User manual

Atomos Samurai. User Manual V1.01 26
15. Software updates
Updating ATOM-OS (Firmware)
From time to time we will issue software updates for your Samurai. To
update the firmware (that’s the software that runs inside your Samurai),
there is a simple procedure you have to follow.
• Go to www.atomos.com/samurai/firmware
• Locate and download the firmware upgrade
1. Extract the file ATOMSAM.FW from the firmware zip file.
2. Copy ATOMSAM.FW onto a drive in a Master Caddy.
a. Atomos recommends you use a freshly formatted known good disk.
b. Always format your drives in the Samurai. The Samurai formats the
drive for optimal performance for Video.
3. Put 2 freshly charged batteries on your Samurai.
a. It is very important that your Samurai does not lose power during
a firmware upgrade.
b. This is a necessary precaution to make doubly sure that power is
not lost.
4. Power down your Samurai.
5. Insert the Master Caddy with the ATOMSAM.FW file.
6. Power up your Samurai with a short press of the Power Button.
7. Watch the screen. Do not remove the Master Caddy until after the
upgrade is complete.
8. The Atomos Logo will appear, and after a few seconds the firmware
upgrade will start.
9. While the firmware upgrade is happening, there will be flashing colored
lines above and below the Atomos Logo.
10. The firmware upgrade will take up to a few minutes.
11. When the firmware upgrade is finished, the Samurai will:
a. delete ATOMSAM.FW from the drive. This is a necessary
precaution for the upgrade procedure.
b. Power itself down.
12. Wait until the Samurai has powered itself down.
13. Turn on your Samurai again with a short press of the Power Button.
14. When the Samurai has booted, Press “MENU” and then “Samurai
Info” and check that the version number is the version expected.
Please make sure your batteries have plenty of charge and that you
do not interrupt your Samurai while its firmware is upgrading. You will
see a randomised colour-bar display on the screen top and bottom
of the screen while updating is taking place. When it is finished, the
Samurai will restart and you will be able to use the device as normal.
Problems when installing ATOM-OS (Firmware)
Very occasionally, the firmware update
process can go wrong. This might be
because of an incomplete or corrupted
download, or any number of other
unlikely but possible causes. With
many devices this can cause major
problems, with distinct possibility that
your device could become “bricked”:
as unresponsive as a dense lump of building material.
We want you to be able to upgrade your firmware with confidence, so
we have built-in a recovery mechanism in case your Samurai should ever
“brick” itself.
All you have to do is press and hold the on/off button for 10 seconds.
If you do this your Samurai will revert to its factory condition, and you will
be able to retry the firmware update later (taking due precautions to identify
and remove possible reasons for the failure of the previous attempt).