User's Manual
AtlasIED.com – 18 –
Specifications are subject to change without notice.
User GuideBlueBridge Designer II
1601 Jack McKay Blvd. • Ennis, Texas 75119 U.S.A.
Telephone: 800.876.3333 • Fax: 800.765.3435
Additional Probable Causes
Device Design File (Schematic) Not Ready:
If the Popup Tooltip message shown when you hover over the device in Network View says Device Schematic Not ready, then the
processor has already been loaded with a design file. Give the connection process a minute to connect and if it does not connect close
the BlueBridge Designer software, open it again, select Start Network View and you should now see that the processor is connected
and operational – as indicated by the Green network connection indicator to the left of the processor device model.
DSP Processing Error:
If the Popup Tooltip message shown when you hover over the device in Network View says DSP Processing Error, this could be a bad or
corrupted Design File. You may need to reload the design file and restart and/or restart the device to reset its DSP chip.
Device NOT READY:
Restart device. Reboot software.
Error in Firmware Upgrade:
It will print out an error code when you hover your cursor over the device in Network View Just retry doing the Firmware Upgrade
again.
Device can communicate to BlueBridge Designer with UDP but cannot communicate with TCP:
It’s a network setup issue, usually related to either a PC’s firewall, or Router setting not passing TCP traffic.