User manual

Atomos Samurai – User Manual Edition 2: November 2012 31
15. Software updates
Updating AtomOS (Firmware)
From time to time we will issue software updates for your Samurai. To
update the firmware (that’s the software that runs inside your Samurai),
there is a simple procedure you have to follow.
• Go to www.atomos.com/samurai/firmware
• Locate and download the firmware upgrade
1. Extract the file ATOMSAM.FW from the firmware zip file.
2. Copy ATOMSAM.FW onto a drive in a Master Caddy.
a. Atomos recommends you use a freshly formatted known good disk.
b. Always format your drives in the Samurai. The Samurai formats the
drive for optimal performance for Video.
3. Put 2 freshly charged batteries on your Samurai.
a. It is very important that your Samurai does not lose power during
a firmware upgrade.
b. This is a necessary precaution to make doubly sure that power is
not lost.
4. Power down your Samurai.
5. Insert the Master Caddy with the ATOMSAM.FW file.
6. Power up your Samurai with a short press of the Power Button.
7. Watch the screen. Do not remove the Master Caddy until after the
upgrade is complete.
8. The Atomos Logo will appear, and after a few seconds the firmware
upgrade will start.
9. While the firmware upgrade is happening, there will be flashing
coloured lines above and below the Atomos Logo.
10. The firmware upgrade will take up to a few minutes.
11. When the firmware upgrade is finished, the Samurai will:
a. delete ATOMSAM.FW from the drive. This is a necessary
precaution for the upgrade procedure.
b. Power itself down.
12. Wait until the Samurai has powered itself down.
13. Turn on your Samurai again with a short press of the Power Button.
14. When the Samurai has booted, Press “MENU” and then “Samurai
Info” and check that the version number is the version expected.
Please ensure your batteries have plenty of charge and that you do
not interrupt your Samurai while its firmware is upgrading. You will see
a randomised colour-bar display on the screen top and bottom of the
screen while updating is taking place. When it is finished, the Samurai
will restart and you will be able to use the device as normal.
Problems when installing AtomOS
Very occasionally, the firmware update process can go wrong. This might
be because of an incomplete or corrupted download.
In the unlikely event of your Samurai becoming unresponsive, there is a
built-in recovery mechanism.
All you have to do is press and hold the on/off button for 10 seconds.
If you do this your Samurai will revert to its factory condition, and you will
be able to retry the firmware update later (taking due precautions to identify
and remove possible reasons for the failure of the previous attempt).