User Manual

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Service
Warranty
Service Information
Sono contains no user-serviceable components, please refer to qualified service personnel for
diagnosis and repair. Your warranty will be void if you tamper with the device at component level. If you
have any questions with regard to the repair, please contact Audient Ltd.
If your unit is in warranty, please contact your dealer directly for a repair or replacement (at the
discretion of the dealer).
For out of warranty repairs, please contact Audient Ltd, after which a Return Materials Authorization
(RMA) number will be assigned. This number will serve as a reference for you and helps facilitate and
expedite the return process. When the unit is returned please include this RMA number along with a
description of the fault inside the packaging box.
To request an RMA, access technical support & FAQs, ask for troubleshooting assistance or make an
enquiry, please visit: www.audient.com/support
Please note that if you purchased the product from outside of your country of residence you must return
the unit to the original point of purchase for repair.
The Audient warranty term is additional to any statutory rights in the country of purchase or as oered by
the dealer at the time of purchase.
What is meant by a Manufacturing Defect ?
We define this as a defect in the performance or specification of the product as described and published
by Audient.
A Manufacturing Defect does not include damage caused by post-purchase shipping, storage or
careless handling, nor damage caused by misuse.
Tel: [phone]
audient.com