User’s manual CL2939 Big button big display telephone/speakerphone with caller ID/call waiting
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on page 46 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Make sure to install four AA alkaline batteries (not included). STOP! See page 6 for easy instructions. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 8). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
User’s manual CL2939 Big button big display telephone/speakerphone with caller ID/call waiting Table of contents Getting started Storing a directory entry.................. 27 Reviewing and dialing a directory entry..................................................... 29 Copying a directory entry to a speed dial memory location..... 30 Editing and deleting a directory entry..................................................... 31 Introduction...............................................
Getting started Introduction This AT&T CL2939 big button big display telephone has a large tilt display for easy viewing and extra large buttons for easy viewing and dialing. This CL2939 telephone requires four alkaline AA batteries (purchased separately). When there is no battery installed or the power of the installed batteries is low, this telephone will work only to make or answer calls with the handset. This telephone is hearing-aid compatible.
Getting started Quick reference guide REMOVE CID/ When the telephone is idle, press and hold to clear the call history (page 39). Press to display the call history (page 35). While using the menu, press to scroll through the settings (page 14). While reviewing an entry stored in the speed dial memory location, directory or call history, press to delete (pages 25, 31 and 39). While reviewing the directory or call history, press to scroll down (pages 29 and 35).
Getting started Quick reference guide MENU RINGER VOL switch Press to enter the menu (page 14). Slide to adjust the ringer volume (page 13). While reviewing the call history, press to store the displayed name and number in the directory (page 37). VOL switch Slide to adjust the listening volume on the handset (page 13). While reviewing the directory, press to edit the displayed entry (page 31). VOL switch Slide to adjust the listening volume on the speakerphone (page 13).
Getting started Screen messages and icons Display screen messages CALL LOG EMPTY There are no call history entries. DELETED All the entries stored in the call history have been deleted. -ORThe last number dialed is deleted. DIRECTORY EMPTY There are no telephone numbers stored in the directory. END OF LIST You have reached the end of the call history records. LINE IN USE Another telephone on the same line is in use. -ORNo telephone line cord is connected to the telephone.
Getting started Screen messages and icons Screen icons 16 CALLS 5 NEW NEW REP No: 05 ERR 12:00AM 11-20 NEW The displayed call history entry has not been reviewed. REP You have received more than one call from this number. 05 The position of the number stored in the call history. The ringer is turned off. There is an error in the caller ID information. On when the line is in use. -ORFlashes when there is an incoming call. The power of the installed batteries is low.
Getting started Battery installation (purchased separately) Before using the telephone, you should install four good AA alkaline batteries (not included) to provide memory backup and enable the use of some features. The four AA batteries are required for the following features to work: speakerphone, mute, flash, caller ID features, display, menu, directory, redial, clock, audio assist and the IN USE light.
Getting started Battery installation (purchased separately) 5. Rotate the bracket and lock it back as shown below. If no batteries are installed or the batteries fail, you can make or answer calls using only the handset. Redial information is held only briefly. • • • • • NOTES: Use disposable alkaline AA batteries only. Do not use rechargeable batteries. If you do not use the telephone for a long time, disconnect and remove the batteries from the telephone to prevent possible leakage.
Getting started Telephone installation If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters. Follow the steps below to install the telephone. 1.
Getting started Installation options The telephone base comes with the bracket mounted for tabletop use. If you want to mount your telephone on a wall, use the mounting bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. Professional assistance may be required to install the mounting plate.
Getting started Installation options 3. Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Route the telephone line cord through the slot. Bundle the telephone line cord and secure it with a twist tie. Place the bundled telephone line cord inside the bracket. 4. Plug the other end of the telephone line cord into a telephone wall jack. DSL filter (not included) is required if you have DSL high-speed Internet service. 5.
Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. 1. Slide the telephone base upwards, then pull the telephone base away from the wall and remove the studs. 2. Unplug the telephone line cord from the telephone wall jack and the telephone base. Untie the bundled telephone line cord. Remove the telephone line cord from the slot on the bottom of the telephone base. 3.
Getting started Installation options 4. Lift and rotate the bracket and lock it into tabletop position as indicated below. Tabletop mount position Wall mount position 5. Plug one end of the telephone line cord into the TEL LINE jack on the back of the telephone base. Plug the other end of the telephone line cord into a telephone wall jack. Place the handset in the telephone base. Telephone wall jack DSL filter (not included) is required if you have DSL high-speed Internet service. 6.
Telephone settings Volume control Ringer volume Use the RINGER VOL switch on the right side of the telephone base to set the ringer volume or turn the ringer off. Adjust the RINGER VOL switch to set the ringer volume to off, low, middle or high. When set to off, the screen shows . Handset volume Use the VOL switch on the right side of the telephone base to adjust the listening volume of the handset.
Telephone settings Menu setup Menu operation The screen display prompts help you set up the telephone when you first install it. You can always get back to these setup screens by pressing MENU. NOTE: You can exit feature setup at any time by pressing FLASH or by lifting the handset when there is no incoming call. For complete feature setup options, see Feature summary on page 15. Set features You can customize how the features of this product work. 1.
Telephone settings Menu setup Feature summary Default settings are indicated by * in the following list. Feature/options LANGUAGE Function Choose whether the display text appears in English, French, or Spanish. ENGLISH* FRANCAIS ESPANOL NOTE: After you press SELECT to choose the desired language, the screen displays CONFIRM?. Press SELECT again to confirm your selection. The telephone automatically moves to the next menu option.
Telephone settings Menu setup Set home area code You must program your area code so your telephone can properly recognize and dial calls. For calls within your area code: HOME AREA CODE? HAC-_ _ _ You dial: Enter in step 2: 7 digits (telephone number, no area code) Your area code 10 digits (area code + telephone number) -OR11 digits (1 + area code + telephone number) 000 1. Press MENU and then SELECT repeatedly until the screen displays HOME AREA CODE? 2.
Telephone settings Menu setup LOCL AREA CODE? LAC 1-_ _ _ 2. Use the dial pad keys to enter three digits of the first local area code in LAC 1. Press REMOVE to erase digits. Press SELECT repeatedly to advance to the next local area code (LAC 2, LAC 3 or LAC 4). 3. Press SELECT to save your setting and move to the next option when you have finished entering local area codes. NOTE: If you do not need to program the local area codes, press FLASH to exit.
Telephone operation Making and answering a call Using handset 8887227702 12:00AM 11-20 To make a call: 1. Lift the handset then wait for a dial tone. 2. Use the dial pad keys to dial a number. To answer a call: • Lift the handset. To end a call while using the handset: • Place the handset in the telephone base. Using speakerphone To make a call: 1. Press SPEAKER then wait for a dial tone. 2. Use the dial pad keys to dial a number. To answer a call: • Press SPEAKER.
Telephone operation Chain dialing Use this feature to dial numbers stored in the directory, speed dial memory locations or call history while you are on a call. 8887227702 12:00AM 11-20 CHARLIE JOHNSON 8888832445 ENTER LOCATION? ROBERT BROWN 800-360-4121 No: 05 8:00AM 11-19 Chain dialing is useful if you need to access numbers other than telephone numbers (such as bank account numbers or access codes) from the directory, speed dial memory locations or call history. 1. Lift the handset.
Telephone operation Last number redial To dial the last dialed number Use the following steps to display and dial the last dialed number from this telephone (up to 32 digits). 1. Lift the handset or press SPEAKER. 2. Press REDIAL. The telephone dials the number automatically. REDIAL 8887227702 -OR1. When the telephone is idle, press REDIAL to display the last dialed number. 2. Press DISPLAY DIAL to call using the speakerphone or press DISPLAY DIAL and then lift the handset to use the handset.
Telephone operation Options while on calls Audio assist™ Some voices will sound louder and clearer if you press AUDIO ASSIST while you are on a call using the handset. Press AUDIO ASSIST again to turn the feature off. This feature automatically turns off when you hang up. You must press AUDIO ASSIST every time you want to activate the feature. Mute Use this feature during a telephone conversation to silence the handset or speakerphone microphone.
Telephone operation Options while on calls Flash/call waiting If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls you while you are already on a call. • Press FLASH to put your current call on hold and take the new call. • Press FLASH anytime to switch back and forth between calls. For more information on caller ID with call waiting, refer to About caller ID (page 32).
Speed dial memory Speed dial memory overview and storage Speed dial memory overview This telephone has 10 speed dial memory locations where you can store telephone numbers you wish to dial using fewer keys than usual. Each speed dial memory location can store a telephone number with up to 24 digits. blinking REVIEW STORE ENTER NUMBER 8888832445_ ENTER LOCATION? STORED _ ENTER NUMBER NOTE: If you enter more than 24 digits in a telephone number in step 4, the screen shows ONLY 24 ALLOWED.
Speed dial memory Reviewing and dialing a speed dial number To review a speed dial number blinking REVIEW STORE ENTER LOCATION? 8887227702 ENTER LOCATION? 8887227702 12:00AM 11-20 Use the following steps to view a telephone number stored in a speed dial memory location. 1. When the telephone is idle, press MEM. 2. Press DIR/ or CID/ until REVIEW is blinking. 3. Press SELECT, the screen shows ENTER LOCATION? 4. Press a dial pad key (0 through 9) to choose the desired speed dial memory location.
Speed dial memory Modifying and deleting a speed dial number To modify a speed dial number 8887227702 ENTER NUMBER 8888832445_ STORED 8888832445 Use the following steps to modify a telephone number stored in the speed dial memory location. 1. Refer to steps 1 through 4 in To review a speed dial number on page 24 to show the telephone number stored in the desired memory location. 2. Press MEM. The screen shows ENTER NUMBER and the telephone number. 3.
Directory Directory overview Directory memory capacity This telephone has a directory where you can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Directory entries are stored in alphabetical order. You may wish to enter names with the last name first to maintain consistency with information stored through the caller ID features of this telephone.
Directory Storing a directory entry blinking REVIEW STORE ENTER NUMBER 8003604121_ ENTER NAME 8003604121 ROBERT BROWN 8003604121 STORED _ ENTER NUMBER Use the following steps to store a name and telephone number in the directory. 1. When the telephone is idle, press DIR/ to enter the directory. 2. Press DIR/ or CID/ until STORE is blinking. 3. Press SELECT, the screen shows ENTER NUMBER. 4. Use the dial pad keys to enter the telephone number (up to 24 digits).
Directory Storing a directory entry 8. Repeat steps 4 through 7 to store more directory entries. -ORPress REMOVE to return to idle mode. NOTES: • If you enter more than 24 digits in a telephone number in step 4 above, the screen shows ONLY 24 ALLOWED. • If you enter more than 15 characters in a name in step 6, the screen shows ONLY 15 ALLOWED. • If you try to store more than 25 entries in the directory, the screen displays MEMORY FULL. You must delete a directory entry before you can store a new entry.
Directory Reviewing and dialing a directory entry To review directory entries CHRISTINE SMITH 8887227702 ROBERT BROWN 8003604121 Use the following steps to review directory entries. 1. When the telephone is idle, press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed. Then press DIR/ or CID/ to scroll through the entries beginning with this character.
Directory Copying a directory entry to a speed dial memory location To copy a directory entry to a speed dial memory location ENTER LOCATION? To copy a directory entry (up to 24 digits) into the speed dial memory location for easy dialing, follow the steps below. 1. Follow step 1 in To review directory entries on page 29 to display the desired entry. STORED 2. Press MEM. The screen shows ENTER LOCATION? 3.
Directory Editing and deleting a directory entry To edit a directory entry CHRISTINE SMITH 8887227702 ENTER NUMBER 8888832445_ CHRISTINE 8888832445 STORED CHRISTINE 8888832445 Use the following steps to edit a name and/or a telephone number in the directory. 1. Follow step 1 in To review directory entries on page 29 to find the desired entry to edit. 2. Press MENU. The screen shows ENTER NUMBER and the telephone number. 3. Use the dial pad keys to edit the telephone number (up to 24 digits).
Caller ID operation Caller ID overview About caller ID This telephone has a caller ID feature that works with the caller identification service provided by your telephone service provider. There is a fee for this service, and it might not be available in all areas. This telephone can provide information only if both you and the caller are in areas offering caller identification service, and if both telephone service providers use compatible equipment.
Caller ID operation Caller ID overview How caller ID works If you subscribe to caller ID service provided by your telephone service provider, information about each caller is displayed between the first and second ring. The call is missed and has not been reviewed. The call comes more than once.
Caller ID operation Caller ID overview Caller ID special messages Displays: Means: PRIVATE NAME The caller is blocking the name information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME Your telephone service provider is unable to receive information about this caller’s name. UNKNOWN CALLER Your telephone service provider is unable to receive information about this caller’s name and number. (The second row is empty.
Caller ID operation Reviewing call history New and total calls 16 CALLS 5 NEW 12:00AM 11-20 When your telephone is in idle mode, the screen shows the number of calls that have not been reviewed and the total number of all incoming calls. Each time you review a call history entry marked NEW, the number of new calls decreases by one. To review call history 16 CALLS 5 NEW 12:00AM 11-20 CHRISTINE SMITH 888-722-7702 NEW No: 05 12:00AM 11-20 Use the following steps to review the call history. 1.
Caller ID operation Returning a call CHRISTINE SMITH 888-722-7702 NEW No: 05 12:00AM 11-20 CHRISTINE SMITH 1888-7227702 12:00AM 11-20 1888-7227702 888-722-7702 1-722-7702 722-7702 7227702 12:00AM 11-20 Use the following steps to dial a telephone number in the call history. 1. When the telephone is idle, press CID/ to enter the call history. 2. Press DIR/ or CID/ to scroll to the desired caller ID entry. 3.
Caller ID operation Storing a call history entry in the directory CHRISTINE SMITH 888-722-7702 NEW No: 05 12:00AM 11-20 STORED Use the following steps to store the telephone number and name of a call history entry in the directory. 1. When the telephone is idle, press CID/ to enter the call history. 2. Press DIR/ or CID/ to scroll to the desired caller ID entry. 3. Press MENU to store the displayed telephone number in the directory. The screen shows STORED to confirm the storage.
Caller ID operation Storing a call history entry in a speed dial memory location CHRISTINE SMITH 888-722-7702 NEW No: 05 12:00AM 11-20 ENTER LOCATION? STORED Use the following steps to store the telephone number of a call history entry in a speed dial memory location. 1. When the telephone is idle, press CID/ to enter the call history. 2. Press DIR/ or CID/ to scroll to the desired caller ID entry. 3. Press MEM. The screen shows ENTER LOCATION? 4.
Caller ID operation Deleting call history entries To delete a call history entry CHRISTINE SMITH 888-722-7702 NEW No: 05 12:00AM 11-20 Use the following steps to delete a call history entry. 1. When the telephone is idle, press CID/ to enter the call history. 2. Press DIR/ or CID/ to scroll to the desired caller ID entry. 3. Press REMOVE (entry removal button) to delete the currently displayed entry. The screen shows the next call history entry, if any. 4. Press FLASH to return to idle mode.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting customer service. Please retain your receipt as your proof of purchase. My telephone appears to be dead.
Appendix Troubleshooting • If any of your other telephones are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • If you are using the speakerphone, eliminate any background noise. Noise from a television, radio, or other appliances might cause the telephone to not dial out properly.
Appendix Troubleshooting • Disconnect the telephone base from the telephone wall jack and plug in another corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).
Appendix Troubleshooting telephone line. For more details about the line power, contact your telephone service provider (charges may apply). • If you neither install batteries nor a telephone line cord in this telephone, after a few minutes, the telephone automatically clears the directory, call history, speed dial memory locations, and the last number dialed memory. At the same time, all settings in menu options change back to the default ones. • My caller ID features are not working properly.
Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not display caller ID during call waiting. • Make sure you subscribe to caller ID with call waiting features provided by the telephone service provider. • The caller might not be calling from an area that supports caller ID. • Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.
Appendix General product care To keep your telephone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. • Avoid dropping the telephone or treating it roughly. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this can damage the finish.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with the Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA).
Appendix FCC and ACTA information 6. Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: a. We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn’t work. b.
Appendix Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital device, as specified in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: in the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications Operating temperature 32°F — 122°F 0°C — 50°C REN 1.
Appendix Index A Answer a call, 18 Audio assist, 21 H Handset tab, 9, 11 Home area code, 16 B Batteries, 6–7 I Important safety information, 46 C Caller ID, 32–34 Caller ID special messages, 34 Call history, 34–39 Call list order setting, 15 Call waiting, 22 Chain dialing, 19 Character chart, 26 Clear the call history, 39 Clock, 17 Clock resets, 7, 33 L Language, 15 Limited warranty, 50–51 Local area code, 16 D Dial a directory number, 29 Dial a number from the call history, 36 Dial a speed dial numb
Appendix Index Troubleshooting, 40–44 V Volume control, 13 W Wall mount installation, 9-10 54
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