User manual

Appendix
147
Problem 4:
Although my computers have been configured for a Safe Shutdown, some of
them don't shut down.
Solution:
This may be due to the applications running on them putting up a dialog box
asking if you want to save the information running on them before they close.
Since you haven't provided an answer, the shutdown procedure doesn't
continue to completion.
You can either change their shutdown behavior to Kill the Power - which is not
a Safe Shutdown option, or use a product such as KVM over the NET™ to
access them remotely and answer the dialog box questions.
Problem 5:
When I log in, the browser generates a CA Root certificate is not trusted, or a
Certificate Error response.
Solution:
The certificate’s name is not found on Microsoft’s list of Trusted Authorities.
The certificate can be trusted, however. See Trusted Certificates, page 140, for
details.
Problem 6:
System after AC Back doesn’t work.
Solution:
Make sure System after AC Back is set to On (not Last State) in your
computer’s BIOS.
Problem 7:
After I rack mount my PN7212 / PN7320, the cables often come unplugged
from the back of the unit.
Solution:
The connectors used on this device all conform to industry standard
specifications. Nevertheless, if this problem occurs, we recommend using
cable ties and cable bars to safely and securely route the cables. Contact your
rack dealer for the cable routing hardware appropriate for your rack.