User`s guide

12 Additional Accessories
Additional Accessories
Additional and replacement cables, installation CD-ROMs, manuals, and
other accessories for ATI products can be purchased from the online ATI store
at:
ati.com/online/accessories
Product Registration
To activate Customer Care you must register your product with ATI at:
Dropped Frames
During Video
Recording
Dropped frames during video recording indicates that
some part of the system is not fast enough to keep up with
the recording. Recording video is a very demanding task
for even the most powerful system. To achieve the best
results, you must dedicate the PC to recording, and
ensure that nothing else is active during recording.
• Defragment your hard drive.
• A large, dedicated disk is recommended if you plan to
do much video recording.
• Ensure that DMA is enabled for your hard drive, to
improve disk access speed and free up the system
CPU.
• Close all other running tasks, including those in the
System Tray — clock, popup reminders, virus
scanners, etc.
• Close and exit from any Task Scheduler.
• Do not log on to your network.
• Do not connect USB devices while recording.
• Do not open or close CD-ROM trays while recording.
• Do not move the mouse while recording.
Poor TV
Reception
• If you use an indoor antenna, you will get the best
results with an amplified model. Place it as far away
from the PC monitor as possible, to avoid interference.
• Splitting the cable or antenna input can reduce the
signal quality. For the best reception, connect the cable
or antenna directly to your card.
Video & TV Problems
Problem Possible Solution