Specifications

FCS1362 Page 55 of 74 © Nov 2010
Appendix A: Installation Process Flow Chart
Installer Equipment Vehicle
1. Installation planning
Installer’s
premises or
Installer receives job details and prepares paperwork for next day, i.e.
customer details, vehicle details (including checks on installing
equipment in the vehicle type), equipment details, mobile number, etc.
See section 2
2. Pre Installation
Installer arrives on site or customer arrives, address customer by correct
name, ensure the customer has the equipment and discusses all
aspects of the installation. The equipment is checked for completeness
and suitability. The vehicle pre installation checks are made with the
customer and location of equipment to be installed agreed. The
paperwork is signed by customer or person authorized by customer to
agree installation to proceed. See section 3
3. Installation
Installation is carried out following FCS1362:2010 guidelines.
See sections 4.1 to 4.6
Install engineer makes all post installation checks and
reassembles the vehicle before informing the customer the job has
been completed. See sections 4.7, 4.8 and 5
4. Post installation tests
The vehicle is checked by the customer with the engineer after the post
installation checks have been completed. The equipment is
demonstrated to the customer including operating, inserting and
removing the handset from the cradle (if applicable), answering calls,
volume control, charging, etc.
The customer is advised of the implications of the Highway Code. The
paperwork is completed with any remarks from customer and engineer
before sign off by the customer or customer representative.
See section 6.
5. Test and final inspection