User's Manual

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Specifications are subject to change without notice.
User Guide BlueBridge Designer II
1601 Jack McKay Blvd. • Ennis, Texas 75119 U.S.A.
Telephone: [phone] • Fax: [phone]
Connection Problems
Yellow Network Connection Indicator
While in Network View if there is a Yellow network connection indicator next to the processor device model the device is connected/
online – but Not Ready / Not Operational. There are a number of network problems that can create the Network Connection Indicator to
be Yellow, so to assist in identifying the problem, when the indicator is Yellow you can hover your cursor over the device and there is a
pop-up tooltip message to tell you the kind of issues it has detected.
Some probable causes include:
When you are not connected to a DHCP enabled router or server the processor will detect this and revert to its autoconfigured IP
Address (169.254.128.128). If you see that default IP address shown in Network View, you know its default IP address is in effect.
If connected to a DHCP enabled router, Reboot the router, then restart the BlueBridge hardware & finally close down BlueBridge
Designer and open it again. This will usually resolve the issue. If so, the network connection indicator to the left of the processor device
model in Network View should now be Green, indicating that the processor and software are now connected and operational.
If after the software re-boot above the connection indicator is still Yellow (connected but Not Ready/Operational), it is possible that the
processor has retained a previously assigned IP address and is holding onto it and not allowing the processor to revert to its default IP
address.
To resolve this potential issue the processors network settings and password need to be reset.
IP Reset Push Button / Reset Processor Network Settings and Password
Close down the BlueBridge Designer software and Power down the processor device.
At the rear of the processor you will see a small round recessed push button labeled “IP Reset” just to the right of the Ethernet
connector. Push this reset push button inward using the point of a pen or a small pointed object.
Press the IP Reset push button inward and while holding it pushed in power up the processor device.
Wait 5-10 seconds after power up until the “Network” light begins to blink, then release the IP Reset push button.
All I/O lights should then begin to flash.
Wait for the processor to power up completely (this will take a minute or so as it initializes and sets its default IP address).
Open the BlueBridge Designer software and select “Start Network View” again.
In Network View (once the processor and software communicate with each other) you should now see the Green network connection
indicator to the left of the processor device model indicating that all is now connected and operational. If you notice the default IP
address of 169.254.128.128 is still shown, you’re either using a incorrectly configured Static IP setup, or the DHCP server still isn’t
available to the device.
Note: Early BlueBridge processors were manufactured with a different IP Reset switch that was hidden behind a removable cover on
the rear of the processor. If so, follow the instructions below to reset the processors IP network settings and password.
Remove the small black cover on the rear of the processor near the Ethernet connector (remove 2 small screws). Looking from the
back of the processor you will see a small black Reset Switch to the right of the Ethernet connector. Press this Reset Switch forward
lightly with your finger and while holding it pressed forward power up the processor.
The balance of the process is as above.