4 x 4 4K HDMI Matrix Switch with Scaler VM6404H User Manual www.aten.
VM6404H User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
VM6404H User Manual Safety This product has been classified as Information Technology Equipment. SJ/T 11364-2006 The following contains information that relates to China.
VM6404H User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.
VM6404H User Manual Package Contents The VM6404H package consists of: 1 VM6404H 4 x 4 4K HDMI Matrix Switch with Scaler 1 Power Cord 1 IR Remote Control 1 IR Receiver 1 Mounting Kit 1 User Instructions* Check to make sure that all the components are present and that nothing got damaged in shipping. If you encounter a problem, contact your dealer.
VM6404H User Manual Contents EMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii User Information . . . . . . . . .
VM6404H User Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Input Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Output Port Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 LCD Menu Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Menu Pushbutton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VM6404H User Manual Number of Displays / Bezel Dimensions . . . . . . . . . . . . . . . . . . . 45 Blank Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Independent Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Grouping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Display Preferences .
VM6404H User Manual Chapter 5. RS-232 Commands Serial Control Protocol Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 RS232 Pin Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Configuring the Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Switch Port Command. . . . . . . . . . . . . . . . . . . . . . . . .
VM6404H User Manual About this Manual This User Manual is provided to help you get the most from your VM6404H system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the VM6404H system. Its purpose, features and benefits are presented, and its front and back panel components are described. Chapter 2, Hardware Setup, describes how to set up your VM6404H installation.
VM6404H User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
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Chapter 1 Introduction Overview The ATEN VanCryst VM6404H 4 x 4 4K HDMI Matrix Switch with Scaler is a versatile solution that provides an easy way to route high definition video and audio from any of 4 HDMI sources to any of 4 HDMI displays at the same time. As a Matrix Switch, each input can be independently connected to any or all outputs, giving you the ultimate in flexibility and control in any multi-display audio/video installation.
VM6404H User Manual Features Connects up to 4 HDMI sources to any of 4 HDMI displays Scaler – features a video scaling function to integrate a video wall seamlessly with various video output formats Seamless Switch™ Technology – ATEN FPGA engine unifies video formats to provide continuous video streams, real-time switching and stable signal transmissions* Video Wall - allows you to create custom video wall layouts via intuitive web GUI* EDID Expert™ – selects optimum EDID settings for smooth powe
Chapter 1. Introduction Requirements The following devices are required for a complete VM6404H installation: Source Devices Computer or A/V source device with HDMI Type A output connector(s) Note: A DVI/HDMI adapter is required when connecting a DVI source device.
VM6404H User Manual Source Device Operating Systems Supported operating systems are shown in the table below: OS Version Windows Linux UNIX Novell 2000 and higher RedHat 6.0 and higher SuSE 8.2 and higher Mandriva (Mandrake) 9.0 and higher AIX 4.3 and higher FreeBSD 3.51 and higher Sun Solaris 8 and higher Netware 5.0 and higher Mac OS 9 and higher DOS 6.2 and higher Browsers Supported web browsers are shown in the table below: OS Windows 8.1 Java Version V1.8.
Chapter 1. Introduction Components VM6404H Front View 1 2 4 5 3 No. Component Description 1 LCD Display The LCD Display gives a quick view of all port connections, and shows the various options for configuring and operating the VM6404H. For full details, see Main Screen, page 15. 2 Input Pushbuttons These pushbuttons refer to the HDMI Input ports found on the VM6404H rear panel. Press to select the Input port.
VM6404H User Manual VM6404H Rear View 5 3 1 No. 6 2 6 7 4 Component 8 Description 1 Power Socket This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here. 2 Power Switch This is a standard rocker switch that powers the unit on and off. 3 Grounding Terminal The grounding wire attaches here. See Grounding, page 10, for further details. 4 HDMI Input Ports The cables from your HDMI source devices plug into these ports.
Chapter 1. Introduction IR Remote Control 1 2 3 No. Component Description 1 Power ON/OFF Use the ON and OFF pushbuttons to turn the Output displays on or off – by individual port, or all ports. (see IR Remote Control Operation, page 31) 2 Output Pushbuttons Press Output display pushbuttons 1–8 to select the Output display you want to configure (see IR Remote Control Operation, page 31).
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Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 91. Please review it before proceeding. 2. Make sure that the power to all devices connected to the installation are turned off. You must unplug the power cords of any computers that have the Keyboard Power On function. Rack Mounting The VM6404H can be mounted in a 19” (1U) system rack.
VM6404H User Manual Grounding To prevent damage to your installation, it is important that all devices are properly grounded. 1. Use a grounding wire to ground the VM6404H by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. 2. Make sure that all devices in your VM6404H installation are properly grounded.
Chapter 2. Hardware Setup Cable Connection Installation of the VM6404H is simply a matter of connecting the appropriate cables. Refer to the installation diagram on the following page (the numbers in the diagram correspond to the steps below), and do the following: 1. Use a grounding wire to ground the unit by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. Note: Do not omit this step.
VM6404H User Manual Installation Diagram 3 4 7 5 1 6 2 12
Chapter 3 Front Panel Configuration Overview The VM6404H can be configured and operated locally via the front panel LCD/pushbuttons and IR Remote Control; remotely over a standard TCP/IP connection via graphical user interface (GUI) using a web browser; via a remote terminal session using Telnet; or by a RS-232 serial controller. The local front panel operation is discussed in this chapter. Web GUI Operation is discussed in Chapter 4, and RS-232 serial control is discussed in Chapter 5.
VM6404H User Manual Enter Password Upon VM6404H startup, check the front panel LCD to view the loading progress. If the Password screen / LCD Menu fails to load, an error message displays. Reset the unit and try again. If you are accessing the VM6404H for the first time, the Password screen appears as soon as the LCD loading process is done. Enter the default password 1234 to continue to the Main Screen (see Main Screen, page 15).
Chapter 3. Front Panel Configuration Main Screen The Main Screen shows the Input ports in the top row, which are tied to the Output ports shown in sequential order (1–4) at the bottom row. INPUT OUTPUT 1 2 3 4 1 2 3 4 P1 The front panel pushbutton label (1–4) corresponds to the Input ports and Output ports on the unit’s rear panel. Use the Menu pushbutton to view the LCD Menu (see LCD Menu Organization, page 19).
VM6404H User Manual (Continued from previous page.) 2. To disconnect an Output port from an Input port, press the corresponding Output port pushbutton. In the example below, Output port 2 has been disconnected from Input port 1. 3. To switch to another Input port, press any Input port pushbutton. The Output port LED(s) tied to the said Input port light(s) up (steady). In the example below, pressing Input port 2 shows it is tied to Output ports 3 and 4. 4.
Chapter 3. Front Panel Configuration Output Port Selection Use the Output Port pushbuttons to select the Output port you want to configure. INPUT OUTPUT 1 2 3 4 1 2 3 4 To select which output display corresponds to each input source device, do the following: 1. Press any Output port pushbutton (1–4). In the example below, Output port 1 pushbutton has been pressed. It is not tied to any Input port. 2. If an Output port pushbutton is pressed a second time, it is deselected and the LED turns off. 3.
VM6404H User Manual 4. To switch Output ports 2, 3 and 4 to another Input port (and disconnect it from Input port 2), press another Input port pushbutton to which you want it tied. In the example below, Input port 3 has been pressed and is now connected to Output ports 2, 3 and 4. Note: 1. Pressing an Output port a second time deselects it. 2. Pressing the Cancel pushbutton once stops the Output Port Selection operation, and the LCD displays the active setting.
Chapter 3. Front Panel Configuration LCD Menu Organization The VM6404H has a built-in configuration utility via the front panel LCD, which can be controlled by pressing the MENU and front panel Input pushbuttons (1–4).
VM6404H User Manual Press Menu to return to the Main Screen IP Setting The IP Setting page displays the VM6404H’s IP configuration. The values in the LCD Menu are read-only and can be edited via the Browser GUI (Network, page 59). IP Address / Subnet Mask To view the VM6404H’s IP address and Subnet Mask, do the following: 1. From the Menu page, press 1 to see the IP Setting submenu. The IP address and Subnet Mask are then shown. IP Address: 192.168.0.60 Subnet Mask: 255.255.255.
Chapter 3. Front Panel Configuration Serial Port Setting To configure the VM6404H’s baud rate for its serial port connection, select Serial Port Setting from the Menu page. 1: IP Setting 2: Serial Port Setting : Next Baud Rate To set the VM6404H’s baud rate, do the following: 1. Select Baud Rate Setting from the Serial Port Setting submenu by pressing 1: 1: Baud Rate Setting 2. Press pushbuttons 1–4 to make your selection.
VM6404H User Manual Operation Mode The EDID Mode, CEC, OSD and Output Status features can be configured from the Operation Mode page.
Chapter 3. Front Panel Configuration 2. Press pushbuttons 1–4 to make your selection. 1: Port 1 2: Default (In use) 3: Remix 4: Customized EDID Mode options are: EDID Option Description 1: Port1 The EDID from port1 is passed to all video sources. 2: Default The default EDID is passed to all video sources. 3: Remix Uses the EDID of each connected display according to its connection when the VM6404H is first powered on, or immediately after pressing 3 to select the Remix option.
VM6404H User Manual OSD The On-Screen Display or OSD feature enables real-time text updates to appear on the display device’s screen for any configuration changes made to the Output port via the VM6404H’s front panel, IR remote control or Browser GUI. To configure the OSD setting for each output port, do the following: 1. From the Operation Mode page, press ▼ to go to the next page, then press pushbutton 1: 1: OSD 2: Output Status : Prev 2.
Chapter 3. Front Panel Configuration Output Status To configure the Output Status settings for each output port, do the following: 1. From the Operation Mode page, press ▼ to go to the next page, then press pushbutton 2: 1: OSD 2: Output Status : Prev 2. Press pushbuttons 1–4 to enable (ON) or disable (NA) the video/audio of the output port. OUTPUT 1 2 3 4 ON ON ON NA Note: The default Output Status setting is On. 3. Press Menu to return to the Menu page. 4.
VM6404H User Manual Security Mode The Security Mode page allows users to manage the VM6404H’s passwordrelated settings; the Password page configures the VM6404H to require a password for local operation after the LCD display times out or is powered off/ on; the Change Password option allows users to set a new password for the VM6404H.
Chapter 3. Front Panel Configuration Change Password 1. To change the password for accessing the unit, press pushbutton 2. 1. Password: Disable 2. Change Password 2. In the Old Password field, the cursor flashes at the first digit. Enter the old password (see Enter Password, page 14). If the old password is entered correctly, you can proceed to the next step.
VM6404H User Manual Save to a Profile The switch allows users to store up to 8 (numbered P1–P8) different connection profiles that can be saved and recalled later. The active Input-to-Output port connections on the LCD Main Screen is the configuration saved to a profile. When a user loads a profile, the change is immediate and the profile number is shown on the lower right corner of the LCD screen. To save a profile once the desired port connections are set, do the following: 1.
Chapter 3. Front Panel Configuration Play / Stop the Profile Schedule The final option in the menu allows users to play or stop the selected profile schedule (to learn more about switching between connection profiles, see Profile Pushbutton, page 30). To play or stop a profile, do the following: 1. Press the Menu pushbutton to access the Menu page, then ▼ to navigate to the next pages. Press pushbutton 2 to play the selected profile schedule. 1: Save to a Profile 2. Play the Profile Schedule : Prev 2.
VM6404H User Manual Profile Pushbutton The PROFILE pushbutton lets users conveniently switch between connection profiles that have been saved or added to the Profile List (see Profile List, page 35). If a Profile is in use, its profile number (P1–P8) is shown on the lower right corner of the LCD display.
Chapter 3. Front Panel Configuration IR Remote Control Operation The IR remote control (IR Remote Control, page 7) included with the VM6404H can be used to: change the Input source of any Output display power on/off individual Output displays; or power on/off all Output displays simultaneously Before using the remote control, a user must first plug the IR External Receiver into the rear panel of the VM6404H and place the receiver where the IR signal can be reached (see IR Port, page 6).
VM6404H User Manual Power on/off all Output displays To power on/off all Output displays simultaneously, with the remote control, do the following: 1. Press the ON or OFF pushbutton.* 2. Repeat step 1 to simultaneously change back the power status of all Output ports, to on or off, respectively. *The ON or OFF pushbuttons bring all displays to the same power status, regardless of the individual power statuses.
Chapter 4 Browser Operation Overview The VM6404H can be configured over a standard TCP/IP connection via its built-in Graphical User Interface (GUI). Because it can be accessed from anywhere over a network or the Internet, operators can easily log in via web browser. Security is ensured by password protection and user-configurable time-out. The VM6404H supports three levels of remote users with various privileges, and up to 32 users can log into the GUI at one time.
VM6404H User Manual Main Page The Main Page opens to the Profile List. This is where you configure the input to output connections by creating profiles. The page is divided into three parts: the Menu Bar, Profile List, and Profile Scheduling. Menu Bar The Menu Bar consists of the Settings icon and Logout button. Click Settings to enter the System Settings (see page 52). Click the Logout button to log out of the GUI.
Chapter 4. Browser Operation Profile List The Profile List lets you configure the input to output port connections by creating profiles to use. You can store up to 8 (VM6404H) differently configured profiles that can be saved and played by two methods: locally via the unit’s front panel pushbuttons and via the web GUI. Adding/Playing a Profile To configure a connection profile: 1. From the Profile List, click a [Profile]. 2.
VM6404H User Manual 4. New profiles appear in the Profile List, as shown here: 5. Select the profile and click Apply. 6. The profile appears in the large Play window and the connections start: Note: More information about Profile List page options are provided on the next page.
Chapter 4. Browser Operation Profile List Options Clicking a Profile or the Play window opens a pop-up menu with options. Profile Option Description Apply Click Apply to put the profile in the Play window. This allows you to start the profile connections. Edit Click Edit to configure the profile's input to output connections. Play Window Option Show OSD Description Check Show OSD to show/hide current connection information that appears on the display.
VM6404H User Manual Option Description Positioning Click Positioning to open a window that allows you to adjust the image position on each display. For Video Wall profiles, you can also set the Bezel Dimension, which is the frame thickness between each display. Remove Removes the profile from the Play window. Edit Click Edit to configure the profile's input to output connections.
Chapter 4. Browser Operation Profile Scheduling Profile Scheduling is located below the Profile List. Scheduling allows you to queue and play connection profiles in sequence for a specific amount of time. Option Description Click to edit profile schedule. Click to play profile schedule. Click to stop profile schedule. Click to change to next or previous profile.
VM6404H User Manual After selecting Edit, you will be presented with the following options. Option Description Click to add profiles to the schedule in the order to be played, left to right, then set the amount of time each profile plays. Click a profile for a pop-up menu to appear: Select Startup to use the profile as the starting point for the schedule. Click Replace to replace the selected profile with another profile. Click Remove to delete the profile from the schedule.
Chapter 4. Browser Operation Connection Profiles There are two types of profiles: Digital Signage and Video Wall. Digital Signage profiles are for displays where video is viewed on separate monitors.Video Wall profiles are for displays that are tiled together, where multiple monitors form one large screen – in various arrangements. Digital Signage Profile Each icon represents an output port and the connected display. The large number is the Input port selected for the display.
VM6404H User Manual Output Icon Option Output Icon Description Click an Output icon(s) to highlight it in green and use the Select Source menu to set the video options (see Select Source below). The large number is the Video Input port selected for the display. The small number (upper-left corner) is the Output port of the display. Mute / Video Click the speaker icon to mute the audio on/off. Click the video icon to turn the video off/on.
Chapter 4. Browser Operation Traditional View The Traditional View allows you to select the Input to Output connections using a simple grid. From an Output Port column, click a box to select it’s Input Port. The box will turn orange. Uncheck an Output Port box to disable the video for that Output Port. The column will turn dark grey. Check an Output Port box to enable the video for that Output Port. Click Save to save the profile. Click Save as to save as a different profile number.
VM6404H User Manual Video Wall Profile Each blank icon represents an Output port and the connected display. Use the icons to create Independent and Grouped Outputs. Independent Outputs will display video on a single monitor. Grouped Outputs will display video across multiple monitors as one large screen. Video Wall Options Click an icon to choose its Output and Video Input from the Display Preference menu (see page 47).
Chapter 4. Browser Operation Number of Displays / Bezel Dimensions Option Description Number of Displays Use the Horizontal and Vertical drop-down menu to select the number of displays that make up the video wall. Match this to the physical layout of the displays. Click Apply to set the layout. Auto Fill Click the Auto Fill checkbox and Apply to automatically incorporate all available outputs into the video wall.
VM6404H User Manual Blank Output Option Blank Icon Description Click Blank Output icons to highlight icons in green and use the Display Preferences menu to set the video options (see Display Preferences, page 48). Select a single icon to set the Output and Video Input for an independent display (see Independent Output, page 47). Select multiple icons and set the Video Input to group displays as one screen (see Grouping, page 47). You must first set the Output port for each icon.
Chapter 4. Browser Operation Independent Output Option Independent Output Description Independent Outputs are displays that have their own Video Input and Output selected. Independent Outputs: Display their own video Icons have their own color and Video Input Select an Independent Output and use the Display Preferences (page 48) menu select the Video Input. Drop-down Menu Use the drop-down menu to select the Output port. Mute / Video Click the speaker icon to mute the audio on/off.
VM6404H User Manual Group Option Group Description A Group (of Outputs) shares the same Video Input and displays the video together as one large screen. A Group of Outputs: Displays video across multiple monitors to form one screen Icons have the same color and Video Input number. Select a Group and use the Display Preferences menu to select the Video Input. To group outputs see Grouping, page 47. Mute / Video Click the speaker icon to mute the audio on/off.
Chapter 4. Browser Operation Option Description Video Input Use the drop-down menu to select the Video Input port. Radio Button Fit Width of Output(s): fits the video to the width of the display. Fit Height of Output(s): fits the video to the height of the display. Scale to Whole Output(s): fits the video on the entire display. Video Wall Example The example below shows a video wall with 4 displays. Each Group and Independent Output has a unique color.
VM6404H User Manual Output Options The Output Options page is used to configure HDMI Video options. HDMI Video Options HDMI Video Options allow you to set Seamless Switch options which determine how a display performs when the input port is changed. The Transition, Period and Scale Resolution apply only when Seamless Switching is on. Seamless Switch: Turning Seamless Switch on removes the video distortion and delay seen when an input port is switched.
Chapter 4. Browser Operation Use the top drop-down menu to apply an option to all ports, or lower drop-down menus to apply options per port. Click Save to save the settings. Click Save as to save the settings as a different profile number.
VM6404H User Manual System Settings Click the Settings link from the Main page for the System Settings to open on the General page: The General page allows you to edit Baud, language, OSD and CEC settings, and view Temperature and Fan information. The User Account page allows you to add and edit user accounts. The Port Name page allows you to name each input and output port. The Network page allows configuration of the network settings. The EDID page is used to set the EDID modes.
Chapter 4. Browser Operation General The General page has three sections: Temperature & Fan Status, OSD/CEC and Other. Temperature & Fan Status This section displays the VM6404H’s temperature and two fans’ statuses. Note: If the fans have stopped working or are switched off, they will appear as follows. OSD / CEC OSD: Sets the default OSD option for the port. When OSD is on: realtime text updates appear on the display for 10 seconds when configuration and port changes are made to the output.
VM6404H User Manual Options include: English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Simplified Chinese and Traditional Chinese. Use the Baud Rate drop-down menu to select a serial port setting. Options include: 9600, 19200, 38400 and 115200.
Chapter 4. Browser Operation User Account The User Account page lets you add, edit, or delete users and change the password for accessing the VM6404H’s GUI. Note: This is an Administrator only function. Add account– Click the Add account button to add another user to the list. The VM6404H supports up to 32 users at one time (see page 56 for more details). Edit – Click the Edit button to change user information. This option allows an Administrator to edit individual accounts.
VM6404H User Manual Add Account Use the Add Account / Edit User window to name a user, set the user’s password, add a description, and set the user’s permission level (see Permission Level, page 57) for accessing the VM6404H’s GUI. Fill in a username or edit an existing one. Enter a password and re-type the password to confirm. Note: Usernames and passwords accept multi-lingual characters, and must be 5–16 alphanumeric characters (excluding :;=[]+=/?\|). Passwords are case sensitive.
Chapter 4. Browser Operation Permission Level At the bottom of the New/Edit User page is the permission section, which is used to set a user’s permission level. The three available permission levels are as follows: Administrator – this level provides full access and control of the VM6404H, in addition to full User Management privileges. Advanced User – this level provides full access and control with no User Management privileges.
VM6404H User Manual Port Name The Port Name page lets you name the input and output ports for easy identification. To name an Input/Output port, enter a descriptive name of up to 16 multi-language characters (excluding :;=[]+=/?\|) in the corresponding field and click Save. Language characters available include: English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Simplified Chinese and Traditional Chinese.
Chapter 4. Browser Operation Network The Network page lets you configure the IP settings, website timeout, and Telnet settings for connecting to the VM6404H. Enable DHCP to allow the DHCP server to assign an IP address to the VM6404H. Select Disable to enter your own static IP address settings for the device. Click Cancel to use the following default values: IP Address – 192.168.0.60 Subnet Mask – 255.255.255.0 Default Gateway – 192.168.0.
VM6404H User Manual EDID The EDID Settings page lets users view and select an EDID Mode so that the VM6404H can use the best resolution for its display(s). Note: The EDID Mode can also be selected via the Front Panel pushbuttons – see EDID Mode, page 22. Extended Display Identification Data (EDID) is a data format that contains a display's basic information and is used to communicate with the video source/ system.
Chapter 4. Browser Operation EDID Mode In the left panel of the page, users can select a pre-configured EDID Mode using the EDID Mode radio buttons. Select the EDID Mode to use and click Apply. The VM6404H uses the settings configured for that EDID mode. Options are: ATEN Default: All ports' EDID are the same as the hardware default EDID. Port 1 Mode: All ports' EDID are the same as Port1's EDID. Remix: All ports' EDID use the best display resolution. Customized: See Customized Mode, see page 64.
VM6404H User Manual Customized Mode Use the Customized Mode to automatically retrieve and save the EDID settings of a connected monitor/display device to an input source port. In the left-most panel of the page, select Customized from the EDID Mode section and click Apply. Port EDID Status: Select which input source port you want to store the EDID configuration (01–08).
Chapter 4. Browser Operation EDID & CEA Description The right panel of the screen lets users view the configuration of the EDID and CEA Modes selected: From the left column, click the option that you want to view and/or edit. There are two categories: EDID (Extended Display Identification Data) and CEA (Consumer Electronics Association). When you highlight the menu items on the left column, the right column displays the current settings for the corresponding EDID configuration.
VM6404H User Manual Customized EDID Settings The EDID structure is comprised of 128 bytes in total – each heading shown in the left column corresponds to a specific number of bytes. The pages for the pre-configured EDID Modes (Port 1, Default and Remix) cannot be edited. The pages for the Customized EDID, which can be edited, are discussed in the proceeding sections: Established Timings This page lists video resolutions/timings that display devices can support.
Chapter 4. Browser Operation Standard Timings This page shows eight resolutions/timings that display devices can support in addition to those listed in the Established Timings page. Select the H Active Pixel from the drop-down menu. Select the Aspect Ratio from the drop-down menu. Click Save to apply the changes. Detail Timing / Display Description This screen gives more video resolution options, and provides resolution/ timing details.
VM6404H User Manual Monitor Description This screen lets you specify the viewing specifications, namely horizontal and vertical scan ranges and pixel clock rate, of your monitor/display device. Enter the values that correspond to your device and click Save to apply the changes.
Chapter 4. Browser Operation CEA Settings CEA is an extension data of the EDID structure, which further extends the standard definitions of EDID to support advanced features of monitors/display devices. Display Support This screen describes the display’s basic digital components. Select the YCbCr mode applicable to your display and click Save.
VM6404H User Manual Video Data This screen lists additional video resolution/timing displays that may be supported by other devices, other than PC monitors (for example, 1080i). Select the native resolution of the attached display device. Select the resolutions, refresh rate, and aspect ratio that work with the attached monitor/display device. You may also choose from supported YCBCR 4:2:0 alternative Click Clear to deselect all the items. Click Save to apply the changes.
Chapter 4. Browser Operation Audio Data This screen lets you select advanced audio configurations for your device. Use the drop down menu to select the Audio Format (1~6) applicable to your audio output device, and click Save to apply the changes. Detail Timing / Display Description This screen gives more video resolution options, and provides resolution/ timing details (in addition to those specified in the EDID structure).
VM6404H User Manual Firmware The Firmware page lets users view information about the firmware version currently in use and upgrade it if needed. This is an Administrator only function. To upgrade the VM6404H’s firmware, do the following: 1. Use the Browse button to locate the firmware upgrade file. Make sure you have the correct file saved on your PC. 2. Click Upgrade to begin the upgrade procedure.
Chapter 4. Browser Operation HDCP The HDCP page lets users view and set HDCP key settings between input and output ports for digital copy protection and to ensure Seamless Switching between different devices. This is an Administrator and Advanced User only function. Input Here users can define whether port content is HDCP 2.2, HDCP 1.4 or nonHDCP enabled, either individually or by applying one setting to all ports.
VM6404H User Manual Telnet Operation The VM6404H can be operated and configured via a remote terminal session using Telnet. To log into the VM6404H by means of a Telnet session, do the following: 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the VM6404H’s IP address in the following way: telnet [IP address]:23 3. Press Enter. The login screen appears. At the login prompt, provide your Username and Password.
Chapter 4. Browser Operation 2. GT – Set gateway address GT Old gateway address: 192.168.0.1 New gateway address: 3. IM – Set IP subnet mask IM Old IP subnet mask: 255.255.255.0 New IP subnet mask: 4. IP – Set IP address IP Old IP address: 192.168.0.60 New IP address: 5. LO – Load connections from profile LO 01 Load profile 01 OK. 6. PW – Change password PW Old password: ******** New password: 7.
VM6404H User Manual 9. SB – Set serial port baud rate SB 96 Serial port baud rate is set to 9600 10. SS – Switch input to specified output SS 01,03 Switch input 01 to output 03 11. SV – Save the current connections into a profile SV 01 Save the current connections into profile 01 12. TI – Set timeout TI 30 Set 30 minute timeout 13. VR – Software version information VR Software version 1.0.
Chapter 5 RS-232 Commands Serial Control Protocol Commands The VM6404H’s built-in bi-directional RS-232 serial interface allows system control through a high-end controller or PC.
VM6404H User Manual Verification After entering a command, a verification message appears at the end of the command line as follows: Command OK - indicates that the command is correct and successfully performed by the switch Command incorrect - indicates that the command has the wrong format and/or values.
Chapter 5. RS-232 Commands Switch Port Command The Switch Port command allows you to switch ports on the VM6404H. The formula for the Switch command is as follows: Command + Input + Number + Output + Number + Control + [Enter] 1. For example, to switch input port 02 to output port 04, type: sw i02 o04 [Enter] 2. To switch output port 04 to the next port, type: sw o04 + [Enter] 3.
VM6404H User Manual 3. The Port Number can be skipped, and the default value will be used. The following table lists the available Switch Port commands: Command Input Command Input Port sw i xx 78 Output Output Control Command Port Enter Description o yy * [Enter] Switch Input Port xx to Output Port yy (xx:01~04; yy:01~04, *) sw o yy * on off [Enter] Turn on Output Port yy Turn off Output Port yy (yy:01~04, *) sw o yy * + - [Enter] Switch Output port yy to next Output port.
Chapter 5. RS-232 Commands EDID Mode Command Extended Display Identification Data (EDID) is a data that contains a display's basic information and is used to communicate with the video source. The formula for the EDID command is as follows: Command + Control + [Enter] 1.
VM6404H User Manual Mute Command Mute allows you to enable or disable an output port(s) audio. The formula for the Mute command is as follows: Command + Output + Number + Control + [Enter] 1.
Chapter 5. RS-232 Commands CEC Command Consumer Electronics Control (CEC) allows interconnected HDMI devices to communicate and respond to the same remote control. The formula for the CEC command is as follows: Command + Output + Number + Control + [Enter] 1.
VM6404H User Manual Scaling Command The Scaling command allows you to set a resolution for scaling the display connected to an output port. The formula for the Scaling command is as follows: Command + Output + Number + Control + [Enter] 1. For example, to turn scaling off for output port 02, type: scaling o02 off [Enter] 2. To set the scaling for output port 04 to 1920x1080@60Hz, type: scaling o04 1080p [Enter] 3.
Chapter 5. RS-232 Commands Note: 1. Each command string can be separated with a space. 2. The Port Number command string can be skipped, and the default value will be used.
VM6404H User Manual Echo Command The Echo function updates the RS232 controller when operations are made via the front panel pushbuttons, web browser, or telnet. The changes echo back to the RS232 controller to keep the settings in sync with the device. The formula for the Echo command is as follows: Command + Control + [Enter] 1.
Chapter 5. RS-232 Commands Black Screen Command The Black Screen command turns a display screen black when no source signal is detected. This prevents the display from showing the default blue or other color used when no source signal is detected. The formula for the Black Screen command is as follows: Command + Control + [Enter] 1.
VM6404H User Manual Read Command The Read command allows you to view the current configuration, firmware and other information about the device. The formula for the Read command is as follows: Command + [Enter] 1. To view information about the device, type: read [Enter] The following table shows the possible values for the Read command: Command read Description Read command Note: Each command string can be separated with a space.
Chapter 5. RS-232 Commands Baud Rate Command The Baud Rate command allows you to set the RS-232 data rate for the VM6404H to use. Options are 9600, 19200 (default) 38400 and 115200. The formula for the Baud Rate command is as follows: Command + Control + [Enter] 1.
VM6404H User Manual Save/Load Profile Command The Save/Load Profile command allows you to save and load connection profiles. Saving profiles will save the connections currently in use. The formula for the Save/Load Profile command is as follows: Command + Profile + Number + Control + [Enter] 1.
Chapter 5. RS-232 Commands OSD Command To enable or disable the On-Screen Display (OSD) using the following command: Command + Control + [Enter] 1. For example, to enable the OSD, type: osd on [enter] The following tables show the possible values for the OSD command: Command osd Description Enable / Disable the OSD Control Description on OSD is enabled (default) off OSD is disabled Note: Each command string can be separated with a space.
VM6404H User Manual RS-232 Pin Assignment Pin Description Pin Description 1 Not connected 6 Not connected 2 RXD 7 Not connected 3 TXD 8 Not connected 4 Not connected 9 Not connected 5 GND 90
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. This product is for indoor use only. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers.
VM6404H User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
VM6404H User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iv: North America Email Support Online Technical Support support@aten-usa.com Troubleshooting Documentation Software Updates Telephone Support http://www.aten-usa.
Appendix Specifications Function Video Input Interface Video Output Video VM6404H 4 x HDMI Type A Female (Black) Impedance 100Ω Max. Distance 1.8 m Interface 4 x HDMI Type A Female (Black) Impedance 100Ω Max. Distance 15 m Max. Data Rate 10.2 Gbps (3.40 Gbps per lane) Max. Pixel Clock 340 MHz Compliance HDMI (3D, Deep Color, 4K) HDCP 2.2 Compatible Consumer Electronics Control (CEC) Max.
VM6404H User Manual Function Environme nt Physical Properties Operating Temp. Storage Temp. 0–50ºC -20–60ºC Humidity 0–80% RH, Non-Condensing Housing Metal Weight 5.02 kg Dimensions (L x W x H) 96 VM6404H 43.24 x 35.23 x 4.
Appendix Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.