Instructions / Assembly

7
TROUBLESHOOTING GUIDE
Your water heater has no internal user serviceable parts and should be returned to the factory for repair or
replacement. Please contact toll - free hot line for return authorization.
If after following the Installation Instructions, your Instant heater does not heat water in accordance with this
literature, please check the following:
Symptom Possible Cause Solutions
No hot water despite
fully open hot water
faucet
No electrical power. Check the circuit breaker and
Voltage at the wiring block.
Low Voltage / Low
Power
Verify your voltage by using a voltage meter. You
should obtain your reading off the
two outside terminals located on the heater.
Compare the reading against the voltage specied
in the Installation Instructions.
The center terminal is always the earth ground.
Length of Pipe Length of pipe run will affect the temperature
increase. The heater should be mounted
No more that 12-18 inches from the point of use.
Flow Rate Controlling ow rate is essential to insure proper
temperature increase.
Check your ow rate to insure proper operation of
the heater.
The activation ow rate
Needed to turn on the
heating
Element has not been
reached
Low ow rate In the case of the low ow rate heater, it is
mandatory that the ow control be attached to the
end of the faucet.
Clean lter screen
- turn circuit breaker off
- open hot Valve to release
Pressure from the unit.
- Check shut-off valve and make
sure valve is open 100% to allow
full water pressure to the heater
- turn circuit breakers on.
Standard Flow Rate Models require 0.5GPM to
activate.
No running water from
the unit
Freezing Instant heaters must be drained and stored if
installed in a location subject to freezing.
Disconnect the inlet/outlet compression ttings and
blow air through one side of the heater to assist
draining.
• Problems? - Call our toll-free hotline [phone] Ext. 311.