Operation Manual

− Troubleshooting −
88
16 Troubleshooting
Should problems arise with the telephone, refer to the following information. In the case of
technical problems, contact our Hotline, tel. [phone] (Telekom costs at time of going to
print: 12 ct/min) .
In the case of claims under the terms of guarantee, contact your sales outlet. There is a
2 year period of guarantee.
Faults
Corrective measures
Nothing appears in the
display
− Handset is not switched on.
− Batteries are empty or defective.
The caller’s number is not
displayed despite CLIP
function
− Caller has not enabled the number transfer by the tele-
phone network provider.
No connection to base
station possible
− Check that the handset has been registered on the base
station with the correct PIN.
No telephone calls
possible
− The telephone line is not connected properly or is defective.
Only use the telephone connection cable supplied.
− Test whether the telephone connection is in order by using
another telephone.
− The power adaptor plug is not plugged in or there is a com-
plete power failure.
− Batteries are empty or defective.
− The handset is too far from the base station.
Connection is disturbed or
cut off
− The handset is too far from the base station.
− The base station is in an unsuitable location.
The charging control lamp
does not light up
− Place the handset correctly in the base station, clean the
contact surfaces on the handset and the base station with a
soft, dry cloth.
The battery icon flashes in
the display after a few
hours
− Place the handset in the base station for 14 hours. If this
does not help, replace the rechargeable standard batteries.
Display is dark − Caused by direct sunlight, allow handset to cool down.
SMS message cannot be
sent
− Check the SMS centres have been entered correctly. Ask
your telephone network provider.
− Your telephone is integrated in a PABX system.
− Request the telephone network provider to activate the
SMS services.