ATTO ExpressSAS Host Adapter Installation and Operation Manual ExpressSAS R348 RAID Adapter ExpressSAS R380 RAID Adapter © 2007 ATTO Technology, Inc. All rights reserved. All brand or product names are trademarks of their respective holders. No part of this manual may be reproduced in any form or by any means without the express written permission of ATTO Technology, Inc.
Contents 1 ATTO provides storage solutions .....................................................1 Primary benefits Technical highlights 2 Install drivers .......................................................................................3 Windows Windows XP and Server 2003 Windows Vista Create an installation disk from the CD Create an installation disk from a file Mac OS X drivers Linux Loading drivers 3 Install hardware ................................................................................
1 ATTO provides storage solutions The ATTO Technology ExpressSAS low-profile host adapters provide 3-Gb SAS/SATA II connectivity for both IT and digital video environments. The adapters are compatible with multiple operating systems, applications and drives. The ATTO ExpressSAS R380 host adapter and the ExpressSAS R348 host adapter provide enhanced reliability and performance thanks to more than 15 years of ATTO experience with SCSI hardware and storage connectivity solutions.
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2 Install drivers ATTO ExpressSAS host adapters require a current device driver and hardware flash for proper operation. Your adapter was properly flashed before shipment. However, you must add ExpressSAS drivers to your computer before continuing with installation. If you already have one or more ExpressSAS adapters installed and you have the latest drivers found on the ATTO web site, you do not need to perform any of these procedures.
3 4 Navigate to the expanded software package folder. The ExpressSAS Windows driver is located in the base directory. The x86 package also 5 6 includes a Storport directory. Navigate to the folder with the desired ExpressSAS driver. Run makedisk.exe. Follow the instructions to complete the installation. Mac OS X drivers The ATTO ExpressSAS adapter supports Macintosh operating systems: Mac OS X 10.4 or later 1 2 3 Power on your system. Double click the supplied gzip file.
3 Install hardware After installing drivers, install the ATTO ExpressSAS adapter into a PCI Express expansion slot on your computer. CAUTION Back up your system data before changing or installing any hardware. System requirements The ATTO ExpressSAS host adapter package contains the host adapter, the ATTO Utilities CD and a warranty and registration card. If any of these items are missing, contact your ATTO authorized sales representative.
Bracket details Exhibit 3-1 The ExpressSAS R348 Adapter brackets Exhibit 3-2 The ExpressSAS R380 Adapter brackets 6
Adapter board details Exhibit 3-3 The ExpressSAS R348 Adapter board Exhibit 3-4 The ExpressSAS R380 Adapter board 7 ATTO Technology Inc.
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4 Updating drivers and adapter configurations ATTO ExpressSAS host adapters require a current device driver and hardware flash for proper operation. Your adapter was properly flashed before shipment but the flash memory or device drivers may need to be updated as new versions become available or if the factory-installed version becomes corrupt. For best performance, use the most recent device driver from the ATTO web site, www.attotech.com.
proceed with the rest of the Windows Installation procedure. Note When Windows begins copying files to your hard disk, you will again be prompted to insert the ExpressSAS installation disk Install a fresh copy of Windows Vista 1 2 3 4 5 6 Start Windows setup using the instructions provided with Windows. Select custom installation In the Where do you want to install Windows? window, click Load Driver. Insert media containing the ExpressSAS driver package. Click OK.
5 Troubleshooting This chapter contains solutions for the most common problems you might encounter. If you need additional assistance, please refer to the ATTO Technology web site (www.attotech.com) or contact an ATTO Technology authorized representative. General suggestions d. Replace the case. • Check each cable connection on every device. e. Apply power. • Verify all cables are in proper working condition. Loose or broken cables are often the cause of errors or problems.
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Appendix A Standards and compliances The equipment described in this manual generates and uses radio frequency energy. The Technical Specification sheet for a particular ATTO ExpressSAS RAID adapter list certifications for that model. FCC standards: radio and television interference This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
Appendix B Contact ATTO Technology, Inc. Customer service, sales information and technical support are available by phone Monday through Friday, Eastern Standard Time 8:00 a.m. to 8:00 p.m., or by e-mail and web site 24-hours a day. ATTO Technology, Inc. 155 CrossPoint Parkway Amherst, New York 14068 (716) 691-1999 • voice (716) 691-9353 • fax http://www.attotech.com ATTO Technology can also be reached via e-mail at the following addresses: Sales Support: Technical Support: sls@attotech.
