User's Manual
Table Of Contents
- EMC Information
- User Information
- Package Contents
- Contents
- About this Manual
- Conventions
- Product Information
- Chapter 1 Introduction
- Chapter 2 Hardware Setup
- Chapter 3 Basic Operation
- Chapter 4 Hotkey Operation
- Hotkey Port Switching
- Hotkey Setting Mode
- Invoking HSM
- Alternate HSM Invocation Keys
- Alternate Port Switching Keys
- Keyboard Operating Platform
- List Switch Settings
- USB Reset
- Hotkey Beeper Control
- Port Switching Keys
- Firmware Upgrade Mode
- Restore Default Settings
- Keyboard Emulation Control
- Mouse Emulation Control
- Mouse Port Switching
- Monitor Re-detection
- HSM Summary Table
- Chapter 5 Keyboard Emulation
- Chapter 6 The Firmware Upgrade Utility
- Appendix
Appendix
41
Technical Support
Technical support is available both by email and online (with a browser over
the web):
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see Telephone Support, page iii:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
Email Support support@aten-usa.com
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111