Specifications

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Shadow Tracker ™ Professional
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Administrator
Unprocessed Downloads
The Unprocessed Downloads portion of the Administrator is used to display and re-process any
GPS files not processed during the initial processing attempt. From the Administrator you may
review these files, and determine how they should be handled. Once the issue has been cor
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rected, the file can be resubmitted for processing. The System’s Administrator should monitor
Unprocessed Downloads on a regular basis to ensure that all downloaded GPS files are process-
ing into the database.
Double-clicking a file’s name in Unprocessed Downloads, will cause a message to be displayed
indicating the reason the file was not processed, if this can be determined. The most common
reasons a file is not processed successfully are:
• The file contains no GPS data to process.
• The Tracking Unit has not been validated or added to the database.
• The Tracking Unit is not associated with a Vehicle Issue Record.
These types of unprocessed files can be resubmitted for processing once the issue has been cor
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rected. For any other unprocessed file messages, contact ATTI Technical Support for assistance.
To resubmit a file for processing:
1 In the Administrator window, select the file by clicking the file’s name.
2 Click the Re-Submit File button, or if you have more than one file, click Re-Submit All.
To delete a file from unprocessed downloads:
1 In the Administrator window, select the file by clicking the file’s name.
2 Click the Delete File button, or if you have more that one file, click Delete All.
The file(s) will be permanently deleted.