User Manual

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7) Support
The support page provides valuable information on troubleshooting and contact information, should
you require technical assistance.
• Log Search: The network camera supports system and event log information. Click the log
Search button to search the Access, Event, Setup or Control log data.
• Reports:
– Server Report: Click the Server Report button to get the important information about
the server’s status; this should always be included when requesting sup- port.
– Parameter List: Click the Parameter List button to see the unit’s parameters and their
current settings.
• Health Check:
– System Check: Click the System Check button to get the important information about
the cameras system resources. You can see the pop-up window below.