User manual

Troubleshooting

Cannot connect to WIDTV1’s WiFi

• Turn OFF the WIDTV1 Mobile TV Receiver and then turn it ON again.

• Go to the network manager in your phone or tablet and search for the “Audiovox

MobileTV xxxxxx” network.

• Make sure that the mobile device is not in ight/airplane mode.

Poor Image Quality

• Try to improve the antenna location (near a window if possible).

• Scan for available stations with strong signals again.

Application is stuck or is not working

• a.ClosetheAudiovoxmobiletvwithDyle

TV app

b. Turn the WIDTV1 Mobile TV Receiver OFF

c. Turn the WIDTV1 Mobile TV Receiver ON and reconnect to the WiFi network

d. Open the Audiovox mobiletv with Dyle

TV app

Scan did not locate a TV channel

• Try to improve the antenna location (near a window if possible).

• For up-to-date information on what stations may be available in your area, please

visit www.dyle.tv/coverage-map.

“No Content” message appears

• Ensure that the smartphone or tablet is within the WiFi range of the WIDTV1 Mobile

TV Receiver.

• Try to improve the antenna location (near a window if possible).

• For up-to-date information on what stations may be available in your area, please

visit www.dyle.tv/coverage-map.

128-9242a WIDTV1 MobileTV Quick Start Guide 11 25 2013.indd 10 11/25/2013 4:21:15 PM