Owner's Manual
Warranty
information
All Audioengine products have a 3-year Limited Warranty on parts and labor
from date
of
purchase. The Limited Warranty applies only
to
Audioengine
products purchased in the United States. Your warranty
is
automatic,
so
there
is
no need
to
register. For Limited Warranty coverage elsewhere, please contact
the Audioengine dealer, reseller,
or
distributor in your country
or
region.
What
is
covered
All defective parts
or
faulty workmanship.
What
is
not
covered
The Audioengine Limited Warranty does
not
cover damage caused by accident,
misuse, abuse, neglect, excessive moisture, lightning, power surges, other acts
of
nature, unauthorized product modification
or
repairs,
or
failure
to
follow the
instructions outlined in this guide.
What
we
will
do
We
will repair
or
replace any defective parts, at
our
option, within a reasonable
amount
of
time
and free
of
charge any
time
during the warranty period. After
service, we will be responsible for shipping the product back
to
you at
our
expense.
What
we
ask
from
you
You
will be responsible for shipping charges
to
Audioengine
or
to
an
authorized
dealer.
We
recommend you keep the original shipping materials
to
prevent
shipping damage
if
service
is
needed. Audioengine cannot be responsible for
any damages incurred during shipping due
to
poor
packing, so please pack
well and make sure
to
insure
your
shipment.
How
to
obtain
Audioengine
warranty
service
If you have any questions
or
feel you may need service, contact the reseller
where you purchased
your
product.
You
can also visit
our
support
portal at
support.audioengineusa.com where you will find a searchable Knowledge
Base
. And
if
you
don't
find
an
answer
to
your question you can easily contact
us
by opening a support ticket.