IBM Netfinity Servers IBM Netfinity 3000 - Type 8476 Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 20X, 21U, 21X, 30U, 30X, 31U, 31X, 40U, 40X 41U, 41X Hardware Maintenance Manual September 1998 We Want Your Comments! (Please see page 220) S10L-9798-01
IBM Netfinity Servers IBM Netfinity 3000 - Type 8476 Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 20X, 21U, 21X, 30U, 30X, 31U, 31X, 40U, 40X 41U, 41X Hardware Maintenance Manual September 1998 We Want Your Comments! (Please see page 220) IBM S10L-9798-01
Note Before using this information and the product it supports, be sure to read the general information under “Notices” in your manual.
About This Supplement This supplement contains diagnostic information, Symptom-to-FRU Indexes, service information, error codes, error messages, and configuration information for the Netfinity 3000 - Type 8476. Important This manual is intended for trained servicers who are familiar with IBM PC Server products. Before servicing an IBM product, be sure to review “Safety Information” on page 208.
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Contents About This Supplement . . . . . . . . . . . . . . Online Support . . . . . . . . . . . . . . . . iii iii IBM Netfinity 3000 - Type 8476 . . . . General Checkout . . . . . . . . . . . Diagnostics . . . . . . . . . . . . . . Features . . . . . . . . . . . . . . . Additional Service Information . . . . . Locations . . . . . . . . . . . . . . . Symptom-to-FRU Index . . . . . . . . Undetermined Problems . . . . . . . . Parts Listing (Netfinity 3000 - Type 8476) . . . . . . . . . . . . . . . . . . .
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IBM Netfinity 3000 - Type 8476 General Checkout . . . . . . . . . . . . . . . . . Diagnostics . . . . . . . . . . . . . . . . . . . . Diagnostic Test Programs . . . . . . . . . . . Power-on Self-Test (POST) . . . . . . . . . . POST Beep Codes . . . . . . . . . . . . . . Error Messages . . . . . . . . . . . . . . . . POST Error Messages and Beep Codes . . . SCSI Error Messages . . . . . . . . . . . . Diagnostic Error Messages . . . . . . . . . Software-Generated Error Messages . . . . .
Diagnostic LEDs . . . . . . . . . . . Erasing Lost or Forgotten Passwords . . . . . Power Supply . . . . . . . . . . . . . . . . ROM Operation Mode Switch Setting . . . . . SCSISelect Utility Program . . . . . . . . . . Starting the SCSISelect Utility Program . . SCSISelect Utility Program Choices . . . . Configure/View Host Adapter Settings . . . SCSI Disk Utilities . . . . . . . . . . . Performing a Low-Level Disk Format . . When To Use the Format Disk Program Starting the Low-Level Format . . . . .
Preinstallation Steps (All Bays) . . . . . Working with Drives in Bays 1 through 4 . Installing Drives in the Permanently Mounted Drive Cage . . . . . . . . Removing Drives in the Permanently Mounted Drive Cage . . . . . . . . Removing the Removable Drive Cage Installing a Drive in the Removable Drive Cage . . . . . . . . . . . . . . . Working with Drives in Bays 5 and 6 . . . Internal View . . . . . . . . . . . . . . . Memory Modules . . . . . . . . . . . . . Memory Configuration . . . . . . . . .
General Checkout This general checkout procedure is for Netfinity 3000 Type 8476 servers. Attention The drives in the system you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. Diagnostic error messages appear when a test program finds a problem with a hardware option.
Notes 1. For systems that are part of a shared DASD cluster, run one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the DASD diagnostic tests. 2. Before replacing any FRUs, ensure the latest level of BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. 3. If multiple error codes are displayed, diagnose the first error code displayed. 4.
(CONTINUED) 004 (continued) DID YOU RECEIVE THE CORRECT RESPONSES? Yes No 005 Go to the “Symptom-to-FRU Index” on page 160. 006 ARE ALL INSTALLED DEVICES IN THE SERVER HIGHLIGHTED ON THE MODULE TEST MENU OR HARDWARE CONFIGURATION REPORT? Yes No 007 The missing device may be defective. 008 Run the Advanced Diagnostics test. If necessary, refer to “Diagnostics.” If you receive an error, go to “Symptom-to-FRU Index” on page 160. If the test stops and you cannot continue, replace the last device tested.
Diagnostic Test Programs IBM provides programs that you can run to diagnose hardware and some software problems. Several utility programs that provide helpful information about the server are also included. One of these programs provides the user interface for running these diagnostic and utility programs. The server diagnostic test programs are stored on the IBM Enhanced Diagnostics Diskette that comes with the server.
Power-on Self-Test (POST) When you power-on the server, it performs a series of tests to check the operation of server components and some options. This series of tests is called the power-on self-test, or POST.
POST Beep Codes If Power-On Status is set to [Enabled], POST also generates beep codes to indicate successful completion or the detection of an error. The startup of the operating system or application program indicates successful completion of POST. More than one beep indicates that POST detected an error. For a list of beep codes, see “Symptom-to-FRU Index” on page 160. Error Messages Error messages indicate that a problem exists; they are not intended to be used to identify a failing part.
Software-Generated Error Messages : These messages occur if a problem or conflict is found by an application program, the operating system, or both. Error messages for operating-system and other software problems are generally text messages, but they also can be numeric messages. For information about these software error messages, refer to the information that comes with the operating system or application program, or both.
Running the Diagnostic Test Programs Note See “Diagnostic Test Programs” on page 7 for a description of the diagnostic programs that come with the server. Attention Do not discard the Enhanced Diagnostics Diskette. Store it in a safe place for later use. Make a backup copy of the IBM Enhanced Diagnostics information on a diskette. To do this: 1. Insert a blank, 3.5-inch, formatted 2 MB diskette into diskette drive A. 2.
2. 3. 4. 5. the first error message, the other error messages probably will not appear on the screen the next time that you power-on the server.) If you have set a power-on password and have the password prompt set to On or Dual, a password prompt appears. If you have set both power-on and administrator passwords, you can type either of the passwords at the password prompt.
for a menu item. (Note that each menu item has a Help screen. To view the Help screen, select the menu item; then, press F1.) c. When you have finished viewing and changing settings, press Esc to return to the Configuration/Setup Utility program menu. d. Before you exit from the program, select Save Settings. When you exit from the Configuration/Setup Utility program menu (see step 5e), the operating system will start automatically (unless there is an unresolved problem with the startup device).
Viewing the Test Log Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, do the following from any test category screen: Press F3 to activate the log File Press F3 again to save the file to diskette or F2 to print the file.
Features The features in the server vary according to the model. The following is a summary of the features that are available with the Netfinity 3000 - Type 8476 Microprocessor Intel Pentium II microprocessor with MMX technology 66 MHz or 100 MHz Front Side Bus (FSB) 16 KB of level-1 cache memory 512 KB of level-2 cache with error checking and correction (ECC) memory integrated into microprocessor Clock rate varies by model Memory Three 3.
Side cover lock Unattended start mode SCSI Features 16-bit UltraSCSI adapter – One external connector – One internal connector Four bays available for internal SCSI hard disk drives Power Supply 330 Watts Auto-sensing function Built-in overload and surge protection Integrated Functions 16 Voltage regulator for microprocessor Two serial ports Two universal serial bus (USB) ports One parallel port Mouse port Keyboard port Full-duplex 10/100 Mbps Ethernet contro
Additional Service Information The following additional service information supports Netfinity 3000 - Type 8476 server. “Configuration Overview” on page 18. “Configuration Conflicts” on page 20. “Configuration/Setup Utility Program” on page 21. “Configuration/Setup Utility Program Menus” on page 24. “Configuring the Ethernet Controller” on page 38. “Erasing Lost or Forgotten Passwords” on page 42. “Power Supply” on page 45. “ROM Operation Mode Switch Setting” on page 47.
Configuration Overview You play a key role in how the server allocates resources to organize and interconnect hardware devices and software programs. This allocation process is referred to as configuration. The steps required to configure the server depend on the number and types of devices and programs that you install. The server has connectors for several types of adapters.
helps you to determine the steps required for installation and configuration. The following actions are typically, but not always, required to configure the server. 1. Run the Configuration/Setup Utility program and record the current configuration settings. See “Configuration/Setup Utility Program” on page 21. 2. Set jumpers or switches on the server's system board. 3. Set jumpers or switches on the device. See the device installation instructions. 4. Install the device in the server.
Configuration Conflicts The resources used by your server consist of IRQs, DMA, I/O port addresses, and memory. This information is useful when a resource configuration conflict occurs. Conflicts in the configuration occur if: A device that you installed requires the same resource as another device. (For example, a conflict occurs when two adapters try to write to the same address space.) A device resource is changed (for example, changing jumper settings).
conflict occurs, and the device will remain deactivated by the configuration program. 4. Change system board jumpers or switches. Then, refer to the system-board diagram inside your server. 5. Remove the device or adapter. Some configurations are not supported. If you must remove an adapter, see “Installing or Removing ISA and PCI Adapters” on page 62. Software Configuration Conflicts : The Configuration/Setup utility might change the memory-address space used by some hardware options.
Utility program (see “SCSISelect Utility Program” on page 49). Review the information that comes with the option before making changes. When you restart the server for the first time after working with most options, a message appears, indicating that a configuration change has occurred. You are then prompted to enter the Configuration/Setup Utility program to manually update the configuration settings or to confirm and save the settings that were automatically updated by the system programs.
Notes 1. If an administrator password is not set, the Configuration/Setup Utility program starts once you complete the startup procedure. 2. If an administrator password is set, but a power-on password is not set, you must enter the administrator password to access the Configuration/Setup Utility program. 3. If you have set both an administrator and a power-on password, you can enter either one.
Configuration/Setup Utility Program Menus From the Configuration/Setup Utility program Main Menu, you can select the settings that you want to change.
Configuration/Setup Utility program menu. Use the arrow keys to select the desired option; then, press Enter. Note The choices on some menus might differ slightly, depending on the BIOS version that comes with the server. Use the following commands to navigate through the screens and make selections: Key ↑ Function ↓ ← → Move between menu items. Toggle between choices for a menu item. Enter Select an item. Esc Exit from a menu after viewing or making changes. F1 Get help on a selected menu item.
You can add serial ports by installing a serial adapter in an expansion slot. See the documentation that comes with the serial adapter for information about port assignments. To display or change the port assignments: 1. From the Configuration/Setup Utility program menu, select Devices and I/O Ports.; then, press Enter. 2. The Devices and I/O Ports menu appears. 3. Select a device or port. If necessary, press Enter to display an additional menu. 4.
format for your country. For example, in the United States, the format is MM/DD/YYYY (Month/Day/Year). To set the date and time: 1. From the Configuration/Setup Utility program menu, select Date and Time; then, press Enter. 2. The Date and Time menu appears. 3. Use the Left Arrow (←) or Right Arrow (→) key to advance through each data field. 4. Type the new information; the system saves the information as you enter it.
However, if you have a mouse connected to the mouse port, refer to the following text box. Important Information for Mouse Users This information applies only to those who have a mouse connected to the mouse port; a serial mouse is not affected by the password prompt Off mode. The password prompt Off mode prevents the server from detecting that a mouse is attached. Because in this mode, the mouse device driver will not be loaded automatically through the CONFIG.SYS or AUTOEXEC.
restart and resume operating in this mode when power is restored, without operator intervention. If you enter a password, the keyboard will unlock, but the mouse connected to the mouse port will remain disabled. Password prompt Off mode is useful for network environments that cause the server to operate unattended. If a power failure occurs, when power is restored, the server will automatically restart and resume operating in this mode, without operator intervention.
Attention Keep a record of the power-on password in a secure place. When a power-on password has been set, you cannot activate the keyboard and mouse without first using the password. If you lose or forget the password, you cannot change or delete it without removing the server cover and moving a jumper on the system board. See “Erasing Lost or Forgotten Passwords” on page 42 for further information. To set or change a power-on password: 1.
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter. 2. The System Security menu appears. 3. Select Power-On Password; then, press Enter. 4. The Power-On Password menu appears. 5. Select Delete Power-On Password and follow the instructions on the screen. Using the Administrator Password Menu : The administrator password (sometimes called a supervisor-level password) controls access to some features of the server, including the Configuration/Setup Utility program.
To delete an administrator password: 1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter. 2. The System Security menu appears. 3. Select Administrator Password; then, press Enter. 4. The Administrator Password menu appears. 5. Select Administrator Password. 6. Select Delete Administrator Password and follow the instructions on the screen. If both a power-on and administrator password are set, you can enter either password to complete the system startup.
Note Enhanced security can be enabled or disabled only when you update the system programs in the server. 1. Insert a system programs update diskette in the server. System programs updates are available on the World Wide Web. To obtain up-to-date information about the server model, access the home page for the server at the following address: http://www.pc.ibm.com/us/netfinity/ 2. Power-on the server. If it is already powered on, you must power it off and back on again. 3.
1. From the Configuration/Setup Utility program menu, select System Security; then, press Enter. 2. The System Security menu appears. 3. Select Secure IDE Devices and Diskette Drives; then, press Enter. 4. Select a device; then, press the Left Arrow (←) or Right Arrow (→) key to toggle the entry to Disable. Note The server supports IDE CD-ROM drives. IDE hard disk drives are not supported. Remote Administration : Using this option, the BIOS can be updated remotely from a network server.
Note The server is shipped with the Remote Administration feature set to Enabled. To ensure that the POST/BIOS update (flash) procedure works properly, do not change this default value. To perform a POST/BIOS (flash) update, insert the Flash Utility Diskette into the primary diskette drive and run the Flash Utility program. Follow the instructions in the program.
Select Set Device Node to control the device node. When you change this value to Disabled, the system cannot update the configuration during POST. Processor Control : Select this choice to control features associated with the microprocessors, such as Processor 0 ID and Processor Updating. ISA Legacy Resources : Plug and Play is a configuration method that makes expanding the server easier. Support for Plug and Play is built into the system board of the server.
1. Select ISA Legacy Resources; then, use the Up Arrow (↑) or Down Arrow (↓) key to highlight the system resource that you want to change. 2. Select a resource; then, use the Left Arrow (←) or Right Arrow (→) key to select a configuration choice. If you remove an ISA legacy adapter, you must redefine the system resource as [Available]. Power Management : With Power Management, the server and monitor can be set to use a reduced-power state if they are inactive for a specified length of time.
Configuring the Ethernet Controller The Netfinity 3000 server comes with an Ethernet controller on the system board. The Ethernet controller provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on the back of your server. When you connect your server to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps or 100 Mbps) on the network and then sets the controller to operate at the appropriate rate.
equivalence of the two types of Ethernet, mixed Ethernet and Fast Ethernet systems also can be designed and implemented. The bandwidth required at each workstation connected to a server is generally far less than the bandwidth required at the server. This is because the server might have to handle the bandwidth of multiple workstations at the same time. A cost-effective solution to the bandwidth requirements of this type of system is a mixed Ethernet and Fast Ethernet network.
Troubleshooting the 10/100 Mbps Ethernet Controller: Use the following information to help isolate problems that might occur with the 10/100 Mbps Ethernet controller. Note For additional information about the Ethernet controller, such as configuration and auto-negotiation, see “Configuring the Ethernet Controller” on page 38. For an illustration of the Ethernet activity light location on the server, see “Status Indicators” on page 82.
If the Ethernet activity light is off: a. Make sure that the hub and network are operating, and that the correct device drivers are loaded. b. There might be a defective Ethernet connector or cable, or a problem with the hub. 3. Make sure that you are using the correct device drivers that come with your server. 4. Check for operating system-specific causes for the problem. 5. Test the Ethernet controller or adapter.
Erasing Lost or Forgotten Passwords Note To set, change, or delete a password, see “System Security” on page 27. The server uses complementary metal-oxide semiconductor (CMOS) memory on the system board for storing configuration and setup information.
Notes Using the Configuration/Setup Utility program, record all configuration information. Read “Safety Information” on page 208, Power-off the server, but do not disconnect the cables. Remove the server cover. Place the server on its side. 1. Locate the Clear CMOS Request jumper (J9) on the system board (see “System Board Illustration” on page 142). You might have to remove adapters to gain access to the jumper. See “Installing or Removing ISA and PCI Adapters” on page 62. 2.
9. Disconnect the power cord from the rear of the chassis. 10. Remove the server cover, and move the jumper back to its normal position (pins 1 and 2). 3 2 1 3 2 1 3 2 1 11. After clearing CMOS memory, you must reconfigure the server. After reassembling the server (see “Completing the Installation” on page 77), use the Configuration/Setup Utility program to reset the date and time, reset any passwords, and reconfigure the server.
Power Supply Note The Front Fan and Disk Fan A are controlled by the System Management Controller and the power supply fan is not. If the power-on indicator is not on, the power-supply fan is not running, or the computer will not power-off, do the following. Check/Verify FRU/Action 1. Check the following for proper installation. Power Cord On/Off Switch connector On/Off Switch Power Supply connector System Board Power Supply connectors microprocessor(s) connection Reseat 2.
46 Pin Signal Function 9 5VSB Standby Voltage 10 12 V +12 V dc 11 3.3 V +3.
ROM Operation Mode Switch Setting If the power to your server is interrupted while POST/BIOS is being updated, your server might not restart correctly. If this happens, perform the following procedure to recover. Notes Read “Safety Information” on page 208. Power-off the server and all other connected devices. Disconnect all external cables attached to the server; then, remove the server cover. Create a Flash Utility Diskette, see “Remote Administration” on page 34.
6. After the update session completes, Power-off the server and remove the diskette from drive A. 7. Move switch 5 back to the OFF position. 8. Reinstall the cover and reconnect any cables that you disconnected. 9. Power-on the server to restart the operating system. 10. After changing configuration switch settings, you must reconfigure the server. After reassembling the server (see “Completing the Installation” on page 77), use the Configuration/Setup Utility program to reconfigure the server.
SCSISelect Utility Program Your server comes with a menu-driven configuration utility program, called SCSISelect, that allows you to view and change SCSI settings. You can use the SCSISelect Utility program to: View and change the default SCSI identification (IDs) Verify and change configuration conflicts Perform a low-level format on a SCSI hard disk. Starting the SCSISelect Utility Program : You can access this program when you start the server.
Boot Device Options Select this choice to configure startable device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure. The default startup (boot) SCSI ID is 0 for an internal SCSI hard disk drive in Channel A. SCSI Device Configuration Select this choice to configure SCSI device parameters. Before you can make updates, you must know the ID of the device whose parameters you want to configure. Notes 1.
à ð Unexpected SCSI Command Failure Target SCSI ID: 4 SCSI CDB Sent: ð3 ðð ðð ðð ðE ðð ð7 ðð ð2 ðð Host Adapter Status: ððh - No host adapter error Target Status: ð2h - Check condition Sense Key: ð2h - Not ready +Sense Code: ð4h +Sense Code Qualifier: ð2h Press 'Esc' to continue. á ñ Performing a Low-Level Disk Format : You can use the Format Disk feature of the SCSISelect Utility program to perform a low-level format on hard disks.
Note Hard disks normally contain more tracks than their stated capacity (to allow for defective tracks). A message appears on the screen if the defect limit is reached. If this happens, replace the hard disk. 3. To install an operating system after the hard disk is formatted, follow the instructions in the ServerGuide package that comes with your server.
Specifications (Ethernet Cable) This appendix contains the specifications for the unshielded twisted-pair (UTP) cables that can be used to connect the server to an IEEE Standard 802.3 network. The Ethernet controller on your system board provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on the back of your server.
Table 1 on page 54 describes the specifications for UTP cables used in 10BASE-T and 100BASE-TX link segments. Cables for these link segments must be certified as EIA/TIA-568 Category 5. Table 1. Cabling Specifications for 10BASE-T and 100BASE-TX Link Segments Characteristic Specificationñ Cable type UTP cable with two twisted pairs of 22, 24, or 26 AWGò wire Nominal impedance 100 Ohms Velocity of propagation 0.
The following figure illustrates the wiring in crossover cables. RJ-45 Modular Connector 10BASE-T / 100BASE-TX RJ-45 Modular Connector Twisted Pair Signal Name Pin Pin Signal Name 1 TD+ 1 1 TD+ 1 TD 2 2 TD 2 RD+ 3 3 RD+ 2 RD 6 6 RD 3, 4 4, 5, 7, 8 (Not used) 4, 5, 7, 8 (Not used) Relative to the device connected to the adapter Note For additional information about Ethernet protocols, refer to your Ethernet documentation.
Specifications (System) The following table contains the environmental specifications for the Netfinity 3000 server. Notes 1. The following levels were measured in controlled acoustical environments according to procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779, and are reported in accordance with ISO 9296. 2. Actual sound-pressure levels in your location might exceed the average values stated because of room reflections and other nearby noise sources.
- 40 dBA operating At bystander position –1 meter (3.3 ft): - 33 dBA idle - 36 dBA operating Declared (upper limit) sound power levels: – 4.7 bels idle – 5.
Locations The following information supports the Netfinity 3000 Type 8476 server. 58 “Bottom Cover” on page 71. “Cabling” on page 73. “CD-ROM Drive” on page 74. “Completing the Installation” on page 77. “Controls and Indicators” on page 81. “Disconnecting Cables and Removing the Side Cover” on page 84. “External Options” on page 87. “External SCSI Devices” on page 88. “External View” on page 91. “Front Fan” on page 92. “Input/Output Connectors” on page 94.
Accessing the System Board Before you can install or remove certain options, you might need to access the system board. For example, you might need to remove adapters, drives, and cables that impede your access to components on the system board. You also need to access the system board before you can install or remove such options as adapters, memory modules, and microprocessors, because these devices reside on the system board. To access the system board more easily: 1.
Adapters Adding an adapter, such as a communication adapter, extends the capabilities and power of the server. For example, if the server supports redundant array of independent disks (RAID) technology, you can add a RAID adapter that can enhance logical-drive capacity and performance. Note For a complete list of the adapters that the server supports, go to http://www.pc.ibm.com/us/compat/ on the World Wide Web, or contact an IBM marketing representative.
ISA and PCI Adapters: The server uses a riser card for expansion. The riser card contains expansion slot connectors that connect adapters to the industry standard architecture (ISA) and peripheral component interconnect (PCI) buses. You can install a variety of adapters in the expansion slot connectors on the riser card. For information on locating the riser card, see “System Board Illustration” on page 142.
ISA Disk Fan A Connector Disk Fan B Connector ISA ISA Front Fan Connector PCI SCSI Hard Disk LED Connector Wake on LAN Connector Asset ID Antenna Connector Chassis-Intrusion Detector Connector PCI PCI Internal Speaker Connector CD Audio Connector 340-Pin Connector Alert on LAN Connector Modem Wakeup Connector Attention To avoid possible damage to adapters and server components, be sure that the adapters that you install do not touch each other or the other components (such as the microprocessor)
1. Review the instructions that come with the adapter to determine if it must be installed in an ISA or PCI expansion slot; otherwise, use any empty, bus-compatible slot. 2. Remove the server side cover (see “Disconnecting Cables and Removing the Side Cover” on page 84). 3. If necessary, remove the bottom cover (see “Bottom Cover” on page 71). 4. Remove the screw and bracket. 5. Remove the appropriate expansion-slot cover: a. Remove the expansion-slot screw on the top of the expansion-slot cover. b.
Expansion-Slot Cover Adapter Card Riser Card 8. Install the bracket and the screw. 9. If you installed a network adapter that uses Wake on LAN or Alert on LAN, attach the cable from the riser card to the adapter. See “ISA and PCI Adapters” on page 61 to locate the Wake on LAN or Alert on LAN connector. If you installed a modem and want to use Modem Wakeup, see “ISA and PCI Adapters” on page 61 to locate the Modem Wakeup connector on the riser card. 10.
Installing or Removing AGP Adapters: This section gives the procedure for installing an AGP adapter in the dedicated AGP slot connector. If you want to remove an AGP adapter from this slot connector, reverse the order of the following steps. If you need to install an adapter in an ISA or PCI slot connector, go to “Installing or Removing ISA and PCI Adapters” on page 62. Notes 1. You may install a video adapter in the dedicated AGP slot connector, in an ISA slot connector, or in a PCI slot connector.
3. Install the AGP adapter. The following illustration shows the installation of an AGP adapter. Note that the connector for external devices on the AGP adapter is accessible through the slot on the server wall. Note Some adapters support the attachment of secondary adapters called daughterboards. (A daughterboard is an adapter that can be plugged into another adapter or the system board.
Adding Security Options Security features can help to protect the server data and programs from unauthorized access and use, and help to physically protect the server from theft and tampering. After you determine the system security needs, you can activate or implement the appropriate security features. To control access to the information in the server databases, you can implement security measures through the system configuration programs.
1. Remove the server side cover (see “Disconnecting Cables and Removing the Side Cover” on page 84). 2. Locate the two holes on the lower right edge of the rear of the server. 3. Insert the U-bolt through the rear panel; then, attach and tighten the nuts with an appropriately sized or adjustable wrench. 4. If you have completed installing the U-bolt and do not want to install any other internal options, replace the server side cover and reconnect all external cables and power cords.
Battery If the server battery malfunctions, you must replace it as described in this section. IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions. Caution When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer.
2. Remove the battery: a. Use one finger to lift the battery clip over the battery. b. Use one finger to slightly slide the battery toward the front of the server. The spring mechanism behind the battery will push it out toward you as you slide it forward. c. Use your thumb and index finger to pull the battery from under the battery clip. d. Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip. 3. Insert the new battery: a.
Bottom Cover Attention The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the wall before you open the server. Note Read “Safety Information” on page 208. Read the documentation that comes with the option. To remove the bottom cover: 1. Remove the server side cover (see “Disconnecting Cables and Removing the Side Cover” on page 84). 2. Position the server as described in “Accessing the System Board” on page 59. 3.
3. Align the holes and insert the two bottom screws. 4. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 77.
Cabling Before cabling the server: Make sure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and any other options that you intend to install. Place the server in a location that is dry. Rain or spilled liquids might damage the server. Note To allow for air circulation, be sure to maintain the clearances. To cable the server: 1. Use the following illustration to cable the server.
CD-ROM Drive An IDE CD-ROM drive is a standard feature on all Netfinity 3000 servers. CD-ROM drives can play back or read from a CD, but cannot write information to it. CD-ROM drives use industry-standard, 12 cm (4.75-inch) CDs.
The following illustration shows the front of the CD-ROM drive. CD-ROM Drive In-Use Light Handling a CD: Emergency-Eject Hole Eject/Load Button When handling a CD, follow these guidelines: Hold the CD by its edges. Do not touch the surface. To remove dust or fingerprints, wipe the CD from the center to the outside. Wiping the CD in a circular direction might cause loss of data. Do not write or stick paper on the CD. Do not scratch or mark the CD.
Notes 1. If the tray does not slide out of the drive when you press the Eject/Load button, insert one end of a large paper clip into the emergency-eject hole located above and to the left of the CD-ROM drive in-use light. 2. In some models, you might have to remove the front bezel from the CD-ROM drive to access the emergency-eject hole.
Completing the Installation Notes Complete all the installation procedures for the internal options that you have chosen to install. Read “Safety Information” on page 208. 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the server. 2. Clear any cables that might impede the replacement of the cover. 3. Place the server in an upright position, and ensure that the stabilizer feet are positioned correctly.
b. Align the three bottom cover guides with the corresponding notches on the frame of the server. Tab Opening Notches c. Insert the bottom cover tab into the tab opening. Tab Notches d. With one hand, align the top so that the cover rests against the server. With the other hand, press the cover at the bottom left corner, above the left rotated foot.
7 tekcoS e. Keep the hand at the top to hold the cover in place. Use the thumb from the other hand to slide the cover forward, as shown in the following illustration. Make sure that the cover is latched into position. 7 tekcoS 5. If a cover lock is present, go to the back of the server and lock the cover. You can use the cover lock and keys to secure the outside cover.
Attention In the United Kingdom, by law, the telephone cable must be connected after the power cord. Caution When the power-cord strain-relief bracket option is installed on the power cord, the server must be plugged to a power source that is easily accessible. 6. Reconnect the cables to the back of the server; then, plug the power cords into properly grounded electrical outlets. Keyboard Mouse Monitor Parallel Device Serial Device USB Device Ethernet Device Audio Devices SCSI Device 7.
Controls and Indicators The most commonly used controls and status indicators are on the front of the server. Server Controls Power Switch CD-ROM Eject/Load Button Diskette Eject Button 7 tekcoS Power Switch: Press this switch to turn the server on or off. Attention Do not turn off the server if a drive in-use light is on. This might damage the information stored on a hard disk or on a diskette.
Status Indicators: The following illustration identifies the indicators located on the front of the server. Power-On Light Hard-Disk Drive In-Use Light Ethernet Activity Light CD-ROM Drive In-Use Light 7 tekcoS Diskette Drive In-Use Light Power-On Light: This light comes on when you turn on the server by pressing the power switch. Hard Disk Drive In-Use Light: This light comes on when the server is accessing a SCSI hard disk drive.
Diskette Drive In-Use Light: This light comes on when the diskette drive is accessed.
Disconnecting Cables and Removing the Side Cover Attention The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server. 1. Remove any media (diskettes or CDs) from the drives; then, power-off all attached devices and the server. Caution The Power Control button on the front of the server does not turn off the electrical current supplied to the server.
Caution. Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. 7. Disconnect all cables attached to the server; this includes power cords, input/output (I/O) cables, and any other cables that are connected to the server. Notes 1.
8. If necessary, unlock the server side cover. (The cover lock is located at the rear of the server.) Cover Lock 9. Remove the side cover by pulling out on the cover-release tab at the rear of the side cover. Then, slide the cover toward the front of the server and lift it off. 10. Set the door aside.
External Options Some examples of the external options that you can connect to the server include SCSI drives and storage enclosures, printers, modems, and other serial and parallel devices. To attach an external option: 1. Power-off the server and all attached devices. 2. Follow the instructions that come with the option and the information in this section to connect it to the server. The information in this section supplements the instructions that come with the external option.
External SCSI Devices Note If an internal device(s) is/are attached to the SCSI controller, only one external device is supported. The internal SCSI connector provides support for SCSI devices installed inside the server. The external SCSI connector provides support for external SCSI devices. The UltraSCSI adapter can support a maximum of 15 devices.
device with the Netfinity 3000 server, you must connect it to the external SCSI connector, using a SCSI cable. This SCSI cable must have the proper connector for the SCSI external connector on one end, and the proper connector for the external device on the other end. To select and order the correct SCSI cable for use with the external device, contact your IBM reseller or IBM marketing representative.
Parallel Port Connector: Parallel ports are used to communicate with printers and other devices, such as some CD-ROM and tape drives. The server provides one 25-pin, D-shell connector on the back of the server. 1 13 25 14 This parallel port connector conforms to the Institute of Electrical and Electronics Engineers (IEEE) Standard 1284.
External View The following illustration shows the external view of the server. Note This illustration is for reference only. .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .9/ .1ð/ Power-on button Power-on light Hard disk drive light Ethernet activity light Bay 1, CD-ROM drive CD-ROM eject button CD-ROM emergency eject hole Bay 2 Bay 3 Bay 4, 3.5-inch diskette drive The server comes with a diskette drive installed in bay 4 and a CD-ROM drive installed in bay 1.
Front Fan Attention The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server. Note Read “Safety Information” on page 208 Read the documentation that comes with the option. To remove and replace the front fan: 1. Remove the server side cover (see “Disconnecting Cables and Removing the Side Cover” on page 84). 2. Position the server as described in “Accessing the System Board” on page 59. 3.
7. Connect the front fan cable to the connector on the riser card. 8. Replace the bottom cover (see “Bottom Cover” on page 71). 9. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 77.
Input/Output Connectors Input/output (I/O) connectors provide ports for transferring information into and out of the server. You can connect a variety of I/O devices to the server, including a monitor, keyboard, mouse, and printer. For more information on the ports and their specific technologies, see “External Options” on page 87. At the rear of the server is a panel that provides access to I/O connectors. Adapters installed in expansion slots might also provide I/O connectors.
Expansion Slots: Cables to the external connectors on installed ISA and PCI adapters connect here. For information about expansion slots and adapters, see “Adapters” on page 60. Note The SCSI connector is located on the SCSI adapter installed in slot 6. Microphone: This connector is used to attach a microphone to the server when you want to record voice or other sounds on the hard disk. This connector can also be used by speech-recognition software.
Ethernet Connector: An unshielded, twisted-pair (UTP) cable with an RJ-45 connector attaches here to the 10/100 Ethernet controller on the system board. For information on the Ethernet controller, see “Configuring the Ethernet Controller” on page 38. For more information on the Ethernet connector, see “Ethernet Connector” on page 159. For information on cables, see “Specifications (Ethernet Cable)” on page 53.
Internal Drives You can add drives to the server to increase storage capacity and to enable the server to read multiple types of media. Several types of drives are available, such as: Diskette Hard disk Rewritable optical disc Tape Expansion Bays: Internal drives are installed in bays at the front and rear of the server. The bays are referred to as bay 1, bay 2, and so on. Drive bays 1 through 4, at the front of the server, are contained in the upper drive bracket.
.6/ Bay 6 The following is a detailed description of the drive bay contents. CD-ROM Drive: The server comes with an integrated drive electronics (IDE) CD-ROM drive. Open Bays: The server's design accommodates 3.5-inch and 5.25-inch devices, such as hard disk, tape, and rewritable optical disk drives. The number and capacities of the hard disk drives vary by model.
Drive Specifications: Table 4 describes some of the drive types that you can install in each bay, and their width and height requirements. Bays 1 Drive Widths 3.5-inch3 5.25-inch 2 3.5-inch3 5.25-inch Drive Types Drive Height Removable media4 drive, hard disk drive 25.4 mm (1.0 in.) CD-ROM drive 41.3 mm (1.6 in.)6 Removable media4 drive, hard disk drive 25.4 mm (1.0 in.) 41.3 mm (1.6 in.)6 3 3.5-inch Hard disk drive5 25.4 mm (1.0 in.) 4 3.5-inch Diskette drive 25.4 mm (1.0 in.
Types of Cables: The server uses cables to connect IDE and SCSI drives to the power supply, riser card, and system board. The diskette drive is also powered through a cable attached to the riser card. Each cable connector is designed to fit a corresponding drive connector. The following cables are provided: Four-wire power cables connect most drives to the power supply. At the ends of these cables are plastic connectors that attach to different drives; these connectors vary in size.
The diskette, IDE CD-ROM, and other IDE device connectors are on the back of the riser card. When you are installing optional drives, refer to the following illustration for the location of the appropriate connectors. Note The following illustration is for reference only. Before you install drives, be sure to check the orientation of the server riser card for the correct connector locations. The bottom edge of this card is located at the back of the server.
The following illustration shows the connectors on the riser card. ISA Disk Fan A Connector Disk Fan B Connector ISA ISA Front Fan Connector PCI SCSI Hard Disk LED Connector Wake on LAN Connector Asset ID Antenna Connector PCI PCI Chassis-Intrusion Detector Connector Internal Speaker Connector CD Audio Connector 340-Pin Connector Alert on LAN Connector Modem Wakeup Connector Notes 1. Alert on LAN and AssetID are available on some models only. 2.
The CD-ROM drive and the diskette drive are the only IDE devices that come with the server. You can install another IDE device, such as a CD-ROM drive or tape drive; however, IDE hard disk drives are not supported. If two or more IDE devices are used on a single cable, one must be designated as the primary or master device and all others as secondary or subordinate devices; otherwise, some of the IDE devices might not be recognized by the system.
SCSI Drives: Some drives have a special design called small computer system interface (SCSI). This design allows you to attach multiple drives to a single connector. Note Any information about SCSI drives also applies to other SCSI devices, such as scanners and printers. The Netfinity 3000 server supports drives that comply with American National Standards Institute (ANSI) SCSI Standards X3.131-1986 (SCSI), X3.131-1994, (SCSI-2), X3.277-1996 (SCSI-3 Fast-20 parallel interface), and X3.
LUN 0. Certain types of physical SCSI devices (bridge controllers) can support more than one logical device. For example, a printer controller might support up to eight printers. The printer controller is a physical device, and each printer is a logical device. If the printer controller is assigned to ID 2, the ID of the first printer appears in the SCSI device configuration as PUN 2, LUN 0. The IDs of the other printers are PUN 2, LUN 1; PUN 2, LUN 2; on up to PUN 2, LUN 7.
Before you begin, be sure you have: Read “Safety Information” on page 208. Read the documentation that comes with the option. Read “Termination Requirements.” Verified that you have all cables, drive trays, and any other equipment specified in the documentation that comes with the internal drive. Before you can install drives in the Netfinity 3000 server, you might need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.
Working with Drives in Bays 1 through 4: There are two different designs for the front drive cage that contains drive bays 1 through 4. One design has a drive cage that must be removed when you install or remove drives. With the other design, you install drives from the front of the server without removing the drive cage. In this type, the drive cage is permanently mounted to the chassis and cannot be removed.
Note Read “Safety Information” on page 208. Read the instructions that come with the drive that you want to install or replace. Position the server as described in “Accessing the System Board” on page 59. If the server has the permanently mounted drive cage, go to “Installing Drives in the Permanently Mounted Drive Cage” on page 108. If the server has the removable drive cage, go to “Removing the Removable Drive Cage” on page 114.
c. Remove the bay panel. 2. If knockouts are present in the drive bay opening, twist them with a screwdriver or pliers to remove. The following illustration shows the type of knockout in bays 2 and 3.
3. Install the drive in the bay opening and secure the drive by inserting screws. Note As shown in the following illustration, only two screws are needed to secure the drive within the drive bay. 4. Attach the cables to the drive. See “ISA and PCI Adapters” on page 61 for an illustration that shows the locations of the connectors on the riser card.
5. If the installed drive has nonremovable media, replace the bay panel. 6. If you installed a CD-ROM drive and want to connect the drive to the CD-ROM audio connector, see “ISA and PCI Adapters” on page 61 to locate the CD-ROM audio connector on the riser card. 7. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 77.
Removing Drives in the Permanently Mounted Drive Cage: This procedure is for those servers that have a permanently mounted front drive cage. 1. If the drive being removed has nonremovable media, remove the bay panel. a. Locate the appropriate bay panel in the front of the server. b. Use the tip of a screwdriver, if necessary, to release the plastic tabs that hold the bay panel at the front of the server. c. Remove the bay panel.
2. Disconnect the cables from the drive that you want to remove. 3. Remove the visible screws that hold the drive and slide it out the front of the server. 4. If you are not installing another drive, replace the bay panel. 5. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 77.
Removing the Removable Drive Cage: The following illustration shows a chassis with a drive-support bracket and a removable drive cage. The front drive cage is also known as the upper drive cage. Front Drive Cage Drive Support Bracket To remove the drive cage: 1. Disconnect any cables that are connected to drives in bays 1 through 4.
2. Remove the top-handle cover and set it aside. 3. Remove the top-handle screw and the screw from the drive-support bracket that holds the upper drive cage in place. Then, move the drive cage towards the power supply until it stops, and lift it out of the server.
Installing a Drive in the Removable Drive Cage: This section gives the procedure for installing drives in the upper drive cage. If you want to remove a drive from the upper drive cage, reverse the order of the following steps. Note Read “Working with Drives in Bays 1 through 4” on page 107. Read the documentation that comes with the drive. Remove the drive cage. See “Removing the Removable Drive Cage” on page 114. 1.
3. Insert the drive into the desired unoccupied drive bay. Insert and tighten the screws that hold it in place. The following illustration shows a hard disk drive being installed in bay 2. 4. Insert the drive cage and slide it to the right until it stops at the front of the server; be sure that the screw holes in the drive cage are aligned with the screw holes in the support bracket. 5. Insert and tighten the screw that secures the drive cage at the side; then, tighten the screw on top near the handle.
6. Replace the top-handle cover. 7. Attach the cables to the drive, as shown in the following illustration. 8. If you have installed a drive with removable media, you must remove the bay panel. If you have installed a drive with nonremovable media, you must install a bay panel (if it was not already installed). To remove a bay panel, go to step 9 on page 119. To install a bay panel, go to step 10 on page 120.
9. To remove a bay panel: a. Locate the appropriate bay panel in the front of the server. b. Use the tip of a screwdriver, if necessary, to release the plastic tabs that hold the bay panel at the front of the server. c. Remove the bay panel. d. Continue with step 11 on page 120.
10. To install a bay panel: a. Align the right-hand edge of the bay panel with the matching opening in the front of the server. b. Gently press the left edge closed until it snaps. c. If you installed a CD-ROM drive and want to connect the drive to the CD-ROM audio connector, see “ISA and PCI Adapters” on page 61 to locate the CD-ROM audio connector on the riser card. d. Go to “Installing a Drive in the Removable Drive Cage” on page 116. 11. If you want to install or remove any other options, do so now.
Working with Drives in Bays 5 and 6 Notes Read “Working with Drives in Bays 1 through 4” on page 107. Read the documentation that comes with the drive. The following illustration identifies the server bays. .1/ .2/ .3/ .4/ .5/ .6/ Bay Bay Bay Bay Bay Bay 1 2 3 4 5 6 The drives in bays 5 and 6 must have nonremovable media. (In some models, the server comes with a hard disk drive in bay 6.) To install or remove drives in these bays, you must remove the rear (lower) drive cage.
To install or remove drives in bays 5 and 6: 1. Remove the screw that holds the drive cage, and carefully slide the drive cage past the cover lock and out. 2. If there is a hard disk drive in bay 6, disconnect the cable from the drive in that bay. If there is a drive in bay 5, disconnect its cable. 3. If you are removing a drive, remove the screws that hold the drive in the cage and slide the drive out of the cage.
4. If you are installing a drive in bay 5, turn the drive upside down before you slide it into the bay. This ensures that the drive connector will align with and attach properly to the cable connector. When you install the four screws that come with the drive, attach them to the drive from the top. The following illustration shows a drive being installed in bay 5. 5. If you are installing a drive in bay 6, turn the drive upside down before you slide it into the bay.
6. Reinstall the rear drive cage and secure it with the screw that you removed in step 1 on page 122. 7. Attach the cables to the drive, as shown in the following illustration. 8. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 77.
Internal View The following illustration shows the internal view of the server, with the side panel removed. Note The following illustration is for reference only. .1/ .2/ .3/ .4/ .5/ .6/ .7/ .8/ .
Memory Modules Adding system memory to the server can make programs run faster. You can increase the amount of system memory by installing options called memory modules. The maximum amount of system memory the server supports is 384 MB. You can add memory to the server to increase system performance. The server has three connectors for installing system-memory modules. Note The following illustration is for reference only.
“Configuration/Setup Utility Program Menus” on page 24. For more information about the DIMMs that the server supports, go to the following World Wide Web address: http://www.pc.ibm.com/us/compat/ Memory Configuration: When you are adding or removing memory, fill each system memory connector sequentially, starting at DIMM 0. Table 5 shows the some of the possible memory configurations for the server. The contents of this table and additional information can be found on a label located inside the server.
Notes 1. When you are removing a memory module, be careful not to push too hard on the retaining clips because the memory module might abruptly eject from the connector. 2. Each memory connector contains two keys (dividers), which are used to assure that a memory-module can be installed only in the correct position. 3. A retaining clip at each end of the connector locks the memory module into place. 4. For information about memory configuration, see Table 5. To install a DIMM: 1.
Notches Note Adding or removing DIMMs changes the configuration information in the server. When you restart the server, the system displays POST error 164. Start the Configuration/Setup Utility program and select Save Settings. 7. To install another DIMM, repeat steps 3 through 6 on page 128. 8. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 77.
Microprocessors The server comes with an Intel Pentium II microprocessor. This microprocessor incorporates MMX technology with built-in ECC level-2 (L2) cache. For the latest information about microprocessor upgrades available for the server, contact your IBM reseller or IBM marketing representative. If you do upgrade the microprocessor, use the instructions that come with the upgrade along with the instructions in “Installing or Replacing Microprocessors” on page 131.
Installing or Replacing Microprocessors: This section gives the procedure for installing microprocessors. If you want to remove a microprocessor, reverse the order of the following steps. Notes Read “Safety Information” on page 208. Thoroughly review the documentation that comes with the microprocessor, so that you can determine whether you need to update the server BIOS. ServerGuide includes IBM Update Connector, which keeps the BIOS and device drivers current.
Notes 1. The microprocessor in the server comes with an attached heat sink. The microprocessor plugs into the microprocessor socket on the system board and is stabilized with a plastic bracket attached to the system board. The type of heat sink in the server might be different from the heat sink shown in this section. 2. To locate the microprocessor switch area of the system board, find the rocker switches section of the system-board illustration. See “System Board Illustration” on page 142.
c. Lift the microprocessor out of the connector. d. Store the old microprocessor in a static-protective package. e. Go to step 3 to install the replacement microprocessor. 3. Touch the static-protective package that contains the new microprocessor to any unpainted metal surface in the server; then, remove the new microprocessor.
4. Press in on the retainer tabs until they click into place. Note For the location of the retainer tabs, see the illustration in step 2b on page 132. 5. Align the new microprocessor with the microprocessor connector on the system board and slide it into the guides. Press the microprocessor down until it snaps into place and is fully seated in the connector.
6. Pull outward on the retainer tabs. 7. If you replace the microprocessor with one that has a different speed, you must change the switch settings on the system board. To locate the switches, see “System Board Illustration” on page 142. For information about the appropriate switch settings, see “Microprocessor Speed Switches Settings” on page 153, or see the label inside the server side cover. 8. If you receive the error code 167 after you install a new microprocessor, run the Flash Utility program.
Preliminary Option Installation Information Become familiar with the safety and handling guidelines specified under “Safety Information” on page 208. These guidelines will help you work safely while working with the server and options. Make sure that you have an adequate number of properly grounded electrical outlets for the server, monitor, and any other options you intend to install. Place the server in a location that is dry. Rain or spilled liquids might damage the server. Have a supply of 2 MB (1.
Caution Use safe lifting practices when lifting the machine.
Stabilizing Feet The four feet attached to the bottom cover rotate 90 degrees to provide additional stability for the server. Before you place the server in an upright position, rotate the four feet a quarter turn away from the server. Then, carefully position the server on its feet. When you need to access the inside of the server to install options, you might find it easier to place the server on its side, so that the system board is facing you.
System Board Attention The presence of 5 V ac standby power might result in damage to the hardware unless you disconnect the power cord from the electrical outlet before you open the server. Note Read “Safety Information” on page 208. Read the documentation that comes with the option. To install an adapter, you might have to remove the system board. To remove the system board: 1. Remove the server side cover (see “Disconnecting Cables and Removing the Side Cover” on page 84). 2.
5. Grasp and turn the latch clockwise to the extended position. This releases the system board from the riser card. Note Do not pull on the microprocessor, the DIMMs, or the DIMM sockets to remove the system board. System Board System Board Rail Latch Tab Lift Here Pull Here 6. Using the tab, slide the system board out and set it aside. To reinstall the system board: 1. Make sure that the system-board latch handle is in the extended position. 2.
5. Push down on the latch to lock the tab on the underside in the opening (hole) in the chassis. This securely holds the latch in the closed position. Hole System Board Push Here Tab Alignment Mark Note You cannot see the connection with a full-sized adapter in place. To make sure that the system board is fully seated, lock the tab on the underside of the system-board latch in the opening (hole) in the chassis. 6. If you want to install or remove any other options, do so now.
System Board Illustration The system board, also called the planar or motherboard, is the main circuit board in the server. It provides basic server functions and supports a variety of devices that are preinstalled or that you can install later. Some configuration actions are controlled through jumpers on the system board, whereas other actions are controlled through switches. The following sections discuss the jumper and switch settings that you can change.
.3/ .4/ .5/ .6/ .7/ .
System Board Replacement Attention 1. The vital product data (VPD) and latest level of BIOS for the system you are servicing must be installed on the new system board. To do this, you must run the Flash Update program using the Flash Update diskette. Obtain the latest level of BIOS from the BBS/WEB, see “Online Support” on page iii. A down level BIOS may cause false error and unnecessary replacement of the system board. 2. The processor and memory modules are separate FRUs.
Switch Settings Administrator Password Switch Setting: When you want to set, change, or delete an administrator password that is protected by enhanced security, you must first unlock the administrator password. To do this, change the setting of the administrator password switch from Locked to Unlocked. Before you begin: Read “Safety Information” on page 208 Power-off the server and all other connected devices. Disconnect all external cables attached to the server; then, remove the server cover. 1.
administrator password and reconfigure the server. For more information, see “Configuration/Setup Utility Program Menus” on page 24. Note For more information on enhanced security, see “Using the Enhanced Security Features” on page 32.
Diskette Write-Protect Switch Setting: The diskette write-protect switch controls whether you can write information to a diskette using a diskette drive. The ability to prevent writing to a diskette is particularly useful if you are concerned about the security of information that can be obtained through a network. Note This switch does not affect the ability to read information from a diskette. Notes Read “Safety Information” on page 208. Power-off the server and all other connected devices.
Note To control and specify who has access to the diskettes in your server, use the Configuration/Setup Utility program. Follow the instructions in “Restricting Access to IDE Devices and Diskette Drives” on page 33.
Ethernet Controller Operation Mode Switch Setting: When you want to change the Ethernet controller operation mode from Normal to MAC Disabled, you must change the setting of configuration switch 6. Notes Read “Safety Information” on page 208. Power-off the server and all other connected devices. Disconnect all external cables attached to the server; then, remove the server cover. 1. Locate the configuration switches (also known as rocker switches) on the system board.
Updating the Server Configuration Attention The configuration information in this section applies to installing options. For more information on using the Configuration/Setup Utility program, see “Configuration/Setup Utility Program Menus” on page 24. When you start the server for the first time after you add, remove, or replace an internal option or an external SCSI device, a message might appear, indicating that the configuration has changed. The configuration settings must be updated.
Notes 1. If an error message related to the chassis-intrusion detector appears after you restart the server, you must enter the administrator password. Note that chassis intrusion can be detected only if the chassis-intrusion detector feature is activated, which occurs when enhanced security is enabled and an administrator password is set. 2. If you remove a SCSI device, the server might not recognize any SCSI devices that are still connected. 3.
Video Port Connector The video port is where you can attach a video monitor to the Netfinity 3000 server. The server provides a 15-pin video port connector. 6 1 11 5 15 10 Table 6 shows the pin-number assignments for the video port connector.
Microprocessor Speed Switches Settings: When you replace a microprocessor with one that has a different speed8, you must change the switch settings on the system board. Before you begin: Read “Safety Information” on page 208 Power-off the server and all other connected devices. Disconnect all external cables attached to the server; then, remove the server cover. Locate the Flash Utility Diskette that you created in “Remote Administration” on page 34.
266 MHz 1 2 3 4 5 6 7 8 300 MHz 1 2 3 4 5 6 7 8 ON ON OFF OFF 350 MHz 1 2 3 4 5 6 7 8 400 MHz 1 2 3 4 5 6 7 8 ON ON OFF OFF 450 MHz 1 2 3 4 5 6 7 8 ON OFF Table 7. Microprocessor Switch Settings 3. If you receive the error code 167 after you install a new microprocessor, run the Flash Utility program. Insert the Flash Utility Diskette into the primary diskette drive and reboot the system. Follow the instructions in the program. 4.
Keyboard and Mouse Connectors: The server provides one keyboard port and one auxiliary-device port. An auxiliary device can be a mouse or other pointing device. The server provides two 6-pin port connectors. 6 5 4 3 2 1 Table 8 shows the pin-number assignments for the keyboard and auxiliary-device port connectors. Pin Signal 1 2 3 4 5 6 Data Not connected Ground +5 V dc Clock Not connected Table 8.
SCSI Connectors: The server comes with a 16-bit UltraSCSI adapter. This adapter has two 68-pin, high-density connectors (one internal and one external). You can use these connectors to install internal SCSI devices in the server and to attach external SCSI devices to the server. Note The 50-pin SCSI connector is not supported. See “SCSI Drives” on page 104 for additional information about the SCSI subsystem. Internal SCSI Connector: A 4-drop, 68-pin (16-bit) cable is installed in the server.
Table 9 shows the pin-number assignments for the 68-pin SCSI connectors.
Universal Serial Bus Ports: The universal serial bus (USB) is an emerging serial interface standard for telephony and multimedia devices. Each USB port is a single connector for devices that previously used serial, parallel, keyboard, mouse, and game ports. USB technology uses Plug and Play to determine which type of device has been attached to the connector. Each USB device is accessed by a unique USB address. A device called a hub is used to convert a single USB connector into multiple attachment points.
Ethernet Connector: The system board in the Netfinity 3000 server contains an Ethernet controller. The controller has an external RJ-45 connector on the rear of the server that is used with a Category 5 twisted-pair cable. Through this connector, you can attach an Ethernet network cable to the internal transceiver in the server.
Symptom-to-FRU Index This index supports the Netfinity 3000 - Type 8476. Notes 1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by index, refer to the manual for that device. 3. Always start with “General Checkout” on page 4. The Symptom-to-FRU Index lists beeps, errors, symptoms, and the possible causes. The most likely cause is listed first.
Beep/Symptom FRU/Action 1-2-X DMA error 1. System Board 1-3-X 1. Memory Module 2. System Board 2-1-1, 2-1-2 1. Run Setup 2. System Board 2-1-X First 64 KB of RAM failed. 1. Memory Module 2. System Board 2-2-2 1. Video Adapter (if installed) 2. System Board 2-2-X First 64 KB of RAM failed. 1. Memory Module 2. System Board 2-3-X 1. Memory Module 2. System Board 3-1-X DMA register failed. 1. System Board 3-2-4 Keyboard controller failed. 1. System Board 2.
Beep/Symptom Two Long and Two Short Beeps (Video adapter not supported) 162 Netfinity Server HMM FRU/Action 1.
POST Error Codes POST Error Code/Symptom FRU/Action 101 System board interrupt failure. 1. System Board 102 System board timer error. 1. System Board 106 1. System Board 110 System board memory parity error. 1. Memory Module 2. System Board 111 I/O channel parity error. 1. Reseat adapters 2. Any Adapter 3. System Board 114 Adapter ROM error. 1. Adapter Memory 2. System Board 151 Real-time clock failure. 1. System Board 161 Bad CMOS battery. 1. Run Setup 2. CMOS Backup Battery (See page 213.
POST Error Code/Symptom FRU/Action 168 Alert on LAN error 1. Run Setup. Check to see that Ethernet and Alert on LAN are enabled. 2. System Board 3. Riser Card, if installed. 175 1. Run Configuration 2. System Board 176 1. Covers were removed from the computer. 177 Corrupted Administrator Password. 1. System Board 17X not listed above 1. C2 Security 183 1. Enter the administrator password 184 RFID Antenna Installed 1. Make sure Asset Care and Asset ID are disabled in Configuration/Setup.
POST Error Code/Symptom FRU/Action 601 1. 2. 3. 4. 602 1. Bad Diskette 2. Verify Diskette and retry. 604 1. Run Setup and verify diskette configuration settings 2. Diskette Drive A/B 3. Diskette Drive Cable 4. Riser Card if drive cable connected 5. System Board 662 1. Diskette drive configuration error or wrong diskette drive type, run Setup Configuration. 762 Math coprocessor configuration error. 1. Run Setup 2. Processor 3. System Board 1762 Hard disk drive configuration error. 1.
POST Error Code/Symptom FRU/Action 1962 Boot sequence error. 1. Run Configuration/Setup, check Boot Sequence 2. Check cable connections 3. Run Diagnostics 4. Hard Disk Drive 5. System Board 2462 Video memory configuration error. 1. Check cable connections. 2. Run Setup and verify video configuration settings. 3. Video Memory Modules 4. Video Adapter (if installed) 5. System Board 5962 An IDE device (other than hard drive) configuration error. 1. 2. 3. 4. 8601, 8602 1. Pointing Device (Mouse) 2.
Diagnostic Error Codes Refer to the following Diagnostic Error Codes when using the IBM PC Enhanced Diagnostics test. In the following index, “X” can represent any number. Diagnostic Error Code FRU/Action 000-000-XXX BIOS Test Passed 1. No action 000-002-XXX BIOS Timeout 1. Flash the system 2. System board 000-024-XXX BIOS Addressing test failure 1. Flash the system 2. System board 000-025-XXX BIOS Checksum Value error 1. Flash the system 2. Boot block 3.
Diagnostic Error Code FRU/Action 000-197-XXX BIOS test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 000-198-XXX BIOS test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined Problems” on page 198 000-199-XXX BIOS test failed, cause unknown 1. Go to “Undetermined Problems” on page 198. 2.
Diagnostic Error Code FRU/Action 001-035-XXX System Device Reset condition detected 1. System board 001-036-XXX System Register error 1. System board 001-038-XXX System Extension failure 1. Adapter card 2. System board 001-039-XXX System DMI data structure error 1. Flash the system 2. System board 001-040-XXX System IRQ failure 1. Power-off/on system and re-test 2. System board 001-041-XXX System DMA failure 1. Power-off/on system and re-test 2.
Diagnostic Error Code FRU/Action 001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXX System DMA error 1. System board 001-260-XXX 001-264-XXX System IRQ error 1. System board 001-268-XXX System IRQ1 failure 1. Device on IRQ1 2. System board 001-269-XXX System IRQ2 failure 1. Device on IRQ2 2. System board 001-270-XXX System IRQ3 failure 1. Device on IRQ3 2. System board 001-271-XXX System IRQ4 failure 1. Device on IRQ4 2. System board 001-272-XXX System IRQ5 failure 1. Device on IRQ5 2.
Diagnostic Error Code FRU/Action 001-298-XXX System RTC date/time update failure 1. Flash the system 2. System board 001-299-XXX System RTC periodic interrupt failure 1. System board 001-300-XXX System RTC Alarm failure 1. System board 001-301-XXX System RTC Century byte error 1. Flash the system 2. System board 005-000-XXX Video Test Passed 1. No action 005-00X-XXX Video error 1. Video card, if installed 2. System board 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 1.
Diagnostic Error Code FRU/Action 005-195-XXX Video Test aborted by user 1. Information 2. Re-start the test, if need to 005-196-XXX Video test halt, error threshold exceeded 1. Press F3 to review the log file. See “Viewing the Test Log” on page 14. 2. Re-start the test to reset the log file. 005-197-XXX Video test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4.
Diagnostic Error Code FRU/Action 006-197-XXX Diskette interface test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 006-198-XXX Diskette interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined Problems” on page 198 006-199-XXX Diskette interface test failed, cause unknown 1.
Diagnostic Error Code FRU/Action 011-195-XXX Serial port Test aborted by user 1. Information 2. Re-start the test, if need to 011-196-XXX Serial port test halt, error threshold exceeded 1. Press F3 to review the log file. See “Viewing the Test Log” on page 14. 2. Re-start the test to reset the log file. 011-197-XXX Serial port test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4.
Diagnostic Error Code FRU/Action 014-015-XXX Parallel port External Loopback failure 1. Wrap plug 2. System board 014-027-XXX Parallel port Configuration/Setup error 1. Run Setup, enable port 2. Flash the system 3. System board 014-03X-XXX 014-04X-XXX Parallel port failure 1. System board 014-195-XXX Parallel port Test aborted by user 1. Information 2. Re-start the test, if need to 014-196-XXX Parallel port test halt, error threshold exceeded 1. Press F3 to review the log file.
Diagnostic Error Code FRU/Action 015-002-XXX USB port Timeout 1. Remove USB Device(s) and re-test 2. System board 015-015-XXX USB port External Loopback failure 1. Remove USB Device(s) and re-test 2. System board 015-027-XXX USB port Configuration/Setup error 1. Flash the system 2. System board 015-032-XXX USB port Device Controller failure 1. System board 015-034-XXX USB port buffer allocation failure 1. 2. 3. 4. 015-035-XXX USB port Reset condition detected 1.
Diagnostic Error Code FRU/Action 015-199-XXX USB port test failed, cause unknown 1. Go to “Undetermined Problems” on page 198. 2. Flash the system and re-test 3. Replace component under function test. 018-000-XXX PCI Card Test Passed 1. No action 018-0XX-XXX PCI Card Failure 1. PCI card 2. Riser card, if installed 3. System board 018-195-XXX PCI Card Test aborted by user 1. Information 2. Re-start the test, if need to 018-196-XXX PCI Card test halt, error threshold exceeded 1.
Diagnostic Error Code FRU/Action 020-195-XXX PCI Test aborted by user 1. Information 2. Re-start the test, if need to 020-196-XXX PCI test halt, error threshold exceeded 1. Press F3 to review the log file. See “Viewing the Test Log” on page 14. 2. Re-start the test to reset the log file. 020-197-XXX PCI test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4.
Diagnostic Error Code FRU/Action 025-196-XXX IDE interface test halt, error threshold exceeded 1. Press F3 to review the log file. See “Viewing the Test Log” on page 14. 2. Re-start the test to reset the log file. 025-197-XXX IDE interface test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 025-198-XXX IDE interface test aborted 1.
Diagnostic Error Code FRU/Action 030-196-XXX SCSI interface test halt, error threshold exceeded 1. Press F3 to review the log file. See “Viewing the Test Log” on page 14. 2. Re-start the test to reset the log file. 030-197-XXX SCSI interface test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 030-198-XXX SCSI interface test aborted 1.
Diagnostic Error Code FRU/Action 035-197-XXX RAID interface test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 035-198-XXX RAID interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined Problems” on page 198 035-199-XXX RAID interface test failed, cause unknown 1.
Diagnostic Error Code FRU/Action 071-197-XXX Audio port test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4. Component under test 071-198-XXX Audio port test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined Problems” on page 198 071-199-XXX Audio port test failed, cause unknown 1.
Diagnostic Error Code FRU/Action 080-198-XXX Game Port interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined Problems” on page 198 080-199-XXX Game Port interface test failed, cause unknown 1. Go to “Undetermined Problems” on page 198. 2. Flash the system and re-test 3. Replace component under function test. 086-000-XXX Mouse Port interface Test Passed 1.
Diagnostic Error Code FRU/Action 086-198-XXX Mouse Port interface test aborted 1. If a component is called out, make sure it is enabled and/or connected 2. Flash the system and re-test 3. Go to “Undetermined Problems” on page 198 086-199-XXX Mouse Port interface test failed, cause unknown 1. Go to “Undetermined Problems” on page 198. 2. Flash the system and re-test 3. Replace component under function test. 089-000-XXX Microprocessor Test Passed 1. No action 089-XXX-XXX Microprocessor failure 1.
Diagnostic Error Code FRU/Action 170-000-XXX Voltage Sensor(s) Test Passed 1. No action 170-0XX-XXX Voltage Sensor(s) failure 1. Flash system 2. System board 170-195-XXX Voltage Sensor(s) Test aborted by user 1. Information 2. Re-start the test, if need to 170-196-XXX Voltage Sensor(s) test halt, error threshold exceeded 1. Press F3 to review the log file. See “Viewing the Test Log” on page 14. 2. Re-start the test to reset the log file. 170-197-XXX Voltage Sensor(s) test warning 1.
Diagnostic Error Code FRU/Action 175-195-XXX Thermal Sensor(s) Test aborted by user 1. Information 2. Re-start the test, if need to 175-196-XXX Thermal Sensor(s) test halt, error threshold exceeded 1. Press F3 to review the log file. See “Viewing the Test Log” on page 14. 2. Re-start the test to reset the log file. 175-197-XXX Thermal Sensor(s) test warning 1. Make sure component that is called out is enabled and/or connected 2. Re-run test 3. Component that is called out in warning statement 4.
Diagnostic Error Code FRU/Action 202-000-XXX System Cache Test Passed 1. No action 202-XXX-XXX System Cache error 1. Cache, if removable 2. System board 3. Microprocessor 206-000-XXX Diskette Drive Test Passed 1. No action 206-XXX-XXX Diskette Drive error 1. Diskette Drive Cable 2. Check power supply voltages 3. Diskette drive 4. System board 215-000-XXX CD-ROM Drive Test Passed 1. No action 215-XXX-XXX CD-ROM Drive error 1. CD-ROM Drive Cable 2. Check power supply voltages 3. CD-ROM drive 4.
Diagnostic Error Code FRU/Action 302-XXX-XXX Mouse error 1. Mouse 2. Check and test Keyboard 3. System board 303-000-XXX Joystick Test Passed 1. No action 303-XXX-XXX Joystick error 1. Remove the Joystick and re-test the system 305-000-XXX Monitor DDC Test Passed 1. No action 305-250-XXX Monitor DDC self test failure 1. Run Setup to enable DDC 2. Cable 3. Monitor 4. Video card 5. System board 415-000-XXX Modem Test Passed 1. No action 415-XXX-XXX Modem error 1.
Ethernet Controller Messages Note The following error messages are available only with the integrated Ethernet controller. These error messages are not available when remote program load (RPL) or dynamic host configuration protocol (DHCP) is used through optional network adapters. If a failure condition occurs after the Ethernet controller is initialized, one or more of the following error messages will be displayed on the screen.
Table 12 (Page 1 of 2). Ethernet Controller Messages Error Code Description RPL-ROM-ERR: 100 The integrated Ethernet controller cannot be found. Action: Make sure that the Ethernet controller is enabled in the BIOS. If the problem persists, replace the system board. RPL-ROM-ERR: 101 The integrated Ethernet controller was unable to initialize. Action: Make sure that the Ethernet controller is enabled in the BIOS. If the problem persists, replace the system board.
Table 12 (Page 2 of 2). Ethernet Controller Messages Error Code Description M30 Cannot ARP trivial file transfer protocol (TFTP) address. M31 TFTP canceled by keystroke. M32 TFTP open timeout. M33 Unknown TFTP parameter (operation code). M34 TFTP read canceled by keystroke. M35 TFTP timeout. M38 Cannot open TFTP connection. M39 Cannot read from TFTP connection. M40 BOOTP canceled by keystroke. M40 DHCP canceled by keystroke. M41 BOOTP timeout. M41 DHCP timeout.
Symptom FRU/Action Server does not recognize the CD-ROM drive. 1. Verify that the CD-ROM drive is enabled in the Configuration/Setup Utility program. 2. Verify that the server is checking for the CD-ROM drive in the startup sequence. Use the Configuration/Setup Utility program. 3. CD 4. CD-ROM Drive CD-ROM drive in-use light stays on, or the system continues to bypass the CD-ROM drive. 1. CD-ROM 2. CD-ROM Cable Diskette drive in-use light stays on, or the system bypasses the diskette drive. 1.
Symptom FRU/Action The monitor works when you power-on the system, but goes blank after some period of server inactivity. Note The Advanced Power Management (APM) feature is not supported. Screen flickers. Attention Using a resolution or refresh rate that is not supported by the monitor might damage it. Wavy, unreadable, rolling, distorted screen, or screen jitter. If the monitor self-tests show that the monitor is working properly, verify that: 1.
Symptom An IBM option that used to work does not work now. Notes 1. If the option comes with its own test instructions, use those instructions to test the option. 2. An external option must be powered-on prior to powering-on the system. FRU/Action 1. Check all cable connections. 2. For SCSI options, check for proper termination. 3. Option Device The parallel port cannot be accessed, or the number of parallel ports displayed is less than the number of parallel ports installed. 1. Device 2.
Symptom FRU/Action The Ethernet Controller cannot connect to the network. 1. Run Diagnostics 2. Check Cables 3. System Board The Configuration/Setup Utility program reports the Ethernet controller interrupt Utility as 0 or 255. The PCI BIOS is not configuring the Ethernet controller or adapter correctly. 1. The PCI BIOS interrupt settings are incorrect. Check for interrupt conflicts with ISA devices.
Symptom FRU/Action The Ethernet Activity light does not come on. 1. Make sure the network device drivers are loaded. 2. Check all connections. 3. Try sending data from this workstation. 4. Use another Ethernet adapter (see “Installing or Removing ISA and PCI Adapters” on page 62). 5. Use another port on the hub. 6. Make sure that the hub port is configured for the correct speed (10 Mbps or 100 Mbps). 7. If duplex mode was forced, make sure a speed of 10 Mbps or 100 Mbps was forced. 8.
SCSI Messages Message Description All One or more of the following might be causing the problem: 1. Verify SCSI Configuration 2. SCSI Device 3.
Undetermined Problems You are here because the diagnostic tests did not identify the failure, the Devices List is incorrect, or the system is inoperative. Notes If you suspect a software mismatch is causing failures (solid or intermittent), be sure to see “Configuration Conflicts” on page 20. Check power supply. If the LEDs indicate the power supplies are working correctly, return here and do the following: 1. Power-off the computer. 2.
12 17 20 21 23 22 24 25 26 27 19 18 28 16 15 14 13 11 9 10 6 7 5 4 3 2 1 8 Parts Listing (Netfinity 3000 - Type 8476) IBM Netfinity 3000 - Type 8476 199
System Index 1 2 3 4 5 5 6 6 7 8 9 200 System (Netfinity 3000 - Type 8476) Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X FRU No.
Index 10 11 12 13 14 14 15 15 15 15 15 16 17 18 19 20 System (Netfinity 3000 - Type 8476) Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X Model Plate (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X, 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X) Bottom Cover Assembly (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X, 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X) Foot (4 each) (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U,
Index 21 22 23 24 25 26 27 28 202 System (Netfinity 3000 - Type 8476) Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X Access Cover Assembly (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X, 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X) C2 Switch Cable Assembly (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X, 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X) AGP Cover (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 2
Index System (Netfinity 3000 - Type 8476) Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X Miscellaneous Hardware Kit (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X, 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X) Miscellaneous Optional Bezel (Bay Panel) (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X, 30U, 30X, 31U, 31X, 40U, 40X, 41U, 41X) Mouse (Models 10U, 10X, 11U, 11X, 15U, 15X, 16U, 16X, 20U, 21U, 20X, 21X, 30U, 3
Keyboards Keyboards FRU No.
Power Cords Power Cords FRU No. Arabic Belgium Bulgaria Czech Republic Denmark Finland France Germany Hungary Israel Italy Latvia Netherlands Norway Poland Portugal Serbia Slovakia South Africa Spain Switzerland Switzerland (French/German) U.S. English U.K.
206 Netfinity Server HMM
Related Service Information Important The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this supplement and the PS/2 Hardware Maintenance Manual (part number 83G8990, form number S52G-9971-02). Safety Information . . . . . . . . . . . . General Safety . . . . . . . . . . . . Electrical Safety . . . .
Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety: 208 Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Electrical Safety Caution Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment.
– – rule, you may prevent a current from passing through your body. When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information.
Consider these conditions and the safety hazards they present: Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). Explosive hazards, such as a damaged CRT face or bulging capacitor Mechanical hazards, such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1.
Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here.
Battery Notice (Lithium) Caution The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
Caution Continued Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten.
Caution Continued Li batéria mô¶e zapríåiniù po¶iar, v–buch alebo ùa¶ké popáleniny. Batériu nanabíjajte neodstranujte polarizované konektory, nerozoberajte, nezohrievajte nad 100°C ( 212°F ), nespopolnujte ju alebo nepokladajte ålánky batérie do vody. Zbavte sa batérie podïa po¶adovan–ch lokálnych predpisov a pravidiel. Pou¶ite iba v–robcom odporúåanú batériu. Pou¶itie nevhodnej batérie mô- ¶e zapríåiniù vznietenie alebo v–buch batérie.
Battery Notice (Nickel Cadmium) Caution Some batteries contain nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Algumas pilhas contêm uma pequena quantidade de níquel e cádmio.
Caution Continued Az elemek egyes fajt i kis mennyiségû nikkelt és kadmiumot tartalmaznak. Nem szabad szétszedni, £jratölteni, tûzbe vagy v¡zbe dobni illetve rövidre z rni. Az elem megsemmis¡tésének a helyi rendelkezések és szab lyzatok alapj n kell történnie. Csak a tartozékok list j ban meghat rozott t¡pus£ elemeket haszn lja. Nem megfelelí elem haszn lata esetén az elem felhevülhet és szétrobbanhat. Alcune batterie di riserva contengono una piccola quantità di nichel e cadmio.
Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. DANGER: Laser radiation when open.
Send Us Your Comments! We want to know your opinion about this manual (part number 10L9798). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone Number 1. Do you like this manual? Ø Yes Ø No 2. What would you like to see added, changed, or deleted in this manual? 3. What is your service experience level? Ø Less than five years Ø More than five years 4.
Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.
Phone Numbers, U.S. and Canada Note EMEA customers should contact their Dealer or IBM Service organization. Before you place a call to the Support Center, refer to “Problem Determination Tips” on page 221.
IBM Canada Customer and Servicer Support Number Information 800-661-PSMT 905-316-5556 Business Partner Marketing Support Business Partner Marketing Support Toronto Business Partner Marketing Support French Customer Relations Customer Service Dispatch Customer Service Parts Customer Support Center (ISC) Customer Service Repair Centre Dealer Support Group (DSG) HelpClub Registration / IBM Direct HelpFax HelpFax - Toronto HelpPC IBM Certification Administrator Mail to: 50 Acadia Drive Markham, Ontario L3R 0
Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: Alert on LAN HelpCenter HelpFax Netfinity PS/1 Skill Dynamics ThinkPad EduQuest HelpClub IBM OS/2 PS/2 SystemXtra Wake on LAN The following terms are trademarks of other companies: Notes Lotus Development Corporation Pentium and MXX are trademarks or registered trademarks of Intel Corporation. Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation.
IBM Part Number: 10L9939 Printed in U.S.A.
