IBM Netfinity Servers S05L-1908-01 IBM Netfinity 3500 - Type 8644 Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X Hardware Maintenance Manual April 1998 We Want Your Comments! (Please see page 138)
IBM Netfinity Servers S05L-1908-01 IBM Netfinity 3500 - Type 8644 Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X Hardware Maintenance Manual April 1998 We Want Your Comments! (Please see page 138) IBM
Note Before using this information and the product it supports, be sure to read the general information under “Notices” in your manual.
About This Supplement This supplement contains diagnostic information, Symptom-to-FRU Indexes, service information, error codes, error messages, and configuration information for the Netfinity 3500 - Type 8654. Important This manual is intended for trained servicers who are familiar with IBM Netfinity server products. Before servicing an IBM product, be sure to review “Safety Information” on page 126.
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Contents About This Supplement . . . . . . . . . . . . . . Online Support . . . . . . . . . . . . . . . . IBM Netfinity 3500 - Type 8644 General Checkout . . . . . . . Diagnostics . . . . . . . . . . Features . . . . . . . . . . . Additional Service Information . Undetermined Problems . . . . Locations . . . . . . . . . . . Symptom-to-FRU Index . . . . Parts Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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IBM Netfinity 3500 - Type 8644 General Checkout . . . . . . . . . . . . . . . . Diagnostics . . . . . . . . . . . . . . . . . . . Diagnostic Test Programs . . . . . . . . . . Power-on Self-Test (POST) . . . . . . . . . POST Beep Codes . . . . . . . . . . . . . Error Messages . . . . . . . . . . . . . . . POST Error Messages and Beep Codes . . SCSI Error Messages . . . . . . . . . . . Diagnostic Error Messages . . . . . . . . Software-Generated Error Messages . . . . Symptom-to-FRU Index . . . . . . . . . .
Resolving Configuration Conflicts . . . . . . . . Resolving Hardware Configuration Conflicts . Resolving Software Configuration Conflicts . . SCSISelect Utility . . . . . . . . . . . . . . . Starting the SCSISelect Utility Program . . . SCSISelect Utility Program Choices . . . . . Configure/View Host Adapter Settings . . SCSI Disk Utilities . . . . . . . . . . . . Performing a Low-Level Disk Format . . . When To Use the Format Disk Program . Starting the Low-Level Format . . . . . . Security Options . . . .
SCSI Connectors . . . . . . . . . . Internal SCSI Connector . . . . . External SCSI Connector . . . . . Serial Port Connectors . . . . . . . . Side Access Cover . . . . . . . . . Status Indicators . . . . . . . . . . . System Board . . . . . . . . . . . . Clear CMOS Request Jumper (J7E1) Diskette Write-Protect Switch . . . Microprocessor Speed Switches . . System Board Replacement . . . . U-Bolt . . . . . . . . . . . . . . . . Universal Serial Bus Ports . . . . . . Video Port Connector . . . . . . . .
General Checkout This general checkout procedure is for Netfinity 3500 Type 8644 servers. Attention The drives in the system you are servicing might have been rearranged or the drive startup sequence changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. Diagnostic error messages appear when a test program finds a problem with a hardware option.
001 (continued) 2. Readable instructions or the Main Menu. DID YOU RECEIVE THE CORRECT RESPONSES? Yes No 002 Go to the “Symptom-to-FRU Index” on page 105. 003 ARE ALL INSTALLED DEVICES IN THE SERVER HIGHLIGHTED ON THE MODULE TEST MENU OR HARDWARE CONFIGURATION REPORT? Yes No 004 The missing device may be defective. 005 Run the Advanced Diagnostics test. If necessary, refer to “Diagnostics.” If you receive an error, go to “Symptom-to-FRU Index” on page 105.
Diagnostic test programs Power-on self-test (POST) POST beep codes Error messages Option diskettes Symptom-to-FRU Index Diagnostic Test Programs The server diagnostic test programs are stored on the IBM Enhanced Diagnostics CD-ROM that comes with the server. These programs are the primary method of testing the system board, memory, and other standard features of the Netfinity 3500 server. You can also use them to test some external devices.
Power-on Self-Test (POST) When you power-on the server, it performs a series of tests to check the operation of server components and some options. This series of tests is called the power-on self-test, or POST.
POST Beep Codes POST also generates beep codes to indicate successful completion or the detection of an error. One beep and the startup of the operating system or application program indicates successful completion of POST. More than one beep indicates that POST detected an error. Error Messages Error messages indicate that a problem exists. Hardware error messages that occur can be text, numeric, or both. Messages generated by the software generally are text messages, but they also can be numeric.
Installing Files from Option Diskettes An optional device or adapter might come with a diskette. Diskettes that are included in option packages usually contain files that the system needs for recognizing and activating the options. Until you install the necessary files, the new device or adapter might cause error messages. If the optional device or adapter comes with a diskette, you might need to install some configuration (.CFG) files or diagnostic files (.EXE or .COM) from the diskette to the hard disk.
2. Insert the IBM Enhanced Diagnostics backup diskette into diskette drive A. 3. Power-on all attached devices; then, power-on on the server. 4. Follow the instructions on the screen. Power-On Self-Test (POST) Messages If you receive an error message during the power-on self-test (POST), completing the steps outlined in this section might enable you to resolve the problem.
To select an item, press the Up Arrow (↑) or Down Arrow (↓) key to highlight the item; then, press Enter. 5. If you selected Continue in step 4 on page 10, the Configuration/Setup Utility program menu appears on the screen. You will see a pointer next to any menu items that indicate components that are malfunctioning or that have been changed since the last time you powered-on the server. If you did not knowingly make a change to a flagged component, that component is probably malfunctioning.
e. To exit from the Configuration/Setup Utility program, press Esc and follow the instructions on the screen.
Features The features in the server vary according to the model. The following is a summary of the features that are available with the Netfinity 3500 - Type 8644. Microprocessor Intel Pentium II microprocessor with MMX technology 16 KB of level-1 cache memory 512 KB of level-2 cache memory integrated into microprocessor Clock rate varies by model Memory Four 3.
Integrated Functions 14 Voltage regulator for microprocessors Two serial ports Two universal serial bus (USB) ports One parallel port Mouse port Keyboard port 16-bit UltraSCSI – One external connector (16-bit) – One internal connector (16-bit) Full-duplex 10/100 Mbps Ethernet controller – 10BASE-T/100BASE-TX port – Integrated Direct Memory Access (DMA) Buffer Management Unit for low microprocessor and bus utilization Video adapter in Accelerated Graphics Port (AGP) – 4 MB synchronous g
Additional Service Information The following additional service information supports Netfinity 3500 - Type 8644 servers. “CD-ROM Emergency Eject” on page 16. “Configuration Overview” on page 16. “Configuration/Setup Program” on page 17. “Configuration/Setup Utility Program Menus” on page 19. “Configuring the Ethernet Controller” on page 28. “Ethernet Cable Specifications” on page 31. “Ethernet Connection Problems” on page 34. “Ethernet Subsystem Error Messages” on page 35.
CD-ROM Emergency Eject If the system is on and the tray does not slide out of the drive when you press the Eject/Load button, insert one end of a large paper clip into the emergency-eject hole located above and to the left of the CD-ROM drive in-use light. Note In some models, you might have to remove the front bezel from the CD-ROM drive to access the emergency-eject hole. Configuration Overview This allocation process is referred to as configuration.
1. Run the Configuration/Setup Utility program and record the current configuration settings. See “Configuration/Setup Program.” 2. Set jumpers or switches on the server's system board. See “System Board” on page 96. 3. Set jumpers or switches on the device. See the device installation instructions. 4. Install the device in the server. Reserve ISA legacy resources for ISA adapters. See “ISA Legacy Resources” on page 27. 5. Resolve configuration conflicts. See “Resolving Configuration Conflicts” on page 41.
Notes 1. If an administrator password is not set, the Configuration/Setup Utility program starts once you complete the startup procedure. 2. If an administrator password is set, but a power-on password is not set, you must enter the administrator password to access the Configuration/Setup Utility program. 3. If you have set both an administrator and a power-on password, you can enter either one.
Configuration/Setup Utility Program Menus From the Configuration/Setup Utility program Main Menu, you can select the settings that you want to change.
Note The choices on some menus might differ slightly, depending on the BIOS version that comes with the server. Use the following commands to navigate through the screens and make selections: Key ↑ Function ↓ ← Move between menu items. → Toggle between choices for a menu item. Enter Select an item. Esc Exit from a menu after viewing or making changes. F1 Get help on a selected menu item.
Start Options: Select this choice to view and change settings for device startup sequence, keyboard speed, virus detection, various power-on options, and other features. You can control the startup sequence of the drives in the server. Each time that you turn on the server, it checks the drives as it looks for the operating system. The order in which the system checks the drives is the drive-startup sequence. Note The hard disk drive is the default startup device when no other devices are ready.
Notes 1. Whenever the power-on password function is set, the system does not support any locally or remotely scheduled shutdowns or restarts. Therefore, be sure to use the power-on password protection (lockout function) that the operating system provides. Off The system does not prompt the user to enter the power-on password during startup. If you have a mouse connected to the mouse port, the password prompt Off mode prevents the system from detecting that a mouse is attached. Notes c. 1.
Password prompt Off mode is useful for network environments that cause the server to operate unattended. If a power failure occurs, when power is restored, the server will automatically restart and resume operating in this mode, without operator intervention. Dual If you press the power switch to start the server, the server operates in password prompt On mode. If you start the server by an unattended method, such as remotely over a LAN, the server operates in password prompt Off mode.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for this password. Keep a record of the password in a safe place. 3. Enter the password again. 4. Define the Power-On Password Changeable by User field. Choices are: Yes The power-on password can be changed without entering the administrator password, if the administrator password is set. No The power-on password cannot be changed unless the administrator password is entered, if the administrator password is set. 5.
Attention If enhanced security is enabled, and you forget or lose the administrator password, you must replace the system board in the server to regain access to the Configuration/Setup Utility program. If enhanced security is enabled and you have set an administrator password, the server will operate as follows: The security EEPROM is protected from unauthorized access once the startup procedures are complete. With enhanced security disabled, the contents of the EEPROM are write protected.
Note You must know the administrator password to change or delete it. 4. Move the switch back to the OFF position after you have set, changed, or deleted the password. 5. Replace the cover. Then, power-on the server. Restricting Access to IDE Devices and Diskette Drives: The setting for the Secure IDE and Diskette Drives option controls who has access to the IDE devices and diskette drives (user and administrator, or administrator only).
Plug and Play Control: Select this choice to control features associated with Plug and Play devices, such as Set Device Mode, Address Decode, and Plug and Play Operating System. Select Set Device Mode to control the device node. When you change this value to Disabled, the system is unable to update the configuration during POST. Processor Control: Select this choice to control features associated with the microprocessors, such as Processor 0 ID and Processor Updating.
To store the legacy resource information for an installed adapter: 1. Select ISA Legacy Resources; then, use the Up Arrow (↑) or Down Arrow (↓) key to highlight the system resource that you want to change. 2. Select a resource; then, use the Left Arrow (←) or Right Arrow (→) key to select a configuration choice. If you remove an ISA legacy adapter, you must redefine the system resource as Available.
intervention. The controller supports half-duplex (HDX) and full-duplex (FDX) modes at both speeds. However, auto-negotiation works only if the hub or switch at the other end of the network also supports auto-negotiation. If the hub or switch does not support auto-negotiation, the speed (10 Mbps or 100 Mbps) will still be detected correctly, but half-duplex mode will always be selected.
The Ethernet controller supports the auto-detection mode only. When you install the device drivers and configure the Ethernet controller for use with the operating system, do not select the 10BASE-T mode. To ensure proper operation of the controller, always select the default parameters provided. Notes 1. The Ethernet controller supports the operating systems that the server supports. To find out which operating systems the server supports, go to the following World Wide Web address: http://www.pc.ibm.
Ethernet Cable Specifications The Ethernet controller on the system board provides 10BASE-T and 100BASE-TX support through the RJ-45 connector on the back of your server. When you connect the server to the network, the Ethernet controller automatically detects the data-transfer rate (10 Mbps or 100 Mbps) on the network and then sets the controller to operate at the appropriate rate. The Ethernet controller supports the auto-detection mode only.
Cables for these link segments must be certified as EIA/TIA-568 Category 5. Table 1. Cabling Specifications for 10BASE-T and 100BASE-TX Link Segments Characteristic Specificationñ Cable type UTP cable with two twisted pairs of 22, 24, or 26 AWGò wire Nominal impedance 100 Ohms Velocity of propagation 0.
Notes AWG = American Wire Gauge EIA = Electronics Industries Association STP = shielded twisted pair TIA = Telecommunications Industries Association The following figure illustrates the RJ-45 connector. 10BASE-T or 100 BASE-TX UTP Cable 1 2 RJ-45 Modular Plug Connector 3 Pins 6 The following figure illustrates the wiring in straight-through cables.
Ethernet Connection Problems Note 1. If you use the integrated Ethernet controller, you must use Category 5 cabling. See “Ethernet Cable Specifications” on page 31 for additional information about Ethernet cable requirements. 2. If you directly connect two workstations (without a hub), or if you are not using a hub with X ports, use a crossover cable (a UTP cable that is wired as a straight-through cable). To determine whether a hub has an X port, check the port label.
Ethernet Subsystem Error Messages Notes 1. The following error messages may be displayed if "Network" is selected in the startup sequence of the Configuration/Setup Utility program program. 2. The following error messages are available only with the integrated Ethernet subsystem. These error messages are not available when RPL (remote program load) or DHCP (dynamic host configuration protocol) is used through optional network adapters.
Table 2 (Page 2 of 4). Ethernet Controller Messages Error Code Description RPL-ROM-ERR: 103 There are multiple Ethernet controllers or adapters in the system. Specify the correct serial number in the NET.CFG file. RPL-ROM-ERR: 104 The integrated Ethernet controller EEPROM is faulty or not present. RPL-ROM-ERR: 106 The integrated Ethernet controller is configured for Plug and Play in a non-Plug and Play system. RPL-ROM-ERR: 110 The integrated Ethernet controller RAM failed the memory test.
Table 2 (Page 3 of 4). Ethernet Controller Messages Error Code Description M33 Unknown TFTP parameter (operation code). M34 TFTP read canceled by keystroke. M35 TFTP timeout. M38 Cannot open TFTP connection. M39 Cannot read from TFTP connection. M40 BOOTP canceled by keystroke. M40 DHCP canceled by keystroke. M41 BOOTP timeout. M41 DHCP timeout. M42 No client or server Internet protocol (IP) address. M43 No boot (startup) file name. M44 Cannot ARP redirected BOOTP server. M6f System is locked.
Table 2 (Page 4 of 4). Ethernet Controller Messages Error Code Description Txx If you are running a TFTP session to another computer, an error message generated by the TFTP session will contain a message prefix of Txx. Undetermined Problems You are here because the diagnostic tests did not identify the failure, the Devices List is incorrect, or the system is inoperative.
Hard Disk Drive Boot Error (1962 and I999030X) A hard disk drive boot error (error codes 1962 and I999030X) can be caused by the following: Cause Actions The start-up drive is not in the boot sequence in configuration. Check the configuration and ensure the start-up drive is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. The boot sector on the start-up drive is corrupted. The drive must be formatted, do the following: 1.
Main Power Supply Connection: This 20-pin main power supply connector is located on the system board. Attention These voltages must be checked with the power supply cables connected to the system board. Pin 40 1 10 11 20 Signal Function 1 3.3 V +3.3 V dc 2 3.3 V +3.3 V dc 3 COM Ground 4 5V +5 V dc 5 COM Ground 6 5V +5 V dc 7 COM Ground 8 POK Power Good 9 5VSB Standby Voltage 10 12 V +12 V dc 11 3.3 V +3.
Resolving Configuration Conflicts The resources used by the server consist of IRQs, DMA, I/O port addresses, and memory. This information is useful when a resource configuration conflict occurs. Conflicts in the configuration occur if: A device that you installed requires the same resource as another device. (For example, a conflict occurs when two adapters try to write to the same address space.) A device resource is changed (for example, changing jumper settings).
4. Change system board jumpers or switches. Then, refer to the system-board diagram inside the server. 5. Remove the device or adapter. Some configurations are not supported. Resolving Software Configuration Conflicts: The Configuration/Setup utility might change the memory-address space used by some hardware options. If this happens, the new memory-address space and IRQs used by some hardware options might conflict with addresses defined for use through application programs.
return to the previous menu. Also, you can press the F5 key to switch between color and monochrome modes (if the monitor permits). To change the settings of the displayed items, such as Channel A or Channel B, follow the directions on the screen. Then, press Enter.
Select this choice to view or change the settings for advanced configuration options. These options include enabling support for large hard disk drives and support for drives with &ultra. speed. To reset the SCSI controller defaults, press F6; then, follow the instructions on the screen. SCSI Disk Utilities: To see the IDs that are assigned to each SCSI device or to format a SCSI device, select SCSI Disk Utilities from the SCSISelect Utility program menu.
As a last resort before replacing a failing hard disk drive Note For information about backing up all of the files, see the operating-system documentation. Starting the Low-Level Format Attention The low-level format erases all data and programs. 1. If the hard disk drive is working, make a backup copy of all the files and programs on the hard disk. 2. Select Format Disk; then, follow the instructions on the screen.
Serial/Parallel/USB Port Problems For problems with devices that are connected the serial port or USB port, do the following: 1. Verify that the port is enabled and is assigned a unique address. 2. Verify that each bus is assigned a unique address. 3. Verify that each port is assigned a unique address. 4. Verify that the device is properly installed and firmly seated. 5. Verify that the serial-port adapter, if you installed one, is properly installed and firmly seated. 6.
You might need to install device drivers after you install or replace options, or after you update the configuration settings. See the instructions that come with the option to determine if device drivers are required, and, if so, how to install them. In most situations, ServerGuide automatically installs your device drivers during the operating system installation process. Also, the video, SCSI, and Ethernet device drivers are on the IBM ServerGuide CDs.
Note 1 These levels were measured in controlled acoustical environments according to procedures specified by the American National Standards Institute (ANSI) S12.10 and ISO 7779, and are reported in accordance with ISO 9296. Actual sound-pressure levels in your location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound power levels indicate an upper limit, below which a large number of computers will operate.
Locations The following information supports the Netfinity 3500 Type 8644 server. “Adapters” on page 50. “Administrator Password Switch” on page 53. “Battery” on page 54. “CD-ROM Drive” on page 54. “Completing the Installation” on page 56. “Connecting External Options” on page 58. “Controls” on page 61. “Ethernet Connector” on page 62. “Ethernet Controller Operation Mode Switch” on page 63. “Feet (Stabilizing)” on page 64. “Internal Drives” on page 65.
Adapters Note For a complete list of the adapters that the server supports, go to http://www.pc.ibm.com/us/compat/ on the World Wide Web. When you are installing or removing adapters, it is important to resolve any resource conflicts that might arise. For example, if you install an ISA legacy adapter, you might need to manually configure the adapter by setting a variety of switches on the adapter and by using the Configuration/Setup Utility program.
Slot 1 (AGP) Slot 2 (PCI) Slot 3 (PCI) Slot 4 (PCI) Slot 5 (Shared PCI/ISA) Slot 6 (ISA) Note Expansion slot 5 is a shared slot. Shared slots can be occupied by an adapter attached to either the PCI slot connector or the adjacent ISA slot connector, but not both. Attention To avoid possible damage to adapters and server components, be sure that the adapters that you install do not touch each other or the other components (such as the microprocessor) inside the server.
a. Remove the expansion-slot screw on the top of the expansion-slot cover. b. Slide the expansion-slot cover out of the server. c. Store the expansion-slot cover in a safe place for future use. Adapter Card Retainer Expansion-Slot Screw 4. Touch the static-protective package that contains the adapter to any unpainted metal surface on the server; then, remove the adapter from the package. 5. Install the adapter: a. Carefully grasp the adapter and align it with the expansion slot.
6. If you installed an ISA legacy adapter, go to “ISA Legacy Resources” on page 27 to assign system resources. 7. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 56. Administrator Password Switch When you want to set, change, or delete an administrator password that is protected by enhanced security, you must first unlock the administrator password.
Battery Caution The lithium battery presents a fire, explosion, or severe burn risk if handled incorrectly. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type lithium battery recommended by the manufacturer of the battery currently installed in the server. Dispose of the battery as required by local ordinances or regulations and the manufacturer's instructions. . Note After you replace the battery, you must reconfigure the system and reset the system date and time.
Tray Eject/Load Button Emergency-Eject Hole CD-ROM Drive In-Use Light 7 tekcoS Handling: When handling a CD, follow these guidelines: Hold the CD by its edges. Do not touch the surface. To remove dust or fingerprints, wipe the CD from the center to the outside. Wiping the CD in a circular direction might cause loss of data. Do not write or stick paper on the CD. Do not scratch or mark the CD. Do not place or store the CD in direct sunlight.
Completing the Installation Note Complete all the installation procedures for the internal options that you have chosen to install. 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside the server. 2. Clear any cables that might impede the replacement of the cover. 3. Install the side cover: a. Align the top and bottom cover tabs with the corresponding notches on the frame of the server. b.
4. Lock the side cover. You can use the cover lock and keys to secure the outside cover. Attention In the United Kingdom, by law, the telephone cable must be connected after the power cord. 5. Reconnect the cables to the back of the server; then, plug the power cords into properly grounded electrical outlets. 6.
Connecting External Options To connect external options (SCSI drives and storage enclosures, printers, modems, and other serial and parallel devices), refer to the documentation that comes with the options. The following information supplements the instructions that come with the external option. Use the instructions that come with the option to prepare it for installation. Adding a Hot-Swap Storage Expansion Enclosure: The &ibm. &hardware.
Notes If you plan to install both internal and external SCSI devices, you must follow the instructions given in “Internal Drives” on page 65 in addition to the instructions in this section. Read “Internal Drives”; then, return here. For additional information about SCSI configurations supported, see http://www.pc.ibm.com/us/server/ The server comes with a wide (16-bit) SCSI cable that supports 16-bit devices.
Attaching External Options: To attach an external option: 1. Power-off the server and all attached devices. 2. Follow the instructions that come with the option and the information in this chapter to connect it to the server.
Controls Power Switch CD-ROM Eject/Load Button Diskette Eject Button 7 tekcoS Power Switch: Press to power-on/off the server. Attention Do not power-off the server if a drive in-use light is on. This might damage the information stored on a hard disk or on a diskette. When the power is on, there is a period of time during the power-on self-test (POST), a short test that occurs when the server is turned on, when a single touch of the power switch will not turn off the power.
Ethernet Connector The system board in the Netfinity 3500 server contains an Ethernet controller. The controller has an external RJ-45 connector on the rear of the server that is used with a Category 5 twisted-pair cable. Through this connector, you can attach an Ethernet network cable to the internal transceiver in the server.
Ethernet Controller Operation Mode Switch When you want to change the Ethernet controller operation mode from Normal to MAC Disabled, you must change the setting of configuration switch 6. 1. Locate the configuration switches on the system board. For more information, refer to the label inside the server, or see “System Board” on page 96. 2. To set the Ethernet controller operation mode to the appropriate value, set switch 6 as shown in the following illustration.
Feet (Stabilizing) The four feet attached to the bottom cover rotate 90 degrees to provide additional stability for the server. Before you place the server in an upright position, rotate the four feet a quarter turn away from the server. Then, carefully position the server on its feet. When you need to access the inside of the server to install options, you might find it easier to place the server on its side, so that the system board is facing you.
Internal Drives Several types of drives are supported, such as: Diskette Hard disk Rewritable optical disc Tape Expansion Bays: The server comes with the following: One 3.5-inch, 1.44 MB diskette One 5.25-inch CD-ROM drive, and, in some models, a 3.5-inch hard disk drive. The following illustration shows the server front view, with the side panel removed. Power Switch CD-ROM Drive Open Bay Open Bay 3.5-Inch Diskette Drive Open Bay 3.
The server comes with an IDE CD-ROM drive installed in bay 1 and a 3.5-inch diskette drive installed in bay 4. Some models come with a preinstalled 3.5-inch hard disk drive in bay 6; open-bay models come with bay 6 empty. The following illustration shows the locations of the bays in the server. Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Drive Specifications: Table 4 describes some of the drive types that you can install in each bay, and their width and height requirements.
Types of Cables: The following cables are provided with the server: Four-wire power cables connect most drives to the power supply. At the end of these cables are plastic connectors that attach to different drives; these connectors vary in size. Also, certain power cables attach to the system board. Flat signal cables for connecting IDE and diskette drives to the system board. Signal cables are sometimes called ribbon cables.
Note To locate connectors on the system board, see “System Board” on page 96. The following are some important points to remember when connecting power and signal cables to internal drives: The diskette drive, hard disk drive, and CD-ROM drive that are preinstalled in the server come with power and signal cables attached. If you replace any drives, it is important to remember which cable is attached to which drive.
If you install additional SCSI devices, you must set a unique ID for each SCSI device that you connect to the integrated SCSI-2 connector. This unique ID enables the UltraSCSI controller to identify the devices and to prevent two devices from sending or receiving data on the SCSI bus at the same time. SCSI devices use a variety of methods to set the SCSI ID, such as jumpers, thumbwheels, or switches. The SCSI device ID is also known as the SCSI address or physical unit number (PUN).
Preinstallation Steps (All Bays) Before you begin, be sure you have: Read the documentation that comes with the option. Read “Termination Requirements” on page 69. Verified that you have all cables, drive trays, and any other equipment specified in the documentation that comes with the internal drive. Before you can install drives in the Netfinity 3500 server, you might need to perform certain preinstallation activities.
3. To access bays 1 through 4: a. If the drive that you are installing has removable media, remove the bay panel from the drive bay by using a flat-blade screwdriver to pry the tab on the left edge of the panel, as shown. b. Remove the top cover by using a flat-blade screwdriver to release the tab on the left edge, as shown. c. Disconnect the power and signal cables attached to the drives in the upper drive bracket.
d. Remove the screws that secure the top and the bottom of the upper drive bracket. e. Slide the drive bracket to the rear approximately 25 mm (1.0 in.); then, slide it sideways until it is out of the server. f. If the drive that you are installing has removable media, remove the static shield from the drive bay where you are installing the drive. g. Continue with step 5. 4. To access bays 5 and 6: a. Remove the screw that secures the lower drive bracket. b.
Installing or Removing Drives in Bays 1 through 4: Use the following procedure for installing a drive in bays 1 through 4. If you want to remove a drive, skip steps 4 through 6 on page 73, and step 8 on page 73. Notes See “Drive Specifications” on page 66 for the drive types and sizes that you can install in bays 1 through 4. You might need to disconnect cables from drives that are already installed in the server. 1.
b. Align the screw holes on the sides of the drive with the screw holes on the sides of the tray; then, tighten the screws. 10. Install the drive into the upper drive bracket so that the power and signal cable connectors are facing the rear of the server. Align the screw holes; then, insert and tighten the four screws. 11. Reinstall the upper drive bracket and secure it with screws at the top and bottom. 12. Reconnect the cables that you disconnected in step 3c on page 71.
13. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 56. Installing or Removing Drives in Bays 5 and 6: Use the following procedure for installing a drive in bays 5 and 6. If you want to remove a drive, skip steps 4 and 5. Notes You can install only 3.5-inch hard disk drives in bays 5 and 6. You might need to disconnect cables from drives that are already installed in the server. To install a drive in bays 5 and 6: 1.
6. Install the drive into the lower drive bracket so that the power and signal cable connectors are facing the open side of the server. Align the screw holes and insert two screws on each side of the drive assembly near the bottom, as shown. Attention 1. If the server comes with a drive installed in bay 6, two screws are attached to each side of the drive assembly. If you remove a drive from bay 6 and install another drive in that bay, use the screws that come with the preinstalled drive. 2.
7. Reinstall the lower drive bracket and secure it with the screw. 8. Reconnect the cables that you disconnected in step 4c on page 72. 9. To install a drive in bays 1 through 4, go to “Installing or Removing Drives in Bays 1 through 4” on page 73. 10. If you want to install or remove any other options, do so now. Otherwise, go to “Completing the Installation” on page 56.
Input/Output Connectors Power Connector Keyboard Mouse USB 1 USB 2 2 1 Serial 1 Parallel 1 Serial 2 2 RJ45 (Ethernet) Audio Line Out Audio Line In SCSI Device Microphone Monitor Slot 1 (AGP) Slot 2 (PCI) Slot 3 (PCI) Slot 4 (PCI) Slot 5 (Shared ISA/PCI) Slot 6 (ISA) Power Connector: The server power cable connects here. Mouse Connector: The mouse cable connects here. This connector is sometimes called the auxiliary-device port.
Microphone: This connector is used to attach a microphone to the server when you want to record voice or other sounds on the hard disk. This connector can also be used by speech-recognition software. Audio Line Out: This connector is used to send audio signals from the server to external devices, such as stereo-powered speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio line-in jack on a stereo system.
Keyboard and Mouse Connectors The server provides one keyboard port and one auxiliary-device port. An auxiliary device can be a mouse or other pointing device. 6 5 4 3 2 1 Table 5 shows the pin-number assignments for the keyboard and auxiliary-device port connectors. Pin Signal 1 2 3 4 5 6 Data Not connected Ground +5 V dc Clock Not connected Table 5.
Memory Modules Notes The maximum amount of system memory the server supports is 512 MB. The server has four connectors for installing system-memory modules, banks 0 through 3. The server comes with one or more dual-inline memory modules (DIMMs) installed. Install DIMMs with a maximum height of 6.35 cm (2.5 inches). Use only 3.3 V unbuffered DIMMs. The server supports 32 MB, 64 MB, and 128 MB DIMMs.
Memory Configuration: When adding or removing memory, a basic rule to follow is to fill each system memory connector sequentially, starting at Bank 0. Table 6 on page 82 shows the suggested memory configurations for the server. The contents of this table and additional information can be found on a label located inside the server. Again, alternate configurations are possible. Note The values in Table 6 are represented in megabytes (MB). Table 6.
Microprocessors The server comes with an Intel Pentium II microprocessor. This microprocessor incorporates MMX technology with built-in ECC L2 cache. If you do upgrade the microprocessor, use the instructions that come with the upgrade along with the instructions in “Installing or Replacing Microprocessors.” When you install an additional microprocessor, the Netfinity 3500 server can operate as a symmetric multiprocessing (SMP) server.
Attention Thoroughly review the documentation that comes with the microprocessor, so that you can determine whether you need to update the server BIOS. ServerGuide includes IBM Update Connector, a dial-up program that keeps the BIOS and device drivers current. You can also obtain the latest level of BIOS for the server through the World Wide Web and the IBM PC Company Bulletin Board System (BBS). Obtain an SMP operating system (optional).
Notes The microprocessor in the server comes with an attached heat sink. The microprocessor plugs into the primary microprocessor socket on the system board and is stabilized with a plastic bracket attached to the system board. The type of heat sink in the server might be different from the heat sink shown in this procedure. When you add a second microprocessor, it must operate at the same speed as the primary microprocessor.
3. If you are installing a second microprocessor in the server, go to step 5 on page 87. If you are replacing an existing microprocessor, go to step 4. 4. Remove the microprocessor: a. Locate the appropriate microprocessor socket (primary or secondary) on the system board. (See the illustration in “System Board” on page 96.) b. Place your index fingers on the small retainer tabs on the top of the microprocessor. Push in toward the microprocessor until the tabs release. Tabs c.
5. 6. 7. 8. e. Go to step 7 on page 87 to install the replacement microprocessor. Locate the secondary microprocessor socket on the system board. (See the illustration in “System Board” on page 96.) Remove the terminator card in the secondary microprocessor socket. Touch the static-protective package containing the new microprocessor to any unpainted metal surface in the server; then, remove the new microprocessor. Press in on the retainer tabs until they click.
11. If the server comes with an air baffle, reinstall it. To reinstall the air baffle, follow the instructions in step 2 on page 85 in reverse order. 12. If you replace the microprocessor with one that has a different speed, you must change the switch settings on the system board. To locate the switches, see “System Board” on page 96. For information about the appropriate switch settings, see “Microprocessor Speed Switches” on page 99, or see the label inside the server cover. 13.
Parallel Port Connector Parallel ports are used to communicate with printers and other devices, such as some CD-ROM and tape drives. The server provides one 25-pin, D-shell connector on the back of the server. 1 13 25 14 This parallel port connector conforms to the Institute of Electrical and Electronics Engineers (IEEE) Standard 1284.
ROM Operation Mode Switch If the power to the server is interrupted while POST/BIOS is being updated, the server might not restart correctly. If this happens, perform the following procedure to recover. 1. Locate the configuration switches on the system board. For more information, refer to the label inside the server, or see “System Board” on page 96. 2. To set the ROM operation mode to the appropriate value, set switch 5 as shown in the following illustration.
SCSI Connectors The server comes with an 16-bit UltraSCSI on the system board. This controller has two 68-pin, shielded, high-density connectors. You can use these connectors to install SCSI devices in the server or to attach an external SCSI device to the server. See “SCSI Drives” on page 68 for additional information about the SCSI subsystem. Internal SCSI Connector: A 4-drop, 68-pin (16-bit) cable is installed in the server. This cable is connected to the internal connector for the 16-bit UltraSCSI.
Assignments 92 IBM Netfinity Servers HMM
Serial Port Connectors Serial ports are used to communicate with printers, plotters, external modems, auxiliary terminals, and other computers. The server provides two serial ports (1 and 2). You can add more serial ports by installing a serial adapter in one of the expansion slots. Serial ports transfer data asynchronously; they can transmit any number of bits at any time, with no restriction on the duration of the pauses between characters.
Side Access Cover To remove the side cover, do the following. 1. If necessary, unlock the server side cover. 2. Remove the side cover by pulling out on the cover-release tab at the rear of the side cover. Then, slide the cover toward the front of the server and lift it off.
Status Indicators Power-On Light Hard-Disk Drive In-Use Light Ethernet Activity Light CD-ROM Drive In-Use Light 7 tekcoS Diskette Drive In-Use Light Power-On Light: Comes on when you power-on the server by pressing the power switch. Hard Disk Drive In-Use Light: Comes on when the server is accessing a SCSI hard disk drive. If this light remains illuminated, it might indicate that either the SCSI bus or the system microprocessor has stopped.
System Board .1/ .2/ .3/ .4/ .5/ 5 V auxiliary power connector Primary microprocessor socket Power switch connector Secondary microprocessor socket DIMM sockets (memory connectors) Secondary IDE connector Diskette drive connector Primary IDE connector Channel A SCSI connector (68 pin) Channel B SCSI connector (50 pin) Channel B SCSI connector (68 pin) Clear CMOS Request (password) jumper (J7E1) Configuration switches Battery RAIDport connector ISA slot connectors PCI slot connectors AGP slot connector .
Clear CMOS Request Jumper (J7E1) Notes To set, change, or delete a password, see “System Security” on page 21. If enhanced security is enabled, and you forget or lose the administrator password, you must replace the system board in the server to regain access to the Configuration/Setup Utility program. For more information, see “Using the Enhanced Security Features” on page 24. Clearing CMOS memory erases the configuration of the server.
6. Disconnect the cables, remove the server cover, and move the jumper back to its normal position (pins 1 and 2). 7. After clearing CMOS memory, you must reconfigure the server. After reassembling the server (see “Completing the Installation” on page 56), use the Configuration/Setup Utility program to reset the date and time, reset any passwords, and reconfigure the server. For more information, see “Configuration/Setup Utility Program Menus” on page 19.
Note To control and specify who has access to the diskettes in the server, use the Configuration/Setup Utility program. Follow the instructions in “Restricting Access to IDE Devices and Diskette Drives” on page 26. Microprocessor Speed Switches Notes When you replace a microprocessor with one that has a different speed, you must change the switch settings on the system board. When you add a second microprocessor, it must operate at the same speed as the primary microprocessor. 1.
“Configuration/Setup Utility Program Menus” on page 19. System Board Replacement: When installing a replacement system board or re-installing the existing system board, care must be taken to avoid bending the metal fingers on the EMC shield. When properly seated, the thin fingers will be in place over the USB, mouse/keyboard, and ethernet port connectors. To install the system board, first angle the system board downward and under the EMC shield fingers to prevent bending or damaging the fingers.
U-Bolt To install a U-bolt and security cable, do the following. 1. Remove the server cover (see “Side Access Cover” on page 94). 2. Use a tool, such as a screwdriver, to remove the two metal knockouts. Metal Knockouts 3. Insert the U-bolt through the rear panel; then, attach and tighten the nuts with an appropriately sized or adjustable wrench. 4.
5. Thread the cable through the U-bolt and around an object that is not a part of or permanently secured to the building structure or foundation, and from which it cannot be removed; then, fasten the cable ends together with a lock.
Universal Serial Bus Ports The universal serial bus (USB) is an emerging serial interface standard for telephony and multimedia devices. Each USB port is a single connector for devices that previously used serial, parallel, keyboard, mouse, and game ports. USB technology uses Plug and Play to determine which type of device has been attached to the connector. Each USB device is accessed by a unique USB address. A device called a hub is used to convert a single USB connector into multiple attachment points.
Video Port Connector The server provides a 15-pin video port connector. 6 1 11 5 15 10 Table 12 shows the pin-number assignments for the video port connector. Pin Signal 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Red Green or monochrome Blue Not connected Ground Red ground Green ground or monochrome ground Blue ground Reserved Ground Not connected Display data channel (DDC data) Horizontal synchronization (Hsync) Vertical synchronization (Vsync) Display data channel (DDC clock) Table 12.
Symptom-to-FRU Index This index supports the Netfinity 3500 - Type 8644. Notes 1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by index, refer to the manual for that device. 3. Always start with “General Checkout” on page 4. The Symptom-to-FRU Index lists beeps, errors, symptoms, and the possible causes. The most likely cause is listed first.
Beep/Symptom FRU/Action 1-1-4 ROM (BIOS read only memory checksum failure) 1. System Board 1-2-1 (Programmable Interval Timer test failure) 1. System Board 2. Microprocessor 1-2-2 (DMA initialization test in progress or failure) 1. System Board 2. Microprocessor 1-2-3 (DMA page register write/read test in progress or failure) 1. System Board 2. Microprocessor 1-2-4 (RAM refresh verification failure) 1. System Board 2. Microprocessor 1-3-1 (1st 64K RAM test failure) 1.
Beep/Symptom FRU/Action 2-3-3 (Screen retrace tests are in progress or have failed) 1. Video Adapter 2. System Board 3-1-1 (Timer tick interrupt test is in progress or has failed) 1. System Board 3-1-2 (Interval timer channel 2 test is in progress or has failed) 1. System Board 3-1-4 (Time-of-Day clock test is in progress or has failed) 1. System Board 3-2-4 (Comparison of CMOS memory size against actual is in progress) 1. Battery 2. System Board 3-3-1 (Memory size mismatch has occurred) 1.
Beep/Symptom Two Long and Two Short Beeps (Video adapter not supported) FRU/Action 1. Video adapter POST Error Codes POST Error Code/Symptom FRU/Action 101 (Timer tick interrupt failure) 1. System Board 2. Microprocessor 102 (Timer 2 test failure) 1. System Board 2. Microprocessor 106 (Diskette controller failure) 1. System Board 2. Microprocessor 110, 111 (Memory parity error) 1. Memory DIMM 2. System Board 114 (Option read only memory error) 1. Adapter Memory 2.
POST Error Code/Symptom FRU/Action 163 (Time of day not set) 1. Run Configuration/Setup 2. Battery 3. System Board 164 (Memory size does not match CMOS) 1. Run Configuration/Setup 2. Dual Inline Memory Module 3. Microprocessor 167 (A microprocessor was installed that is not supported by the current POST/BIOS) 1. Perform the POST/BIOS (flash) Update procedure with latest POST/BIOS update 2. Processor 175 (System board/microprocessor error) 1. System Board 2.
POST Error Code/Symptom FRU/Action 662 (Diskette drive configuration error) 1. Run Configuration/Setup and Diagnostics 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 762 (Math coprocessor configuration error) 1. Run Configuration/Setup 2. Processor 3. System Board 11XX (Serial port configuration error) 1. Disconnect external cable on serial port 2. Run Configuration/Setup 3. System Board 1762 (Hard disk configuration error) 1. Run Configuration/Setup 2. Cable 3. Diskette Drive 4.
POST Error Code/Symptom FRU/Action 1805 (PCI adapter read-only memory (ROM) error) 1. Remove failing peripheral component interconnect (PCI) adapter 2. System Board 1850 (Plug and Play adapter hardware interrupt request error, see“Adapters” on page 50 .) 1. Verify all adapter settings in the Configuration/Setup Utility program. 1851 (Plug and Play adapter memory resources request error) 1. Verify all memory resource in the Configuration/Setup Utility program.
POST Error Code/Symptom FRU/Action 1962 (No valid startup devices were found.) 1. Run Configuration/Setup 2. Check the cable connections. 3. System Board 8603 (Pointing device has been removed) 1. Pointing Device 2. System Board I9990301 (Fixed disk failure) 1. Run Configuration/Setup 2. Fixed disk drive 3. System Board Diagnostic Error Codes In the following error codes, X can be any number or letter. Diagnostic Error Code/Symptom FRU/Action 01A1h (Failed 586 Instruction test) 1. 2. 3. 4.
Miscellaneous Symptoms Symptom FRU/Action CD-ROM drive not working properly. 1. Clean the CD 2. Clean the optical-head lens 3. CD-ROM Drive CD-ROM drive tray is not working. (See“CD-ROM Emergency Eject” on page 16 .) 1. CD-ROM Drive Server does not recognize the CD-ROM drive. 1. Verify that the CD-ROM drive is enabled in the Configuration/Setup Utility program. 2. Verify that the server is checking for the CD-ROM drive in the startup sequence. Use the Configuration/Setup Utility program. 3. CD 4.
Symptom FRU/Action The monitor goes blank when some application programs start. 1. Check all cable connections. 2. Verify that the graphics adapter is correctly installed in slot 1, the Accelerated Graphics Port (AGP). 3. Verify that the device drivers necessary for the applications are installed. The monitor works when you power-on the system, but goes blank after some period of server inactivity. Note 1.
Symptom FRU/Action The server does not start when you press the power switch. Before replacing a FRU: 1. Power Switch/LED Assembly 2. Power Supply 1. Check all cable connections. 2. Verify that the the server cover is properly installed. 3. Verify that the power outlet functions properly. 4. Verify that the correct type of memory is installed. An IBM option that used to work does not work now. Notes 1. If the option comes with its own test instructions, use those instructions to test the option. 2.
Symptom FRU/Action The SCSI expansion enclosure used to work, but does not work now. 1. Verify that all SCSI expansion enclosure hardware and cable connections are secure. 2. Verify termination of the last option in each SCSI chain, or the end of the SCSI cable. 3. If the SCSI expansion enclosure comes with its own test instructions, use those instructions to test it. 4. SCSI Repeater Card The SCSI Repeater Card used to work, but does not work now. 1.
Symptom FRU/Action The server stops running when loading device drivers. The PCI BIOS interrupt settings are incorrect. 1. Check for interrupt conflicts with ISA devices. If conflicts are found, reserve the ISA interrupts (see “ISA Legacy Resources” on page 27) so that the PCI BIOS will assign another non-conflicting PCI interrupt value. The diagnostics completed successfully, but the network connection fails. 1. Make sure that the network cable is securely attached. 2.
Symptom FRU/Action The Ethernet controller or adapter stopped working when another adapter was added to the server. 1. Make sure that the cable is connected to the Ethernet adapter. 2. Make sure that your PCI system BIOS is current. 3. Reseat the adapter. 4. Ethernet Adapter The Ethernet controller or adapter stopped working without apparent cause. 1. Reseat the adapter. 2. Try a different connector at the hub or switch. 3. The network device driver files might be missing or corrupted; 4.
7 8 6 4 5 10 9 2 15 11 25 16 13 18 19 20 17 21 22 14 23 12 24 1 3 Parts Listing IBM Netfinity 3500 - Type 8644 119
System Index 1 2 3 3 4 4 4 4 4 5 6 7 8 9 10 11 12 12 12 12 120 System (Type 8644) Handle/Cap Assembly (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) Top/Side Cover Assembly (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) 24X CD-ROM Drive (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) For CD-ROM bezel order Miscellaneous Optional Bezels FRU number 12J5551. 24X CD-ROM Drive (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) For CD-ROM bezel order Miscellaneous Optional Bezels FRU number 12J5551.
Index System (Type 8644) 12 128 MB ECC 3.3v Memory DIMM (Models 10U, 10X, 20U, 20X, 21U, 21X) 128 MB ECC 3.3v Memory DIMM (Models 10U, 10X, 20U, 20X, 21U, 21X) Terminator Card (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) 233MHz/512K Processor Card (Models 10U, 10X) 266MHz/512K Processor Card (Models 20U, 20X, 21U, 21X) 333MHz/512 Processor Card (Models 30U, 30X) 92mm Fan Assembly (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) Speaker with Cable (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) 3.
Index System (Type 8644) Keyboard (Models 10U, 10X, 20U, 20X, 21U, 21X) See“Keyboards” on page 123 . Miscellaneous Hardware Kit (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) Miscellaneous Optional Bezels (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) CD-ROM Bezel (1 each) ZIP Drive Bezel (1 each) Miscellaneous Screw Kit (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) Mouse (Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X) Power Cord (Models 10U, 10X, 20U, 20X, 21U, 21X) See“Power Cords” on page 124 .
Keyboards Keyboards FRU No.
Power Cords Power Cords FRU No. Arabic Belgium Bulgaria Czech Republic Denmark Finland France Germany Hungary Israel Italy Latvia Netherlands Norway Poland Portugal Serbia Slovakia South Africa Spain Switzerland Switzerland (French/German) U.S. English U.K.
Related Service Information Important The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this supplement and the PS/2 Hardware Maintenance Manual (part number 83G8990, form number S52G-9971-02). Safety Information . . . . . . . . . . . . General Safety . . . . . . . . . . . . Electrical Safety . . . .
Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety: 126 Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force.
Electrical Safety Caution Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important Use only approved tools and test equipment.
– – rule, you may prevent a current from passing through your body. When using testers, set the controls correctly and use the approved probe leads and accessories for that tester. Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames. Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information.
Consider these conditions and the safety hazards they present: Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock). Explosive hazards, such as a damaged CRT face or bulging capacitor Mechanical hazards, such as loose or missing hardware The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1.
Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here.
Battery Notice (Lithium) Caution The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.
Caution Continued Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten.
Caution Continued Li batéria mô¶e zapríåiniù po¶iar, v–buch alebo ùa¶ké popáleniny. Batériu nanabíjajte neodstranujte polarizované konektory, nerozoberajte, nezohrievajte nad 100°C ( 212°F ), nespopolnujte ju alebo nepokladajte ålánky batérie do vody. Zbavte sa batérie podïa po¶adovan–ch lokálnych predpisov a pravidiel. Pou¶ite iba v–robcom odporúåanú batériu. Pou¶itie nevhodnej batérie mô- ¶e zapríåiniù vznietenie alebo v–buch batérie.
Battery Notice (Nickel Cadmium) Caution Some batteries contain nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Algumas pilhas contêm uma pequena quantidade de níquel e cádmio.
Caution Continued Az elemek egyes fajt i kis mennyiségû nikkelt és kadmiumot tartalmaznak. Nem szabad szétszedni, £jratölteni, tûzbe vagy v¡zbe dobni illetve rövidre z rni. Az elem megsemmis¡tésének a helyi rendelkezések és szab lyzatok alapj n kell történnie. Csak a tartozékok list j ban meghat rozott t¡pus£ elemeket haszn lja. Nem megfelelí elem haszn lata esetén az elem felhevülhet és szétrobbanhat. Alcune batterie di riserva contengono una piccola quantità di nichel e cadmio.
Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. DANGER: Laser radiation when open.
Send Us Your Comments! We want to know your opinion about this manual (part number 10L9833). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone Number 1. Do you like this manual? Ø Yes Ø No 2. What would you like to see added, changed, or deleted in this manual? 3. What is your service experience level? Ø Less than five years Ø More than five years 4.
Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.
Phone Numbers, U.S. and Canada Note EMEA customers should contact their Dealer or IBM Service organization. Before you place a call to the Support Center, refer to “Problem Determination Tips” on page 139.
IBM Canada Customer and Servicer Support Number Information 800-661-PSMT 905-316-5556 Business Partner Marketing Support Business Partner Marketing Support Toronto Business Partner Marketing Support French Customer Relations Customer Service Dispatch Customer Service Parts Customer Support Center (ISC) Customer Service Repair Centre Dealer Support Group (DSG) HelpClub Registration / IBM Direct HelpFax HelpFax - Toronto HelpPC IBM Certification Administrator Mail to: 50 Acadia Drive Markham, Ontario L3R 0
Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: EduQuest HelpClub IBM OS/2 PS/2 SystemXtra HelpCenter HelpFax Netfinity PS/1 Skill Dynamics ThinkPad The following terms are trademarks of other companies: 9. Notes Lotus Development Corporation C-bus is a trademark of Corollary, Inc Pentium and MXX are trademarks or registered trademarks of Intel Corporation.
IBM Part Number: 10L9833 Printed in U.S.A.
