Owner's Manual
3.
It
has been subjected
to
water
damage,
or
extremes
of
humidity
or
temperature.
4.
It
has been purchased
from
an
unauthorized
dealer,
or
unauthorized
repair
or
service has
been
performed.
B)
For repairs and returns:
1.
A request
for
a Return Merchandise
Authorization
(RMA)
number
must
be made in
writing
or
via
phone
to
AudioQuest.
2.
A
return
address and
phone
number
must
be included.
3.
Returned
product
must
be accompanied
by
the
RMA
number, a
written
description
of
the
defect
or
issue, and a
photocopy
of
the
original purchase receipt.
4. Customer
is
responsible
for
paying
shipping
charges
to
AudioQuest.
5.
If
the
product
is
found
to
be
out
of
warranty,
as
a
condition
found
in
A)
above,
the
customer
will
be given
the
option
to
pay
for
the
repairs
or
replacement,
or
to
have
the
unit
returned
to
them.
C)
Limited
to
original
purchaser
1.
This Warranty
is
for
the
sole
benefit
of
the
original purchaser
of
the
DragonFly and shall
not
be
transferred
to
a subsequent purchaser
of
the
product.
Warrantor and Contact
Inquiries regarding
the
Limited Warranty,
or
a request
for
an RMA
may
be sent
to
the
following
address:
USA
AudioQuest
Attn: Customer Service
2621
White
Rd
Irvine,
CA
92614
United States
Email: rma@audioquest.com
Phone: (949) 585-0111
Warranty Outside the
USA,
Netherlands,
Germany or the
UK
Netherlands, Germany,
UK
AudioQuest
Attn: Customer Service
Hoge Bergen 1 0
4 704
RH
Roosendaa I
The Netherlands
Email: info@audioquest.nl
Phone:
+31
165 54 1404
AudioQuest
has
authorized distributors
in
many countries
of
the world.
In
each
country, the authorized
distributor or dealer thereof
has
accepted the responsibility for warranty
of
products sold in their respective
countries. Warranty service should normally
be
obtained from the authorized distributor or dealer from whom
you purchased your product.
In
the unlikely event
of
service required beyond the capability
of
the distributor,
AudioQuest will fulfill the conditions
of
the warranty.
Such
product must
be
returned at the owner's expense
to AudioQuest, together with a photocopy
of
the bill
of
sale
for that product, a detailed description
of
the
problem, and any information necessary for return shipment.
AudioQuest makes no other
express
warranty
of
any kind whatsoever. All implied warranties, including
warranties
of
merchantability and fitness for a particular purpose, exceeding the specific provisions
of
this
warranty
are
hereby disclaimed and excluded from this warranty.
No
representative
or
other
person
is
authorized to
assume
for AudioQuest
any
liability
except
as
stated
in
this
warranty.
This
warranty
statement
can also be
found
on-line. www.audioquest.com/DragonFiy/Warranty
03-2016