Specifications

3
Activity Description
2.7.1 The Internet gateways and other access points should be protected from viruses.
2.7.2 The PCs should be protected against the viruses/ worms. Diagnosing and rectifying any
virus problems. Escalating the problem cases to OEM of anti-virus software and BBMB
and resolving the problem to logical end.
2.7.3 The Servers should be protected and safe-guarded against viruses/ worms, unauthorized
users, spamming etc.
2.7.4 The Service Provider will ensure that the anti-virus servers are regularly updated with
patches.
2.7.5 The latest anti-virus updates/ patches shall be required to be made available to all
desktops and online Antivirus update facility to the desktop shall have to be monitored and
ensured.
2.7.6 Any other requirements as per Security guidelines/framework
3 Network Management System Tool
3.1 Network & Fault Management
The vendor shall have to provide /arrange necessary hardware/software required, if
any, for the Network Management System Tool services.
3.1.1
Management
3.1.1.1 It shall manage Routers, Switches, Servers, Desktops & any SNMP Manageable
devices
3.1.1.2 It shall possible to manage Non-SNMP devices at least for availability perspective
3.1.1.3 It shall support at least SNMP V1 and SNMP V2
3.1.1.4 It shall monitor any TCP/IP Port for the availability and response time
3.1.1.5 It shall have capability to monitor and manage standard applications like Active
Directory, SQL and IIS
3.1.1.6 It shall provide Web Based interface for the users to operate
3.1.1.7 For Desktop and Servers it shall give the Software and Hardware details of the system
3.1.1.8 The system must be capable of automatically discovering manageable elements
connected to the network and mapping the connectivity between elements, including
port-level connectivity.
3.1.2 Configuration
3.1.2.1 Administrator should be able to create new users and user profiles
3.1.2.2 Administrator should be able to configure polling interval for different category of
devices like Routers, Switches, Desktops, Servers and Non-SNMP Devices
3.1.2.3 User should be able to change their password via the same web interface of the
management system
3.1.3 Role Based Access
3.1.3.1 It shall be possible to allocate specific managed elements (like Routers, Switches,
Servers etc) to specific users and he is allowed to manage only the allotted managed
elements.
3.1.3.2 It shall provide automatic filtering of Alarms and Topology view of the allocated
managed elements for that user.
3.1.3.3 Should manage all the elements
3.1.3.4 It shall have unlimited user access to management system via web browser
3.1.4 Discovery
3.1.4.1 It Shall give flexibility to specify the Discovery of the Elements by Subnet Wise, Range
of IP Address, Single IP Address.
3.1.4.2 It shall be possible to load the elements information from a file
3.1.4.3 It shall automatically categorize the discovered elements in to different category like
Routers, Switches, Servers, Desktops and Non-SNMP devices.
3.1.4.4 It shall discover the inventory of the element like interfaces, CPU, Memory, Disk and
OS
3.1.5
Dashboard
3.1.5.1 It shall have dashboard to give quick view of the network by summarizing the overall
network health like total number of devices in normal, warning, informational and
critical conditions
3.1.5.2 Dashboard shall have facility to place critical / interested device from allotted elements
in dashboard to get quick status of these elements.
3.1.6
Fault Management
3.1.6.1 It shall provide fault management for the managed devices
3.1.6.2 It shall have functionality to process the events from managed elements and display in
the event console
3.1.6.3 It shall be able to detect the management elements outage in real-time it the managed
element becomes dead
3.1.6.4 It shall provide both Alarm Console and Topology Monitor functionality and shall have
real-time status