Operation Manual

34
Service-Hotline Germany: Tel. 0180 5 001388 (Costs for call from german
landline at time of print: 14 ct/min, max. 42 ct/min from mobile phone providers.)
Appendix
I can’t make phone calls
Make sure the phone cable is connected properly. If it is, there may be a
fault. Please make sure you’re using the phone cable that came with your
phone.
Check power’s plugged in, switched on and working.
Make sure you aren’t too far from the base station (in ideal conditions, it
should work up to 300 metres outdoors and up to 50 metres indoors).
Test the phone line and socket by using another phone.
I keep losing my connection
Make sure you aren’t too far from the base station (in ideal conditions, it
should work up to 300 metres outdoors and up to 50 metres indoors).
The base station may not be in an ideal location – consider moving it.
My handset keeps switching off
It may need recharging. So it can charge fully, place your handset on its
charger base for at least 16 hours (make sure the power socket is switched
on!).
Replace the rechargeable batteries. Any replacement batteries should be the
same type as those provided.
Caller’s identification (Call Line ID) isn’t working
Check you have this service on your phone line. Please call your network
provider.
The caller may have withheld their phone number.
My handset doesn’t ring
Check that the ringer is on. See page 18.
I’ve got a buzzing noise on my radio, TV or computer
We suggest you use your cordless handset at least one metre away from
electrical equipment and mobile phones.
There is interference in the earpiece and/or internet connection is very
slow when using the phone
You must plug the phone into the wall socket via an ADSL filter if you have
broadband internet on your phone line.