Wireless G Router User Manual AWGR54
Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Benefits of a Home Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Advantages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 1 2 3 Benefits of a Home Network • Share one high-speed Internet connection with all the computers in your home 4 • Share resources, such as files and hard drives among all the connected computers in your home 5 • Share a single printer with the entire family • Share documents, music, video, and digital pictures 6 • Store, retrieve, and copy files from one computer to another • Simultaneously play games online, check Internet email, and chat 7 8 Advantages of a Wireless Network
Introduction Placement of your Router for Optimal Performance Important Factors for Placement and Setup Your wireless connection will be stronger the closer your computer is to your Router. Typical indoor operating range for wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade somewhat as the distance between your Router and connected devices increases. This may or may not be noticeable to you.
Introduction Avoid Obstacles and Interference Avoid placing your Router near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless communication include: • Refrigerators 1 2 3 • Washers and /or dryers • Metal cabinets 4 • Large aquariums • Metallic-based, UV-tinted windows If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path (between your computers and Router). 3.
Introduction • Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices. • For Ativa wireless networking products, use the detailed Site Survey and wireless channel information included with your Wireless Network Card or Adapter. See your Network Card’s user guide for more information. These guidelines should allow you to cover the maximum possible area with your Router. 5.
Introduction US: 1-866-91-ATIVA (1-866-912-8482) 1 2 3 4 5 6 7 8 9 10 5 section For more information regarding our networking products, visit our website at www.ativasupport.
Product Overview Product Features In minutes you will be able to share your Internet connection and network your computers. The following is a list of features that make your new Ativa Wireless G Router an ideal solution for your home or small office network. Works with Both PCs and Mac® Computers The Router supports a variety of networking environments including Mac OS ® X v10.x, AppleTalk ®, Linux ®, Windows ® 98, Me, NT ®, 2000, and XP, and others.
Product Overview Integrated 10/100 4-Port Switch Universal Plug-and-Play (UPnP) Compatibility UPnP (Universal Plug-and-Play) is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. 1 2 3 4 5 Support for VPN Pass-Through If you connect to your office network from home using a VPN connection, your Router will allow your VPN-equipped computer to pass through the Router and to your office network.
Product Overview Integrated 802.11g Wireless Access Point 802.11g is an exciting new wireless technology that achieves data rates up to 54Mbps, nearly five times faster than 802.11b. MAC Address Filtering For added security, you can set up a list of MAC addresses (unique client identifiers) that are allowed access to your network. Every computer has its own MAC address. Simply enter these MAC addresses into a list using the Web-Based Advanced User Interface and you can control access to your network.
Knowing your Router Package Contents 1 Ativa Wireless G Router • Quick Installation Guide • Ativa Easy Install Wizard Software CD with User Manual • Ativa RJ45 Ethernet Networking Cable • Power Supply 2 3 4 System Requirements • Broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) connection 5 • At least one computer with an installed network interface adapter • TCP/IP networking protocol installed on each computer 6 • RJ45 Ethernet networking cable • Intern
Knowing your Router The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better organization and utility. The LED indicators are easily visible on the front of the Router to provide you with information about network activity and status. (5) (4) (1) (2) (3) 1. Power/Ready LED When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. During this time, the Power/Ready LED blinks.
Knowing your Router 4. Modem Status LED This LED lights in BLUE to indicate that your modem is connected properly to the Router. It blinks rapidly when information is being sent over the port between the Router and the modem. No WAN Link Solid Blue Good WAN Link Blinking Blue WAN Activity Internet LED This unique LED shows you when the Router is connected to the Internet. When the light is OFF, the Router is NOT connected to the Internet.
Knowing your Router (6) (7) (8) 6. (9) Reset button is located on the side of the unit. Power Jack Connect the included 5V DC power supply to this jack. 7. Connections to Computers (Wired Computer Ports) Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto-uplinking ports for standard UTP category 5 or 6 Ethernet cable. The ports are labeled 1 through 4. These ports correspond to the numbered LEDs on the front of the Router. 8.
Knowing your Router 9. Reset Button a. Resetting the Router Push and release the “Reset” button. The lights on the Router will momentarily flash. The Power/Ready light will begin to blink. When the Power/Ready light becomes solid again, the reset is complete. b. Restoring the Factory Defaults Press and hold the “Reset” button for at least 10 seconds, then release it. The lights on the Router will momentarily flash. The Power/Ready light will begin to blink.
Connecting and Configuring your Router Verify the contents of your box. You should have the following: • Ativa Wireless G Router • Quick Installation Guide • Ativa Easy Install Wizard Software CD with User Manual • RJ45 Ethernet Networking Cable (for connection of the Router to the computer) • Power Supply • Wireless Security Setup Guide Modem Requirements Your cable or DSL modem must be equipped with an RJ45 Ethernet port. Many modems have both an RJ45 Ethernet port and a USB connection.
Connecting and Configuring your Router IMPORTANT: Run the Easy Install Wizard software from the computer that is directly connected to the cable or DSL modem. DO NOT CONNECT THE ROUTER AT THIS TIME. Run the Easy Install Wizard Software 2 3 4 1.1 Shut down any programs that are running on your computer at this time. 1.2 Make sure you have the following items at the computer that is now directly connected to the cable or DSL modem. DO NOT CONNECT THE ROUTER AT THIS TIME.
Connecting and Configuring your Router Welcome Screen After you insert the CD into your CD-ROM drive, the Wizard’s welcome screen will appear. Make sure you have not connected the Router at this point. If you have connected your Router, please reconnect your computer directly to the modem. Click “Run the Easy Install Wizard” when you are ready to move on. Progress Screen The Easy Install Wizard will show you a progress screen each time a step in the setup has been completed.
Connecting and Configuring your Router Step 2 1 Set up the Hardware The Wizard will walk you through connecting your Router to your computer and modem. Follow the steps on the screen using the pictures as a guide. the cable connected between your modem and the networking port on your computer. Unplug this cable from the computer and plug it into the modem port on the Router. Click “Next” to continue. 2.2 This step instructs you to locate the BLUE cable that is included with your Router.
Connecting and Configuring your Router 2.4 This step instructs you to look at the lights on the front of your Router. Make sure the appropriate lights are ON. Refer to the Easy Install Wizard software on your computer’s screen for more details. Click “Next” to continue. Note: The Easy Install Wizard may ask you to reboot your computer. If it does, reboot your computer and proceed with the installation. Step 3 Check the Connection 3.
Connecting and Configuring your Router 3.3 Wireless Setup 1 2 3 4 Step 4 Secure your Network 5 4.1 After connection has been established, you will be prompted by the Easy Install Wizard to select your desired security level. 4.2 WEP and WPA are the two security options. If you do not want security or would prefer to install at a later time, click the radio button next to “NONE” and click “Next.” 4.3 The Wi-Fi Protected Access (WPA) security option features a two-password setup.
Connecting and Configuring your Router Step 5 Configure the Router The Wizard will now transfer all of the configuration information to the Router. This will take approximately one minute. During this time, do not turn off the Router or computer. The Router will restart itself at the end of this step. 5.1 Checking Internet The Wizard will now check for an Internet connection. This can take a few minutes. The Wizard may not detect a connection right away. If not, it will retry a number of times.
Connecting and Configuring your Router Congratulations. You have finished installing your new Ativa Router. You are ready to set up the other computers in your home. You can also add computers to your Router anytime you want.
Alternate Setup Method The Web-Based Advanced User Interface is a web-based tool that you can use to set up the Router if you don’t want to use the Easy Install Wizard. You can also use it to manage advanced functions of the Router.
Alternate Setup Method 1.5 Turn your cable or DSL modem on by reconnecting the power supply to the modem. Mac or PC computer that was originally connected to the cable or DSL modem Network cable (to computer) To power adapter 1 2 3 4 6 Existing networking cable (came with modem) Note: Your Router may have ports in different locations than depicted in the illustration above. 1.6 Before plugging the power cord into the Router, plug the cord into the wall, then plug the cord into the Router’s power jack.
Alternate Setup Method Step 2 Set up your Computer’s Network Settings to Work with a DHCP Server See the section in this User Manual called “Manually Configuring Network Settings” for directions. Step 3 Configure the Router Using the Web-Based Advanced User Interface Using your Internet browser, you can access the Router’s Web-Based Advanced User Interface. In your browser, type “192.168.2.1” ( you do not need to type in anything else such as “http://” or “www”). Then press the “Enter” key.
Alternate Setup Method Logging out of the Router One computer at a time can log into the Router for the purposes of making changes to the settings of the Router. Once a user has logged in to make changes, there are two ways that the computer can be logged out. Clicking the “Logout” button will log the computer out. The second method is automatic. The login will time out after a specified period of time. The default login time-out is 10 minutes. This can be changed from 1 to 99 minutes.
Alternate Setup Method 2. Home Button The “Home” button is available in every page of the UI. Pressing this button will take you back to the home page. 3. Internet Status Indicator This indicator is visible in all pages of the UI, indicating the connection status of the Router. When the indicator says “connection OK” in GREEN, the Router is connected to the Internet. When the Router is not connected to the Internet, the indicator will read “no connection” in RED.
Alternate Setup Method 5. Help Button The “Help” button gives you access to the Router’s help pages. Help is also available on many pages by clicking “more info” next to certain sections of each page. 6. Shows you the settings of the Local Area Network (LAN) side of the Router. Changes can be made to the settings by clicking on any one of the links (IP Address, Subnet Mask, DHCP Server) or by clicking the “LAN” “Quick Navigation” link on the left side of the screen.
Alternate Setup Method Step 4 Configure your Router for Connection to your Internet Service Provider (ISP) The “Internet /WAN” tab is where you will set up your Router to connect to your Internet Service Provider (ISP). The Router is capable of connecting to virtually any ISP’s system provided you have correctly configured the Router’s settings for your ISP’s connection type. Your ISP connection settings are provided to you by your ISP.
Alternate Setup Method Setting your Connection Type From the “Connection Type” page, you can select the type of connection you use. Select the type of connection you use by clicking the button (1) next to your connection type and then clicking “Next” (2).
Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Dynamic IP A dynamic connection type is the most common connection type used with cable modems. Setting the connection type to “dynamic” in many cases is enough to complete the connection to your ISP. Some dynamic connection types may require a host name. You can enter your host name in the space provided if you were assigned one. Your host name is assigned by your ISP.
Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Static IP A static IP address connection type is less common than other connection types. If your ISP uses static IP addressing, you will need your IP address, subnet mask, and ISP gateway address. This information is available from your ISP or on the paperwork that your ISP left with you. Type in your information, then click “Apply Changes” (5).
Alternate Setup Method Setting your ISP Connection Type to PPPoE Most DSL providers use PPPoE as the connection type. If you use a DSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service. If you have an Internet connection in your home or small office that doesn’t require a modem, you may also use PPPoE.
Alternate Setup Method 1. User Name This space is provided to type in your user name that was assigned by your ISP. 2. 3. Password 2 Type in your password and re-type it into the “Retype Password” box to confirm it. 3 Service Name 5 MTU The MTU setting should never be changed unless your ISP gives you a specific MTU setting.
Alternate Setup Method Setting Custom Domain Name Server (DNS) Settings A “Domain Name Server” is a server located on the Internet that translates Universal Resource Locators (URLs) like “www.ativasupport.com” into IP addresses. Many Internet Service Providers (ISPs) do not require you to enter this information into the Router. The “Automatic from ISP” box (1) should be checked if your ISP did not give you a specific DNS address.
Alternate Setup Method Configuring your WAN Media Access Controller (MAC) Address 1 2 3 4 5 6 7 8 9 10 35 section All network components including cards, adapters, and routers, have a unique “serial number” called a MAC address. Your Internet Service Provider may record the MAC address of your computer’s adapter and only let that particular computer connect to the Internet service. When you install the Router, its own MAC address will be “seen” by the ISP and may cause the connection not to work.
Alternate Setup Method Cloning your MAC Address To clone your MAC address, make sure that you are using the computer that was ORIGINALLY CONNECTED to your modem before the Router was installed. Click the “Clone” button (1). Click “Apply Changes” (3). Your MAC address is now cloned to the Router. Entering a Specific MAC Address In certain circumstances you may need a specific WAN MAC address. You can manually enter one in the “MAC Address” page.
Using the Web-Based Advanced User Interface Viewing the LAN Settings Clicking on the header of the “LAN Setup” tab (1) will take you to its header page. A quick description of the functions can be found here. To view the settings or make changes to any of the LAN settings, click on “LAN Settings” (2) or to view the list of connected computers, click on “DHCP Client List” (3).
Using the Web-Based Advanced User Interface Changing LAN Settings All settings for the internal LAN setup of the Router can be viewed and changed here. (1) (2) (3) (4) (5) (6) 1. IP Address The “IP address” is the internal IP address of the Router. The default IP address is “192.168.2.1”. To access the Web-Based Advanced User Interface, type this IP address into the address bar of your browser. This address can be changed if needed.
Using the Web-Based Advanced User Interface 3. DHCP Server The DHCP server function makes setting up a network very easy by assigning IP addresses to each computer on the network automatically. The default setting is “On”. The DHCP server can be turned OFF if necessary; however, in order to do so you must manually set a static IP address for each computer on your network. To turn off the DHCP server, select “Off” and click “Apply Changes”. 4. IP Pool 5.
Using the Web-Based Advanced User Interface Viewing the DHCP Client List Page You can view a list of the computers (known as clients), which are connected to your network. You are able to view the IP address (1) of the computer, the host name (2) (if the computer has been assigned one), and the MAC address (3) of the computer’s network interface card (NIC). Pressing the “Refresh” (4) button will update the list. If there have been any changes, the list will be updated.
Using the Web-Based Advanced User Interface Changing the Wireless Network Name (SSID) To identify your wireless network, a name called the SSID (Service Set Identifier) is used. The default SSID of the Router is “Ativa54g”. You can change this to anything you want to or you can leave it unchanged. If there are other wireless networks operating in your area, you will want to make sure that your SSID is unique (does not match that of another wireless network in the area).
Using the Web-Based Advanced User Interface Using the Wireless Mode Switch Your Router can operate in three different wireless modes: “g and b”, “g only”, and “b only”. The different modes are explained on the next page.
Using the Web-Based Advanced User Interface g and b Mode In this mode, the Router is compatible with 802.11b and 802.11g wireless clients simultaneously. This is the factory default mode and ensures successful operation with all Wi-Fi-compatible devices. If you have a mix of 802.11b and 802.11g clients in your network, we recommend setting the Router to g and b mode. This setting should only be changed if you have a specific reason to do so. g only Mode g only mode works with 802.11g clients only.
Using the Web-Based Advanced User Interface Using the Broadcast SSID Feature Note: This advanced feature should be employed by advanced users only. For security, you can choose not to broadcast your network’s SSID. Doing so will keep your network name hidden from computers that are scanning for the presence of wireless networks. To turn off the broadcast of the SSID, remove the check mark from the box next to “Broadcast SSID”, and then click “Apply Changes”. The change is immediate.
Using the Web-Based Advanced User Interface Securing your Wi-Fi® Network Here are a few different ways you can maximize the security of your wireless network and protect your data from prying eyes and ears. This section is intended for the home, home office, and small office user. At the time of this User Manual’s publication, there are three encryption methods available.
Using the Web-Based Advanced User Interface 128-Bit WEP As a result of 64-bit WEP’s potential security weaknesses, a more secure method of 128-bit encryption was developed. 128-bit encryption includes a key length of 104 bits plus 24 additional bits of system-generated data (128 bits total). Some hardware manufacturers refer to 128-bit as 104-bit encryption.
Using the Web-Based Advanced User Interface WPA (Wi-Fi Protected Access) WPA (Wi-Fi Protected Access) is a new Wi-Fi standard that was designed to improve upon the security features of WEP. To use WPA security, the drivers and software of your wireless equipment must be upgraded to support WPA. These updates will be found on the wireless vendor’s website. There are two types of WPA security, WPA-PSK (no server) and WPA (with radius server).
Using the Web-Based Advanced User Interface Network key= MyPassword ���������� ������������ Network key= MyPassword Network key= MyPassword ����������������� ���������� ������������� Network key= WRONG Password ����������� ������������ The Wireless G Desktop Card cannot access the network because it is using a different network key than the network key that is configured on the Wireless G Router.
Using the Web-Based Advanced User Interface Using a Hexadecimal Key A hexadecimal key is a combination of numbers and letters from A–F and 0–9. 64-bit keys are five two-digit numbers. 128-bit keys are 13 two-digit numbers. For instance: 1 2 3 AF 0F 4B C3 D4 = 64-bit key C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key In the boxes below, make up your key by writing in two characters between A–F and 0–9 in each box.
Using the Web-Based Advanced User Interface WEP Setup 64-Bit WEP Encryption 1. Select “WEP” from the “Security” menu’s “Allowed Client Type”. 2. Select “64-bit” as the WEP mode. 3. After selecting your WEP encryption mode, you can enter your key by typing in the hex key manually, or you can put a check mark in “Passphrase”, then type in your passphrase. Click “Apply Changes” to generate four different hex keys. A hex (hexadecimal) key is a combination of numbers and letters from A–F and 0–9.
Using the Web-Based Advanced User Interface 128-Bit WEP Encryption Note to Mac users: The passphrase option will not operate with Apple 1 AirPort. To configure encryption for your Mac computer, set the encryption using the manual method described in the next section. 2 1. Select “WEP” from the “Security” menu’s “Allowed Client Type”. 2. Select “128-bit” as the WEP mode. 3 3.
Using the Web-Based Advanced User Interface Changing the Wireless Security Settings Your Router is equipped with WPA (Wi-Fi Protected Access), the latest wireless security standard. It also supports the legacy security standard, WEP (Wired Equivalent Privacy). By default, wireless security is disabled. To enable security, you must first determine which standard you want to use. To access the security settings, click “Security” on the “Wireless” tab.
Using the Web-Based Advanced User Interface Setting WPA/WPA2 1. Select “WPA/WPA2” or “WPA2 only” from the “Allowed Client Type”. 2. Select “Pre-shared key” as the authentication type. 3. Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. This pre-shared key will allow users full access to your network including shared files and printers. 1 2 3 Click “Apply Changes” to finish.
Using the Web-Based Advanced User Interface Setting up WPA for Wireless Desktop and Wireless Notebook Cards that are NOT Manufactured by Ativa If you do NOT have an Ativa Wireless G Notebook Card and it is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download. Please note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time.
Using the Web-Based Advanced User Interface 4. Under the “Wireless Networks” tab, click the “Configure” button and you will see the following screen. 1 2 3 4 5 7 8 5. For a home or small business user, select “WPA-PSK” under “Network Authentication”. Note: Select “WPA” if you are using this computer to connect to a corporate network that supports an authentication server such as a radius server. Please consult your network administrator for further information. 6.
Using the Web-Based Advanced User Interface Using the Access Point Mode Note: This advanced feature should be employed by advanced users only. The Router can be configured to work as a wireless network access point. Using this mode will defeat the NAT IP sharing feature and DHCP server. In Access Point (AP) mode, the Router will need to be configured with an IP address that is in the same subnet as the rest of the network that you will bridge to. The default IP address is 192.168.2.
Using the Web-Based Advanced User Interface Configuring the Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including: • IP Spoofing • SYN flood 1 2 3 • Land Attack • UDP flooding 4 • Ping of Death (PoD) • Tear Drop Attack 5 • Denial of Service (DoS) 6 • IP with zero length 7 • RIP defect • Smurf Attack 8 • Fragment flooding • TCP Null Scan The firewall also masks common ports that are frequently used to attack networks.
Using the Web-Based Advanced User Interface Configuring Internal Forwarding Settings The “Virtual Servers” function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network. Since your internal computers are protected by a firewall, computers outside your network (over the Internet) cannot get to them because they cannot be “seen.
Using the Web-Based Advanced User Interface Setting Client IP Filters The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. 1 2 3 4 5 7 8 To restrict Internet access to a single computer, for example, enter the IP address of the computer you wish to restrict access to in the IP fields (1). Next, enter “80” in both the port fields (2).
Using the Web-Based Advanced User Interface Setting MAC Address Filtering The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access. When you enable this feature, you must enter the MAC address of each client (computer) on your network to allow network access to each.
Using the Web-Based Advanced User Interface Enabling the Demilitarized Zone (DMZ) The DMZ feature allows you to specify one computer on your network to be placed outside of the firewall. This may be necessary if the firewall is causing problems with an application such as a game or video conferencing application. Use this feature on a temporary basis. The computer in the DMZ is NOT protected from hacker attacks.
Using the Web-Based Advanced User Interface WAN Ping Blocking Computer hackers use what is known as “pinging” to find potential victims on the Internet. By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that something of interest might be there. The Router can be set up so it will not respond to an ICMP ping from the outside. This heightens the level of security of your Router.
Using the Web-Based Advanced User Interface Utilities Tab This screen lets you manage different parameters of the Router and perform certain administrative functions.
Using the Web-Based Advanced User Interface Restarting the Router Sometimes it may be necessary to restart or reboot the Router if it begins working improperly. Restarting or rebooting the Router will NOT delete any of your configuration settings. Restarting the Router to Restore Normal Operation 1. Click the “Restart Router” button. 2. The following message will appear. Click “OK”. 3. The following message will appear. Restarting the Router can take up to 25 seconds.
Using the Web-Based Advanced User Interface Restoring Factory Default Settings Using this option will restore all of the settings in the Router to the factory (default) settings. It is recommended that you back up your settings before you restore all of the defaults. 1. Click the “Restore Defaults” button. 1 2 3 4 2. 5 6 7 3. 4. 8 The following message will appear. Restoring the defaults includes restarting the Router. It can take up to 25 seconds.
Using the Web-Based Advanced User Interface Saving a Current Configuration You can save your current configuration by using this feature. Saving your configuration will allow you to restore it later if your settings are lost or changed. It is recommended that you back up your current configuration before performing a firmware update. 1. Click “Save”. A window called “File Download” will open. Click “Save”. 2.
Using the Web-Based Advanced User Interface 3. When the save is complete, you will see the following window. Click “Close”. 1 2 The configuration is now saved. 3 4 5 Restoring a Previous Configuration 6 7 8 1. Click “Browse”. A window will open that allows you to select the location of the configuration file. All configuration files end with a “.bin”. Locate the configuration file you want to restore and double-click on it.
Using the Web-Based Advanced User Interface 2. You will be asked if you want to continue. Click “OK”. 3. A reminder window will appear. It will take up to 35 seconds for the configuration restoration to complete. Click “OK”. 4. A 35-second countdown will appear on the screen. When the countdown reaches zero, the Router’s configuration will be restored. The Router’s home page should appear automatically. If not, type in the Router’s address (default = 192.168.2.
Using the Web-Based Advanced User Interface Downloading a New Version of Firmware You will now be taken to the download page of “AWGR54 Firmware update - North America”. 1. To download the new version of firmware, click the download logo ( ). 2. A window will open that allows you to select the location where you want to save the firmware file. Select a location. You can name the file anything you want, or use the default name. Be sure to save the file in a place where you can locate it yourself later.
Using the Web-Based Advanced User Interface 3. When the save is complete, you will see the following window. Click “Close”. The download of the firmware is complete. To update the firmware, follow the next steps in “Updating the Router’s Firmware”. Updating the Router’s Firmware 1. In the “Firmware Update” page, click “Browse”. A window will open that allows you to select the location of the firmware update file. 2. Browse to the firmware file you downloaded.
Using the Web-Based Advanced User Interface 3. The “Update Firmware” box will now display the location and name of the Afirmware file you just selected. Click “Update”. 1 2 3 4 4. You will be asked if you are sure you want to continue. Click “OK”. 5 7 5. 6. You will see one more message. This message tells you that the Router may not respond for as long as one minute as the firmware is loaded into the Router and the Router is rebooted. Click “OK”.
Using the Web-Based Advanced User Interface Changing System Settings The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the NAT function of the Router. Setting or Changing the Administrator Password The Router ships with NO password entered. If you wish to add a password for greater security, you can set a password here.
Using the Web-Based Advanced User Interface 1 2 3 Enabling Remote Management 4 5 6 7 8 9 10 73 section Before you enable this advanced feature of your Ativa Router, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote management allows you to make changes to your Router’s settings from anywhere on the Internet. There are two methods of remotely managing the Router. The first is to allow access to the Router from anywhere on the Internet by selecting “Any IP address can remotely manage the Router”.
Using the Web-Based Advanced User Interface Enabling/Disabling NAT (Network Address Translation) Note: This advanced feature should be modified by advanced users only. Network Address Translation (NAT) is the method by which the Router shares the single IP address assigned by your ISP with the other computers on your network and is enabled by default. NAT should only be disabled if your ISP assigns you multiple IP addresses or you need NAT disabled for an advanced system configuration.
Using the Web-Based Advanced User Interface 1 2 3 4 5 Enabling/Disabling Auto Firmware Update This innovation provides the Router with the built-in capability to automatically check for a new version of firmware and alert you that the new firmware is available. When you log into the Router’s Web-Based Advanced User Interface, the Router will perform a check to see if new firmware is available. If so, you will be notified. You can choose to download the new version or ignore it.
Manually Configuring Network Settings In order for your computer to properly communicate with your Router, you will need to change your PC’s TCP/IP settings to DHCP. Manually Configuring Network Adapters in Windows 2000, NT, or XP 1. Click “Start”, “Settings”, then “Control Panel”. 2. Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP). 3.
Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 2. Select “TCP/IP -> settings” for your installed network adapter. You will see the following window. 1 2 3 (1) (3) (2) 4 5 6 3. If “Specify an IP address” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below.
Manually Configuring Network Settings Set up the computer that is connected to the cable or DSL modem FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet.
Manually Configuring Network Settings Manually Configuring Network Adapters in Mac OS X 1. Click on the “System Preferences” icon. 1 2 3 2. 4 Select “Network” (1) from the “System Preferences” menu. 5 6 (1) 8 9 3. Select “Built-in Ethernet” (2) next to “Show” in the Network menu.
Manually Configuring Network Settings 4. Select the “TCP/IP” tab (3). Next to “Configure:” (4), you should see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password. 5. If “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below.
Recommended Web Browser Settings In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section. Internet Explorer 4.0 or Higher 1. Start your web browser. Select “Tools” then “Internet Options”. 2.
Recommended Web Browser Settings 4. Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page. Netscape® Navigator® 4.0 or Higher 1. Start Netscape. Click on “Edit” then “Preferences”. 2. In the “Preferences” window, click on “Advanced” then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”.
Troubleshooting Problem: Installation CD does not automatically start. Solution: If the CD-ROM does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop. 1 2 3 4 5 6 2.
Troubleshooting Problem: The Easy Install Wizard cannot find my Router. Solution: If the Easy Install Wizard is not able to find the Router during the installation process, please check the following items: 1. If the Easy Install Wizard is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.
Troubleshooting Problem: The Easy Install Wizard cannot connect my Router to the Internet. Solution: If the Easy Install Wizard is not able to connect the Router to the Internet, please check the following items: 1. Use the troubleshooting suggestions within the Easy Install Wizard. If 1 2 3 the troubleshooting screen does not open automatically, click on the “Troubleshoot” button in the lower, right-hand corner of the Easy Install Wizard window. 4 2.
Troubleshooting 2. Unplug the cable or DSL modem from its power source for three minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the Router. 3. Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the Router to reattempt communication with the modem. If the “WAN” light on the Router is not lit after completing these steps, please contact Ativa Technical Support. 4.
Troubleshooting If you are still unable to access the Internet after verifying these settings, please contact Ativa Technical Support. Problem: • The Easy Install Wizard completed, but my web browser doesn’t work. • I am unable to connect to the Internet. The “WAN” light on my Router is blinking and the “Connected” light is solid.
Troubleshooting 2. Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen. If you are also using an Ativa Wireless G Card or Adapter with this Router, the tray icon should look like this [place image here] (the icon may be red or green): 3.
Troubleshooting Problem: I can’t connect to the Internet wirelessly, but my network name is listed. 1 Solution: 2 If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 3 1. Click on the correct network name in the “Available Networks” list. 2. If the network has security (encryption) enabled, you will need to enter the network key.
Troubleshooting Problem: My wireless network performance is inconsistent. Data transfer is sometimes slow. Signal strength is poor. I am having difficulty establishing and /or maintaining a Virtual Private Network (VPN) connection. Solution: Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.
Troubleshooting Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.
Troubleshooting Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on an Ativa Wireless Router. Solution: 1. Log into your Wireless Router. Open your web browser and type in the IP address of the Wireless Router. (The Router’s default is 192.168.2.1.) Log into your Router by clicking on the “Login” button in the top, right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the password field blank and click “Submit”.
Troubleshooting Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on an Ativa client card (Wireless Network Card or Adapter). Solution: The client card must use the same key as the Wireless G Router or access point. For instance, if your Wireless Router or access point uses the key 00112233445566778899AABBCC , then the client card must be set to the exact same key. 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen.
Troubleshooting Problem: Do Ativa products support WPA? Solution: Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system. Download the patch here: http://www.microsoft.com/downloads /details.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on an Ativa Wireless Router or for a home network. Solution: 1. From the “Security Mode” drop-down menu, select “WPA-PSK (no server)”. 2. For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3. Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, symbols, or spaces.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on an Ativa client card (Wireless Network Card or Adapter) for a home network. Solution: Clients must use the same key that the Wireless G Router or access point uses. For instance, if the key is “Smith Family Network Key” in the Wireless G Router or access point, the clients must also use that same key. 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security on an Ativa client card (Wireless Network Card or Adapter) for a business. Solution: 1. Double-click the “Signal Indicator” icon to bring up the “Wireless Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card. 2. Once the “Advanced” button is clicked, the Ativa Wireless LAN Utility will appear.
Troubleshooting Problem: I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using an Ativa client card for a home network. Solution: If you are NOT using an Ativa Wireless G Notebook Card and it is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download: http://www.microsoft.com/downloads /search.
Troubleshooting Enabling WPA-PSK (no server) 1. In systems running Windows XP, click “Start > Control Panel > Network Connections”. 2. Right-click on the “Wireless Networks” tab. The “Wireless Network Connection Properties” screen appears. Ensure the “Use Windows to configure my wireless network settings” box is checked. 1 2 3 3. Under the “Wireless Networks” tab, click the “Configure” button, and you will see the client card properties screen. 4.
Information Technical Support You can find technical support information at http://www.ativasupport.com through the tech-support area.
Information FCC Statement 1 DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Ativa, of 2200 Old Germantown Rd., Del Ray Beach, FL 33445, declare under our sole responsibility that the product, AWGR54 to which this declaration relates, complies with Part 15 of the FCC Rules.
Information Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Ativa may void the user’s authority to operate the equipment. Ativa 1-Year Limited Product Warranty Ativa warrants this product against defects in materials and workmanship for one year.
Information 1 2 3 4 5 6 7 8 9 103 section 10
Wireless G Router www.ativasupport.com Ativa Tech Support US: 1-866-91-ATIVA (1-866-912-8482) © 2006 Ativa. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. Apple, AirPort, Mac, Mac OS, and AppleTalk are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows, NT, and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
