Operation Manual

In the Case of Problems
60
11 In the Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following informa-
tion first. In the case of technical problems, you can contact our hotline service,
tel. [phone] (cost via Telekom at time of going to print: 12 ct/min). In the
case of claims under the terms of guarantee, contact your sales outlet. There is a
2 year period of guarantee.
Problems and solutions
Problems Solutions
No connection to
base station
possible
− Check that the handset has been registered on the
base station with the correct PIN code.  Page 54
No telephone calls
possible
− The telephone is not connected properly or is defec-
tive. Only use the telephone connection cable sup-
plied.
− Test whether the telephone connection is in order by
using another telephone.
− The power adaptor plug is not plugged in or there is
a complete power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− Dialling mode is set incorrectly.  Page 54
Connection is
disturbed or cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The system no
longer responds
− Reset all the functions to their default settings.
 Page 62
− Disconnect the power adapter plug briefly from the
power socket.
− Remove the batteries briefly from the handset.