User`s manual

Version 5.4 285 May 2008
SIP User's Manual 3. Web-Based Management
Counter Description
Number of Calls
Terminated due to
No Answer
Indicates the number of calls that weren't answered. It's incremented as a
result of one of the following release reasons:
 GWAPP_NO_USER_RESPONDING (18)
 GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)
 GWAPP_NORMAL_CALL_CLEAR (16) (when the call duration is zero)
Number of Calls
Terminated due to
Forward
Indicates the number of calls that were terminated due to a call forward. The
counter is incremented as a result of the following release reason:
RELEASE_BECAUSE_FORWARD
Number of Failed
Calls due to No
Route
Indicates the number of calls whose destinations weren't found. It is
incremented as a result of one of the following release reasons:
 GWAPP_UNASSIGNED_NUMBER (1)
 GWAPP_NO_ROUTE_TO_DESTINATION (3)
Number of Failed
Calls due to No
Matched
Capabilities
Indicates the number of calls that failed due to mismatched device capabilities.
It is incremented as a result of an internal identification of capability mismatch.
This mismatch is reflected to CDR via the value of the parameter
DefaultReleaseReason (default is GWAPP_NO_ROUTE_TO_DESTINATION
(3)) or by the GWAPP_SERVICE_NOT_IMPLEMENTED_UNSPECIFIED (79)
reason.
Number of Failed
Calls due to No
Resources
Indicates the number of calls that failed due to unavailable resources or a
device lock. The counter is incremented as a result of one of the following
release reasons:
 GWAPP_RESOURCE_UNAVAILABLE_UNSPECIFIED
 RELEASE_BECAUSE_GW_LOCKED
Number of Failed
Calls due to Other
Failures
This counter is incremented as a result of calls that failed due to reasons not
covered by the other counters.
Average Call
Duration (ACD)
[sec]
The average call duration (ACD) in seconds of established calls. The ACD
value is refreshed every 15 minutes and therefore, this value reflects the
average duration of all established calls made within a 15 minute period.
Attempted Fax
Calls Counter
Indicates the number of attempted fax calls.
Successful Fax
Calls Counter
Indicates the number of successful fax calls.