User`s guide

38 Troubleshooting
General Problems
Problem Possible Solution
Computer Does
Not Boot-Up
Properly
• Verify that the installation instructions were properly
followed.
• Check that the card is properly installed in your
system and connected to your monitor.
• If you have problems during start-up, restart your
computer in Safe Mode.
While starting Windows® 2000 and Windows® XP,
press and hold F8 until you see the Windows®
Advanced Options Menu. Use the arrow keys to select
Safe Mode, and press Enter.
• Check the system configuration utility of your
operating system for the interrupt assignments.
• Make sure that the auxilary power cable is attached to
the graphics card.
• Contact ATI’s Customer Care or your local technical
support.
No Display • Check that the card is seated properly in its expansion
slot.
• Ensure that the monitor cable is securely fastened to
the card.
• Make sure that the monitor and computer are plugged
in and receiving power.
• If necessary, disable any built-in graphics capabilities
on your mother board. For more information, consult
your computer’s manual or manufacturer. (Note: some
manufacturers do not allow the built-in graphics to be
disabled or to become the secondary display.)
• Make sure that you selected the appropriate monitor
when you installed your enhanced driver.
• Make sure that the auxilary power cable is attached to
the graphics card.