Shadow Tracker ™ Professional Premier Base - Help GETTING STARTED Using Help | Contents | Index 2 Quick Start Setup The Quick Start Setup is designed to provide an overview of all the steps necessary to get your Shadow Tracker Professional System up and running. It is important that the steps be completed in the order that is outlined below and that no steps are skipped. If you are unsure how to complete a particular task, click the link provided to view the Help File instructions for that task.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index OVERVIEW 3 What is Shadow Tracker Professional? The Advanced Tracking Technologies, Inc. (ATTI) family of products includes Shadow Tracker Professional, a software product designed exclusively for the consumer market. Shadow Tracker Professional is designed specifically to work with the GPS data collected using the Shadow Tracker Premier, Jr., j2, Pro and Performer Tracking Unit’s.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index DATABASE RECORDS 4 Shadow Tracker Building your Database The database is where all of the information relevant to managing your employees and vehicles is stored. Creating and maintaining accurate database records is critical to the smooth operation of your Shadow Tracker Professional software and is the key to staying organized.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index DATABASE RECORDS 5 Shadow Tracker Add: To create a new record in the database. Edit: To make changes to an existing record. Delete: To erase a record from the database, and in some cases delete associated records as well. Save: To save a new record to the database. Save Changes: To save the changes made to an existing record. Cancel: To cancel any changes made to the record.
Shadow Tracker ™ Professional Premier Base - Help DATABASE RECORDS Using Help | Contents | Index 6 Shadow Tracker To add company information: 1 From the menu, click File > Open > Company Information. 2 Click Add and enter your company information. If your company has Branch locations, select Yes next to Does your company have branch locations? 3 Click Save to save the record.
Shadow Tracker ™ Professional Premier Base - Help DATABASE RECORDS Using Help | Contents | Index 7 Shadow Tracker To delete branch information: 1 From the Branch Information window, use the record navigation arrows to scroll to the record to be deleted. 2 Click Delete. You will receive a confirmation message; click Yes to delete the record. Customer Records Customer Records can be created for any business or service that you wish.
Shadow Tracker ™ Professional Premier Base - Help DATABASE RECORDS Using Help | Contents | Index 8 Shadow Tracker To delete a customer record: 1 From the Customer Records window, use the record navigation arrows to scroll to the record to be deleted. 2 Click Delete. 3 You will receive a confirmation message; click Yes to delete the record. To search for a customer record: Once you have more that 10 Customer Records in the database, a Search button will be displayed in the Customer Records window.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index DATABASE RECORDS 9 Shadow Tracker To edit an employee record: 1 From the Employee Records window, click the Employee Record you wish to edit. 2 Edit the record and click Save. To delete an employee record: 1 From the menu, click Tools > Data Manager. 2 Click the Database Maintenance tab. 3 Select the Purge employee and data radio button and select the Employee Record from the drop-down list. 4 Click Purge.
Shadow Tracker ™ Professional Premier Base - Help DATABASE RECORDS Using Help | Contents | Index 10 Shadow Tracker To edit a group: 1 From the Vehicle Records window, click the name of the Group you wish to edit. 2 In the Edit a Group window, edit the record and click Save. To create a vehicle record: 1 From the menu, click File > Open > Vehicle Records. 2 From the Vehicle Records window, click File > New Vehicle\Equipment. 3 In the New Vehicle window enter the vehicle information and click Save.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index DATABASE RECORDS 11 Shadow Tracker To delete a vehicle record: 1 From the menu, click Tools > Data Manager. 2 Click the Database Maintenance tab. 3 Select the Purge vehicle and data radio button and choose the Vehicle Record from the drop-down list. 4 Click Purge. You will receive a confirmation message; click Yes to delete the record.
Shadow Tracker ™ Professional Premier Base - Help DATABASE RECORDS Using Help | Contents | Index 12 Shadow Tracker ! TIP: Reporting only - if you have a vehicle which is driven by more than one employee in a given day, you can create a separate Vehicle Issue Record for each employee and use the Time Range setting to keep the GPS data correctly separated when creating Reports.
Shadow Tracker ™ Professional Premier Base - Help MAP FUNCTIONALITY Using Help | Contents | Index 13 Shadow Tracker MAP FUNCTIONALITY Learning how to manipulate and control the map display is important to getting the most out of your Shadow Tracker Professional System. Whether you need to view the entire United States or Canada, a specific state or province, or even a neighborhood street, the mapping controls allow you to display as much or as little detail as necessary.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index MAP FUNCTIONALITY 14 Shadow Tracker Startup Map Display The map displayed when Shadow Tracker Professional is first opened is called the Startup Map Display. You can customize this setting so that each time the program is opened, the map view automatically opens to a pre-set display. To change the Startup Map Display: 1 Adjust the map to display the map area and scale you wish to set as the new Startup Map Display.
Shadow Tracker ™ Professional Premier Base - Help MAP FUNCTIONALITY Using Help | Contents | Index 15 Shadow Tracker Adjusting the Map Display Basic Controls Zoom In: Moves in for a closer and more detailed view of the currently displayed map. To zoom in: Do one of the following • Drag out a zoom box over the area you wish to zoom in on. • From the menu, click Map Operations > Zoom In • Keyboard shortcut “Ctrl” + “I” Zoom Out: Moves out for a less detailed view of the currently displayed map.
Shadow Tracker ™ Professional Premier Base - Help MAP FUNCTIONALITY Using Help | Contents | Index 16 Shadow Tracker Finding a Location on the Map The Find utility allows you to search for a specific location based on GPS coordinates, street name, city or zip code. The location must fall within a 50-mile radius of the current map view’s center point. By supplying a street name, city or zip code, a list of possible matches will be returned for you to review and select.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index MAP FUNCTIONALITY 17 Shadow Tracker 4 Click Find. A list of possible matches will be displayed. Review the list and select the listing that most accurately matches the location you are searching for. 5 Click the Go To button and the map will re-center to that location. To find a zip code location: 1 From the menu, select Map Operations > Find > Location 2 In the Find a Location window, select the Zip Code tab.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index MAP FUNCTIONALITY 18 Shadow Tracker To clear a route: From the menu, select Map Operations > Find > Clear a Route Print Current Map Sends a copy of the currently displayed map to the designated printer. To print the current map: 1 From the menu, click File > Print Map 2 In the Printer window, select a printer and click the Print button.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index MAP LOCATIONS 19 Shadow Tracker MAP LOCATIONS A Map Location is a location on the map that you define and assign to specific GPS coordinates. Once a Map Location has been created it can be displayed on the map whenever necessary. When viewing Historical Tracks, this enables you to quickly determine if any of these locations have been traveled to.
Shadow Tracker ™ Professional Premier Base - Help MAP LOCATIONS Using Help | Contents | Index 20 Shadow Tracker Mapping Target Area The Mapping Target Area is an invisible, circular area that surrounds and extends outward from a Map Locations’ fixed GPS coordinates. Increasing or decreasing the Mapping Target Area allows a larger or smaller area to be included in a Map Location’s GPS coordinates.
Shadow Tracker ™ Professional Premier Base - Help MAP LOCATIONS Using Help | Contents | Index 21 Shadow Tracker 6 Do one of the following: • From the menu, select Map Operations > Mark A Map Location. • Click the Mark a Location shortcut button on the toolbar. The mouse cursor will change to display a Pushpin icon. 7 Place the Pushpin icon on the location you wish to assign the Map Location to, and left-click the mouse. The Locations window will automatically open.
Shadow Tracker ™ Professional Premier Base - Help MAP LOCATIONS Using Help | Contents | Index 22 Shadow Tracker Locating a Map Location In order to locate a Map Location on the map it must first be displayed. To locate a map location: Select the Map Location from the drop-down list located on the shortcut toolbar. The map view will automatically be repositioned to display the Map Location centered on the screen.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index HISTORICAL TRACKS 23 Shadow Tracker Historical Tracks Historical Tracks provide a detailed, visual representation of the GPS data collected by your Tracking Unit(s). This functionality lies at the heart of the Shadow Tracker Professional System. When a Track is created, the GPS data is drawn and displayed as a colored-line overlaid on the map.
Shadow Tracker ™ Professional Premier Base - Help HISTORICAL TRACKS Using Help | Contents | Index 24 Shadow Tracker Speed Display When a Track is created you have the option to include speed information in the Track’s display. The map legend provides you with three choices: No Speed, 5 mph or 10 mph increments. If No Speed is selected the Track will be displayed as a single colored line. If 5 or 10 mph increments are selected, the Track will be displayed as a multi-colored line.
Shadow Tracker ™ Professional Premier Base - Help HISTORICAL TRACKS Using Help | Contents | Index 25 Shadow Tracker Multiple Tracks Selecting multiple Tracks, allows you to load all of the Tracks that fall within the selected date range. Even though only one date can be viewed at a time, the other dates are readily available for viewing by selecting them from the Tracking Date drop-down list.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index HISTORICAL TRACKS 26 Shadow Tracker Printing Historical Tracks From time to time, you may want to print a hardcopy of an Historical Track you are viewing. This is easily done, simply adjust the map to display the Track and mapping information you wish to print and follow the instructions below. To print a track: 1 From the menu, select File > Print Map. 2 In the Print window, select a printer and click the Print button.
Shadow Tracker ™ Professional Premier Base - Help HISTORICAL TRACKS Using Help | Contents | Index 27 Shadow Tracker Track Playback The Track Playback feature allows you to observe a Track as it is drawn segment by segment, versus being displayed all at one time. A Track segment is a line drawn between two consecutive GPS positions of a Track. Typically Tracks are displayed in their entirety for a given day.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index HISTORICAL TRACKS 28 Shadow Tracker To view a track using playback: 1 Load and display the Historical Track you wish to view. 2 Select View > Track Playback. 3 Click the Play button. The map will clear and center on the Begin location of the Track. As the Track is being drawn, the playback will briefly pause at each stop and display a pop-up message detailing the stop number, stop time, and location for that stop.
Shadow Tracker ™ Professional Premier Base - Help REPORTS Using Help | Contents | Index 29 Shadow Tracker REPORTS Whether your system is used to track a single vehicle or manage an entire fleet, Shadow Tracker Professional Reports provide an indispensable tool for monitoring the status of your employees and vehicles. Shadow Tracker Professional provides 47 different reports that can be customized to meet your specific needs.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index REPORTS 30 Shadow Tracker Stops Exceeding Duration This is the stop interval setting which allows you to determine what time-interval will actually constitute a stop, whenever the report is created. This parameter can have a profound impact on your reporting results and is adjusted by clicking the up/down arrows in the Exceeding Duration: text box.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index REPORTS 31 Shadow Tracker Stops Stops not associated with a Map Location, are displayed using a street address range. Example: “1200-1298 FANNIN, Houston, TX 77001”. Stops that occur within an area not associated with a street address range are listed as “Unknown”. In these cases, if this is a commonly traveled to location, a Map Location can be created to display any relevant information you choose.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index REPORTS 32 Shadow Tracker The available Tracking Reports are listed below along with a brief summary of the information each report contains. GPS Tracking Activity • GPS Daily Travel – details the Begin/End, Duration, Location Name, Max Speed, Mileage and Summary for the selected date or date range. • GPS Daily Stop – details the Begin/End, Duration, Stop # and Location Name for the selected date or date range.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index REPORTS 33 Shadow Tracker To create a GPS tracking report or graph: 1 From the menu, click Reports. 2 Select GPS Tracking Activity, Time Graphs, or Ignition Comparison from the list in the Reports window. 3 Select the specific report you wish to create. 4 Select the Vehicle(s), Employee(s), Branch(s), and Vehicle Group(s) from the Filter Lists to define your report.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index REPORTS 34 Shadow Tracker To create a report: 1 From the menu, click Reports. 2 Select Other Reports from the list in the Reports window. 3 Select the specific report you wish to create. 4 Select the Branch(s), Customer(s), or Employee(s) from the Filter Lists to define your report. 5 Click the Print button to create and view the report.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index REPORTS 35 Shadow Tracker Map Locations Map Location reports allow you to create reports that detail the information contained in your Map Location database records. The available Map Location reports are listed below along with a brief summary of the information each report contains.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index REPORTS 36 Shadow Tracker Printing Reports After a report has been created, it is displayed in the Report Display window for you to review. From here, a hardcopy of the report can be printed. To print a report: 1 In the Report Display window, click File > Print. NOTE: Shadow Tracker Professional utilizes Microsoft Internet Explorer to print reports.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 37 Shadow Tracker TRACKING UNIT MAINTENANCE The Tracker Maintenance window it is where all functionality related to managing your Tracking Units is centralized. This includes adding and removing Tracking Units from the database, as well as erasing and obtaining Tracking Unit information. Tracking Unit Maintenance functionality is also available in and accessible from the Administrator program.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 38 Shadow Tracker 3 Click Save, and then click Close. If you do not know the COM Port # the Tracking Unit will be connected to, use the Detect feature to determine the COM Port. To detect the COM Port: 1 Connect a Tracking Unit to the computer. Click a Tracking Unit below for instructions. • Shadow Tracker Jr.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 39 Shadow Tracker IMPORTANT: Whenever a new Shadow Tracker Premier Tracking Unit is added to your System, the Number of Units value in the Base Unit Configuration must be incremented to reflect the total number of Premier units being monitored by the Premier Base. See Base Radio Configuration To add a tracking unit: 1 Connect a Tracking Unit to the computer.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 40 Shadow Tracker 2 From the menu, select Shadow Tracker > Download. 3 In the Download Service window, click the Download button. 4 Select an Employee and Vehicle using the drop-down lists and click Download Shadow Tracker. The GPS data will be downloaded from the Tracking Unit. When the download is complete you will receive a notification: Unit has been cleared and reset. You may disconnect it now.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 41 Shadow Tracker Retrieving Tracking Unit Settings This utility allows you to retrieve important information from your Tracking Unit, such as the Serial Number and the current GPS Collection Rate. To retrieve tracking unit settings: 1 Connect the Tracking Unit to the computer. 2 From the menu, select Shadow Tracker > Maintenance.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 42 Shadow Tracker To erase data from a unit: 1 Connect the Tracking Unit to the computer. 2 From the menu, select Shadow Tracker > Maintenance. 3 In the Tracker Maintenance window, click the Erase Shadow Tracker button. 4 You will receive a confirmation message; click Yes to erase the Unit. When complete, you will be prompted with a message indicating whether or not the erase utility was successful.
Shadow Tracker ™ Professional Premier Base - Help IMPORT Using Help | Contents | Index 43 Shadow Tracker IMPORT Shadow Tracker Professional allows certain types of data to be imported directly into your database. This can be useful if you have a significant amount of pre-existing information that can be used to create Customer, Employee, Vehicle and/or Map Location Records.
Shadow Tracker ™ Professional Premier Base - Help IMPORT Using Help | Contents | Index 44 Shadow Tracker After making your selections, the field names will be displayed in field order from left to right, enclosed in double-quotation marks in the lower portion of the Import window. Use this same field order as your guideline when building the comma-delimited text file that you will use for import. 4 The final step is to actually create the file using the program that contains the data you wish to import.
Shadow Tracker ™ Professional Premier Base - Help IMPORT Using Help | Contents | Index 45 Shadow Tracker Importing Data to the Database Once a correctly formatted import file has been created, it can be imported and added to your Shadow Tracker Professional database. To import a comma-delimited text file: 1 From the menu, click Tools > Import/Export. 2 Click the Import button and select a Data type from the list.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index 46 Administrator ADMINISTRATOR The Administrator program is where Shadow Tracker Professional’s most critical and sensitive program functionality is centralized. It is accessible only by the person who has been designated as Administrator, and any Users to whom the Administrator has given Administrator status.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index 47 Administrator Unprocessed Downloads The Unprocessed Downloads portion of the Administrator is used to display and re-process any GPS files not processed during the initial processing attempt. From the Administrator you may review these files, and determine how they should be handled. Once the issue has been corrected, the file can be resubmitted for processing.
Shadow Tracker ™ Professional Premier Base - Help DATABASE MAINTENANCE Using Help | Contents | Index 48 Administrator DATABASE MAINTENANCE It is recommended that you delete unused GPS data from the database on a periodic basis. Doing this will assure efficient data processing and program response. In most cases, data downloaded from your Tracking Units make up around 85% of the size of your database.
Shadow Tracker ™ Professional Premier Base - Help DATABASE MAINTENANCE Using Help | Contents | Index 49 Administrator Database Size Shadow Tracker Professional includes a feature that continually monitors the size of your database. Allowing a database to become too large increases the risk of GPS data records becoming permanently corrupted. Therefore, when your database reaches 1.
Shadow Tracker ™ Professional Premier Base - Help DATABASE MAINTENANCE Using Help | Contents | Index 50 Administrator Purge Utility When using the Purge Utility you can permanently remove GPS data from the currently connected database based on an Employee or Vehicle name, or based on a Date Range. When data is purged based on a Date Range, all GPS records previous to the selected # of day(s) are permanently deleted.
Shadow Tracker ™ Professional Premier Base - Help DATABASE MAINTENANCE Using Help | Contents | Index 51 Administrator Backup Utility Before performing any routine data maintenance, it is recommended that you always make a backup copy of your database first in case you encounter an unexpected problem. To backup a database: Close all other Shadow Tracker Professional programs, i.e. Shadow Tracker, Premier Base Extractor, Wireless Grabber or Data Processor.
Shadow Tracker ™ Professional Premier Base - Help DATABASE MAINTENANCE Using Help | Contents | Index 52 Administrator Database Backup Reminder To help you in managing the size of your database, the Administrator allows an automatic reminder to be set that will automatically prompt you to backup your database. To set a database backup reminder: 1 In the Administrator window, select Database > Backup.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 53 Administrator TRACKING UNIT MAINTENANCE The Tracker Maintenance window it is where all functionality related to managing your Tracking Units is centralized. This includes adding and removing Tracking Units from the database, as well as erasing and obtaining Tracking Unit information. Tracking Unit Maintenance functionality is also available in and accessible from the Administrator program.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 54 Administrator 3 Click Save, and then click Close. If you do not know the COM Port # the Tracking Unit will be connected to, use the Detect feature to determine the COM Port. To detect the COM Port: 1 Connect a Tracking Unit to the computer. Click a Tracking Unit listed below for instructions. • Shadow Tracker Jr.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 55 Administrator IMPORTANT: Whenever a new Shadow Tracker Premier Tracking Unit is added to your System, the Number of Units value in the Base Unit Configuration must be incremented to reflect the total number of Premier units being monitored by the Premier Base. See Base Radio Configuration To add a tracking unit: 1 Connect a Tracking Unit to the computer.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 56 Administrator 2 From the menu, select Shadow Tracker > Maintenance. 3 In the Tracker Maintenance window, click Add Shadow Tracker. 4 Click the Memory button. When the operation has successfully completed you will receive a confirmation message displaying the amount of memory currently being used. 5 Click OK.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 57 Administrator 4 Click the Remove Tracker button. 5 You will receive a confirmation message; click Yes to remove the Unit. Erasing a Tracking Unit After a Tracking Unit is downloaded, the Unit’s GPS data is automatically erased. There may be times when you have collected GPS data that you do not wish to download and process into the database.
Shadow Tracker ™ Professional Premier Base - Help TRACKING UNIT MAINTENANCE Using Help | Contents | Index 58 Administrator To change the GPS collection rate: 1 Connect the Tracking Unit to the computer. 2 From the menu, select Shadow Tracker > Maintenance. 3 Click the Get Shadow Tracker Information button. 4 Select a new collection rate from the drop-down list, and click the Set button. 5 Click the Close button.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index BASE RADIO CONFIGURATION 59 Administrator BASE RADIO CONFIGURATION The Base Radio Configuration Utility allows you to view and manage various connection and operating settings for the Premier Base Radio. If the Quick Start Setup instructions were followed correctly, it should not be necessary to adjust any of these settings.
Shadow Tracker ™ Professional Premier Base - Help BASE RADIO CONFIGURATION Using Help | Contents | Index 60 Administrator 2 From the Administrator program click Shadow Tracker > Maintenance > Base Unit Configuration. 3 Select the COM Port # used to connect the Premier Base to the computer from the dropdown list. All other settings can be left at the default values for now. IMPORTANT: Be sure to connect the RS-232 Serial connection cable to the same COM Port connection you used to add the Tracking Units.
Shadow Tracker ™ Professional Premier Base - Help USER ADMINISTRATION/SECURITY Using Help | Contents | Index 61 Administrator USER ADMINISTRATION / SECURITY Shadow Tracker Professional requires a User Name and Password in order to access the program. This feature allows the person designated as Administrator, to exercise complete control over employee access to Shadow Tracker Professional.
Shadow Tracker ™ Professional Premier Base - Help USER ADMINISTRATION/SECURITY Using Help | Contents | Index 62 Administrator 3 In the Add a User License window, enter the User License Authentication Code you received from ATTI in the space provided. 4 Click OK. The additional licenses will be added to the database, and the Licenses Available listing will be updated in the Administrator window. To review user licenses: 1 In the Administrator window, select Tools > User Administration.
Shadow Tracker ™ Professional Premier Base - Help USER ADMINISTRATION/SECURITY Using Help | Contents | Index 63 Administrator 4 Select a category in the Shadow Tracker Modules list.
Shadow Tracker ™ Professional Premier Base - Help USER ADMINISTRATION/SECURITY Using Help | Contents | Index 64 Administrator 4 You will receive a confirmation message; click OK to remove the User Group. 5 Click Cancel to close the Remove a User Group window. User Accounts A User account is comprised of a User Name and Password, created for someone who will be accessing the Shadow Tracker Professional program.
Shadow Tracker ™ Professional Premier Base - Help USER ADMINISTRATION/SECURITY Using Help | Contents | Index 65 Administrator 4 Click on a category in the Shadow Tracker Modules list.
Shadow Tracker ™ Professional Premier Base - Help USER ADMINISTRATION/SECURITY Using Help | Contents | Index 66 Administrator 2 In the User Administration window, select the Modify a User button. 3 In the Modify a User window, double-click the User Group name listed in the Assigned User Groups column to remove it. 4 Click the Submit Changes button. 5 Click Close to close the Modify a User window. To remove a user: 1 In the Administrator window, select Tools > User Administration.
Shadow Tracker ™ Professional Premier Base - Help USER ADMINISTRATION/SECURITY Using Help | Contents | Index 67 Administrator To change a user’s password: 1 In the Administrator window, select Tools > User Administration. 2 In the User Administration window, select the Set User Security button. 3 Select the User Name from the drop-down list. 4 Click the Password button. 5 In the User Name / Password window, enter and confirm the new password. Click OK.
Shadow Tracker ™ Professional Premier Base - Help FILE VIEWER / SCHEDULER Using Help | Contents | Index 68 Administrator FILE VIEWER / SCHEDULER The File Viewer / Scheduler is used to regulate the activity of the Wireless Grabber and Data Processor programs. The File Viewer / Scheduler window is divided into two areas, Data Download and Data Processing. Data Download and Data Processing each have three possible settings; Continual, Timed and On Demand.
Shadow Tracker ™ Professional Premier Base - Help FILE VIEWER / SCHEDULER Using Help | Contents | Index 69 Administrator Data Processing Data Processing is used to control when the Data Processor program will process GPS data files into the database. To adjust data processing settings: 1 In the Administrator window, select Tools > File Viewer / Scheduler 2 In the File Viewer / Scheduler window, under Data Processing, select either the Continual, Timed or On Demand radio button.
Shadow Tracker ™ Professional Premier Base - Help TROUBLESHOOTING Using Help | Contents | Index 70 Administrator GPS Data Collection Minimum requirements for Shadow Tracker Premier Unit mounted in vehicle. 1 Constant 12 volt DC power to the RED wire. This can be verified by looking at the LED lights on the front of the Unit. Are any LED’s lit? 2 GPS satellite signal acquisition. This can be verified by looking at the GPS LED.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index TROUBLESHOOTING 71 Administrator If the Radio ID number of the Tracking Unit still does not appear in the PBase Activity Monitor program screen, then the Premier Base may not be configured to search for the correct number of Tracking Units. The Premier Base can search for up to thirty Radio ID’s beyond it’s own.
Shadow Tracker ™ Professional Premier Base - Help TROUBLESHOOTING Using Help | Contents | Index 72 Administrator Unprocessed GPS Files If you are seeing downloads from certain Shadow Tracker 2000 Unit’s in the Premier Base Extractor program, signified by exclamation points building across the Premier Base Extractor program window, but are not able to view Historical data for that vehicle, then it may be that the files have been placed in the Unprocessed folder.
Shadow Tracker ™ Professional Premier Base - Help TROUBLESHOOTING Using Help | Contents | Index 73 Administrator Historical Track Display GPS limitations Upon viewing a Historical Track plotted on your map, you may notice a slight inaccuracy in coordinate identification known as wandering. This inaccuracy is due to atmospheric conditions and/or other irregularities. This can occur when the Tracking Unit has GPS acquisition, but remains stationary for an extended period of time.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index PREMIER BASE EXTRACTOR 74 PREMIER BASE EXTRACTOR The Premier Base Extractor program is used to transfer GPS data files from the Premier Base Radio to the computer for final processing by the Data Processor program. The Premier Base Extractor is regulated by the Wireless Grabber program, and is automatically executed whenever the Wireless Grabber initiates a data download sequence. See Data Download.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index WIRELESS GRABBER 75 WIRELESS GRABBER The Wireless Grabber program is used to manage and monitor the processes involved in transfering GPS data from the Premier Base Radio to the computer for final processing. See Data Flow. The Wireless Grabber can be used to download the Premier Base Radio manually on an as needed basis, or it can be scheduled to download automatically.
Shadow Tracker ™ Professional Premier Base - Help WIRELESS GRABBER Using Help | Contents | Index 76 To clear wireless grabber messages: 1 From the Windows desktop, click the Wireless Grabber icon. 2 Left-click inside the Wireless Grabber window. 3 Select Clear Messages. To manually initiate a download: 1 From the Windows desktop, click the Wireless Grabber icon. 2 Left-click inside the Wireless Grabber window. 3 Select Download.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index DATA PROCESSOR 77 DATA PROCESSOR The Data Processor program is used to process GPS files into the database, and continually monitors the Processing folder for files placed there by the Wireless Grabber program. When files will be processed, is determined by the settings for Data Processing, which are located in the File Viewer / Scheduler.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index DATA PROCESSOR 78 To display the data processor window: 1 From the Windows desktop, click the Data Processor icon. 2 Left-click inside the Data Processor window. 3 Click Restore. To clear messages from data processor: 1 From the Windows desktop, click the Data Processor icon. 2 Left-click inside the Data Processor window. 3 Click Clear Messages. To process data: 1 From the Windows desktop, click the Data Processor icon.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index PREMIER BASE RADIO 79 Premier Base Radio The Premier Base Radio unit is designed to communicate with, and download GPS data from your Shadow Tracker Premier Tracking Units. Whenever a Tracking Unit comes within range of the Premier Base Radio a download sequence is initiated. As long as radio contact is uniterrupted, the Tracking Unit’s GPS data is downloaded and stored on the Premier Base Radio.
Shadow Tracker ™ Professional Premier Base - Help PREMIER BASE RADIO Using Help | Contents | Index 80 Connections Firmware update button Radio antenna Serial Connection Power Specifications Length Width Height Weight Transmission Rate Peak Current Memory Wireless Data Download Rate A/C Adapter Input Output 7.3 inches 5.0 inches 1.
Shadow Tracker ™ Professional Premier Base - Help PREMIER BASE RADIO Using Help | Contents | Index 81 Premier Base Accessories AC Power Supply PN# A-40103 RS-232 cable PN# G-40120 Radio Antenna PN# G-39271 NOTE: Depending on your specific needs, ATTI offers a variety of antenna packages and options that may increase or improve your coverage area. For more information contact ATTI Sales.
Shadow Tracker ™ Professional Premier Base - Help PREMIER BASE RADIO Using Help | Contents | Index 82 Connecting the Premier Base To connect the Premier Base to the Computer: 1 Connect the Dipole Radio Antenna (PN# G-39271) into the back of the Premier Base at the connection marked Ant. Tighten securely. 2 Connect the appropriate end of the 6 ft. RS-232 Serial Cable (PN# G-40120) to an open 9-pin serial connection on the computer.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 83 SHADOW TRACKER JR., J2, PRO AND PERFORMER The Shadow Tracker Jr., j2, Pro and Performer Tracking Units are each compatible with your Shadow Tracker Professional software program. They are designed to monitor and record the travel activities of your vehicle’s by utilizing Global Positioning System (GPS) technology.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 84 Shadow Tracker Jr. Connections GPS antenna Data Power GPS acquistion / Power LED Specifications Height: Width: Length: Weight: Tracking Unit GPS Antenna DC power cord Current draw : Allowable voltage range: Normal operating voltage: Data download rate: On board memory: Operating temperature range: Approximate data storage time: * 0.98 in. 2.00 in. 3.38 in. 2.8 oz 2.6 oz. 1.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 85 Shadow Tracker j2 Connections GPS antenna Data - USB Power GPS acquistion / Power LED Specifications Height: Width: Length: Weight: Tracking Unit GPS Antenna DC power cord Current draw: Allowable voltage range: Normal operating voltage: Data download rate: On board memory: Operating temperature range: Approximate data storage time: Supported Operating Systems: * 0.60 in. 2.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 86 Shadow Tracker Pro Connections Ignition connector GPS antenna Data Power GPS acquistion / Power LED Specifications Height: Width: Length: Weight: Tracking Unit GPS Antenna DC power cord Current draw : Allowable voltage range: Normal operating voltage: Data download rate: On board memory: Operating temperature range: Approximate data storage time: * 0.98 in. 2.00 in. 3.38 in.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 87 Shadow Tracker Performer Connections GPS acquistion / Power LED Power GPS antenna Data Specifications Height: Width: Length: Weight: Tracking Unit GPS Antenna DC power cord Current draw : Allowable voltage range: Normal operating voltage: Data download rate: On board memory: Operating temperature range: Approximate data storage time: * 1.15 in. 3.4 in. 6.1 in. 2.8 oz 2.6 oz.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 88 Understanding the Status LED’s Shadow Tracker Jr., Pro, and Performer • When the Units are first powered on the status LED will be solid RED. • Once GPS acquisition is achieved, the LED will change to solid GREEN. • If the Unit’s memory becomes full, the LED will display a slow-blinking RED and GPS recording will stop.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 89 Tracking Unit Accessories AC Power Supply Shadow Tracker Jr.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 90 DC Power Adapter Shadow Tracker Jr.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 91 Power Up - Backup Battery (optional) Battery Connect cable Power Power LED PN# ASM-000043-01 NOTE: The Power Up Backup Battery can be used only with the j2 Tracking Unit.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 92 DC Direct-Connect Cable - (optional) Installation instructions Shadow Tracker Jr.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 93 Download/ Validation Cable Shadow Tracker Jr.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 94 Download/Validation cable Shadow Tracker j2 PN# A-40117 NOTE: The USB connection type can be used only with the j2 Tracking Unit.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 96 Connecting the Shadow Tracker j2 for the first time: Whenever a Shadow Tracker j2 Tracking Unit is connected to the computer for the first time, the Found New Hardware Wizard utility will automatically open. Follow the instructions for your operating system to install the device and software drivers.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 97 Connecting a Tracking Unit in a Vehicle Mounting and Placement The Shadow Tracker Tracking Units are not weather-proof, and are to be mounted inside the vehicle’s passenger compartment.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 98 Connecting Power The Shadow Tracker Tracking Unit must remain connected to a continuous power supply during vehicle movement for accurate GPS collection and storage. The battery on the vehicle serves as the power source for the Tracking Unit.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 99 To connect the ignition cable: 1 Connect the Ignition Cable into the Ignition Cable connector on the Tracking Unit. The Ignition Cable connector is the 3” wire protruding from the back of the Unit. 2 Next, connect the Ignition Cable’s RED wire into the vehicles ignition system.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 100 2 Connect the cable’s remaining BLACK wire to a ground source. 3 Connect the other end of the DC Direct Connect Cable into the power connection labeled “P.I.”, located on the back of the Tracking Unit. Power Up - Backup Battery - (optional) The Power Up is a battery equipped with a built in charger, designed for use with the Shadow Tracker j2 Tracking Unit..
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 101 4 Connect the GREEN end of the Battery Connect Cable into the Tracking Unit. at the connection labeled “P.I.”. 5 Place and mount the GPS Antenna, then connect it to the Tracking Unit at the connection labeled “ANT.” 6 Plug the remaining power source connector into the Power Up Unit at the connection labeled “P.I.”. 7 Securely mount this assembly into the vehicle.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 102 Disconnecting a Tracking Unit from a Vehicle Unless you are using the ATTI Tracker Extractor or Palm® Extractor utility programs, the Tracking Unit must be disconnected from your vehicle in order for the GPS data to be downloaded for processing.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER JR., J2, PRO AND PERFORMER Using Help | Contents | Index 103 Care Occasionally the Shadow Tracker Unit may need to be cleaned. Use the following precautions. To clean the tracking unit: • • • • Use a soft cloth to wipe the exterior. Do not use an alkaline detergent. Do not use alcohol on the Unit case. Avoid excessive moisture when cleaning the Unit. Caring for the GPS Antenna: • Do not crimp or cut the GPS Antenna Cable.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER PREMIER Using Help | Contents | Index 104 SHADOW TRACKER PREMIER The Shadow Tracker Premier Tracking Unit is designed to monitor and record the travel activities of your vehicles by utilizing Global Positioning System (GPS) technology. GPS uses a stationary system of satellites placed in orbit around the globe to calculate an objects position anywhere on earth. This GPS system is maintained by the U.S. Department of Defense.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER PREMIER Using Help | Contents | Index 105 Shadow Tracker Premier Connections Power/Transmit LED GPS acquistion LED Power GPS antenna Data Specifications Height: 1.23 in. Width: 3.50 in. Length: 6.18 in. Weight: Shadow TrackerPremier Unit 10.00 oz Magnetic mount antenna for transceiver 12.40 oz GPS Antenna 2.6 oz.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index SHADOW TRACKER PREMIER 106 Tracking Unit Accessories AC Power Supply PN# A-40106 Download/ Validation cable PN# D-38105 GPS Antenna PN# G-39112 Using Help | Contents | Index 106
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index SHADOW TRACKER PREMIER 107 DC Direct-Connect Cable kit Installation Instructions PN# A-40266 Using Help | Contents | Index 107
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER PREMIER Using Help | Contents | Index 108 Connecting a Shadow Tracker Premier to a Computer In order for the Tracking Unit to communicate with the Shadow Tracker Professional program on your computer, it must be connected to a power supply. Whenever the Unit is connected to the computer, it is to be powered using the AC Power Adapter supplied with the Unit. Do not use an AC Power Adapter other than the one supplied by ATTI.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER PREMIER Using Help | Contents | Index 109 Connecting a Shadow Tracker Premier in a Vehicle Mounting and Placement The Shadow Tracker Premier Tracking Units are not weather-proof, and are to be mounted inside the vehicle’s passenger compartment.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER PREMIER Using Help | Contents | Index 110 Status Indicator LED’s Once power is properly connected, the Power and GPS LED lights located on the front panel of the Shadow Tracker Premier will illuminate. The Power LED will be RED when the Unit is receiving power. When the Unit is downloading the Transmit LED indicator will blink. The GPS LED will be GREEN whenever the Tracking Unit has GPS satellite acquisition.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index SHADOW TRACKER PREMIER 111 To connect the GPS antenna: Connect the antenna to the connection labeled Antenna; located on the rear of the Tracking Unit. Tighten securely. When connecting or disconnecting the GPS Antenna, be careful not to bend the antenna connector when connecting or disconnecting it from the Shadow Tracker Unit.
Shadow Tracker ™ Professional Premier Base - Help SHADOW TRACKER PREMIER Using Help | Contents | Index 112 Caring for the GPS antenna: • Do not crimp or cut the GPS Antenna cable. • Do not place heavy objects on the antenna. • Do not pull on the antenna connections or connectors. Federal Communications Commission (FCC) Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Shadow Tracker ™ Professional Premier Base - Help TRADEMARKS Using Help | Contents | Index 113 TRADEMARKS This publication may be printed or copied by the software licensee for reference purposes only. ATTI, Advanced Tracking Technologies, Shadow Tracker, Shadowtracker, MobilEyes, TravelEyes, TravelEyes2, Vision and Geobound are either registered trademarks or trademarks of Advanced Tracking Technologies, Inc.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index USING HELP 114 USING HELP Shadow Tracker Professional includes complete documentation in an accessible PDF-based help system. The Help System includes: • The Quick Start Setup, which provides step-by-step instructions on how to quickly get your Shadow Tracker Professional System up and running.
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index USING HELP 115 Using Bookmarks The contents of Shadow Tracker Professional Help is displayed as bookmarks in the Bookmark pane. To view a subtopic, click the plus sign next to a topic. The topic will expand to display the subtopics it contains. Each bookmark is a hyperlink to the associated section of the Help document. To view the contents, click the bookmark.
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index Quick Start Setup 2 116 GETTING STARTED Step 1 - Install the Shadow Tracker Professional Software on your Computer Step 2 - Configure the Software and Tracking Units 2 Step 3 - Setup and Connect the Premier Base Radio 2 Step 4 - Install the Tracking Unit into aVehicle 2 OVERVIEW What is Shadow Tracker Professional? 3 How does the Shadow Tracker Professional System work? Benefits 3 DATABASE RECORDS Building your
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index 117 To assign a tracking unit to a vehicle record: To edit a vehicle record: 10 To delete a vehicle record: 11 Vehicle Issue 11 To create a vehicle issue record: 11 To edit a vehicle issue record: 12 Fixed Location Records 12 To create a fixed location record: 12 10 MAP FUNCTIONALITY Map Display Settings 13 Map Properties 13 To change map properies: 13 Map Legend 13 To display the map legend: 13 Startup Map Displa
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index 118 MAP LOCATIONS Creating a Map Location 19 Mapping Target Area 20 To create a map location: 20 Displaying Map Locations 21 To display a map location: 21 To clear a map location: 21 Locating a Map Location 22 To locate a map location: 22 Understanding and Adjusting Track Display Stop Interval 23 Speed Display 24 Viewing Historical Tracks 24 Single Track 24 To load and view a single track: 24 Multiple Tracks 25 To l
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index Understanding Reporting Results Map Locations 30 Stops 31 Power and Ignition Events 31 Report Types 31 Tracking Reports 31 GPS Tracking Activity 32 Time Graphs 32 Ignition Comparison 32 119 30 33 To create a GPS tracking report or graph: Other Reports 33 To create a report: 34 Vehicle Reports 34 To create a vehicle report: 34 Map Locations 35 To create a map location report: 35 Printing Reports 36 To print a r
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index 120 42 Adjusting the GPS Collection Rate To change the GPS collection rate: 42 IMPORT Creating an Import File 43 To create an import file: 43 Import File Checklist 44 Importing Data to the Database 45 45 To import a comma-delimited text file: ADMINISTRATOR To open the Administrator: 46 The Administrator Window 46 Unprocessed Downloads 47 To resubmit a file for processing: 47 To delete a file from unprocessed d
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index 121 Adding a Tracking Unit to the Database 54 To add a tracking unit: 55 Determining Tracking Unit Memory 55 55 To determine amount of tracking unit memory used: Retrieving Tracking Unit Settings 56 56 Removing a Tracking Unit from the Database To remove a tracking unit: 56 Erasing a Tracking Unit 57 To erase data from a unit: 57 Adjusting the GPS Collection Rate 57 To change the GPS collection rate: 58 To retri
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index 122 66 Changing User Names and Passwords To change a user’s user name: To change a user’s password: 66 67 FILE VIEWER / SCHEDULER Data Download 68 To adjust data download settings: 68 Data Processing 69 To adjust data processing settings: 69 GPS Data Collection GPS Data Transmission Data Flow 71 Unprocessed GPS Files Tracking Units 72 Historical Track Display GPS limitations 73 Technical Support 73 TROUBLESHOOTI
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index Premier Base Radio Front Panel LED’s Connections 80 Specifications 80 Features 80 123 PREMIER BASE RADIO 79 79 Premier Base Accessories AC Power Supply 81 RS-232 cable 81 Radio Antenna 81 Connecting the Premier Base 81 82 To connect the Premier Base to the Computer: 82 SHADOW TRACKER JR., J2, PRO AND PERFORMER Connections and Specifications 83 Shadow Tracker Jr.
Shadow Tracker ™ Professional Premier Base - Help CONTENTS Using Help | Contents | Index 124 Connecting Power 98 DC Power Adapter 98 To connect the DC power adapter: 98 Shadow Tracker Pro Ignition Cable 98 To connect the ignition cable: 99 DC Direct Connect Cable 99 To install the direct connect cable: 99 Power Up - Backup Battery - (optional) 100 To install the power up backup battery: 100 Disconnecting a Tracking Unit from a Vehicle To disconnect the tracking unit: 102 102 SHADOW TRACKER PREMIER Co
Shadow Tracker ™ Professional Premier Base - Help Using Help | Contents | Index CONTENTS 125 TRADEMARKS USING HELP Viewing the Help Files 114 To view the help files: 114 Using Bookmarks 115 Using the Navigation Bar 115 Printing the Help File 115 To print the help file: 115 Using Help | Contents | Index 125