User`s manual

SIP User's Manual 278 Document #: LTRT-83303
Mediant 1000 & Mediant 600
3.6 Status & Diagnostics Tab
The Status & Diagnostics tab on the Navigation bar displays all menus related to the
operating status of the device and device diagnostics. These menus appear in the
Navigation tree and include the following:
 Status & Diagnostics (refer to ''Status & Diagnostics'' on page 278)
 Gateway Statistics (refer to ''Gateway Statistics'' on page 283)
3.6.1 Status & Diagnostics
The Status & Diagnostics menu is used to view and monitor the device's channels,
Syslog messages, hardware and software product information, and to assess the device's
statistics and IP connectivity information. This menu includes the following page items:
 Message Log (refer to ''Viewing the Device's Syslog Messages'' on page 278)
 Ethernet Port Information (refer to ''Viewing Ethernet Port Information'' on page 280)
 Device Information (refer to ''Viewing Device Information'' on page 280)
 Performance Statistics (refer to ''Viewing Performance Statistics'' on page 282)
 Active Alarms (refer to ''Viewing Active Alarms'' on page 282)
3.6.1.1 Viewing the Device's Syslog Messages
The 'Message Log' page displays Syslog debug messages sent by the device. You can
select the Syslog messages in this page, and then copy and paste them into a text editor
such as Notepad. This text file (txt) can then be sent to AudioCodes Technical Support for
diagnosis and troubleshooting.
Note: It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server (refer to the Product Reference
Manual).
¾ To activate the Message Log, take these 3 steps:
1. In the 'Advanced Parameters' page (refer ''Advanced Parameter'' on page 166), set
the parameter 'Debug Level' (or ini file parameter GwDebugLevel) to 6. This
parameter determines the Syslog logging level in the range 0 to 6, where 6 is the
highest level.