Specifications

Using Help | Contents | Index
40
TRACKING UNIT MAINTENANCE
Shadow Tracker ™ Professional
Premier Base - Help
Using Help | Contents | Index
40
Shadow Tracker
2 From the menu, select Shadow Tracker > Download.
3 In the Download Service window, click the Download button.
4 Select an Employee and Vehicle using the drop-down lists and click Download Shadow Tracker.
The GPS data will be downloaded from the Tracking Unit. When the download is complete
you will receive a notification: Unit has been cleared and reset. You may disconnect it now.
N
OTE: If the Tracking Unit has not been properly connected to the computer, the download
routine will timeout within 30 seconds. You will receive a message indicating that the Unit is
not communicating correctly. You will then be asked to disconnect and then re-connect the
Unit and try again. Also verify that the Unit is connected to the correct COM Port by verifying
your COM Port settings.
I
MPORTANT: GPS data files that are manually downloaded from Shadow Tracker Jr., j2, Pro and
Performer Tracking Units, are placed into the InboundManual folder located in the STRT program
folder. Each time the Wireless Grabber program checks the Premier Base Radio for GPS data,
it also checks this InboundManual folder for any manually downloaded GPS data files. If a file is
found, the Wireless Grabber will pickup the file and perform several validation checks for data
integrity. If the file passes the validation checks it is replicated and placed into the Processing
folder where it can be processed into the database using the Data Processor program. If an error
is found the file will be placed into the Unprocessed folder. See
Unprocessed Downloads.
Determining Tracking Unit Memory
If at anytime you need to know the amount of a Tracking Unit’s memory currently being utilized,
this can be determined by using the Memory utility.
To determine amount of tracking unit memory used:
1 Connect the Tracking Unit to the computer.
2 From the menu, select Shadow Tracker > Maintenance.
3 In the Tracker Maintenance window, click Add Shadow Tracker.
4 Click the Memory button.
When the operation has successfully completed you will receive a confirmation message
displaying the amount of memory currently being used.
5 Click OK.