Instruction manual

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ATTO Technology Inc. FastStream SC 5700 Installation and Operation Manual
5.0 Update firmware, configuration data
You can update the ATTO FastStream SC 5700 at any time. Refer to the ATTO Technology Inc. website,
www.attotech.com, for current information.
Several methods are available to update the
ATTO FastStream firmware and to re-initialize
attached storage. Be sure all data is backed up
before using any of these procedures to prevent
data loss.
Update firmware
The ATTO FastStream SC 5700 has several
processors which control the flow of data. The
firmware to control these processors can be
upgraded in the field using the
PUT command
from an FTP connection or the zModem utility
over an RS-232 serial connection.
Preliminary steps
1 The ATTO FastStream SC 5700 firmware is
distributed as a compressed .zip file.
Uncompress the .zip file into an image file
(.ima). Note the filename. The .zip file can be
uncompressed using any utility that supports
the zip format.
CAUTIONCAUTION
Ensure that all I/O to the ATTO FastStream
SC 5700 has stopped.
During this procedure, do not interrupt the
flash process. Do not power down the host
or the ATTO FastStream SC 5700 until the
display returns the Ready prompt.
Interrupting the flash process makes your
ATTO FastStream SC 5700 inoperable and
you must return it to ATTO for repair.
2 Decide whether to use FTP over Ethernet or a
terminal program using the RS-232 serial link,
and continue with one of the following
procedures.
Use FTP over Ethernet
1 Establish an FTP link to the ATTO FastStream
SC 5700 that is to be flashed.
2Use the PUT command to download the
firmware. For example
PUT c:\firmware\FB5700100.IMA
3 Once the download is complete, cycle power on
the ATTO FastStream SC 5700 to implement
the new firmware.
Use the RS-232 serial link
1 Load a Terminal Program such as Hyper
Terminal.
2 Set the terminal and the ATTO FastStream SC
5700 for the highest possible baud rate for your
terminal.
3 Turn on power to the ATTO FastStream SC
5700.
4 Once the Ready prompt appears, type
ZMODEM RECEIVE. The ATTO FastStream
SC 5700 displays that it is preparing to receive
a file from your terminal program.
5 On the terminal program, choose Transfer
Send File
6 In the Send File box, type in the current ATTO
FastStream SC 5700 .ima file or click the
browse button to find it
7 Click Send File
8 The ATTO FastStream SC 5700 should
acknowledge receiving the file and display a
message not to interrupt power for 90 seconds.
9 Once the download is complete, cycle power on
the ATTO FastStream SC 5700 to invoke the
new firmware.