Operation Manual

- Troubleshooting -
98
12. Troubleshooting
If you have problems with your telephone, please check the following
information. For any claims under the warranty, please refer to your
dealer. The warranty period is 2 years. For technical problems, you can
also contact our Service Department on the hotline number 0180 5 00
13 88.
No calls possible The telephone line is not correctly
connected or is faulty.
Use only the telephone cable provided.
Test whether your telephone connection is
in order by using another telephone.
The power supply is not plugged in or
there is a total power failure.
The rechargeable batteries are flat or
defective.
You are too far away from the base
station.
Connection is cut off or
drops out
You are too far away from the base
station.
Incorrect position for the base station.
Dialling not possible Dialling mode incorrectly set (see Chapter
10.6).
The system no longer
responds or is in an
undefined state.
Reset all functions to the factory settings.
Before doing so, briefly remove the power
supply from the socket.
Factory settings see Chapter 10.10.
The battery symbol
appears in the display
after just a few hours.
Place the handset on the base station for
10 hours. If this does not help, replace the
rechargeable batteries.
SMS messages cannot be
sent or received.
Check the requirements in Chapter 7.1 in
order to use SMS on a conventional
telephone network.