lock] [Scroll Lock] / [Ctrl] [Ctrl]), do the following: 1. Invoke HSM (see page 24 for details). 2. Press [X] [Enter]. Note: This procedure is a toggle. To enable the Port Switching keys, repeat steps 1 and 2.
CS1942DP / CS1944DP User Manual Keyboard Emulation Control To toggle between keyboard emulation enabled and disabled, do the following: 1. Invoke HSM (see page 24). 2. Press [N]. Mouse Emulation Control To toggle between mouse emulation enabled and disabled, do the following: 1. Invoke HSM (see page 24). 2. Press [M]. Mouse Port Switching Mouse Port Switching allows you to use the mouse wheel button (clicked twice) to switch ports. For Mouse Port Switching to work Mouse Emulation must be enabled.
Chapter 4. Hotkey Operation HSM Summary Table After invoking HSM (see page 24), key in one of the following keys to perform the corresponding function: Key Function [F1] Sets the keyboard and mouse to SPC mode so that it can work under special operating systems as a standard (104 key) keyboard and mouse. [F2] Enables Mac keyboard emulation. [F3] Enables Sun keyboard emulation. [F4] Print the switch’s current settings via a text editor or word processor.
CS1942DP / CS1944DP User Manual Key [Q] [n] [Enter] [S] 30 Function Enables/Disables monitor re-detection on port [n].
Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below.
CS1942DP / CS1944DP User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.
Chapter 6 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the CS1942DP / CS1944DP’s firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our website as new firmware revisions become available. Check the website regularly to find the latest packages and information relating to them: http://www.aten.
CS1942DP / CS1944DP User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only. The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples. 2.
6. The Firmware Upgrade Utility CS1944DP [MAIN].. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. 4. As you select a device in the list, its description appears in the Device Description panel. CS1944DP [MAIN]..
CS1942DP / CS1944DP User Manual 5. After you have made your device selection(s), Click Next to perform the upgrade. The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CS1944DP [MAIN]: 000 Continue the upgrade? [Yes/No] If you enabled Check Firmware Version, the Utility compares the device’s firmware level with that of the upgrade files.
6. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: CS1944DP [MAIN].. CS1944DP [MAIN] CS1944DP [MAIN] 000... CS1944DP [MAIN] 000: OK Click Finish to close the Firmware Upgrade Utility. After a successful completion, the switches exit Firmware Upgrade Mode, and reset themselves.
CS1942DP / CS1944DP User Manual Upgrade Failed If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade failed to complete successfully, in which case you should do the following: 1. Power off the CS1942DP / CS1944DP by removing the power jack. 2. Invoke Firmware Upgrade Mode by holding down the Mode Selection pushbutton on the front panel (seesee Mode Selection Pushbutton, page 6) and power on the CS1942DP / CS1944DP. The orange LEDs flash together. 3.
Appendix Safety Instructions Read all of these instructions. Save them for future reference. This device is for indoor use only. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
CS1942DP / CS1944DP User Manual purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over. If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating.
Appendix Technical Support Technical support is available both by email and online (with a browser over the web): International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii: North America Email Support Online Technical Support Telephone Support support@aten-usa.com Troubleshooting Documentation Software Updates http://www.aten-usa.
CS1942DP / CS1944DP User Manual Specifications Function Computer Direct Connections Port Selection Connectors CS1942DP CS1944DP 2 4 Pushbuttons, Hotkeys, RS-232 Commands, Mouse* Console Ports Keyboard 1 x USB Type A Female Mouse 1 x USB Type A Female Video 2 x DisplayPort Female (Black) Speakers Microphone KVM Ports KB / Mouse 2 x 3.5mm Audio Jack Female (Green) 2 x 3.5mm Audio Jack Female (Pink) 2 x USB 3.1 Gen 1 Type B Female (Blue) 4 x USB 3.
Appendix Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released. If your product is not running the latest firmware version, we strongly recommend that you upgrade.
CS1942DP / CS1944DP User Manual Symptom The Front Panel Pushbutton Combo key doesn’t work after its set. 44 Possible Cause Some Hotkeys are not supported as front panel pushbutton combo keys. Action The [X] [Enter], [R] [Enter]. and [upgrade] [Enter] Hotkeys can not be set as a front panel pushbutton combo key. Select a different Hotkey to use.
Appendix Limited Warranty ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.
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Manual Part No. PAPE-0387-AT2G Printing Date: 2020-06-15 © Copyright 2020 ATEN® International Co., Ltd. ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd.
