ip8000.book Page i Friday, May 9, 2008 10:39 AM Remote Management PCI Card IP8000 User Manual www.aten.
ip8000.book Page ii Friday, May 9, 2008 10:39 AM IP8000 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
ip8000.book Page iii Friday, May 9, 2008 10:39 AM IP8000 User Manual User Information Online Registration Be sure to register your product at our online support center: International North America http://support.aten.com ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.
ip8000.book Page iv Friday, May 9, 2008 10:39 AM IP8000 User Manual Package Contents The IP8000 package consists of: 1 IP8000 Remote Management PCI Card 1 Custom KVM Cable Set 1 Feature Cable 1 Power Adapter 1 Software CD 1 User Manual* 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
ip8000.book Page v Friday, May 9, 2008 10:39 AM IP8000 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ip8000.book Page vi Friday, May 9, 2008 10:39 AM IP8000 User Manual Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 IP Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ip8000.book Page vii Friday, May 9, 2008 10:39 AM IP8000 User Manual 8. The Log Server Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ip8000.book Page viii Friday, May 9, 2008 10:39 AM IP8000 User Manual IP Address Determination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Resetting Your Computer Address . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Administrator Login Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Troubleshooting . . . . . . . . . . . . . . . . .
ip8000.book Page ix Friday, May 9, 2008 10:39 AM IP8000 User Manual About this Manual This User Manual is provided to help you get the most from your IP8000. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the IP8000. Its purpose, features and benefits are presented, and its components are described.
ip8000.book Page x Friday, May 9, 2008 10:39 AM IP8000 User Manual Conventions This manual uses the following conventions: Monospaced [] Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps.
ip8000.book Page 1 Friday, May 9, 2008 10:39 AM Chapter 1 Introduction Overview The IP8000 is a PCI card implementation of a control unit that provides “overIP” access and control of the server it is installed in. In addition to local console operation, the IP8000 allows multi-platform access and control of the server from remote locations using a standard Internet browser or with a stand-alone Windows-based application.
ip8000.book Page 2 Friday, May 9, 2008 10:39 AM IP8000 User Manual Features Standard PCI-sized card provides over-IP access and control of a remote server from anywhere in the world Virtual media via USB 2.
ip8000.book Page 3 Friday, May 9, 2008 10:39 AM 1. Introduction System Requirements General For best results we recommend that the computers used to access the IP8000 control unit have at least a P III 1 GHz processor, and that the screen resolution is set to 1024 x 768. Browsers must support 128-bit SSL data encryption. For best results we recommend that the internet connection speed be at least 128 kbps.
ip8000.book Page 4 Friday, May 9, 2008 10:39 AM IP8000 User Manual Cables Two cable sets are provided with this package: a KVM cable set to link the IP8000 to a server; and a feature cable to link the IP8000 to the mainboard power control header. Note: Only cable sets specifically designed to work with the IP8000 may be used for the above purposes. Cat 5 or higher cable should be used to connect the IP8000 to the LAN, WAN, or Internet.
ip8000.book Page 5 Friday, May 9, 2008 10:39 AM 1. Introduction IP8000 Layout Diagram 5 1 2 3 4 No. Component Description 1. Monitor Port The video cable from your monitor plugs in here 2. LAN Port The cable that connects to the WAN, LAN, Intranet, or Internet plugs in here. 3. KVM Port The Custom KVM cable that links the card to your server’s Video and USB ports plugs in here. 4. Power Jack The power adapter cable plugs in here. Note: Use of the power adapter is optional.
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ip8000.book Page 7 Friday, May 9, 2008 10:39 AM Chapter 2 Hardware Setup Before You Begin 1. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. 2. Avoid Electrostatic Discharge (ESD). Keep your IP8000 card in its antistatic bag until it is ready to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module.
ip8000.book Page 8 Friday, May 9, 2008 10:39 AM IP8000 User Manual 3. Use the KVM Cable provided with this package to connect the IP8000's KVM port to the server’s video port and USB port. 4. Plug the LAN or WAN cable into the IP8000's LAN port. 5. Plug the power adapter cable into the IP8000's power jack, then plug the power adapter into an AC power source. Note: Use of a power adapter is optional. If a power adapter isn’t used, however, you will not be able to perform a remote Power On.
ip8000.book Page 9 Friday, May 9, 2008 10:39 AM 2. Hardware Setup Feature Cable Installation The feature cable provides the ability to perform remote power on/off and reset operations. The cable plugs into a header block located at the upper right of the card. The block contains two rows of pins. The upper row comprises pins 1, 3, 5, and 7; the lower row comprises pins 2, 4, 6, and 8. To install the feature cable, do the following: 1.
ip8000.book Page 10 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) 6. Plug the leads from computer case’s Reset switch into pins 1–3 (on the upper row) of the IP8000’s feature cable pin header. 7. Plug the leads from the computer case’s Power switch into pins 5–7 (on the upper row) of the IP8000’s feature cable pin header. 1 3 5 7 From Case Reset Switch From Case Power Switch Note: It is not necessary to pay attention to the plug alignment (i.e.
ip8000.book Page 11 Friday, May 9, 2008 10:39 AM Chapter 3 Browser Login The IP8000 can be accessed either from an internet type browser, or via stand-alone Windows and Java applications. The next several chapters describe browser-based operations. Stand-alone AP operation is discussed in Chapter 9. Logging In To operate the IP8000 from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the IP8000 you want to access in the browser's URL location bar. Note: 1.
ip8000.book Page 12 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) 2. A Security Alert dialog box appears. Accept the certificate – it can be trusted. (See Trusted Certificates, page 91, for details.) If a second certificate appears, accept it as well.
ip8000.book Page 13 Friday, May 9, 2008 10:39 AM Chapter 3. Browser Login The IP8000 login page appears: 3. Provide a valid Username and Password (set by the IP8000 administrator), then Click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator; and the default Password: password. For security purposes, we strongly recommend you remove these and give yourself a unique Username and Password (see User Management, page 27).
ip8000.book Page 14 Friday, May 9, 2008 10:39 AM IP8000 User Manual After you have successfully logged in, the IP8000 Main Screen appears: Screen Elements The Main Screen consists of Utility icons arranged vertically down the left side; Administration icons arranged across the top; and a Remote Console Preview with icons to launch the Java Applet and Windows Client displayed in the center. Note: If a user doesn’t have permission to perform a particular activity, the icon for that activity doesn’t appear.
ip8000.book Page 15 Friday, May 9, 2008 10:39 AM Chapter 3. Browser Login (Continued from previous page.) Utility Icons The icons arranged down the left side perform the following functions: Icon Purpose Remote Console: Clicking this icon closes whatever is displayed on the Main Screen, and brings back the Remote Console Preview.
ip8000.book Page 16 Friday, May 9, 2008 10:39 AM IP8000 User Manual Remote Console Preview The main portion of the screen shows a snapshot of the remote display. The active elements of the Remote Console Preview are described in the following table: Element Action Refresh Clicking Refresh updates the snapshot of the remote display. Open Java Applet If you are on a platform other than Windows, clicking Open Java Applet uses a Java applet to open the remote server’s display on your desktop.
ip8000.book Page 17 Friday, May 9, 2008 10:39 AM Chapter 4 Administration Introduction The administration utilities, represented by the icons located across the top of the IP8000 web page, are used to configure the IP8000’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Apply to save them. 2. Some configuration changes only take effect after an IP8000 reset.
ip8000.book Page 18 Friday, May 9, 2008 10:39 AM IP8000 User Manual General The General page is the first of the Administration pages, and provides information about the IP8000's status. An explanation of each of the screen items is given in the table below: Item Explanation Device Name: To make it easier to manage installations that have more than one IP8000, each one can be given a name. To assign a name for the IP8000, key in one of your choosing here (16 characters max.).
ip8000.book Page 19 Friday, May 9, 2008 10:39 AM Chapter 4. Administration Network The Network dialog is used to specify the IP8000's network environment. Access Ports If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. Users must specify the port number as part of the IP address If an invalid port number (or no port number) is specified, the IP8000 will not be found.
ip8000.book Page 20 Friday, May 9, 2008 10:39 AM IP8000 User Manual IP Address The IP8000 can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain an IP address automatically, radio button. Note: If the IP8000 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 83, for information.
ip8000.book Page 21 Friday, May 9, 2008 10:39 AM Chapter 4. Administration Security The Security page controls access to the IP8000. Overview IP and MAC Filters control access to the IP8000 based on the IP and/or MAC addresses of the computers attempting to access the system. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
ip8000.book Page 22 Friday, May 9, 2008 10:39 AM IP8000 User Manual Filtering To enable IP and/or MAC filtering, Click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox. There are a maximum of 100 filters allowed for each. If the include button is checked, all the addresses within the filter range are allowed access; all other addresses are denied access.
ip8000.book Page 23 Friday, May 9, 2008 10:39 AM Chapter 4. Administration To delete a filter, select it and Click Remove. To modify a filter, select it and Click Edit. The Edit dialog box is similar to the Add dialog box. When it comes up, simply delete the old address and replace it with the new one. MAC Filtering To add a MAC filter: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then Click OK. 3.
ip8000.book Page 24 Friday, May 9, 2008 10:39 AM IP8000 User Manual ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources. It is divided into three main panels, as described, below: RADIUS Settings To allow authorization for the IP8000 through a RADIUS server, do the following: 1. Check Enable RADIUS. 2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3.
ip8000.book Page 25 Friday, May 9, 2008 10:39 AM Chapter 4. Administration (Continued from previous page.) 6. On the RADIUS server, set the access rights for each user according to the information in the table, below: Character Meaning C Grants the user administrator privileges, allowing the user to configure the system. W Allows the user to access the system via the Windows Client program. J Allows the user to access the system via Java.
ip8000.book Page 26 Friday, May 9, 2008 10:39 AM IP8000 User Manual CC Management Settings To allow authorization for the IP8000 through a CC (Control Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields. Log Server Settings Important transactions that occur on the IP8000, such as logins and internal status messages, are kept in an automatically generated log file.
ip8000.book Page 27 Friday, May 9, 2008 10:39 AM Chapter 4. Administration User Management The User Management dialog box is used to create and manage user profiles. Up to 64 user profiles can be established. To add a user profile, fill in the information asked for in the User Info panel and click Add. The user’s name appears in the User List panel. To delete a user profile, select it from the names displayed in the User List panel, and click Remove.
ip8000.book Page 28 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) An explanation of the profile items is given in the table below: Item Explanation Username A minimum of 6 and a maximum of 16 characters is allowed. Password A minimum of 6 and a maximum of 16characters is allowed. Confirm Password To be sure there is no mistake in the password you are asked to enter it again. The two entries must match.
ip8000.book Page 29 Friday, May 9, 2008 10:39 AM Chapter 4. Administration Customization This configuration dialog allows the Administrator to set Timeout, Login failure, and Working mode parameters. An explanation of the Customization parameters is given in the table below: Parameter Timeout Login failures Explanation If the IP8000 doesn't receive any input from a computer that is accessing it with the Windows Client or Java Applet for the amount of time specified here, it ends the connection.
ip8000.book Page 30 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) Item Working Mode Mouse Sync Mode Explanation Enable ICMP If ICMP is enabled, the IP8000 can be pinged. If it is not enabled, the device cannot be pinged. Enable device list If this item is enabled, the device will show up in the list of local IP8000 units (see Starting Up, page 66). If it is not enabled, it will not show up.
ip8000.book Page 31 Friday, May 9, 2008 10:39 AM Chapter 4. Administration Firmware As new versions of the IP8000 firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages. To upgrade the firmware, do the following: 1. Download the new firmware file to a computer that is not the one that your IP8000 is installed on. 2.
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ip8000.book Page 33 Friday, May 9, 2008 10:39 AM Chapter 5 The Windows Client Starting Up After you log in (see Logging In, page 11), Click the Open Windows Client link on the Remote Console Preview screen. Note: 1. The first time you run the Windows client, you are prompted to install a plugin (ip8000plugin.exe) that is required for its operation: Click the link; in the dialog box that comes up, click Run.
ip8000.book Page 34 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) A second or two after you click the Open Windows Client link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. Note: 1. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen. 2.
ip8000.book Page 35 Friday, May 9, 2008 10:39 AM Chapter 5. The Windows Client The Windows Client Control Panel The Windows Client control panel – located at the bottom right of the screen – provides utilities to help you control remote KVM operations. The panel consists of an icon bar with a text bar below it. The text bars displays the remote server’s video resolution.
ip8000.book Page 36 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) The functions that the icons perform is described in the table below: Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup, page 37 for details). Click to bring up the Video settings dialog box. Click to bring up the Virtual media dialog box. Click to bring up the Message board. Click to send a Ctrl+Alt+Del signal to the remote system. Click to exit the remote view.
ip8000.book Page 37 Friday, May 9, 2008 10:39 AM Chapter 5. The Windows Client Hotkey Setup Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left panel; the currently defined keys that invoke the actions are shown in the panel to the right.
ip8000.book Page 38 Friday, May 9, 2008 10:39 AM IP8000 User Manual Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can configure them by following these steps: 1. Highlight the Action, then Click Start 2. Key in the new combination. The key names appear in the Key field as you press them. 3. Click Set 4. Click Close.
ip8000.book Page 39 Friday, May 9, 2008 10:39 AM Chapter 5. The Windows Client Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor). The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons.
ip8000.book Page 40 Friday, May 9, 2008 10:39 AM IP8000 User Manual Virtual Media The IP8000’s virtual media feature allows a USB 2.0 device (Floppy drive, CDROM, Flash Drive, etc.), or an image file, on a user’s system, to appear, and act, as if it were installed on the remote server. To implement this redirection feature, do the following: 1. Bring up the Virtual media dialog box: 2. Select the media source.
ip8000.book Page 41 Friday, May 9, 2008 10:39 AM Chapter 5. The Windows Client 3. After you have made your media source selection, click Start. The device (or image file) that you have selected is then redirected to the remote server, where it shows up as a drive on the remote server’s file system. Note: You can dismiss the Virtual media dialog box at this point – the redirection will stay in effect.
ip8000.book Page 42 Friday, May 9, 2008 10:39 AM IP8000 User Manual Message Board The IP8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board, similar to an internet chat program, allows users to communicate with each other: (Continues on next page.
ip8000.book Page 43 Friday, May 9, 2008 10:39 AM Chapter 5. The Windows Client (Continued from previous page.) The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The icon displays next to the user's name in the User List panel when he has disabled Chat. Occupy/Release Keyboard/Video/Mouse.
ip8000.book Page 44 Friday, May 9, 2008 10:39 AM IP8000 User Manual User List Panel The names of all the logged in users appear in the User List panel. Select the names of the users that you wish to send the message to before sending your message. If a user has disabled Chat, its icon displays before the user's name to indicate so. If a user has occupied the KVM or the KM, its icon displays before the user's name to indicate so.
ip8000.book Page 45 Friday, May 9, 2008 10:39 AM Chapter 6 The Java Applet Introduction The Java Applet makes the IP8000 accessible to all platforms that have JRE 6 Update 3 or higher installed. Java is available for free download from Sun's Java web site (http://www.java.com or http://java.sun.com). To access the IP8000 with the Java Applet: After you log in (see Logging In, page 11), Click the Open Java Applet link on the Remote Console Preview screen.
ip8000.book Page 46 Friday, May 9, 2008 10:39 AM IP8000 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen. You can switch between your local and remote programs with [Alt + Tab]. Note: 1. Due to net lag, there might be a slight delay before your keystrokes show up.
ip8000.book Page 47 Friday, May 9, 2008 10:39 AM Chapter 6. The Java Applet (Continued from previous page.) The functions that the icons perform is described in the table below: Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup, page 48 for details). Click to bring up the Video settings dialog box. Click to bring up the Message board (see page 51). Click to send a Ctrl+Alt+Del signal to the remote system. Click to exit the remote view.
ip8000.book Page 48 Friday, May 9, 2008 10:39 AM IP8000 User Manual Hotkey Setup Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left panel; the currently defined keys that invoke the actions are shown in the panel to the right.
ip8000.book Page 49 Friday, May 9, 2008 10:39 AM Chapter 6. The Java Applet Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can reconfigure them by following these steps: 1. Highlight the Action, then click Start. 2. Key in the new combination. The key names appear in the Key field as you press them. 3. Click Set. 4. Click Close.
ip8000.book Page 50 Friday, May 9, 2008 10:39 AM IP8000 User Manual Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor). The meanings of the adjustment options are given in the table below: Option Usage Screen position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons.
ip8000.book Page 51 Friday, May 9, 2008 10:39 AM Chapter 6. The Java Applet Message Board The IP8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles. Their actions are described in the table below: Enable/Disable Chat. When disabled, messages posted to the board are not displayed.
ip8000.book Page 52 Friday, May 9, 2008 10:39 AM IP8000 User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that aren’t selected won’t see the message. To Hide/Unhide the User List panel, click on the arrows in the panel separator. If a user has disabled Chat, the Disabled Chat icon displays before the user's name to indicate so.
ip8000.book Page 53 Friday, May 9, 2008 10:39 AM Chapter 6. The Java Applet Ctrl+Alt+Del Clicking this button sends a Ctrl+Alt+Del signal to the remote system. Exit Click this button to exit the Java Applet and return to local operation. Lock LEDs The Lock Key LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is Off, the LED is dull green and the lock hasp is open. When the lock state is On, the LED turns bright green and the lock hasp is closed.
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ip8000.book Page 55 Friday, May 9, 2008 10:39 AM Chapter 7 The Log File The Log File Screen The IP8000 logs all the events that take place on it. To view the contents of the log file in the browser, click the Log icon at the left of the web page. A screen similar to the one below appears: A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at the bottom of the list.
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ip8000.book Page 57 Friday, May 9, 2008 10:39 AM Chapter 8 The Log Server Introduction The Windows-based Log Server is an administrative utility that records all the events that take place on selected IP8000 units and writes them to a searchable database. The installer for the Log Server program – LogSetup.exe – can be found on the IP8000 software CD. This chapter describes how to install and configure the Log Server. Installation Installation To install the Log Server program, do the following: 1.
ip8000.book Page 58 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) Starting Up To bring up the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1. The MAC address of the Log Server computer must be specified in the ANMS settings – see page 24 for details. 2. The Log Server requires the Microsoft Jet OLEDB 4.
ip8000.book Page 59 Friday, May 9, 2008 10:39 AM Chapter 8. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the IP8000 List window to enable it. Configure The Configure menu contains three items: Add, Edit, and Delete.
ip8000.book Page 60 Friday, May 9, 2008 10:39 AM IP8000 User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the IP8000 or its DNS name (if the network administrator has assigned it a DNS name). Key in the value specified for the IP8000 in the ANMS settings (see ANMS, page 24). Port Key in the port number that was specified for the IP8000 in the ANMS settings (see ANMS, page 24).
ip8000.book Page 61 Friday, May 9, 2008 10:39 AM Chapter 8. The Log Server A description of the items is given in the table below: Item Explanation New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected IP8000. Search last results This is a secondary search performed on the events that resulted from the last search.
ip8000.book Page 62 Friday, May 9, 2008 10:39 AM IP8000 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish. Help From the Help Menu, click Contents to access the online Windows Help file.
ip8000.book Page 63 Friday, May 9, 2008 10:39 AM Chapter 8. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the IP8000 units that have been selected for the Log Server to track (see Configure, page 59). The lower (Event) panel displays the log events for the currently selected IP8000 (the highlighted one - if there are more than one). To select a IP8000 unit in the list, simply click on it.
ip8000.book Page 64 Friday, May 9, 2008 10:39 AM IP8000 User Manual The List Panel The List panel contains six fields: Field Recording Explanation Determines whether the Log Server records log events for this IP8000 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
ip8000.book Page 65 Friday, May 9, 2008 10:39 AM Chapter 9 AP Operation Introduction In addition to the browser based client utilities, the IP8000 also provides stand-alone Windows and Java applications that can be used without a browser. Both applications can be found on the IP8000 software CD. The installer for the Windows Client program is called ip8000winclient.exe; the Java Client program is called iClientJ.jar.
ip8000.book Page 66 Friday, May 9, 2008 10:39 AM IP8000 User Manual (Continued from previous page.) Starting Up To connect to the IP8000, either click its icon on the desktop or click its entry on the Start menu. If this is the first time that you are running the utility, a dialog box appears requesting you to input your serial number. The serial number can be found on the IP8000's CD case. Key in the serial number - 5 characters per box - then click OK to bring up the IP8000 Connection Screen. Note: 1.
ip8000.book Page 67 Friday, May 9, 2008 10:39 AM Chapter 9. AP Operation The Windows Client Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the WinClient program is run, it searches the user's local LAN segment for IP8000 units, and lists whichever ones it finds in this box. If you want to connect to one of these units, select it, then click Login.
ip8000.book Page 68 Friday, May 9, 2008 10:39 AM IP8000 User Manual Logging In Once the IP8000 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see User Management, page 74, for details). (Continues on next page.
ip8000.book Page 69 Friday, May 9, 2008 10:39 AM Chapter 9. AP Operation (Continued from previous page.) After you have successfully logged in, the Connection screen reappears: At this time there are four active buttons, as described in the table, below: Button Action Logout Breaks the connection to the IP8000. Remote View In some cases, administrator’s do not wish to have users connect to the IP8000 with a browser. Remote View solves this problem.
ip8000.book Page 70 Friday, May 9, 2008 10:39 AM IP8000 User Manual The Administrator Utility The Administrator Utility appears as a notebook with six tabs. Each tab represents a different administrative function. A description of the functions and how to configure their settings is provided in the sections that follow.
ip8000.book Page 71 Friday, May 9, 2008 10:39 AM Chapter 9. AP Operation Network This page is used to specify the IP8000's network environment. The settings on this page are essentially the same as that of the browser-based version. See Network, page 19, for details. Note: Be sure to enable Reset on exit on the Customization page (see page 75) before exiting the Administrator Utility. This allows network changes to take effect without having to power the IP8000 off and on.
ip8000.book Page 72 Friday, May 9, 2008 10:39 AM IP8000 User Manual Security The Security page is used to control access to the IP8000. The settings on this page are essentially the same as that of the browser-based version. See Security, page 21, for details.
ip8000.book Page 73 Friday, May 9, 2008 10:39 AM Chapter 9. AP Operation ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources. The settings on this page are essentially the same as that of the browser-based version. See ANMS, page 24, for details.
ip8000.book Page 74 Friday, May 9, 2008 10:39 AM IP8000 User Manual User Management This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be established The settings on this page are essentially the same as that of the browser-based version. See User Management, page 27, for details.
ip8000.book Page 75 Friday, May 9, 2008 10:39 AM Chapter 9. AP Operation Customization This page allows the Administrator to upgrade the firmware and to set to set various working parameters. Except for the Firmware Upgrade section, the settings on this page are essentially the same as that of the browser-based version. See Customization, page 29, for details on setting Timeout, Login failure, Working mode, and Mouse Sync Mode parameters.
ip8000.book Page 76 Friday, May 9, 2008 10:39 AM IP8000 User Manual Upgrading the Firmware New versions of the Mainboard firmware files can be downloaded from our website as they become available. After downloading the new firmware file, to upgrade the firmware, do the following: 1. On the Customization page of the Administration Utility’s configuration notebook (see page 75) click the Browse button. 2.
ip8000.book Page 77 Friday, May 9, 2008 10:39 AM Chapter 9. AP Operation The AP Java Client The Java Client is provided to make the IP8000 accessible to all platforms. Systems that have JRE 6 Update 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://www.java.com or http://java.sun.com). Starting Up To connect to the IP8000 with the stand-alone Java Client program, copy iClientJ.
ip8000.book Page 78 Friday, May 9, 2008 10:39 AM IP8000 User Manual The Java Client Connection Screen To connect to the IP8000 1. Key in its IP address in the Server field. 2. If the port number shown isn’t correct, key in the correct number. 3. Click Connect. Logging In Once the IP8000 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK. Note: The default Username is administrator; the default Password is password.
ip8000.book Page 79 Friday, May 9, 2008 10:39 AM Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
ip8000.book Page 80 Friday, May 9, 2008 10:39 AM IP8000 User Manual When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply. Unplug the power cable before removing the power supply. If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.
ip8000.book Page 81 Friday, May 9, 2008 10:39 AM Appendix Technical Support International Email Support Online Support support@aten.com Technical Support http://support.aten.com Troubleshooting Documentation Software Updates http://www.aten.com Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ Online Support Technical Support ATEN TECH http://www.aten-usa.
ip8000.book Page 82 Friday, May 9, 2008 10:39 AM IP8000 User Manual Specifications Function Connectors LEDs Emulation Specification Console Ports Video 1 x HDB-15 Female KVM Link 1 x SPHD-15 Female LAN 1 x RJ-45 Receptacle Power 1 x DC Jack 5V Link 1 (Green) 10/100 Mbps 1 (Orange/Green) Keyboard/Mouse USB; PS/2 Video 1600 x 1200 @ 60 Hz; DDC2B Power Consumption DC 5 V; 5.5 W Environment Operating Temp. 0–50o C Physical Properties 82 Storage Temp.
ip8000.book Page 83 Friday, May 9, 2008 10:39 AM Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the IP8000 in order to give it an IP address that users can connect to. There are two methods to choose from: 1) Resetting Your Computer Address; and 2) running the Windows Client program. The first method is useful for determining the IP value of devices with fixed addresses.
ip8000.book Page 84 Friday, May 9, 2008 10:39 AM IP8000 User Manual The Windows Client For computers running Windows, the IP8000's IP address can be determined with the Windows stand-alone application program. When you run the Windows stand-alone application (see page 65), it searches the network segment for IP8000 devices, and displays what it finds in a dialog box similar to the one below: You can now use this network address if it is suitable to do so.
ip8000.book Page 85 Friday, May 9, 2008 10:39 AM Appendix Administrator Login Failure If you are unable to perform an Administrator login to the IP8000 (because the Username and Password information has become corrupted, or you have forgotten it, for example), there is a procedure you can use to clear the login information. Note: Performing this procedure also returns all settings to their defaults. To clear the login information (and return all settings to their defaults), do the following: 1.
ip8000.book Page 86 Friday, May 9, 2008 10:39 AM IP8000 User Manual Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
ip8000.book Page 87 Friday, May 9, 2008 10:39 AM Appendix The Java Client Symptom Java Client won't connect to the IP8000 Action 1. JRE 6 Update 3 or higher must be installed on your computer. 2. Close the Java Client, reopen it, and try again. Java Client performance deteriorates. Exit the program and start again. National language characters don't appear.
ip8000.book Page 88 Friday, May 9, 2008 10:39 AM IP8000 User Manual Sun Systems Problem Resolution The display resolution should be set to 1024 x 768: Video display problems with HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers).1 1. Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow: 1. Open a console and issue the following command: m64config -res 1024x768x60 2. Log out 3.
ip8000.book Page 89 Friday, May 9, 2008 10:39 AM Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.
ip8000.book Page 90 Friday, May 9, 2008 10:39 AM IP8000 User Manual 2. Windows XP / Windows Server 2003: a) Open the Mouse Properties dialog box (Control Panel → Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4.
ip8000.book Page 91 Friday, May 9, 2008 10:39 AM Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.
ip8000.book Page 92 Friday, May 9, 2008 10:39 AM IP8000 User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted. 2. Click Install Certificate. 3. Follow the Installation Wizard to complete the installation.
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ip8000.book Page 94 Friday, May 9, 2008 10:39 AM IP8000 User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected. Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase.
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