User Guide

22 Troubleshooting
No television audio
1 Start the TV Tuner, and then click the Setup button in
the TV Tuner control panel.
2 Select the Display tab, and then select Initialization Wizard
within the Display tab.
3 Select the appropriate audio source from within the TV
Sound Initialization Wizard.
Remember: to hear audio from the television, you must
make a connection between your TV WONDER PRO card
and your sound card. See Audio Connection on page 9.
No MULTVIEW audio
If you have one audio card or an integrated audio chip, you must
connect one audio path internally (CD-In, for example) and the
other externally (Line-In, for example).
If you have two audio cards or one audio card and an integrated
audio chip, you can connect both audio paths internally,
externally, or one internally and the other externally.
Video Problems
Video is unstable
Check that you are using the correct broadcast standard
format for your region.
Check the quality of your incoming TV signal on another
receiver; bad reception may be the cause.
Video is black and white only
Check the connectors setting to make sure you have selected
the correct input (CATV, Composite, or S-Video) for your
video source device.
No video or audio
Check that the audio and video connectors are securely
plugged into the correct jacks.
Check that the TV WONDER PRO tuner card is securely
seated in its PCI slot. If the problem still exists, try a different
PCI expansion slot.