Operation Manual

- Troubleshooting -
71
11 Troubleshooting
If you have problems with your telephone, please check the following points first. For technical
problems, you can also contact our hotline on Tel. 0180 5 00 13 88.
For any claims under the
warranty, please refer to your dealer. The warranty period is 2 years.
No calls possible The telephone line is not correctly connected or is faulty.
Use only the telephone cable provided.
Test whether your telephone connection is in order by using
another telephone.
The power supply is not plugged in or there is a total power failure.
The rechargeable batteries are flat or defective.
You are too far away from the base station.
Connection is cut off or
drops out
You are too far away from the base station.
Incorrect position for the base station.
Dialling not possible Dialling mode incorrectly set (see Chapter 9.6).
The system no longer
responds or is in an
undefined state.
Reset all functions to the factory settings. Before doing so, briefly
remove the power supply from the socket.
Factory settings see Chapter 9.12.
The charging light does
not come on.
Place the handset properly on the base station, clean the contact
surfaces on the handset and on the base station with a soft, dry
cloth.
The battery symbol
flashes in the display
after a few hours.
Place the handset on the base station for 16 hours.
If this does not help, replace the rechargeable batteries.
Display dark Caused by direct sunlight, allow the handset to cool down.