User's Manual

Troubleshooting
English
For operation of the Bluetooth device, refer to the operation manual for the Bluetooth device,
since operation varies with devices.
If the problem still remains, reset the headphones. For the procedure for resetting the device,
refer to "Reset Function".
Securely connect the USB charging cable and charge.
The headphones cannot be charged
Turn on the power of the headphones and the
Bluetooth
device.
Turn up the volume of the headphones and the
Bluetooth
device.
For the A2DP connection, switch to the HFP/HSP connection.
Switch the voice output of the
Bluetooth
device to the
Bluetooth
connection.
Turn down the volume of the headphones and the
Bluetooth
device.
Sound is stuttered / noise is caused / sound is interrupted
Keep the microwave and other devices such as wireless LAN away from the headphones.
Keep TV, radio and devices with built-in tuners away from the headphones.
It can affect these devices.
Turn off the equalizer settings of the
Bluetooth
device.
Remove obstacles between the headphones and the
Bluetooth
device and bring them closer
together.
Cannot hear the person on the other end /
voice of the person on the other end sounds too quiet
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