Operating instructions

TERMS & CONDITIONS
ABOUT RNJ ELECTRONICS
OUR BACKGROUND:
For over 33 years, we continue to strive to offer the right product solutions and services at the most affordable pricing.
The key to our success continues to be our employees; knowledgeable, reliable and friendly people with a reputation for
getting the job done right the first time.
OUR COMMITMENT:
Our commitment to you, our customers and potential customers, is to provide the solutions and services your
business needs to ensure your continued success.
OUR GOAL:
Our goal is complete customer service. We understand that when it comes to sourcing product and accessing proper techni-
cal support, you have choices. We want to be your first choice and first phone call to help solve your everyday product needs.
OUR GUARANTEE:
Personal and professional service at affordable prices BEFORE, DURING and AFTER the sale.This has been the key to our
success for over 33 years, and we guarantee that it will continue to be the cornerstone of our business. Additionally, we
guarantee all merchandise we offer for sale to be of the highest quality
TERMS & CONDITIONS:
• Placing Orders: You may place orders via phone, fax, mail, email or the Internet. Call TOLL FREE 1-800-645-5833,
Fax 1-800-RNJ-FAX[phone]), Mail to our Amityville, NY address (see below),
email to [e-mail] or Order online at WWW.RNJELECTRONICS.COM.
• All orders are Credit Card / Debit Card.
• Orders are accepted 24 hours a day, 7 days a week.
• Se Habla Espanol.
• Governmental, Educational, Industrial and OEM bids are welcomed.
• No Minimum order amount required.
• Special discounts may be available for bulk quantity orders; please contact the RNJ Electronics
sales department for details.
• Return Policy: Any defective or incorrectly shipped item must be returned prepaid with a copy of the invoice to
insure proper handling. Any returns due to customer error will be charged a 20% restocking and handling charge.
• Reshipments: Customers will incur a $10.00 reshipment charge plus any applicable shipping charges should a
package be returned due to customer error.
• Please feel free to contact the RNJ Customer Service department TOLL FREE with any questions or discrepancies
in your order.
• Backorder Policy: If a particular item is not available for immediate shipment, we will backorder and send as
available unless customer cancellation is requested.
• Shipping Policy: All orders are shipped UPS ground unless otherwise specified. Parcel Post, FedEx, UPS Blue,
UPS next day, and UPS 3-Day select are available upon request.
• All prices are subject to change without notice. Not responsible for typographical errors.
PLEASE KEEP YOURSELF UPDATED TO THE LATEST NEW PRODUCTS AND SPECIALS!
Please send us your e-mail address so that we can keep you up to date with the latest products that were
not able to be part of this catalog. We are regularly adding new products to our line and would love to
share them with you. Please e-mail ([e-mail]) or fax [phone]) your information
so we can keep you posted to all the latest products available as well as our monthly specials.
Link up with us socially on
Facebook: www.facebook.com/rnjelectronics and Twitter: www.twitter.com/rnjelectronics
202 NEW HIGHWAY, PO BOX 667, AMITYVILLE, NEW YORK 11701-0667
[phone] • FAX: [phone] • E-MAIL: [e-mail]
1-800-645-5833 • FAX ORDERS ONLY: 1-800-RNJ-FAX1
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